Best hotels in Macau Peninsula (Macau)
Located in the heart of Macau, this luxury hotel is within 1 mi (2 km) of Macau Museum of Art and Hospital Conde S. Januario.
Overall 9.5 Excellent
Based on 3,601 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
10.0
Pros: Size and equipment of a room. Fantastic service.
Hotel has a good location for exploring Portuguese legacy on Peninsula.
Excellent
9.6
Pros: Amazing tower view. Excellent facility and service as always. Would be perfect if bluetooth speaker is available.
Excellent
9.6
Pros: Location, staff were very friendly and helpful, and facilities were amazing
Excellent
10.0
Pros: Mandarin Oriental Macau was simply awesome...
Excellent
9.2
Pros: The service was great!
Excellent
10.0
Pros: Excellent location with spectacular sea view, and shout out to the staff at the gym for giving me a detailed tour (and all other staff are friendly and welcoming), highly recommended if you want to look for a high-end accommodation in Macau.
Excellent
10.0
Pros: Great room, great service and the staff are all friendly.
Excellent
9.2
Pros: View and specious
Excellent
9.6
Pros: All the staff i met were friendly, attentive and professional, whether its the front desk, concierge, the pool, restaurant and the house keeping staff. food is excellent. Service very good. Very comfortable stay, spacious room.
Excellent
9.6
Pros: The staff The view The location
Excellent
9.2
Pros: The cocktails are to die for and the staff made the visit to bar very special indeed. The dinner was a 5 course sampling menu which was excellent and interestingly the staff canvassed our opinions on the different dishes chosen. Delicious and fun.
Details
Reviews
Overall 9.5 Excellent
Based on 3,601 reviews
Cleanliness
9.6
Vibe
9.2
Service
9.2
Wellness
9.0
Room
9.0
Location
8.8
Food
8.6
Comfort
8.4
Breakfast
7.6
WiFi
6.9
Amenities
5.3
Cleanliness
9.7
Service
9.2
Room
9.1
Vibe
8.9
Food
8.9
Comfort
8.6
Location
8.6
Value
7.9
Breakfast
7.1
WiFi
5.4
Amenities
4.7
Cleanliness
9.5
Vibe
9.3
Wellness
9.1
Room
9.0
Service
8.9
Location
8.9
Comfort
8.5
Breakfast
7.2
WiFi
5.5
Amenities
5.3
Cleanliness
9.2
Service
9.0
Vibe
8.9
Room
8.8
Location
8.3
Value
7.8
Breakfast
7.2
Amenities
5.7
WiFi
5.0
Cleanliness
9.7
Service
9.3
Location
9.3
Vibe
9.2
Room
9.0
Comfort
8.4
Breakfast
7.8
Amenities
5.0
10.0 Excellent
Pros: Size and equipment of a room. Fantastic service.
Hotel has a good location for exploring Portuguese legacy on Peninsula.
Cons:
9.6 Excellent
Pros: Amazing tower view. Excellent facility and service as always. Would be perfect if bluetooth speaker is available.
Cons:
9.6 Excellent
Pros: Location, staff were very friendly and helpful, and facilities were amazing
Cons:
10.0 Excellent
Pros: Mandarin Oriental Macau was simply awesome...
Cons: Not a compliant or concern to mention..
9.2 Excellent
Pros: The service was great!
Cons: The restaurant on the second floor served very mediocre dishes for a premium price. The service was great, but the food itself was quite disappointing.
10.0 Excellent
Pros: Excellent location with spectacular sea view, and shout out to the staff at the gym for giving me a detailed tour (and all other staff are friendly and welcoming), highly recommended if you want to look for a high-end accommodation in Macau.
Cons:
10.0 Excellent
Pros: Great room, great service and the staff are all friendly.
Cons:
9.2 Excellent
Pros: View and specious
Cons: Not including the breakfast; staff came in to set up for sleeping while we were not in the room, one of my friends got scared thinking went to the wrong room!
9.6 Excellent
Pros: All the staff i met were friendly, attentive and professional, whether its the front desk, concierge, the pool, restaurant and the house keeping staff. food is excellent. Service very good. Very comfortable stay, spacious room.
Cons:
9.6 Excellent
Pros: The staff The view The location
Cons: The hotel was helpful in all ways I got stuck there during a typhoon where no boats, cars, or planes could leave the island. So i just had book something and this is what was available. The staff was helpful and full lf good smiles. They were good in giving information and checking things up regarding the typhoon. The suites were great with an exellent view . Didt really get enjoy it and check the rest of the property out since we checked in late and left early morning
9.2 Excellent
Pros: The cocktails are to die for and the staff made the visit to bar very special indeed. The dinner was a 5 course sampling menu which was excellent and interestingly the staff canvassed our opinions on the different dishes chosen. Delicious and fun.
Cons: The pool was closed, but that was due to the inclement weather, so not much to complain about really.
Located in the heart of Macau, this luxury hotel is within 1 mi (2 km) of Macau Museum of Art and Hospital Conde S. Januario.
Located in the heart of Macau, this luxury hotel is within a 10-minute walk of Cineteatro Macau, Leal Senado, and Senado Square. Fortaleza do Monte and Ruins of St. Paul's Cathedral are also within 15 minutes.
Overall 9.0 Excellent
Based on 11,117 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.0
Pros: Everything, it was more than I planned for and more than I dreamed. The bathtub fit 6'+ with ease, the amenities put all else to shame. To sum it up, this hotel makes the rest look like a waste.
Good
7.0
Pros: location
Excellent
10.0
Pros: Excellent customer service, upgrade, location, amenities, luxury rooms
Excellent
8.6
Pros: Everything is walking distance.
Excellent
8.0
Pros: Location and price
Excellent
10.0
Pros: They have Fantastic Steam Showers!!! Wonderful historic decor and a Friendly staff. I was pleasantly surprised by how nice this property is due to the less then impressive exterior ;)
Excellent
10.0
Pros: Very helpful staff. The concierge watched our luggage after checkout while we roamed the city. Hotel is walking distance from downtown / tourist attractions. Complimentary umbrella very good souvenir, and it really came in handy!
Excellent
10.0
Pros: The shampoo is so good. Love it.
Excellent
10.0
Pros: A really enjoyed the friendliness and service oriented staff. They, individually and as a whole went out of there way to make my trip upbeat and seamless and they were successful.
Excellent
9.6
Pros: everything
Excellent
10.0
Pros: Excellent service, free upgrade!
Details
Reviews
Overall 9.0 Excellent
Based on 11,117 reviews
Location
9.4
Value
9.2
Service
8.8
Food
8.7
WiFi
8.7
Room
8.1
Wellness
7.3
Breakfast
7.2
Comfort
6.2
Vibe
6.1
Amenities
5.7
Pool
2.8
Location
9.4
Value
9.1
Food
8.9
Service
8.7
Room
7.8
Breakfast
7.3
WiFi
6.8
Comfort
5.9
Vibe
4.9
Amenities
4.9
Pool
2.5
Location
9.6
Value
9.2
Service
9.1
Food
8.8
Room
8.2
Breakfast
7.0
Vibe
6.5
Location
9.7
Value
9.3
Service
9.2
Food
8.8
Room
7.4
Breakfast
6.8
Vibe
6.1
Comfort
5.7
Location
9.9
Value
9.2
Service
9.1
Food
8.8
Room
8.3
Breakfast
7.0
Comfort
6.0
Amenities
6.0
Vibe
5.8
9.0 Excellent
Pros: Everything, it was more than I planned for and more than I dreamed. The bathtub fit 6'+ with ease, the amenities put all else to shame. To sum it up, this hotel makes the rest look like a waste.
Cons: I had to rate less than 10 on some of the markers so I could still have a valid 10. I would place this hotel as best life could offer, and more than what I could afford.
7.0 Good
Pros: location
Cons: noise
10.0 Excellent
Pros: Excellent customer service, upgrade, location, amenities, luxury rooms
Cons:
8.6 Excellent
Pros: Everything is walking distance.
Cons: The staff are pretty rude! Not the front desk but everywhere else. No bother in helping you at all and if they do they are very rude about it and just point you instead of really helping! Not so foreign friendly at all.. Please teach staff to be more courteous to guest! i don't know if that's just how they are but in Las Vegas everyone is very courteous and helpful rather than just pointing! This is what makes Las Vegas one of kind! They really make you not want to leave!!!
8.0 Excellent
Pros: Location and price
Cons: No
10.0 Excellent
Pros: They have Fantastic Steam Showers!!! Wonderful historic decor and a Friendly staff. I was pleasantly surprised by how nice this property is due to the less then impressive exterior ;)
Cons:
10.0 Excellent
Pros: Very helpful staff. The concierge watched our luggage after checkout while we roamed the city. Hotel is walking distance from downtown / tourist attractions. Complimentary umbrella very good souvenir, and it really came in handy!
