Overview

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Swissôtel Makkah

Al Bait Complex, Mecca 21955, Saudi Arabia
+966 125 718 000

£99+

Sun 4/12 Check in
Mon 5/12 Check out

Overall guest ratings

7.9/10 Good
Based on 16,487 reviews

Review highlights

  • 8.5
  • 6.8
  • 4.7
  • 2.8

Good to know

  • Great view

Nearby

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    About

    Being part of the luxurious Abraj El Bait Complex, Swissotel Makkah is a design hotel located in close proximity to the Holy Haram overlooking the Kaaba, the Grand Mosque. It boasts Chargeable Wi-Fi and 2 restaurants. All modern accommodation at Swissôtel are decorated with printed carpeted floors. Each suite offers a spacious seating area with a flat-screen TV and a minibar. A marble bathroom is also included. Signature Restaurant offers fine dining with a selection of mouth-watering seasonal menus.

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    Amenities

    • Complimentary breakfast
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Laundry service
    • Bar/Lounge
    • Express check out
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 16,487 reviews
    • 8.5 "Breakfast is good."
    • 6.8 "Vibe was decent."
    • 6.5 "Service is ok."
    • 6.4 "Location is acceptable."
    • 4.7 "Rooms are not good."
    • 2.8 "Terrible value."
    • 2.0 "Disappointing internet connection."
    View all review categories

    Overall rating

    7.8 Good
    Based on 6,429 reviews
    • 8.5 "Breakfast is good."
    • 6.5 "Service is ok."
      6.5 "Only 65% thought the service was professional."
      5.4 "54% thought the management was tolerable."
    • 5.6 "Location is acceptable."
    • 4.9 "Rooms are not good."
      0.9 "91% complained about the bathroom."
      2.7 "73% said rooms were small."
      0.0 "100% criticized the small bathroom."
      0.8 "92% thought they were poorly maintained."
      2.5 "75% said the bathroom was dirty."
      4.0 "60% found problems with the furniture."
      3.8 "For 62%, the rooms looked old."
    • 2.6 "Terrible value."
      1.8 "82% thought it was overpriced."
      2.7 "The price was too high for 73%."
    • 1.6 "Disappointing internet connection."
      1.8 "82% thought it was overpriced."
      1.5 "85% said the wifi quality was bad."

    Overall rating

    8.0 Good
    Based on 9,067 reviews
    • 8.1 "Breakfast is good."
    • 7.1 "Tasty food."
    • 6.3 "Service is ok."
      6.2 "Only 62% thought the service was professional."
      5.3 "Only 53% were satisfied with the booking process."
    • 6.0 "Location is acceptable."
    • 4.5 "Rooms are not good."
      2.0 "80% said rooms were small."
      1.0 "90% complained about the bathroom."
      0.1 "99% criticized the small bathroom."
      0.9 "91% thought they were poorly maintained."
      1.2 "88% had problems with the shower."
      3.9 "For 61%, the rooms looked old."
      3.7 "63% found problems with the furniture."
      2.5 "75% said the bathroom was dirty."
      2.9 "71% were disappointed with the minibar."
    • 2.6 "Terrible value."
      1.8 "82% thought it was overpriced."
    • 1.7 "Disappointing internet connection."
      1.8 "82% thought it was overpriced."
      1.5 "85% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.8 Good
    Based on 989 reviews
    • 7.8 "Good breakfast."
    • 7.0 "Good vibe."
    • 7.0 "Good location."
    • 6.4 "Service is ok."
      6.4 "Only 64% thought the service was professional."
    • 4.9 "Rooms are not good."
      1.0 "90% complained about the bathroom."
      2.3 "77% said rooms were small."
    • 2.8 "Terrible value."
      2.0 "80% thought it was overpriced."
    • 2.0 "Disappointing internet connection."
      2.0 "80% thought it was overpriced."
      1.8 "82% said the wifi quality was bad."
    View all review categories
    Good to know
    "Great view"
    data provided by TrustYou

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