Overview

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The Tourist City & River Hotel Lucerne

St. Karliquai 12, 6004 Lucerne, Luzern, Switzerland
+41 41 410 24 74

£99+

Overall guest ratings

8.4/10 Excellent
Based on 2,072 reviews

Review highlights

  • 9.5
  • 8.8
  • 8.7
  • 4.5

Good to know

  • Spacious rooms
  • Clean rooms
  • Great reception

Nearby

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    About

    THE TOURIST CITY & RIVER HOTEL LUCERNE puts you in a great location, within just a 10-minute walk of Lucerne Town Hall and Chapel Bridge. Guests looking to stay active can check out the nearby hiking/biking trails, and free perks include buffet breakfast and WiFi. Also, Loewenplatz and Swiss Transportation Museum are within a short drive.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Concierge service
    • Currency exchange on-site
    • No smoking
    • Express check out
    • Parking
    • Safe
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 2,072 reviews
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
      7.5 "Housekeeping was great, according to 75%."
      8.0 "80% said the booking process went smoothly."
    • 8.8 "Location is great."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% liked the proximity to sightseeing."
      9.3 "93% liked the proximity to shopping."
      7.3 "Near to public transport, according to 73%."
    • 8.7 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 7.3 "Nice rooms."
      7.8 "78% thought rooms were spacious."
      9.7 "97% thought the view was good."
      8.8 "88% said rooms were clean."
      8.0 "80% were happy with the bathroom."
      7.7 "77% said the beds were comfortable."
      9.3 "93% liked the big bathroom."
      7.2 "72% appreciated the modern rooms."
      9.6 "96% enjoyed the balcony."
      7.9 "79% enjoyed the shower."
      8.2 "82% said the bathroom was clean."
    • 6.8 "Internet is average."
      6.4 "64% thought the wifi quality was ok."
    • 4.5 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      1.6 "84% thought the facilities needed updating."
      2.1 "79% didn't like the architecture."
      4.0 "60% complained about the elevator."

    Overall rating

    8.2 Excellent
    Based on 1,056 reviews
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 8.8 "Location is great."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.7 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 7.3 "Nice rooms."
      9.7 "97% thought the view was good."
      7.9 "79% thought rooms were spacious."
      7.8 "78% were happy with the bathroom."
      7.8 "78% said the beds were comfortable."
      8.7 "87% said rooms were clean."
      9.3 "93% liked the big bathroom."
      7.5 "75% enjoyed the shower."
      9.5 "95% enjoyed the balcony."
      7.3 "73% appreciated the modern rooms."
      8.3 "83% said the bathroom was clean."
    • 7.3 "Internet works."
    • 4.4 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      1.8 "82% thought the facilities needed updating."

    Overall rating

    8.4 Excellent
    Based on 890 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
      9.6 "96% thought the service was very professional."
      7.6 "Housekeeping was great, according to 76%."
    • 8.6 "Breakfast is good."
    • 8.6 "Location is great."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% liked the proximity to sightseeing."
      9.1 "91% liked the proximity to shopping."
    • 7.4 "Nice rooms."
      7.8 "78% thought rooms were spacious."
      9.8 "98% thought the view was good."
      8.9 "89% said rooms were clean."
      7.9 "79% were happy with the bathroom."
      7.8 "78% said the beds were comfortable."
      9.1 "91% liked the big bathroom."
      7.4 "74% appreciated the modern rooms."
      9.6 "96% enjoyed the balcony."
    • 6.5 "Internet is average."
      6.2 "62% thought the wifi quality was ok."
    • 4.4 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      2.1 "79% didn't like the architecture."

    Overall rating

    8.7 Excellent
    Based on 124 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
    • 8.8 "Location is great."
      9.8 "City centre within easy reach, said 98%."
    • 8.7 "Breakfast is good."
    • 7.8 "Nice rooms."
      8.3 "83% were happy with the bathroom."
      8.0 "80% said the beds were comfortable."
      7.5 "75% appreciated the modern rooms."
      9.8 "98% thought the view was good."
      7.4 "74% thought rooms were spacious."
      8.9 "89% said rooms were clean."
    • 6.9 "Average comfort."
      6.2 "For only 62%, the noise level was all right."
    • 5.5 "Vibe was decent."
      5.2 "Only 52% thought, the hotel was modern."
    • 4.5 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Spacious rooms"
    "Clean rooms"
    "Great reception"
    data provided by TrustYou

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