Cons: No compliants.
10.0 Excellent
Pros: The shampoo is so good. Love it.
Cons: No FREE BUS TO THE AIRPORT. MAYBE THE MOST COMMON VISITORS ARE FROM HONKONG AND MAINLAND
10.0 Excellent
Pros: A really enjoyed the friendliness and service oriented staff. They, individually and as a whole went out of there way to make my trip upbeat and seamless and they were successful.
Cons: Nothing.
9.6 Excellent
Pros: everything
Cons: steaming shower system. I still do not how to use it.
10.0 Excellent
Pros: Excellent service, free upgrade!
Cons:
Located in the heart of Macau, this luxury hotel is within a 10-minute walk of Cineteatro Macau, Leal Senado, and Senado Square. Fortaleza do Monte and Ruins of St. Paul's Cathedral are also within 15 minutes.
With a sophisticated and exquisite design based on 18th century Prague, the Harbourview Hotel Macau brings its guests a unique hotel, dining and shopping experience. Our Hotel offers 389 comfortable guest rooms and 55 spacious suites with branded bathroom amenities and complimentary in-room Wi-Fi access to connect with friends and family. This unique experience combines historic charm and modern elegance, from the international cuisine to the cocktails at the Praha bar. The Jacuzzi, all-season indoor swimming pool and Gymnasium help guests unwind and relieve tension. Guests can also enjoy major tourist attractions on the Macau Peninsula. Our Art Nouveau style hotel ensures your stay will be an enjoyable lifestyle experience and a fantastic place to create memories.
Overall 9.0 Excellent
Based on 5,816 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.6
Pros: The staffs were friendly and very helpful
Excellent
10.0
Pros: good price. nice staff. rooms spacious and clean.
Excellent
8.3
Pros: A selection of restaurants are just outside the hotel. It’s within walking distance from the HK-Macau ferry pier.
Excellent
8.8
Pros: The room was nice: comfortable and clean. Easy to get to and fro the coach terminal.
Excellent
9.2
Pros: This is my second time stay in this hotel in macau.I like the breakfast, the bed, the bathtub and the room give me very comfortable feels!!
Good
6.3
Pros: Clean rooms with a nice European feel. There is a free shuttle to and from the Macau Ferry terminal, I didn’t realise this when we arrived but it would have been handy however we got it when we left.
Excellent
8.8
Pros: Super close to one of the tourist areas. Also close to other big hotels and casinos. Taking the bus to some tourist places was very easy too
Excellent
9.6
Pros: Staff! Nice reception!
Excellent
9.6
Pros: This hotel is a classiC, VERY clean and we loved the location. Away from busy Cotai, yet Sands and a MC Ds just opposite our hotel. Easy to walk around and shuttle buses from sands to Cotai FOC. Opposite the road, the Fisherman's Wharf was quiet but interesting.
Excellent
10.0
Pros: We were thrilled to be upgraded to a deluxe suite. It was the nicest room I've ever stayed in.
Details
Reviews
Overall 9.0 Excellent
Based on 5,816 reviews
Vibe
9.7
Cleanliness
9.3
WiFi
9.3
Value
8.9
Room
8.6
Pool
8.5
Amenities
8.4
Location
8.4
Service
7.9
Breakfast
6.5
Vibe
9.8
Beach
9.6
Cleanliness
9.4
Value
9.2
Amenities
8.8
Pool
8.7
Room
8.7
Location
8.6
Service
8.0
Breakfast
6.5
Vibe
9.6
Cleanliness
9.3
Value
9.0
Amenities
8.5
Room
8.4
Location
8.3
Service
7.4
Breakfast
6.4
Vibe
9.6
Cleanliness
9.3
Value
8.7
Location
8.6
Room
8.4
Amenities
8.1
Service
7.9
Breakfast
6.6
Vibe
9.6
Cleanliness
9.3
Value
9.1
Amenities
8.5
Room
8.5
Location
8.5
Service
8.2
Breakfast
6.8
9.6 Excellent
Pros: The staffs were friendly and very helpful
Cons:
10.0 Excellent
Pros: good price. nice staff. rooms spacious and clean.
Cons: nothing
8.3 Excellent
Pros: A selection of restaurants are just outside the hotel. It’s within walking distance from the HK-Macau ferry pier.
Cons:
8.8 Excellent
Pros: The room was nice: comfortable and clean. Easy to get to and fro the coach terminal.
Cons: Not many F&B options
9.2 Excellent
Pros: This is my second time stay in this hotel in macau.I like the breakfast, the bed, the bathtub and the room give me very comfortable feels!!
Cons:
6.3 Good
Pros: Clean rooms with a nice European feel. There is a free shuttle to and from the Macau Ferry terminal, I didn’t realise this when we arrived but it would have been handy however we got it when we left.
Cons: The view from the bar was just a wall, the location is a bit far from any of the bigger casinos and nice restaurants.
8.8 Excellent
Pros: Super close to one of the tourist areas. Also close to other big hotels and casinos. Taking the bus to some tourist places was very easy too
Cons: I think the check out was a bit early and the check in was late so I kinda feel I got less value for my stay. Check in started at 3:00 pm while check out is 11 am
9.6 Excellent
Pros: Staff! Nice reception!
Cons:
9.6 Excellent
Pros: This hotel is a classiC, VERY clean and we loved the location. Away from busy Cotai, yet Sands and a MC Ds just opposite our hotel. Easy to walk around and shuttle buses from sands to Cotai FOC. Opposite the road, the Fisherman's Wharf was quiet but interesting.
Cons: Macau is expensive. Food, transport and activities. Taxi drivers can't speak English so be prepared with the printout of the Chinese words, of the venue you are heading.
10.0 Excellent
Pros: We were thrilled to be upgraded to a deluxe suite. It was the nicest room I've ever stayed in.
Cons: The hotel and casino were fairly empty on a Friday night. It seems the crowds of people stay in Cotai instead, which is why rooms out there are pricier.
With a sophisticated and exquisite design based on 18th century Prague, the Harbourview Hotel Macau brings its guests a unique hotel, dining and shopping experience. Our Hotel offers 389 comfortable guest rooms and 55 spacious suites with branded bathroom amenities and complimentary in-room Wi-Fi access to connect with friends and family. This unique experience combines historic charm and modern elegance, from the international cuisine to the cocktails at the Praha bar. The Jacuzzi, all-season indoor swimming pool and Gymnasium help guests unwind and relieve tension. Guests can also enjoy major tourist attractions on the Macau Peninsula. Our Art Nouveau style hotel ensures your stay will be an enjoyable lifestyle experience and a fantastic place to create memories.
Situated on Macau's picturesque waterfront, Sofitel Macau At Ponte 16 is located in the center of the city at the heart of the charming historical quarter, and within walking distance of St. Paul's Ruins and A-Ma Temple! The complex of restaurant, bar, recreational facilities, meeting and banquet venues, in-house casino, and Pier 16 Macau 3D World ensures that Sofitel has created an exquisite world for lovers of "art de vivre". The hotel has easy access to the major points of arrival.
Overall 8.9 Excellent
Based on 20,558 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: A few minutes walking distance to Senados Square. Staff is helpful.
Excellent
9.6
Pros: Near center yet stays quiet which is perfect for light sleep traveler~!!! It seems most of the rooms here can share views of the harbour. Free shuttle bus service is brilliant!
Excellent
9.6
Pros: Their bed is very comfortable, staff very friendly , free upgraded and the staff in the executive floor were friendly (princess and the male staff) .The toilet stuff are all Hermes very luxury.Went in the toilet in the gym and all are locittanne ..very brand name . It all smell good .
Excellent
10.0
Pros: service is extraordinary and good breakfast
Excellent
9.6
Pros: Right at the old city staff is nice and helpful gym is good
Excellent
10.0
Pros: Excellent value and we even got a free upgrade. Hotel and staff could not be faulted. Definitely 5 star
Excellent
10.0
Pros: Hello . My name Luiza , I’m from Russia . I very very very love this Hotel . Now I know i come back just this hotel . Room very very big , clean and comfortable. Design very amazing . Have booth room and shower room . So cute for leave a gift on the bed with wishes for a wonderful time . The staff is very polite and will always do everything . Thanks so much . Restaurant very very yammy . And have very big assortment food . What time I go swimming pool, have a rain , but it’s no do stop me . The pool was warm and the view was beautiful. Thanks so much for everything. I sad have small time for stay . But I’m come back
Excellent
9.6
Pros: We had club access and it was well worth the price for the peace and quiet. Beautiful views and sunsets too.
