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Pros: "Airlines' diligence in arranging an alternative flight in place of the missed connection because the initial departure from JFK was delayed due to technical reasons"
Cons: "Much ballyhooed A350-1000 has noisy engines rudely interrupting my enjoyment of the entertainment system - may be my seats were too close to the engines. The seats are not all that comfortable though perhaps wider than usual configuration in economy."

Pros: "The airlines' film library offers plenty of movies to watch."
Cons: "I had an aisle seat. The crew pushed the service carts in the gangway and hit me a couple of times, and I was very much annoyed because I was waken up while asleep."

Pros: "comfortable seats, pretty good food, extremely gracious cabin crew."
Cons: "Lactose-free breakfast option was fish... I get that some people like fish for breakfast, but to me it was a little nauseating. Just ate around it and was fine though. Overhead air vents could be improved. felt a little plane-sick toward the end of the flight."

Pros: "Everything....The service,the food,the in-flight entertainment(so many films to chose from) the flight attendants were brilliant,the flight was smooth it went by so fast as though time didn't exist.I recommend Qatar Airways to everybody."
Cons: "Can't find any fault...Sorry!"

Pros: "Super check in, great entertainment options"
Cons: "Cabin crew were not very helpful. Food was average at best."

Pros: "Polite crew, food was pretty good."
Cons: "Did not have the duty free item I pre-ordered. I asked the crew 4 times about it, four times because they said that they would check but they never got back to me to tell me that it was out of stock; until I pressed the issue."

Pros: "Excellent entertainment very friendly crew"
Cons: "Food...again"

Pros: "business cabin nearly empty. comfortable seats"
Cons: "Expensive WiFi"

Pros: "Excellent service from check in to disembarkation. I was surprised at the amount of leg room, as being a 6+ footer it has always previously been an issue, but not with Qatar."
Cons: "Only downside was the lack of the free traveller pack, eye shade and ear plugs, sleep was denied as I could not block out the sound of the very talkative travellers behind me."

Pros: "All good thank you + food and crew and entertainment"
Cons: "All good thanks"

Pros: "The overall experience"

Pros: "comfortable"
Cons: "nothing"

Pros: "Films Service"
Cons: "Not enough films"

Cons: "Seat number was the same but different position from one reserved online"

Pros: "Very unfriendly and non cooperative ground staff. They treat different colored people differently"
Cons: "Staff looks down at Brown skin"

Pros: "Excellent flight , seats, food"

Cons: "Not one of their newest planes."

Pros: "best airline food ever"
Cons: "for an international carrier, leg room is horribly cramped. singapore airlines and qantas offer better leg room in their economy class seats."

Cons: "Entertainment - screens are not user friendly and bad visibility in day light"

Pros: "The usual customer care, from checking in to leaving the plane, second to none. Food choice and quality excellent."
Cons: "The new diagonal seats are good, except when trying to put my feet up. The raised foot area is very cramped, and for me sleeping wasn't possible. I left my feet on the floor."

Pros: "Good legroom with respect to others airlines.. the plane is clean.. multiple bathroom so no long waits Dinner was tasty.. however the breakfast was not."
Cons: "Cheap headphones will not isolate sound from airplane engine for such an expensive entertainment"

Pros: "Plane"
Cons: "The crew have very strong accent which makes difficult to understand them, but they are very nice and helpful"

Cons: "Boarding in India is never smooth, no difference here"

Pros: "Intertainment was very good"
Cons: "The hostess were not in profisional, they were very rush while giving the food the toilet was not clean"

Cons: "Other passengers pushing, coughing & sneezing without proper sanitary measures; dirty toilets. This reflects on the education level of passengers, not the crew, but it still makes flying into Jeddah on packed flights particularly miserable."

