Overview

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Swissotel Makkah

Al Bait Complex, Mecca 21955, Saudi Arabia
+966 125 718 000

£102+

Overall guest ratings

7.9/10 Good
Based on 16,672 reviews

Review highlights

  • 8.5
  • 6.7
  • 4.7
  • 3.8

Nearby

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    About

    Being part of the luxurious Abraj El Bait Complex, Swissotel Makkah is a design hotel located in close proximity to the Holy Haram overlooking the Kaaba, the Grand Mosque. It boasts Chargeable Wi-Fi and 2 restaurants. All modern accommodation at Swissôtel are decorated with printed carpeted floors. Each suite offers a spacious seating area with a flat-screen TV and a minibar. A marble bathroom is also included. Signature Restaurant offers fine dining with a selection of mouth-watering seasonal menus.

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    accorhotels.com

    Amenities

    • Complimentary breakfast
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Laundry service
    • Bar/Lounge
    • Express check out
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 16,672 reviews
    • 8.5 "Breakfast is good."
      9.3 "93% were happy with the price of the breakfast."
    • 6.7 "Location is acceptable."
      6.4 "Reasonably accessible by car, said 64%."
    • 6.3 "Service is ok."
      6.1 "Only 61% thought the service was professional."
    • 4.7 "Rooms are not good."
      0.9 "91% complained about the bathroom."
      2.3 "77% said rooms were small."
      0.0 "100% criticized the small bathroom."
      1.3 "87% thought they were poorly maintained."
      1.5 "85% said the bathroom was dirty."
      0.9 "91% had problems with the shower."
      3.8 "62% found problems with the furniture."
      0.2 "98% thought the tv was sub-standard."
      1.9 "Air conditioning was criticized by 81%."
      1.3 "87% were disappointed with the minibar."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      1.8 "82% complained about the elevator."
      2.4 "For 76%, the lobby entrance was sub-standard."
      2.0 "Business facilities were unsatisfactory, according to 80%."
    • 3.1 "Terrible value."
      2.3 "77% thought it was overpriced."
      2.4 "The price was too high for 76%."
    • 1.9 "Disappointing internet connection."
      2.3 "77% thought it was overpriced."
      1.4 "86% said the wifi quality was bad."
    • 0.0 "Beach is unacceptable."
      0.0 "Beach sports facilities are not good, thought 100%."
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    Overall rating

    7.9 Good
    Based on 6,502 reviews
    • 8.3 "Breakfast is good."
    • 6.5 "Service is ok."
      6.6 "Only 66% thought the service was professional."
      6.1 "Only 61% found the restaurant service to be good."
    • 5.9 "Location is acceptable."
    • 4.9 "Rooms are not good."
      0.8 "92% complained about the bathroom."
      3.0 "70% said rooms were small."
      0.0 "100% criticized the small bathroom."
      1.2 "88% thought they were poorly maintained."
      1.5 "85% said the bathroom was dirty."
      0.8 "92% had problems with the shower."
      3.8 "62% found problems with the furniture."
    • 3.0 "Terrible value."
      2.3 "77% thought it was overpriced."
      2.2 "The price was too high for 78%."
    • 1.9 "Disappointing internet connection."
      2.3 "77% thought it was overpriced."
      1.4 "86% said the wifi quality was bad."

    Overall rating

    8.0 Good
    Based on 9,169 reviews
    • 8.1 "Breakfast is good."
    • 6.3 "Location is acceptable."
    • 6.2 "Service is ok."
      5.8 "Only 58% thought the service was professional."
      5.1 "Only 51% were satisfied with the booking process."
    • 4.8 "Rooms are not good."
      1.2 "88% complained about the bathroom."
      2.5 "75% said rooms were small."
      0.0 "100% criticized the small bathroom."
      3.4 "66% found problems with the furniture."
      0.8 "92% had problems with the shower."
      1.5 "85% said the bathroom was dirty."
      0.2 "98% thought the tv was sub-standard."
      1.6 "84% were disappointed with the minibar."
    • 3.6 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      1.6 "84% complained about the elevator."
      2.5 "For 75%, the lobby entrance was sub-standard."
    • 2.8 "Terrible value."
      2.2 "78% thought it was overpriced."
    • 2.1 "Disappointing internet connection."
      2.2 "78% thought it was overpriced."
      1.6 "84% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    Based on 1,000 reviews
    • 8.1 "Breakfast is good."
    • 7.3 "Good location."
      9.3 "93% liked the proximity to sightseeing."
    • 6.1 "Service is ok."
      6.2 "Only 62% thought the service was professional."
    • 5.1 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
      6.6 "Beds were acceptable for 66%."
    • 3.8 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      1.9 "81% complained about the elevator."
    • 3.4 "Value below average."
      2.3 "77% thought it was overpriced."
    • 2.0 "Disappointing internet connection."
      2.3 "77% thought it was overpriced."
      1.5 "85% said the wifi quality was bad."
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