Excellent
9.2
Pros: The staff was excellent, rooms were very nice and the food was good.
Excellent
10.0
Pros: Customer service
Excellent
9.7
Pros: The hotel reception was beautiful and we were served jasmine tea as we waited to sign in, really nice touch.
The brilliant Eric on reception tempted us with a room upgrade and we could not have been happier!
Our room was exceptional and the bonus of using the Lounge on floor 17 was cherry on the cake.
Literally everything about our stay was fantastic, not a single bad word to say! We barely left the hotel except a quick visit to the casino at the Venetian.
We will absolutely be coming back!
Excellent
9.1
Pros: bed was super comfortable. Staff immediately brought me a dehumidifier upon request.
Details
Reviews
Overall 8.9 Excellent
Based on 20,558 reviews
Location
9.1
Value
8.9
Service
8.8
Breakfast
8.7
Food
8.6
Room
8.3
Vibe
8.0
WiFi
5.5
Location
9.0
Value
8.9
Service
8.8
Room
8.3
Breakfast
8.3
WiFi
4.8
Service
9.1
Location
9.1
Breakfast
9.1
Food
8.8
Bar
8.7
Room
8.6
Comfort
8.3
Amenities
7.0
WiFi
3.2
Service
9.3
Food
9.2
Location
9.2
Cleanliness
9.0
Bar
9.0
Value
9.0
Breakfast
8.9
Room
8.5
WiFi
3.4
Location
9.2
Value
9.1
Service
9.1
Breakfast
8.7
Bar
8.6
Room
8.4
10.0 Excellent
Pros: A few minutes walking distance to Senados Square. Staff is helpful.
Cons: When visitors are checking in, people are waiting in a queue in the main lobby. It was a bit hard to spot the queue checking in sometimes so it often be seen some people unintentional/intentional skip the queue.
9.6 Excellent
Pros: Near center yet stays quiet which is perfect for light sleep traveler~!!! It seems most of the rooms here can share views of the harbour. Free shuttle bus service is brilliant!
Cons: Music player too old fashioned won’t able to play my own music...
9.6 Excellent
Pros: Their bed is very comfortable, staff very friendly , free upgraded and the staff in the executive floor were friendly (princess and the male staff) .The toilet stuff are all Hermes very luxury.Went in the toilet in the gym and all are locittanne ..very brand name . It all smell good .
Cons: Room are abit small .
10.0 Excellent
Pros: service is extraordinary and good breakfast
Cons:
9.6 Excellent
Pros: Right at the old city staff is nice and helpful gym is good
Cons: The pool is closed every time there is a thunderstorm, but stays closed a long time after that.
10.0 Excellent
Pros: Excellent value and we even got a free upgrade. Hotel and staff could not be faulted. Definitely 5 star
Cons: N/a
10.0 Excellent
Pros: Hello . My name Luiza , I’m from Russia . I very very very love this Hotel . Now I know i come back just this hotel . Room very very big , clean and comfortable. Design very amazing . Have booth room and shower room . So cute for leave a gift on the bed with wishes for a wonderful time . The staff is very polite and will always do everything . Thanks so much . Restaurant very very yammy . And have very big assortment food . What time I go swimming pool, have a rain , but it’s no do stop me . The pool was warm and the view was beautiful. Thanks so much for everything. I sad have small time for stay . But I’m come back
Cons:
9.6 Excellent
Pros: We had club access and it was well worth the price for the peace and quiet. Beautiful views and sunsets too.
Cons: Nothing really just a little more attend to details on cleaning. They were very generous with their housekeeping though.
9.2 Excellent
Pros: The staff was excellent, rooms were very nice and the food was good.
Cons: The bathroom shower could be bit cleaner, but of rust and marks. The shuttle was also very busy and long waits.
10.0 Excellent
Pros: Customer service
Cons: NIA
9.7 Excellent
Pros: The hotel reception was beautiful and we were served jasmine tea as we waited to sign in, really nice touch.
The brilliant Eric on reception tempted us with a room upgrade and we could not have been happier!
Our room was exceptional and the bonus of using the Lounge on floor 17 was cherry on the cake.
Literally everything about our stay was fantastic, not a single bad word to say! We barely left the hotel except a quick visit to the casino at the Venetian.
We will absolutely be coming back!
Cons: Nothing... literally nothing I could criticise.
Exceptional service. Friendly, polite.
Our room was the height of luxury.
9.1 Excellent
Pros: bed was super comfortable. Staff immediately brought me a dehumidifier upon request.
Cons:
Situated on Macau's picturesque waterfront, Sofitel Macau At Ponte 16 is located in the center of the city at the heart of the charming historical quarter, and within walking distance of St. Paul's Ruins and A-Ma Temple! The complex of restaurant, bar, recreational facilities, meeting and banquet venues, in-house casino, and Pier 16 Macau 3D World ensures that Sofitel has created an exquisite world for lovers of "art de vivre". The hotel has easy access to the major points of arrival.
Grand Lapa welcomes guests in an atmosphere that embraces Macaos East-West cultural identity and spirit. Now the full-scale refurbishment has given it all the modern touches expected from a contemporary luxury hotel. In this, we present a classic contemporary design, never over the top, simply comfortable and stylish. And with more than a nod to Macaos deep Portuguese connections, we are championing and renewing those connections to showcase spectacular new culinary creations, wines, artistic touches, and that all-important human interaction. Exceptional service remains a hallmark of Grand Lapa whose name comes from Lisbons most elegant neighborhood.
Overall 8.9 Excellent
Based on 10,335 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Excellent hotel with excellent location. Extremely clean and comfortable. Easy to access everywhere. Upon arrival we were warmly welcomed by the friendly filipino staff, they make our trip more interesting with their advices and tips about the city. We were impressed by the efficiency housekeeping too. Would definitely recommend this hotel to everybody. It’s true example of hospitality. Thank you Mr. Patrick Ong for the birthday cake for my mom, we really enjoyed it. Thanks again GRAND LAPA!
Excellent
9.6
Pros: Stuff very friendly, great location, clean,great breakfast and the buffet dinner is really great.
Excellent
10.0
Pros: swimming pool, gym, spa (not free), breakfast
Excellent
9.6
Pros: Helpful friendly staff . Great breakfast.
Okay
5.8
Pros: The outside swimming pool is brilliant and all the staffs are very helpful and kind. The location is also central so that you can reach to the landmarks in 15 mins by walking.
Excellent
8.8
Pros: nice friendly staff, free bus from Macau Farry Terminal, the pool is open until 10pm, the restaurant and cafe on site are all at a good level of service
Excellent
8.0
Pros: The staffs are nice and helpful. I am totally okay to stay in this hotel again if the price less than $90. The location is easy for me to find a taxi. Very convenient to go to anywhere in Macau with a small pay for example mop$90 to Venetian and mop$60 to central.
Excellent
9.6
Pros: Staff all over helpfully. food was good
Excellent
9.2
Pros: They have facilities that accommodates to children.
Excellent
10.0
Pros: Personnel, kitchen, environment, rooms, view, swimming pool, restaurant. My wife and I love the place. Dont go anywhere else when In Macau.
Excellent
9.6
Pros: All the staff are very helpful and the breakfast is so great. My daughter loves the swimming pool she doesn’t want to leave the hotel.
Excellent
8.3
Pros: The staff were friendly and accommodating, particularly in the Cafe restaurant! thank you
Details
Reviews
Overall 8.9 Excellent
Based on 10,335 reviews
Wellness
9.6
Pool
9.3
Value
8.6
Vibe
8.6
Service
8.6
Location
8.4
Room
8.2
WiFi
7.9
Comfort
7.8
Breakfast
7.7
Amenities
7.4
Food
7.3
Wellness
9.7
Pool
9.5
Service
8.7
Location
8.6
Breakfast
8.3
Amenities
8.0
Room
7.9
Food
6.4
Beach
9.7
Wellness
9.5
Pool
9.1
Vibe
9.0
Service
8.6
Location
8.4
Room
8.2
Breakfast
7.7
Amenities
6.9
Wellness
9.6
Pool
9.5
Value
8.6
Service
8.5
Room
8.2
Location
8.1
Amenities
7.8
Breakfast
7.7
WiFi
6.5
Pool
9.5
Location
8.8
Vibe
8.7
Service
8.6
Cleanliness
8.4
Room
7.9
Breakfast
7.8
Amenities
7.4
Food
7.1
10.0 Excellent
Pros: Excellent hotel with excellent location. Extremely clean and comfortable. Easy to access everywhere. Upon arrival we were warmly welcomed by the friendly filipino staff, they make our trip more interesting with their advices and tips about the city. We were impressed by the efficiency housekeeping too. Would definitely recommend this hotel to everybody. It’s true example of hospitality. Thank you Mr. Patrick Ong for the birthday cake for my mom, we really enjoyed it. Thanks again GRAND LAPA!