Pros: "Excellent service everyone was generous"

Pros: "The crew were so nice. But flights are very long, and coach is incredibly crowded & uncomfortable. Beverage service is frequent and generous with a good variety of fruit juices, soft drinks, red or white wine, etc."
Cons: "Using the video screen is a mystery tour - badly programmed. The Doha airport is an architect's Ego Trip and badly laid out, extremely long walks to get anywhere, ferocious prices for anything (carry snacks for your layover!). The smoking lounge doesn't even have a proper exhaust system so smoke permeates the terminal in the vicinity. Plus 4 bar stools hogged by rude, arrogant young Arab men who have NO respect or consideration for elders, disabled, etc. Incident with boarding passenger in Saigon was VERY badly handled & delayed departure over an hour, risking connections for a number of passengers. They cannot handle things well, yet crew is basically nice, kind. Food is AWFUL; saving grace is fresh fruit, roll & butter, yoghurt - the nice little side dishes."

Pros: "High quality gluten free meals (best I've had on Qatar Airways)."
Cons: "Seating needs to be more spacious."

Pros: "Flight attendants are helpful from Doha to New York."
Cons: "Take the bus from the plane to the terminal in Doha. It was a hassle .from Doha to Dhaka was 3hours delayed without a notice."

Pros: "I slept most of the flight and awoke to the smiling faces of the flight attendants."
Cons: "Long time to check in. Not the airlines fault. Passengers had so much luggage, I didn't think the plane would leave the ground. There should be a line for people who travel light."

Pros: "Flight was good. Cabin crew very good. Food good."
Cons: "Qatar Airways check in at Heathrow was a dis-organised shambles. Arrival at Qatar Airport passport control was even worse at 12.45 am. Long queues,very slow to move, police checking passports unbelievably slowly. Retina scanners should speed up the process. Why then take 5 minutes to check each passport? Poor advert for Qatar, after nearly an hour of queuing I would think most passengers wished they had gone somewhere else."

Pros: "The timing was spot on and I had no major issues. The staff was great. They showed that they truly value customer service and were patient"
Cons: "The song selections were somewhat old and should be looked at."

Pros: "Flight was on time"
Cons: "No food selection, USB ports didn't work, passenger who didn't want to sit in her assigned center seat created a fuss and I ended up voluntarily moving to another seat. Center seats are really tight, elbows are in the way of all passengers and if you are average height you have to turn your legs at angle to sit which infringes on other passengers' spaces. very uncomfortable. Aisle next to me is so small."

Cons: "Arrival in Johannesburg was a nightmare due to queues at immigration - I nearly missed my connecting flight."

Pros: "When I missed my connection in Dohar, I was put up in an excellent hotel with all expenses paid and great food."
Cons: "When I arrived late in Doha because my flight from Heathrow was delayed, it was difficult to find help when I was trying to rush to make it in time for my connecting flight to Haneda."

Pros: "Food and drink options. Courteous."
Cons: "Smells from others"

Cons: "1-one hour delay in departure. Although pilot tries his best to reduce the delay time but still lost our connection flight. it is known that the whole operation is complex but still believe that effective cooperation by flight crew, ground personnel and others could result in a better outcome. the hotel chosen by the office at airport was not satisfactory. Qatar Airways customers deserve better treatment."

Pros: "everything was great. huge seats, large legroom."

Pros: "I loved the hospitality and the smooth comfortable flight. The plane was full but there was enough space for everyone to relax comfortably during the flight."
Cons: "Nothing"

Pros: "The entertainment and food was great. The service as well. They are very attentive to any request."
Cons: "When it was time to leave Doha, Qatar there was a massive delay which caused us to be late for any upcoming transfer in BKK. That told me that my would be delivered the next day. I am currently trying to figure out whether they have my bags or not."

Pros: "Short flight to LCA from DOH. Efficient staff"
Cons: "Old A320 plane, no seat back entertainment, seating looking old Plastic food , very poor. Same thing happened to me last year, still no improvement on this flight sector. Definitely not 5 Star service that Qatar constantly advertises."

Cons: "Entertainment system did not work sometimes and the touchscreen was difficult to use."

