Recent reviews
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5.7
The location was perfect! When we checked in we were told we were given an upgrade. Not sure what that really meant, we were on the basement floor so we had no light, and it was actually quite sunny during our stay in London. Our bed was uncomfortable and we both would roll towards the middle. Non stop noise all night, either from the air conditioner, or the lift or other guest it was a very noisy stay. The staff was very friendly, and I understand they want to improve, my suggestion is never tell a gust that they are being given an upgrade and then put them in the basement.
review from KAYAK -
6.0
rooms were really nice together with in-room facilities. Very quiet and comfortable. No bar or restaurant was surprising considering the cost. Communal areas were spartan and not very welcoming. TV reception was terrible which wasn't too big an issue as it meant I didn't have to endure the X factor!!!!
review from KAYAK -
5.3
The rooms were clean The rooms where very small! Had to climb over husband to use restroom. Also felt that it was very expensive, no breakfast included, no bar/lounge. Had to make 1 collect call and the hotel charged us $45.00 for it.
review from KAYAK -
5.3
Nice little hotel in a great, quiet location. There is NO Fitness Centre and I was told I had to pay for Breakfast when it was included. It costs 15 GBP (If you pre-bopok and pay in cash) for breakfast and it was not worth the price. Very small dinning room.
review from KAYAK -
5.7
The hotel was clean and the staff were polite
review from KAYAK -
7.0
The location was great. Near the Bayswater Tube and walking distance to the Portabella market. The room was decorated beautifully and on the first floor overlooking the park. Very quiet. The staff was very accomidating and friendly. The bed was not the most comfortable and the cost of breakfast was high. We went elsewhere.
review from KAYAK -
8.0
Location
review from KAYAK -
8.0
The room was sparkling. I had the best nights' sleep I have ever had in a hotel - the temperature could be controlled from the room, and the woindow left open if desired as the room looked out onto a very quiet square. It was lovely to have a view of greenery in central London. The staff were very polite, greeting us at the door at all hours of the night, which made us feel safe and looked after. No
review from KAYAK -
6.4
- location - the fact that we had to pay at check in...don't they trust their guests ?
review from KAYAK -
4.4
facility is goood
review from KAYAK -
4.4
the design was excellent some of the staff couldn't answer to any of my questions about the hotel, my room was next to the elevator and I could hear if someone used it, the towels I've got wasn't washed (it was brand new, but not washed)
review from KAYAK
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8.0
Location
review from KAYAK -
8.0
The room was sparkling. I had the best nights' sleep I have ever had in a hotel - the temperature could be controlled from the room, and the woindow left open if desired as the room looked out onto a very quiet square. It was lovely to have a view of greenery in central London. The staff were very polite, greeting us at the door at all hours of the night, which made us feel safe and looked after. No
review from KAYAK
-
5.7
The location was perfect! When we checked in we were told we were given an upgrade. Not sure what that really meant, we were on the basement floor so we had no light, and it was actually quite sunny during our stay in London. Our bed was uncomfortable and we both would roll towards the middle. Non stop noise all night, either from the air conditioner, or the lift or other guest it was a very noisy stay. The staff was very friendly, and I understand they want to improve, my suggestion is never tell a gust that they are being given an upgrade and then put them in the basement.
review from KAYAK -
6.0
rooms were really nice together with in-room facilities. Very quiet and comfortable. No bar or restaurant was surprising considering the cost. Communal areas were spartan and not very welcoming. TV reception was terrible which wasn't too big an issue as it meant I didn't have to endure the X factor!!!!
review from KAYAK -
5.3
The rooms were clean The rooms where very small! Had to climb over husband to use restroom. Also felt that it was very expensive, no breakfast included, no bar/lounge. Had to make 1 collect call and the hotel charged us $45.00 for it.
review from KAYAK -
5.3
Nice little hotel in a great, quiet location. There is NO Fitness Centre and I was told I had to pay for Breakfast when it was included. It costs 15 GBP (If you pre-bopok and pay in cash) for breakfast and it was not worth the price. Very small dinning room.
review from KAYAK -
5.7
The hotel was clean and the staff were polite
review from KAYAK -
6.4
- location - the fact that we had to pay at check in...don't they trust their guests ?
review from KAYAK -
4.4
facility is goood
review from KAYAK -
4.4
the design was excellent some of the staff couldn't answer to any of my questions about the hotel, my room was next to the elevator and I could hear if someone used it, the towels I've got wasn't washed (it was brand new, but not washed)
review from KAYAK