Cons: Nothing.
9.6 Excellent
Pros: Stuff very friendly, great location, clean,great breakfast and the buffet dinner is really great.
Cons: The extra tax and service fee is not highlighted before I made the booking which change the price completely. The internet is very slow .
10.0 Excellent
Pros: swimming pool, gym, spa (not free), breakfast
Cons:
9.6 Excellent
Pros: Helpful friendly staff . Great breakfast.
Cons: 3pm check in time seems a little late.
5.8 Okay
Pros: The outside swimming pool is brilliant and all the staffs are very helpful and kind. The location is also central so that you can reach to the landmarks in 15 mins by walking.
Cons: Currently there is a renovation going on and it was disturbing. Although the hotel says there is no construction going on Sundays but I was suffered by the renovation noise from the morning. Also, there is a thin wall between rooms so we heard the very embarrassing intimate noise but quite obvious from the next door in the middle of the night.
8.8 Excellent
Pros: nice friendly staff, free bus from Macau Farry Terminal, the pool is open until 10pm, the restaurant and cafe on site are all at a good level of service
Cons: the rooms clean, but finding someone else's hair in the bathroom is unpleasant
8.0 Excellent
Pros: The staffs are nice and helpful. I am totally okay to stay in this hotel again if the price less than $90. The location is easy for me to find a taxi. Very convenient to go to anywhere in Macau with a small pay for example mop$90 to Venetian and mop$60 to central.
Cons: I booked at wrong timing. It is in construction for remodeling the hotel. It is very noisy. They startet at 10am - 6pm. The hotel seems a little bit old school. That is why it needs to be remodeled and offered a low price for me.
9.6 Excellent
Pros: Staff all over helpfully. food was good
Cons: it was time for upgrade
9.2 Excellent
Pros: They have facilities that accommodates to children.
Cons:
10.0 Excellent
Pros: Personnel, kitchen, environment, rooms, view, swimming pool, restaurant. My wife and I love the place. Dont go anywhere else when In Macau.
Cons: All fine, great hotel, I always stay at this hotel.
9.6 Excellent
Pros: All the staff are very helpful and the breakfast is so great. My daughter loves the swimming pool she doesn’t want to leave the hotel.
Cons: I cannot see near convenient store
8.3 Excellent
Pros: The staff were friendly and accommodating, particularly in the Cafe restaurant! thank you
Cons:
Grand Lapa welcomes guests in an atmosphere that embraces Macaos East-West cultural identity and spirit. Now the full-scale refurbishment has given it all the modern touches expected from a contemporary luxury hotel. In this, we present a classic contemporary design, never over the top, simply comfortable and stylish. And with more than a nod to Macaos deep Portuguese connections, we are championing and renewing those connections to showcase spectacular new culinary creations, wines, artistic touches, and that all-important human interaction. Exceptional service remains a hallmark of Grand Lapa whose name comes from Lisbons most elegant neighborhood.
Located in the heart of Macau, this luxury hotel is within a 10-minute walk of Cineteatro Macau, Leal Senado, and Senado Square. Fortaleza do Monte and Ruins of St. Paul's Cathedral are also within 15 minutes.
Overall 8.9 Excellent
Based on 3,627 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Details
Reviews
Overall 8.9 Excellent
Based on 3,627 reviews
Bar
9.5
Location
9.5
Room
9.2
Vibe
9.1
Value
9.1
Cleanliness
8.8
Comfort
8.8
Amenities
8.6
Service
8.5
Breakfast
6.0
Location
9.5
Value
9.3
Room
9.2
Comfort
9.1
Vibe
8.9
Service
8.9
Amenities
8.5
Breakfast
6.1
Location
9.8
Value
9.2
Room
9.0
Vibe
8.9
Food
8.9
Amenities
8.7
Service
8.7
Comfort
8.6
Breakfast
5.3
Location
9.2
Value
9.1
Room
9.0
Comfort
8.9
Vibe
8.8
Service
8.7
Amenities
8.5
Breakfast
5.9
Location
9.5
Room
8.8
Comfort
8.8
Vibe
8.8
Amenities
8.6
Service
8.2
Breakfast
6.1
Located in the heart of Macau, this luxury hotel is within a 10-minute walk of Cineteatro Macau, Leal Senado, and Senado Square. Fortaleza do Monte and Ruins of St. Paul's Cathedral are also within 15 minutes.
Situated in Macau, this hotel is within a 10-minute walk of Macau Forum, Macau Fisherman's Wharf, and Macau Ferry Terminal. Kun Iam Temple and Fortaleza do Monte are also within 1 mi (2 km).
Overall 8.8 Excellent
Based on 3,287 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Lovely suite room. Pool also nice. Breakfast not very Western but good enough.
Excellent
10.0
Pros: Near the tourist and historical sites
Excellent
10.0
Pros: Everything is exceptional. Our room has been upgraded to Suite Room.
Excellent
8.8
Pros: Room is clean and tidy. Near the Macau ferry terminal, walk distance around 10mins . Walking distance to popular destination is around 15-20mins
Excellent
9.2
Pros: Spacious room with comfortable beds and a really nicely designed bathroom. Good location, there is a casino in the hotel.
Excellent
9.2
Pros: Nice place staff ! good room was very nice location was good
Okay
4.8
Good
7.1
Excellent
10.0
Pros: Good location and helpful staff. Sadly I got stuck in the riots and that’s wasn’t helpful but the staff were helpful.
Good
7.5
Pros: All in all very comfortable, clean and great value for money. I recommend and I could stay again.
Details
Reviews
Overall 8.8 Excellent
Based on 3,287 reviews
Cleanliness
9.1
Value
9.0
Vibe
8.7
Room
8.7
Comfort
8.3
Service
8.3
Location
8.3
WiFi
8.0
Breakfast
7.7
Value
9.2
Room
9.1
Comfort
8.7
Cleanliness
8.5
Service
8.4
Breakfast
8.0
Location
7.9
Cleanliness
8.9
Value
8.9
Room
8.7
Comfort
8.6
Vibe
8.5
Location
8.2
Service
8.1
Breakfast
8.0
Amenities
7.8
Food
7.7
Value
9.3
Cleanliness
9.1
Room
8.6
Comfort
8.4
Service
8.1
Breakfast
7.8
Food
7.8
Location
7.4
Cleanliness
9.3
Location
8.8
Value
8.8
Service
8.7
Room
7.9
Comfort
7.8
Amenities
7.7
Breakfast
7.4
10.0 Excellent
Pros: Lovely suite room. Pool also nice. Breakfast not very Western but good enough.
Cons: Noisy loud talking Filipinos in the next room badly disturbed my sleep from midnight to 1:30. I am wondering were they staff members. Room 739 on 31 August.
10.0 Excellent
Pros: Near the tourist and historical sites
Cons: Nothing, it was worth the price
10.0 Excellent
Pros: Everything is exceptional. Our room has been upgraded to Suite Room.
Cons: No Free Shuttle to Macau Airport or Ferry Terminal.
8.8 Excellent
Pros: Room is clean and tidy. Near the Macau ferry terminal, walk distance around 10mins . Walking distance to popular destination is around 15-20mins
Cons: Nil
9.2 Excellent
Pros: Spacious room with comfortable beds and a really nicely designed bathroom. Good location, there is a casino in the hotel.
Cons: The restaurant food was really average. I would recommend to go somewhere else for dinner at least but the service was nice.
9.2 Excellent
Pros: Nice place staff ! good room was very nice location was good
Cons: Casino
4.8 Okay
Pros:
Cons: Every day my room key would have to be replaced for some reason. I had to go to the front desk each and every day for my key to be reconfigured to work.
7.1 Good
Pros:
Cons: The shuttle to the ferry pier is too few only 1 per hour.
10.0 Excellent
Pros: Good location and helpful staff. Sadly I got stuck in the riots and that’s wasn’t helpful but the staff were helpful.
Cons:
7.5 Good
Pros: All in all very comfortable, clean and great value for money. I recommend and I could stay again.
Cons: Breakfast not very elaborated and no options for plant based diet except fruits.
Situated in Macau, this hotel is within a 10-minute walk of Macau Forum, Macau Fisherman's Wharf, and Macau Ferry Terminal. Kun Iam Temple and Fortaleza do Monte are also within 1 mi (2 km).