Pros: "The services was amazing all this crew work so hard to do their job, best services by far.. We travel lots of time due to our work and Qatar airlines by far has the best team..! We thank you so,much for your services and getting us home safe.. Marilou POHJANIEMI"
Cons: "The same as the first fligth"

Pros: "The suite of movies available, even for the economy class, was mind-boggling to say the least. It would clearly suffice to occupy you for any length of flight."

Pros: "great entertainment, good food,attentive staff, and latest generation airplanes."
Cons: "nothing"

Pros: "Excellent service. Nothing"

Pros: "Qatar Airways are one the best around and when your on one the A380's it's even better."

Pros: "The aircraft were all brand new & immaculate, the service was impeccable and every flight on time Plus they have the best safety video"
Cons: "The food was perhaps a little bland for my tastes"

Pros: "Flight was on time. Again food catered to Middle Easter people."
Cons: "They need to serve also food catered to western people."

Pros: "the seats were more roomier than the flight to istanbul."
Cons: "One of the other passengers was being difficult and irritating on the flight."

Pros: "Entertainment options good"

Pros: "Largely pain free experience"

Pros: "Crew was very helpful & friendly. Cabin was well pressurized."

Pros: "Flight cancelled on whim of pilot due to a single faulty toilet."
Cons: "Everything."

Pros: "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
Cons: "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"

Pros: "I loved the amount of attention and consoling that was given to an ailing elderly woman on my flight to Turkey! On my flight to Ghana the attendants were so gentle and provided a lot of ammenities. Oh and the hotel was an amazing experience and respite especially after the run-around at the airport. Thank you"
Cons: "I did not enjoy the run-around I was given in trying to find the hotel desk. “50 meters then turn left” was the anthem. All someone had to say was go outside the airport and you’ll find the hotel desk! Hehe thank you Turkish Airlines however! Thank you."

Cons: "I could not use my ticket I was trying to extension date but customer services terrible"

Pros: "The crew were accommodating, we departed on time, the inflight food was good and the entertaiment was varied."
Cons: "The leg room was a bit limited on long flight."

Pros: "Turkish is always consistently excellent"
Cons: "I liked everything. They are very accomodating towards passengers with special needs."

Pros: "It went all ok except the space between rows"
Cons: "Slow service by crew and space between seats"

Cons: "Nothing"

Pros: "Efficient and pleasant. Affordable and most importantly very clean!"
Cons: "Old style lie flat (but not horizontal) seats"

Cons: "WHEN i MISSED MY FLIGHT FROM ISTANBUL TO JEDDAH I DID RECEIVE ANY HELP NOR ANY CARE"

Cons: "Not enough movie varities."

Pros: "love georgia!!"

Pros: "Arriving safely"
Cons: "Seats horrible, food not eatable, poor service"

Pros: "It was okay"
Cons: "Crew and the plane. I believe Turkish Air is using its worst planes to fly to Karachi."

Pros: "Everything"

Pros: "Good"
Cons: "Lounge at Ankara not comfortable and food need to change"

Cons: "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"

Pros: "The flight was good. The food tasted great. They had some good movies I haven't seen yet. The flight attendants were constantly up and down the isles either giving you something or taking away trash. The leg room was sufficient."
Cons: "The customer service on the phone and in person was completely unprofessional, rude and a bit uneducated. They yelled at me when I asked them "is there anything yall can do to fix this?". And then in person I watched them get out of their seats and yell at this older woman."

Pros: "Many movies to watch. There are news channels like CNN to keep you updated with what las happening in the world."
Cons: "We had a connection at Istanbul. No laptop or notebook was allowed. A small portable charger to my iPhone was confisticated even thought it is smaller than my iPhone. Turkish TSA seemed a little confused with what to confisticate. They almost took away my portable shaver too. There were 4 little kids running around aisle during the flight forcing me to watch movies instead of sleep crossing the Atlantic Ocean."

Pros: "No real issues, we were served a decent meal, plane was new and the crew were friendly."
Cons: "Flight was severely delayed, not due to any fault of the airline but we were left sitting on board for 90 minutes with very little information m."

