Riviera Hotel Macau

1. Room is clean 2. The receptionists are considerable helpful, however they are not up to date with the transportation status in Macau. 3. Free Shuttle service provided.

1. The room equip with the worst noise proofing materials which means if you’re sensitive to sound, you will be torturing by different kinds of weird sounds while you’re sleeping. For example: the ceiling sound (like somebody are walking on the ceiling), the fridge sound (gas engine sound maintain 3-4 min with superb constant frequency after 20 min), the water flowing sound in the pipe, door lock sound (like the hotel purposely wants you to be alert that your neighbor is going out and coming back), last but not least, being surprise by a bunch of China man yelling in the morning 6am! (calling their mates to get up from the bed and it’s time to go just like their are still in the village). In overall, what a good paid torturing nights! 2. The receptionists are not familiar with their connecting bus pick up point outside the hotel. When you call them and trying to ask for an exact pick up point, they just asked us to simply stand at the building gate (But there are 3 gates, how should I know which gate is the correct pick up point). “BEST” receptionist I have ever met, a four star hotel receptionist that don’t know the pick up point of own hotel’s connecting bus.