Welcome to Macau!Located near the Hong Kong-Zhuhai-Macau (HKZM) Bridge, Crowne Plaza Macau is the ideal point to begin your excursions in Macau. Well-positioned near the (just minutes away) HKZM Bridge, Macau Outer Harbor Ferry Terminal and Border Gate, this 5-star hotel commands an excellent location and provides access to the city's biggest attractions. With its convenient location, the hotel offers easy access to the city's must-see destinations.Crowne Plaza Macau offers impeccable service and all the essential amenities to invigorate travelers. The hotel provides free Wi-Fi in all rooms, 24-hour security, daily housekeeping, fax machine, photocopying to ensure our guests the greatest comfort.Guests can choose from 208 rooms, all of which exude an atmosphere of total peace and harmony. Crowne Plaza Macau is a business, luxury hotel that offers many unique recreational opportunities such as fitness center, indoor pool. When you are looking for comfortable and convenient accommodations in Macau, make Crowne Plaza Macau your home away from home.
Overall 8.7 Excellent
Based on 4,638 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Upgraded to suite room with sea view for free. Staff (especially Filipinos) very warm, friendly, and attentive.
Excellent
9.6
Pros: The room is comfortable. The service from all staff was outstanding. Location is not that close to main tourist attractions but, it's covered enough with bus-if you are not rush traveler :) Great hotel would happily stay again. ps. thank you Chris for your kindness:)
Okay
5.8
Pros: The Chinese Restaurant price is fair, steamed prawns is yummy, fresh
Excellent
9.6
Pros: The hotel environment
Good
6.3
Pros: Staff v helpful.
Excellent
10.0
Pros: Facilities are new Very quiet
Excellent
8.3
Pros: Breakfast is good. location a bit far from the new casinos but can easily take a cab to go there.
Excellent
9.6
Pros: Room, view from the room, bathroom, breakfast, easy transfer to fery.
Good
7.5
Pros: Really enjoyed the buffet even-though a bit pricey
Details
Reviews
Overall 8.7 Excellent
Based on 4,638 reviews
Vibe
9.6
WiFi
9.1
Breakfast
9.1
Room
9.0
Comfort
8.7
Service
7.4
Location
5.5
Bar
4.7
Wellness
3.9
Vibe
9.6
Breakfast
9.2
Room
8.9
Comfort
8.3
Service
7.7
Location
5.9
Vibe
9.5
Breakfast
9.2
Room
9.0
Comfort
8.8
Service
7.8
Location
5.2
Vibe
9.5
Breakfast
9.1
Comfort
8.7
Value
8.7
Room
8.7
Service
7.3
Location
5.6
Vibe
9.4
Breakfast
9.0
Room
8.8
Comfort
8.7
Service
7.9
Location
5.2
10.0 Excellent
Pros: Upgraded to suite room with sea view for free. Staff (especially Filipinos) very warm, friendly, and attentive.
Cons: None so far.
9.6 Excellent
Pros: The room is comfortable. The service from all staff was outstanding. Location is not that close to main tourist attractions but, it's covered enough with bus-if you are not rush traveler :) Great hotel would happily stay again. ps. thank you Chris for your kindness:)
Cons:
5.8 Okay
Pros: The Chinese Restaurant price is fair, steamed prawns is yummy, fresh
Cons: The room cleanliness was not clean , rubbish was still there under the mini bar table throughout our stayed We requested a non smoking room but was given a smoking room
9.6 Excellent
Pros: The hotel environment
Cons: Not applicable
6.3 Good
Pros: Staff v helpful.
Cons: Having stayed there, I'm surprised it is a 5*
10.0 Excellent
Pros: Facilities are new Very quiet
Cons: No airport shuttle bus
8.3 Excellent
Pros: Breakfast is good. location a bit far from the new casinos but can easily take a cab to go there.
Cons: Sometimes difficult to get taxi from the hotel.
9.6 Excellent
Pros: Room, view from the room, bathroom, breakfast, easy transfer to fery.
Cons: Staff in the end little rude!! Check out 11 00 and i ask late check out one and half h later and they cant give us cuz the hotel full. But if we pay half day they have!! No more full!!
7.5 Good
Pros: Really enjoyed the buffet even-though a bit pricey
Cons:
Welcome to Macau!Located near the Hong Kong-Zhuhai-Macau (HKZM) Bridge, Crowne Plaza Macau is the ideal point to begin your excursions in Macau. Well-positioned near the (just minutes away) HKZM Bridge, Macau Outer Harbor Ferry Terminal and Border Gate, this 5-star hotel commands an excellent location and provides access to the city's biggest attractions. With its convenient location, the hotel offers easy access to the city's must-see destinations.Crowne Plaza Macau offers impeccable service and all the essential amenities to invigorate travelers. The hotel provides free Wi-Fi in all rooms, 24-hour security, daily housekeeping, fax machine, photocopying to ensure our guests the greatest comfort.Guests can choose from 208 rooms, all of which exude an atmosphere of total peace and harmony. Crowne Plaza Macau is a business, luxury hotel that offers many unique recreational opportunities such as fitness center, indoor pool. When you are looking for comfortable and convenient accommodations in Macau, make Crowne Plaza Macau your home away from home.
Situated in the historical district, this luxury hotel is within a 10-minute walk of Tap Seac Multisport Pavilion, Fortaleza do Monte, and Guia Fortress. Ruins of St. Paul's Cathedral and Museum of Macau are also within 15 minutes.
Overall 8.6 Excellent
Based on 4,505 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Location
Excellent
10.0
Pros: Stayed second time, excellent service and perfect location
Good
6.3
Pros: Good location, spacious
Mediocre
3.8
Pros: Clean, comfortable and very well kept.
Excellent
9.0
Pros: Rooms and buffet breakfast. Staff at the front were helpful.
Good
7.9
Pros: The staff was excellent! The pool , sauna and wardrobes were clean and we were given towels and beach hats.
Excellent
10.0
Pros: Very clean and bright
Excellent
9.0
Pros: Very convenient location. The furniture needed some updating, so did the TV set. Excellent service at the in-house Fado restaurant. There was discount for hotel guests.
Good
6.7
Pros: Good sized rooms and recently refurbished hotel. Bathrooms well sized and décor is excellent and clean.
Excellent
9.2
Pros: Very clean room
Excellent
9.2
Pros: Gracious older hotel
Excellent
10.0
Pros: The furniture
Details
Reviews
Overall 8.6 Excellent
Based on 4,505 reviews
Pool
9.0
Cleanliness
9.0
Value
8.9
Location
8.9
Service
8.5
Room
8.5
WiFi
8.4
Breakfast
7.8
Pool
9.1
Service
8.5
Location
8.4
Breakfast
8.4
Room
7.1
Location
9.3
Value
9.1
Cleanliness
9.0
Service
8.5
Breakfast
8.2
Room
8.1
Value
9.1
Location
8.9
Service
8.5
Room
7.8
Vibe
7.8
Value
9.1
Location
8.9
Cleanliness
8.9
Service
8.8
Room
7.6
Comfort
7.3
Amenities
6.7
10.0 Excellent
Pros: Location
Cons:
10.0 Excellent
Pros: Stayed second time, excellent service and perfect location
Cons:
6.3 Good
Pros: Good location, spacious
Cons: Deposit of 1000 Patacas, service is not suitable for 5-star hotel
3.8 Mediocre
Pros: Clean, comfortable and very well kept.
Cons: Try to cheat customer by inflating prices and playing around with bogus listing ( which says inclusive of all taxes) but then they add taxes, despite showing several screenshots and proof. This is because booking.com and hotel together try to play this scam. However this matter is subject of dispute, Beware of booking.com as well as concerned hotel who use such practice to compete , to win an edge over others and finally ripoff customer with another 20 to 30 $.
9.0 Excellent
Pros: Rooms and buffet breakfast. Staff at the front were helpful.
Cons: Location. It was not near any shopping or shows. We had a situation where we wanted to cancel, but couldn't without a 50% cancellation. Provolone was willing, but the hotel was not.
7.9 Good
Pros: The staff was excellent! The pool , sauna and wardrobes were clean and we were given towels and beach hats.
Cons: The view from the room was a ruined building and an ugly street. The room is not large. Slippers are really simple.
10.0 Excellent
Pros: Very clean and bright
Cons:
9.0 Excellent
Pros: Very convenient location. The furniture needed some updating, so did the TV set. Excellent service at the in-house Fado restaurant. There was discount for hotel guests.
Cons:
6.7 Good
Pros: Good sized rooms and recently refurbished hotel. Bathrooms well sized and décor is excellent and clean.