Pros: "I liked your services but I have 2 things The airplane Wi-Fi like nothing I didn't use it because just for Turkish news what the different !!! N 2 : this plane is not comfortable because the space between the chairs is too tiny of the other airline company But in general it's okay but we are not happy too much Thank you"

Cons: "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"

Pros: "I ve travelled many times on Qatar ,Emirates,and jordanian air lines but the Turkish was the poorest and the worst .A limited choices and little food ,and these people on the airplane donot do their jobs properly .I hope it will be better next time if there is a next time ."

Pros: "The food was really good but very little"
Cons: "Unfortunately I asked three ( 3 ) time for plankitte during the flight but with No response from (2 )differant"

Pros: "The entertainment choice and availability of USB port for charging was excellent."
Cons: "This leg of both of our flights (going and return) was quite cramped. Due to an unfortunate delay on our return flight, our overall day was extended from ~8 hours to 16 hours, and had us flying through the night--very unexpected and tiring. Additionally, although we requested kosher meals well in advance, the delay/cancellation of our flights and rebooking effectively cancelled our kosher meals and there was nothing for us to eat. This was very frustrating."

Pros: "Other than the late departure, everything else was excellent."
Cons: "Just the fact that we were some 40 minutes late, and this created panic among those passengers who had tight connections to Tehran, Tel-Aviv and Tbilisi. The rest was excellent!"

Pros: "landing in jeddah was very bad in caressive manner... but all other things were good"

Pros: "surpassed our expectation"

Pros: "great company."

Pros: "flight was exactly as scheduled, flight attendance were extremly helpful and polite, food was good."
Cons: "nothing"

Pros: "Clean, orginzed, professional pilots"
Cons: "Too hot, few meal options"

Cons: "The representatives did not encourage an organized line to handle their passengers. They let people storm their office and usually helped those speaking Croatian first."

Pros: "Food was fantastic. There were no delays. Very enjoyable."

Pros: "The crew were very polite, professional, and accomodating. The food was tasty even for airplane food. I was pleasantly surprised! There were tons of entertainement options to help pass the time."

Pros: "the entertainment was good - nice staff - the interval of refreshments was good. the red wine was Ok too!"
Cons: "the bathrooms could be cleaned every few hours with so many visiting it for 13 hours.... it really becomes a bacteria hot spot ...!"

Cons: "I felt like there was no room at all. Everyone was crammed in and there was no space to move."

Pros: "I liked the little packs we were given with chapstick and the crew was (with a few exceptions) friendly."
Cons: "the food was slow... i was starved"

Pros: "All 4 flights were late."

Pros: "The crew was very helpful with me as I come in a wheelchair."
Cons: "The quantity of few was too small. I would like more food"

Pros: "Nothing"
Cons: "They did spell my name wrong and get checked up on the LAX airport then seat wasn't comfortable no room for foot food was bad seat was bad customer service is the worst you can ever deal with . flight attendant don't speak English have a bad attitude they get zero customer service skills I will never use this airlines again or even travel to Turkey"

Pros: "Excellent"

Pros: "Hosts were in great spirits and attentive. TV/movie options were exceptionally varied"
Cons: "Long entry, standard seats, charging station would have been nice"

Pros: "Turkish Airlines is consistently the most comfortable and luxurious airline experience for flying economy. The food is great, the in-flight entertainment system is amazing, the staff are super helpful."

Pros: "The food is the best you will ever have on an airline."
Cons: "The seat configuration isn't great, and the seats are not incredibly comfortable as far as business class goes."

Pros: "The food was amazing compared to other airlines I have taken."

Pros: "Food, entertainment, comfort, etc. was very good indeed. The customer service can be better and more friendly but in general was very good also."
Cons: "I am missing my brand new perfume from my checked in bag which is very strange (never happened to me before). I figured it might have been too much liquid and was taken out due to regulations but there was no note or anything like that."

