Recent reviews
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4.0
The public areas of the hotel were pleasant enough and the location was ideal as it is close to the town centre and the beach. We had no trouble parking in the carpark. We ate in the restaurant in the evening and the food was ok but a bit pricey for what you got but we enjoyed the breakfast. The bedroom, which was to the rear of the hotel with a poor outlook, had been updated but the bathroom was in a 80's time warp with a digustingly brown stained toilet and a bath tap that was loose. The bed was so hard that both my partner and I were in pain the following morning and it was seemed a very small double. I felt the receptionist could do with some extra customer care training as she seemed at a loss as to how to respond to negative comments when she asked, at our departure, if everything had been ok.
review from KAYAK -
7.3
Excellent location with ample parking with a warm inviting interior, helpful professional staff who were always pleased to help.
review from KAYAK -
7.7
Rooms were very comfortable No lift to the second floor in the part of the hotel we stayed. Guests should be informed of this when booking, as in our case my husband suffers from arthritis in his knees and found it difficult getting up and down stairs
review from KAYAK -
5.3
we know it from the past we love st annes walking shoping dining parking only 1 houer from home no lift to bedroom im a blue badge holder
review from KAYAK -
5.7
The staff were excelent the groud floor of this hotel was up to the standard we expect, however the room was disapointing. The room we were given was not the room we booked after complaining at reception we were given another room but this was still not as good as we expeted.
review from KAYAK -
6.4
the food boiler for swimming poll was not out of order, so could not use the pool
review from KAYAK -
6.4
lovely room, great views out but also great views into the floor to ceiling windows from passers by as there were no net curtains only two disabled parking bays for such a big hotel
review from KAYAK -
6.4
Good food. Friendly staff
review from KAYAK -
5.6
handly location to office No service before 7am - there was no one around when I left at 6:45. There was no breakfast or an offer of a contential breakfast
review from KAYAK -
8.0
Excellent standard throughout & value for money. I will be back again.
review from KAYAK
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7.3
Excellent location with ample parking with a warm inviting interior, helpful professional staff who were always pleased to help.
review from KAYAK -
7.7
Rooms were very comfortable No lift to the second floor in the part of the hotel we stayed. Guests should be informed of this when booking, as in our case my husband suffers from arthritis in his knees and found it difficult getting up and down stairs
review from KAYAK
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4.0
The public areas of the hotel were pleasant enough and the location was ideal as it is close to the town centre and the beach. We had no trouble parking in the carpark. We ate in the restaurant in the evening and the food was ok but a bit pricey for what you got but we enjoyed the breakfast. The bedroom, which was to the rear of the hotel with a poor outlook, had been updated but the bathroom was in a 80's time warp with a digustingly brown stained toilet and a bath tap that was loose. The bed was so hard that both my partner and I were in pain the following morning and it was seemed a very small double. I felt the receptionist could do with some extra customer care training as she seemed at a loss as to how to respond to negative comments when she asked, at our departure, if everything had been ok.
review from KAYAK -
5.3
we know it from the past we love st annes walking shoping dining parking only 1 houer from home no lift to bedroom im a blue badge holder
review from KAYAK -
5.7
The staff were excelent the groud floor of this hotel was up to the standard we expect, however the room was disapointing. The room we were given was not the room we booked after complaining at reception we were given another room but this was still not as good as we expeted.
review from KAYAK -
6.4
the food boiler for swimming poll was not out of order, so could not use the pool
review from KAYAK -
6.4
lovely room, great views out but also great views into the floor to ceiling windows from passers by as there were no net curtains only two disabled parking bays for such a big hotel
review from KAYAK -
6.4
Good food. Friendly staff
review from KAYAK -
5.6
handly location to office No service before 7am - there was no one around when I left at 6:45. There was no breakfast or an offer of a contential breakfast
review from KAYAK