Cons: Extremely slow check in (took at least 40mins) and had to que for at least 15 mins for breakfast (never experienced this anywhere before). Apart from the lobby lounge (where service was great) the service level provided by the hotel was at best average and slow. Very frustrating as the hotel has a lot of potential to be great.
9.2 Excellent
Pros: Very clean room
Cons: No view
9.2 Excellent
Pros: Gracious older hotel
Cons:
10.0 Excellent
Pros: The furniture
Cons: Not enough socket.
Situated in the historical district, this luxury hotel is within a 10-minute walk of Tap Seac Multisport Pavilion, Fortaleza do Monte, and Guia Fortress. Ruins of St. Paul's Cathedral and Museum of Macau are also within 15 minutes.
Located in the heart of Macau, this hotel is within a 15-minute walk of Senado Square and Ruins of St. Paul's Cathedral. New Yaohan Department Store is 0.9 mi (1.4 km) away.
Overall 8.6 Excellent
Based on 4,610 reviews
All reviews
- All reviews
- Families
- Business
- Solo
- Couples
Mediocre
3.8
Excellent
10.0
Pros: Very clean
Excellent
10.0
Pros: I loved everything about the hotel the high tech rooms tv in the bath . The great view from our room and the comfort of the room
Excellent
10.0
Pros: Everything was very good. I paid a little but took a lot. When I was on reception I’ve told that I want room with views on the seaside and highest floor as well. It was like I want. Thank you for a good vacation.
Excellent
10.0
Pros: Location, location, location..near all the major shopping, restaurants, casinos by foot. The staff are professional and great..always had a fluent staff on duty. Left my passport in room safe and remembered it when I was at Macao Museum..called and they already had retrieved, itemized, and safety sealed it in a plastic bag for me.
Excellent
10.0
Pros: Location was perfect. Room size was excellent. Very clean. Staff very helpful.
Good
7.9
Pros: Floor.
Good
7.9
Pros: beautiful decorated room, clean and good location. walking distance to most shopping areas
Excellent
8.8
Pros: The staff who assisted us during check in was very nice and friendly. Our room was large, and the pillows and bed was comfortable to sleep in. Location was great, few mins walk to major bus station and Senado Square. Overall, me and my friends enjoyed our stay!
Excellent
9.2
Pros: Lovely hotel, very central, super helpful staff. Even arranged a babysitter for us one evening who was lovely!
Good
7.5
Pros: I was upgraded to an executive room with wider space I believe. The room is tidy.
Details
Reviews
Overall 8.6 Excellent
Based on 4,610 reviews
Location
9.5
Service
8.2
WiFi
8.1
Vibe
8.0
Room
8.0
Breakfast
3.5
Location
9.4
Service
8.6
Room
8.0
Vibe
7.6
Amenities
6.7
Breakfast
3.4
Location
9.9
Service
8.3
Room
7.8
Vibe
7.3
WiFi
6.6
Breakfast
3.7
Location
9.6
Service
8.5
Value
8.2
Vibe
7.7
Room
7.6
Breakfast
3.2
Location
9.2
Food
8.2
Service
8.1
Vibe
7.6
Room
7.5
3.8 Mediocre
Pros:
Cons: the room was smelly and totally look different from the pictures.
10.0 Excellent
Pros: Very clean
Cons: Nothing
10.0 Excellent
Pros: I loved everything about the hotel the high tech rooms tv in the bath . The great view from our room and the comfort of the room
Cons: Only 1 fault which I told them. 2 days I tried to order room service food it wasn’t available and also in the restaurant what I wanted wasn’t available. Apart from that 10/10 great hotel and will use again.
10.0 Excellent
Pros: Everything was very good. I paid a little but took a lot. When I was on reception I’ve told that I want room with views on the seaside and highest floor as well. It was like I want. Thank you for a good vacation.
Cons:
10.0 Excellent
Pros: Location, location, location..near all the major shopping, restaurants, casinos by foot. The staff are professional and great..always had a fluent staff on duty. Left my passport in room safe and remembered it when I was at Macao Museum..called and they already had retrieved, itemized, and safety sealed it in a plastic bag for me.
Cons: Hmmm..not much into being harassed by barkers for KTV style salon which is on 3rd floor hotel..after all this is Macau)
10.0 Excellent
Pros: Location was perfect. Room size was excellent. Very clean. Staff very helpful.
Cons:
7.9 Good
Pros: Floor.
Cons: Nothing
7.9 Good
Pros: beautiful decorated room, clean and good location. walking distance to most shopping areas
Cons: there is a strong smoking smell that linger on my clothes for a few days aft i left the room. the cigarette smell was really strong
8.8 Excellent
Pros: The staff who assisted us during check in was very nice and friendly. Our room was large, and the pillows and bed was comfortable to sleep in. Location was great, few mins walk to major bus station and Senado Square. Overall, me and my friends enjoyed our stay!
Cons: We kinda didn't enjoy the breakfast, choices were limited and mostly they offer Chinese breakfast food.
9.2 Excellent
Pros: Lovely hotel, very central, super helpful staff. Even arranged a babysitter for us one evening who was lovely!
Cons:
7.5 Good
Pros: I was upgraded to an executive room with wider space I believe. The room is tidy.
Cons: There are two blocks of the hotel, block A and B, but the reception may have missed to inform me which way to go. I mistakenly took the lift on block B and to my surprise I couldn’t find my room. I figured out that I must be at the other block. (My room key says Room 1xxx(A)). Other than this, nothing to complain about.
Located in the heart of Macau, this hotel is within a 15-minute walk of Senado Square and Ruins of St. Paul's Cathedral. New Yaohan Department Store is 0.9 mi (1.4 km) away.
Situated in Macau, this hotel is within a 15-minute walk of Macau World Trade Centre, Guia Fortress, and Macau Fisherman's Wharf. Fortaleza do Monte and Senado Square are also within 1 mi (2 km).
Overall 8.5 Excellent
Based on 6,505 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
4.6
Pros: Rooms are huge and clean. Hotel looks newly refurbished.
Excellent
8.3
Pros: Rooms - spacious, Amenities - daily complimentary bottles of water, complimentary mobile phone with Wi-Fi. English speaking Filipino staff - bellhop, concierge, front desk and wait staff at breakfast room. If you need anything speak to them. Incidental expenses deposit- It is better to give the deposit in cash so you get it back immediately upon check out. Front desk informed us that it will take 4 to 8 weeks to process refund if you pay incidental expenses deposit with credit card.
Good
7.1
Pros: The staffs on entry doors and cleaning personal very good and friendly
Excellent
10.0
Pros: The service
Excellent
8.3
Pros: The bedroom is clean and new, overall ambient in the room is cozy and comfortable. I can sleep and rest very well before start another day's trip. The mattress is good. Good choice if you looking for a clean and comfortable hotel.
Excellent
9.6
Pros: Nothing
Excellent
10.0
Pros: Nice room
Excellent
10.0
Pros: Awesome service, friendly and helpful staff. Cozy and spacious room. You definitely get the best value for you money. Filipino staff are very approacheable and helpful, they give you tips in getting to your destination quickly. The hotel also provide a map indicating tourist spots.
Good
6.3
Pros: Clean Good sized room
Good
7.5
Pros: Nothing really special. It is a good hotel, clean, comfortable but not outstanding. There is a free shuttle bus to the ferry terminal, which is a good point in favor.
Details
Reviews
Overall 8.5 Excellent
Based on 6,505 reviews
Cleanliness
9.3
Room
9.0
Comfort
8.9
Location
8.5
Service
7.7
WiFi
5.4
Breakfast
5.0
Bar
4.2
Comfort
9.3
Value
8.8
Room
8.8
Location
8.6
Service
7.7
Breakfast
4.8
WiFi
4.2
Room
9.2
Comfort
8.9
Value
8.8
Location
8.6
Service
7.8
Breakfast
4.6
WiFi
3.4
Cleanliness
9.2
Comfort
9.0
Value
8.8
Room
8.8
Location
8.4
Service
7.8
Breakfast
5.1
WiFi
3.6
Cleanliness
9.3
Comfort
9.0
Room
8.9
Value
8.8
Location
8.8
Service
7.6
Breakfast
5.4
4.6 Okay
Pros: Rooms are huge and clean. Hotel looks newly refurbished.
Cons: Receptionists are very poor, no smile with zero welcome from them. Other staffs are not helpful and seems to be a culture thingy whereby staffs don't really smile for their customers. Feedback on the first day about the faulty lock, and it remains the same after 4 days later. Bad service.