Pros: "Nothing"
Cons: "Flight v delayed"

Cons: "Not to sit in the midddle seat."

Cons: "Transit to jeddah is a nightmare"

Cons: "Transit to jeddah in Cairo is a nightmare. Even if business flight"

Pros: "Nice tilt to seats, good food and service"
Cons: "Cabin WAY too hot, poorly controlled small children"

Pros: "Better seat, food, in-flight entertainment, lights not on as long so people can sleep"

Cons: "3 hours delay !"

Pros: "There is nothing I like when I travel with egypt air we lost our bag and finally they find it after 9 hours Really bad experience with egypt air"
Cons: "They need to really understand the difference betweeen the business and economy ppl pay extra to feel comfort and have a priority boarding but in EGYPTAIR business and economy is the same no difference"

Cons: "Being on time could’ve been better"

Cons: "Actually I didn’t fly as I didn’t receive the confirmation email or the ticket and I had to call vayama who informed me that they don’t have any records for my booking although my credit card was authorized for the amount !! I had to do another booking fire test with the airlines due to limited time before departure!"

Pros: "They were timely."
Cons: "Poor entertainment, small seats, not enough food or drinks."

Pros: "Short flight"
Cons: "Quick orocedure"

Pros: "Crew was nice and cordial, meal service was ok food itself was okay not bad but not superior, the aircraft was a pretty new 737-800 limited english choices of movies"
Cons: "The cabin temperature was quite warm hardly any air coming out of the air vents. I dont think they had all the air pacs on"

Pros: "It’s was great"

Pros: "everything was good especially the timing and entertaining it all good."
Cons: "keeping to the time most especially."

Pros: "Better than expected. Was as good as American , Delta, United. Not quite to the level of Aerlingus, Lufthansa, Emirates."
Cons: "Stewards did a good job but were not engaging with the passengers. Not as friendly as could be. We would definitely fly Air Egypt again"

Pros: "Good meals, and plenty of beverages."
Cons: "The aeroplanes and Cairo airport are a bit outdated, compared to other airlines"

Pros: "No problems getting here, we’ll organised and friendly staff"

Pros: "They were on time Greeting was nice Food OK (breakfast)"
Cons: "The time it took from the car to the airplane took more than 1 hour and 30 min. Totally unorganized check points with no crowed control or whatever. I think if they want more tourist in the future they have to work on that!"

Cons: "when issues electronic boarding pass it was mentioned I have to leave from terminal 3 .. when went there they said it is wrong & changed to seasonal terminal which is 30 mnts drive by the terminals bus.. very frustrating experience"

Pros: "Entertainment selection was decent, I was especially impressed by the very wide variety of music to listen to. The crew were very friendly, helpful and attentive. The plane was clean and presentable, especially the lavatories. The seats were comfortable and the blankets provided worked well too."
Cons: "Food was bland and the chicken dish was dry and difficult to chew. Movie selection on the entertainment system was mediocre, with limited variety of films in general and especially limited variety in languages other than English and Arabic. A problem which I encountered on board was a big gap between the ventilation panel at the base of the wall and the flooring, through which the dessert of my meal fell and which presented the risk of losing further items. I hope this is fixed promptly."

Cons: "Very good I'was very happy but the airplane was old special The one from Egypt to Djeddah."

Pros: "Lost my connection"
Cons: "Nwver on time"

Pros: "Almost perfect"
Cons: "They didn't give me a travel kit."

Cons: "Staff are rude in comparison to other airlines, hostess greeting us actually called my 2 year old naughty for touching the toilet door whilst boarding! Media is also limited and with constant interruptions, plus not available for take off or landing! Tray tables were dirty, I’ve honestly given up trying to eat the food on board these flights! Despite numerous tags and a note on my ticket the stroller is never able to be brought up to the aircraft door. I won’t be flying Egyptair again"

Cons: "Great services and very clean air plane"

Pros: "Good service and friendly environment"
Cons: "No comment"

Pros: "Fair was inexpensive."
Cons: "Too many security checks"

Pros: "Best landing ever, if I was sleeping I would not even have woken up during the landing. Well done to your skilled pilots."
Cons: "Entertainment selection was a little low, but the fact that you don't play any ads is great! Other airlines make you watch 30 mins + worth of ads."

