Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.0
Room
review from KAYAK -
10.0
The staff were so gentle and honest. We forgot a book. When we return they have it ready for us. 0
review from KAYAK -
9.0
location public spaces
review from KAYAK -
10.0
Everyone is very friendly and helpful. We had an issue because they said I had a room with a king sz bed, but I needed one with two beds. At the end of the mix up and until I showed them my confirmation showing 'double occupancy' room they made it right. They were not aware of my 'double occupancy' reservation. I had to email a copy of my personal confirmation to the help desk attendant.
review from KAYAK -
10.0
Excellent Nothing
review from KAYAK -
8.0
Good location Bad pool
review from KAYAK -
10.0
The pool Breakfast hour it should extend
review from KAYAK -
9.0
Friendly staff, breakfast offerings pool was small and there were left towels everywhere.
review from KAYAK -
8.0
The location that the rooms only had king size bed and no doubles
review from KAYAK -
10.0
Staff was very friendly. Very inviting and courteous. Parking was spacious as well No premium channels, they served eggs and patty sausage each day. The patty sausage was horrible and undercooked each day. Eggs were tasteless. Had bananas and apples but no oranges. Do not give you a itemized bill of the charges.
review from KAYAK -
5.0
Good location, attentive staff Very poor internet connectivity speed. Breakfast was not varied, powdered, watery eggs. These two factors, which are very important to business traveler drags the overall experience way down. Hopefully my next 2.5 star stay in McAllen will not put me here
review from KAYAK -
7.0
Speed of check in. First time I turned on my TV it was fuzzy. It was fixed super fast. The hot tub jets did not work.
review from KAYAK -
6.0
Overall attractive No fridge in hotel. No soft drinks or snacks while I was there
review from KAYAK -
8.0
good service and attention
review from KAYAK
-
9.0
Room
review from KAYAK -
10.0
The staff were so gentle and honest. We forgot a book. When we return they have it ready for us. 0
review from KAYAK -
9.0
location public spaces
review from KAYAK -
10.0
Everyone is very friendly and helpful. We had an issue because they said I had a room with a king sz bed, but I needed one with two beds. At the end of the mix up and until I showed them my confirmation showing 'double occupancy' room they made it right. They were not aware of my 'double occupancy' reservation. I had to email a copy of my personal confirmation to the help desk attendant.
review from KAYAK -
10.0
Excellent Nothing
review from KAYAK -
8.0
Good location Bad pool
review from KAYAK -
10.0
The pool Breakfast hour it should extend
review from KAYAK -
9.0
Friendly staff, breakfast offerings pool was small and there were left towels everywhere.
review from KAYAK -
8.0
The location that the rooms only had king size bed and no doubles
review from KAYAK -
10.0
Staff was very friendly. Very inviting and courteous. Parking was spacious as well No premium channels, they served eggs and patty sausage each day. The patty sausage was horrible and undercooked each day. Eggs were tasteless. Had bananas and apples but no oranges. Do not give you a itemized bill of the charges.
review from KAYAK -
8.0
good service and attention
review from KAYAK
-
5.0
Good location, attentive staff Very poor internet connectivity speed. Breakfast was not varied, powdered, watery eggs. These two factors, which are very important to business traveler drags the overall experience way down. Hopefully my next 2.5 star stay in McAllen will not put me here
review from KAYAK -
6.0
Overall attractive No fridge in hotel. No soft drinks or snacks while I was there
review from KAYAK