8.3 Excellent
Pros: Rooms - spacious, Amenities - daily complimentary bottles of water, complimentary mobile phone with Wi-Fi. English speaking Filipino staff - bellhop, concierge, front desk and wait staff at breakfast room. If you need anything speak to them. Incidental expenses deposit- It is better to give the deposit in cash so you get it back immediately upon check out. Front desk informed us that it will take 4 to 8 weeks to process refund if you pay incidental expenses deposit with credit card.
Cons: Limited options for Western breakfast. Communication skills of the Chinese staff. They hardly understand and/or speak English.
7.1 Good
Pros: The staffs on entry doors and cleaning personal very good and friendly
Cons: Very unsympathisch reception desk staff, working without any commence sense. No relationship to customers!
10.0 Excellent
Pros: The service
Cons:
8.3 Excellent
Pros: The bedroom is clean and new, overall ambient in the room is cozy and comfortable. I can sleep and rest very well before start another day's trip. The mattress is good. Good choice if you looking for a clean and comfortable hotel.
Cons: The interior design of the hotel is quite similar to most of the China 4 stars hotels, nothing impressive to mention. Need about 20 mins walk if you want to go to Senado square, but buses and taxi are just a few steps away from hotel.
9.6 Excellent
Pros: Nothing
Cons: Nothing
10.0 Excellent
Pros: Nice room
Cons: No
10.0 Excellent
Pros: Awesome service, friendly and helpful staff. Cozy and spacious room. You definitely get the best value for you money. Filipino staff are very approacheable and helpful, they give you tips in getting to your destination quickly. The hotel also provide a map indicating tourist spots.
Cons: None
6.3 Good
Pros: Clean Good sized room
Cons: Hotel had no personality Staff slightly cold - felt like conveyer belt operation, getting guests in and out without too much of a care as to whether they enjoyed their stay
7.5 Good
Pros: Nothing really special. It is a good hotel, clean, comfortable but not outstanding. There is a free shuttle bus to the ferry terminal, which is a good point in favor.
Cons: The breakfast is a total disappointment. Not much to choose from.
Situated in Macau, this hotel is within a 15-minute walk of Macau World Trade Centre, Guia Fortress, and Macau Fisherman's Wharf. Fortaleza do Monte and Senado Square are also within 1 mi (2 km).
The hotel guest rooms are finely decorated and well equipped with Cable TV, IDD, in-room broadband, personal safe, complimentary mini bar, private bathroom with separate bath and shower recess. The hotel offers a variety of dining and entertainment choices, including a caf, a Japanese restaurant, a Shanghai restaurant, a themed karaoke & lounge, two 24-hour restaurants serving Chinese and Western cuisines. The Hotel features a fully-equipped business centre. Recreational facilities include indoor swimming pool, fitness centre, massage and the famous 24-hour Pharaohs Palace Casino. The hotel ballroom is one of the largest meeting and banqueting facilities in the Macau Island with a spacious area of 638sqm and a built-in stage of 40sqm that can host up to 900 guests for cocktail.
Overall 8.5 Excellent
Based on 5,853 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
9.7
Details
Reviews
Overall 8.5 Excellent
Based on 5,853 reviews
WiFi
9.3
Wellness
9.2
Value
8.9
Location
8.7
Room
7.8
Comfort
7.6
Cleanliness
7.3
Service
7.3
Food
7.2
Amenities
5.1
Breakfast
4.4
Location
8.1
Comfort
7.5
Service
7.5
Cleanliness
7.2
Room
7.2
Vibe
6.0
Breakfast
4.6
Location
9.4
Value
9.0
Cleanliness
7.9
Service
7.7
Room
7.5
Food
7.3
Comfort
7.0
Vibe
6.8
Amenities
5.3
Breakfast
4.5
Value
8.9
Location
8.9
Room
7.6
Comfort
7.4
Service
7.4
Food
6.8
Amenities
5.2
Breakfast
4.2
Location
9.2
Value
8.7
Service
8.0
Comfort
7.5
Room
7.5
Food
7.3
Vibe
6.5
Amenities
5.0
Breakfast
4.3
9.7 Excellent
Pros:
Cons: very good hotle to stay,very big room size then other hotle's same room.the bed is comfort to sleep and clean. feel very good with the friut every.
The hotel guest rooms are finely decorated and well equipped with Cable TV, IDD, in-room broadband, personal safe, complimentary mini bar, private bathroom with separate bath and shower recess. The hotel offers a variety of dining and entertainment choices, including a caf, a Japanese restaurant, a Shanghai restaurant, a themed karaoke & lounge, two 24-hour restaurants serving Chinese and Western cuisines. The Hotel features a fully-equipped business centre. Recreational facilities include indoor swimming pool, fitness centre, massage and the famous 24-hour Pharaohs Palace Casino. The hotel ballroom is one of the largest meeting and banqueting facilities in the Macau Island with a spacious area of 638sqm and a built-in stage of 40sqm that can host up to 900 guests for cocktail.
Located in Xiangzhou, this hotel is within a 5-minute walk of Yuet Tung Ferry Terminal and Leal Senado. Senado Square and Ruins of St. Paul's Cathedral are also within 10 minutes.
Overall 8.3 Excellent
Based on 3,122 reviews
All reviews
- All reviews
Excellent
9.6
Pros: Friendly welcome with tea coffee refreshments offered on arrival. Room was clean very comfortable with massive bed great view good shower strong internet. Breakfast was a little expensive but VERY good and worth the money if you are willing to pay. Staff in reception spoke good English. Location was good as main attractions walkable
Excellent
8.3
Pros: Front desk can arrange taxis for hotel guests and point out area sightseeing on provided maps. There is a small bar area and a fair sized lobby seating area on the ground floor. On the second floor is the hotel restaurant. There are a few local restaurants around the square in front of the hotel, two supermarkets within a few minutes walk and loads of other options for food and drinks as you go closer to the main sightseeing area in the World Heritage area. During our recent stay, our room was the same as what we had experienced previously at Hotel S. The room included Two single beds, both comfortable. There is a small table, desk & chair, flat screen TV, fridge, kettle and a Nespresso machine (3 capsules) and a safe. There is plenty of space for luggage, fair views of the city if you are on upper level floors. The bathroom is standard size and fine.
Excellent
8.3
Pros: Location and friendly staff.
Excellent
10.0
Pros: Everything
Good
7.1
Pros: Staff
Excellent
10.0
Pros: Location, decor. We were given a room with panoramic view of the main Macau landmarks, and free minibar with Portuguese soft drinks.:-) . The staff was very nice and efficient. The hotel decoration was great. Highly recommended if you want to visit historic Macau.
Good
6.7
Pros: Location
Excellent
10.0
Pros: Good everything
Excellent
10.0
Pros: Good
Mediocre
2.8
Pros: The location is pretty nice, it's a 5 minute walk to the downtown area.
Okay
5.0
Pros: good price, nice staff
Good
7.3
Pros: The hotel staff was fantastic & also the room out side view was also fabulos
Mediocre
3.0
Pros: Good location near the old town. Friendly and helpful front desk/porter
Okay
4.3
Pros: No
Details
Reviews
Overall 8.3 Excellent
Based on 3,122 reviews
Cleanliness
8.5
Comfort
8.4
Location
8.5
Services
8.2
Staff
8.3
Value for money
7.9
9.6 Excellent
Pros: Friendly welcome with tea coffee refreshments offered on arrival. Room was clean very comfortable with massive bed great view good shower strong internet. Breakfast was a little expensive but VERY good and worth the money if you are willing to pay. Staff in reception spoke good English. Location was good as main attractions walkable
Cons: There was no mirror in the room and no plug in the bathroom which made it difficult to do hair/make up. Recommend putting a free-standing mirror in the room to help the ladies!
8.3 Excellent
Pros: Front desk can arrange taxis for hotel guests and point out area sightseeing on provided maps. There is a small bar area and a fair sized lobby seating area on the ground floor. On the second floor is the hotel restaurant. There are a few local restaurants around the square in front of the hotel, two supermarkets within a few minutes walk and loads of other options for food and drinks as you go closer to the main sightseeing area in the World Heritage area. During our recent stay, our room was the same as what we had experienced previously at Hotel S. The room included Two single beds, both comfortable. There is a small table, desk & chair, flat screen TV, fridge, kettle and a Nespresso machine (3 capsules) and a safe. There is plenty of space for luggage, fair views of the city if you are on upper level floors. The bathroom is standard size and fine.
Cons: Internet connection from upper floors was spotty and service slow. We have experienced this problem at the property during previous stays as well. This was the only problem we encountered throughout out stay.
8.3 Excellent
Pros: Location and friendly staff.
Cons: Everything is OK.
10.0 Excellent
Pros: Everything
Cons: Nothing
7.1 Good
Pros: Staff
Cons: Location
10.0 Excellent
Pros: Location, decor. We were given a room with panoramic view of the main Macau landmarks, and free minibar with Portuguese soft drinks.:-) . The staff was very nice and efficient. The hotel decoration was great. Highly recommended if you want to visit historic Macau.
Cons: Other guests were noisy.
6.7 Good
Pros: Location
Cons: Room a bit cramped for a triple room
10.0 Excellent
Pros: Good everything
Cons: I like everything in there
10.0 Excellent
Pros: Good
Cons: No
2.8 Mediocre
Pros: The location is pretty nice, it's a 5 minute walk to the downtown area.
Cons: My room was lacking basic items like bath towels, hair dryer, coffee, soap, etc. When I requested towels from the front desk they sent someone up and gave me 2 floor mats.
5.0 Okay
Pros: good price, nice staff
Cons: old rooms
7.3 Good
Pros: The hotel staff was fantastic & also the room out side view was also fabulos
Cons:
3.0 Mediocre
Pros: Good location near the old town. Friendly and helpful front desk/porter
Cons: Very poor quality of the room, not clean or comfortable. Room not as shown on booking.com. Front desk admitted the poor quality of the standard room and tried to get us to upgrade to the refurbished rooms for an additional $280. This is false advertising, as it is clearly not what i expected when i booked and paid. If you're booking a standard room based on the pictures, then deduct 2 stars from your expectations.
4.3 Okay
Pros: No
Cons: Cleanliness of the room & room Facilities
Located in Xiangzhou, this hotel is within a 5-minute walk of Yuet Tung Ferry Terminal and Leal Senado. Senado Square and Ruins of St. Paul's Cathedral are also within 10 minutes.
Located in the heart of Macau, this hotel is steps from New Yaohan Department Store and Macau Fisherman's Wharf. Kun Iam Temple and Fortaleza do Monte are also within 1 mi (2 km).
Overall 8.3 Excellent
Based on 2,060 reviews
All reviews
- All reviews
- Business
- Solo
- Couples
- Families
Good
7.5
Pros: shift manager is very friendly,dont know his name,look like very thin.
Good
7.5
Pros: Location and staff Staff were very helpful
Okay
5.0
Pros: The kitchen stuff where fabulous as well as the security.
Excellent
10.0
Pros: Staffs are very helpful ...they try to help you if you ask for anything...gate boys are helpful and friendly...and all the staffs...
Excellent
10.0
Pros: Position and shuttle bus staff very helpful and good directions including writing in Chines directions to use on the local bus
Okay
4.6
Pros: Staff barley tals English , poor tourist information counter, for some reason smoking smell went into my room probably through the ventilation
Excellent
9.6
Pros: Over all good. Staff very good and helping
Good
6.7
Details
Reviews
Overall 8.3 Excellent
Based on 2,060 reviews
Location
9.2
Value
8.8
Cleanliness
8.5
Service
8.0
Vibe
7.1
Room
6.5
Comfort
5.5
Breakfast
5.3
Location
9.0
Value
8.9
Service
8.3
Cleanliness
8.2
Vibe
6.1
Room
5.9
Breakfast
5.7
Comfort
5.5
Amenities
5.1
Location
9.3
Value
8.9
Cleanliness
8.6
Service
8.0
Vibe
7.0
Room
5.8
Amenities
5.3
Comfort
5.2
Breakfast
4.7
Beach
9.7
Location
9.4
Value
9.0
Cleanliness
8.8
Service
8.4
Room
6.7
Comfort
6.0
Breakfast
5.8
Location
9.3
Value
8.8
Cleanliness
8.4
Service
8.1
Vibe
6.9
Room
6.1
Amenities
5.8
Comfort
5.6
7.5 Good
Pros: shift manager is very friendly,dont know his name,look like very thin.
Cons: 1.location a little bit far from the center. 2.without shuttle bus from airport.
7.5 Good
Pros: Location and staff Staff were very helpful
Cons: Although I booked a smoking room and during check in the reception informed me that it’s a smoke free hotel, the funny thing is my whole floor was full of cigarette smoke. So other guests were very well smoking in their rooms. Didn’t like this fact!!
5.0 Okay
Pros: The kitchen stuff where fabulous as well as the security.
Cons: Receptionist an Asian Lady a bit corky,Need renovation urgently, no hair dryer, iron and ironing board, shubby
10.0 Excellent
Pros: Staffs are very helpful ...they try to help you if you ask for anything...gate boys are helpful and friendly...and all the staffs...
Cons: Casino got only one black jack table....should provide more...I guess...
10.0 Excellent
Pros: Position and shuttle bus staff very helpful and good directions including writing in Chines directions to use on the local bus
Cons: Nothing to not like
4.6 Okay
Pros: Staff barley tals English , poor tourist information counter, for some reason smoking smell went into my room probably through the ventilation
Cons:
9.6 Excellent
Pros: Over all good. Staff very good and helping
Cons: nothing
6.7 Good
Pros:
Cons: Staff very not friendly cek out horrible
Located in the heart of Macau, this hotel is steps from New Yaohan Department Store and Macau Fisherman's Wharf. Kun Iam Temple and Fortaleza do Monte are also within 1 mi (2 km).
Located in the heart of Macau, this hotel is within 1 mi (2 km) of Statue of Guan Yin, Macau Tower Convention and Entertainment Centre, and Macau Fisherman's Wharf. Leal Senado and Senado Square are also within 1 mi (2 km).
Overall 8.3 Excellent
Based on 1,116 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
10.0
Pros: Cleanliness and Good location.
Good
7.9
Pros: Nice hotel - pool , sauna , rooms are huge
Excellent
10.0
Pros: location, the room, and for the birthday cake.
Excellent
10.0
Pros: This hotle located near MGM Casino，where can get shuttle buses to Cotai, Airport and wharf. The quite room has nice coffee machine in common room~ There is a TV in bathroom which makes me in a good mood.
Excellent
9.6
Excellent
8.8
Pros: The rooms nice n cosy
Excellent
9.2
Pros: The interior design of the room is perfect. The room is very big, near to others hotel as well.
Excellent
10.0
Pros: Best location. A good apartment and many good restaurants at level 2. There is no casino in this building so don’t worry about your money.
Excellent
10.0
Pros: We got a free upgrade to a suite, it was lovely. Easy 10/10 Staff are lovely, and very helpful Beds are comfortable Pool and gym are great Restaurants are exquisite Great getaway
Details
Reviews
Overall 8.3 Excellent
Based on 1,116 reviews
Location
9.1
Vibe
8.9
Comfort
8.5
Room
8.1
Service
6.0
Cleanliness
5.7
Pool
5.0
Food
5.0
WiFi
4.2
Breakfast
4.2
Location
9.2
Comfort
8.5
Room
7.5
Service
5.9
Cleanliness
5.3
Food
4.7
Breakfast
4.3
Location
9.2
Vibe
8.7
Comfort
8.5
Room
7.6
Service
6.4
Cleanliness
5.4
Food
4.8
Breakfast
4.0
Comfort
8.7
Room
7.6
Breakfast
3.8
10.0 Excellent
Pros: Cleanliness and Good location.
Cons: No.
7.9 Good
Pros: Nice hotel - pool , sauna , rooms are huge
Cons: Breakfast (no proper coffee
10.0 Excellent
Pros: location, the room, and for the birthday cake.
Cons:
10.0 Excellent
Pros: This hotle located near MGM Casino，where can get shuttle buses to Cotai, Airport and wharf. The quite room has nice coffee machine in common room~ There is a TV in bathroom which makes me in a good mood.
Cons: Check-in time is a little bit late！
9.6 Excellent
Pros:
Cons: Although the hotel is non smoking. I could smell it inside toilet. I believe there was someone smoking previously.
8.8 Excellent
Pros: The rooms nice n cosy
Cons:
9.2 Excellent
Pros: The interior design of the room is perfect. The room is very big, near to others hotel as well.
Cons: Not really
10.0 Excellent
Pros: Best location. A good apartment and many good restaurants at level 2. There is no casino in this building so don’t worry about your money.
Cons: I will appreciate it if the hotel can offer a coffee spoon in the guest room.
10.0 Excellent
Pros: We got a free upgrade to a suite, it was lovely. Easy 10/10 Staff are lovely, and very helpful Beds are comfortable Pool and gym are great Restaurants are exquisite Great getaway
Cons: Nothing I had a great time
Located in the heart of Macau, this hotel is within 1 mi (2 km) of Statue of Guan Yin, Macau Tower Convention and Entertainment Centre, and Macau Fisherman's Wharf. Leal Senado and Senado Square are also within 1 mi (2 km).
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