Cons: "Flight attendant not asking what i'd want like everyone else. Because i look different?!"

Pros: "Price was affordable . Short layover. Easy and good flight connection."
Cons: "Poor snacks."

Pros: "Was very smoth"

Cons: "Close flight without care of me and they charge me extra fee to get a new booking"

Pros: "Crew was lovely"
Cons: "All was fine"

Pros: "The direct flight non stop Price"
Cons: "Not the greatest of comfortable seat - needs flat beds similar to Oman Air. Plane a little tired but very smooth landing In seat power didn't work"

Pros: "Excellent Helpful boarding & on flight crew. New aircraft"
Cons: "Very poor entertainment choices."

Cons: "Poooooor"

Pros: "In-seat entertainment; very little turbulence experienced"
Cons: "Delayed take-off by more than half an hour"

Pros: "This was a return flight from Cairo to Washington. I called the Cairo office multiple times to add a pet to my ticket. I couldn't check in online and when I called to ask they said that's because I'm making changes (pet) that's why I can't do it and I should do it at airport.. I'm Cairo airport the check point is as soon as you get thru the main door.. Waited in line for check in only to find that all 4 tickets (me and 3 kids) were cancelled and that we had to go outside again to the reservation office (had to go thru check point again) to reissue the tickets. They didn't even appologize for their mistake and they blamed the travel agency.. Very unprofessional and irresponsible people."

Pros: "Basic older plane. Got me to where I needed to be."
Cons: "Was late taking off. Poorly organized airport and gate."

Cons: "i need a refund. our flight back to NYC from dubai was rescheduled with significant delays such that it would affect our jobs. We decided to book a return flight via qatar and we need a refund for this booking"

Cons: "Although the flight attendants were nice, I felt they should have gone through the cabin more often offering water or other beverages since this was such a long flight,"

Cons: "Flight was not on time which caused me to lose my connecting flight and my luggage is lost. The customer service was not helpful at all and rude."

Pros: "Counter staff provided great support and checked us in, as opposed to letting us self-check-in, given that we were travelling with a newborn, as well dragging eight suitcases. Moreover, cabin crew was extremely helpful and compassionate throughout the duration of the flight. Overall, we had a smooth, stress-free flying experience. Much appreciated."

Cons: "Food boarding is a mess in comparison with other star alliance companies in Geneva Sound was not functioning during the movie"

Pros: "All was good"
Cons: "Nothing"

Pros: "Pleasant flight attendants, some with pretty good English, also nice ground staff. Good price, easy connection through Cairo."
Cons: "Food was terrible. Flight attendants didn't always have control of the passengers, especially regarding noise levels for a red-eye and during the boarding process. No personalized in-flight entertainment options on the old 737s I flew."

Pros: "Beautiful view of the Red Sea and for the most part friendly staff."
Cons: "Took a while to get checked in and the wifi only worked in the lobby and nowhere else."

Pros: "The staff was very proffesional, and the prices were very economic."
Cons: "At first I was skeptical about flying in country in a foreign country, but it was the best decision I made. There was really no dislike."

Pros: "Crew was friendly and responsive to all our needs. Food was decent."
Cons: "Boarding was very slow because of an additional check-in stage which was understaffed. It's not Egypt Air's fault, but the airport managers. The plane is simply an old one with substandard amenities: only a centralized TV with poor program quality. My nearby seat was broke. Seats don't have the flange that helps you in keeping the head straight while sleeping: this feature is now very common for long-term flights. True, the price was very cheap, but the interior of the aircraft needs a remodeling if Egypt Air wants to have quality standards comparable to the main western airlines"

Cons: "Hassled at gate since I had my boarding pass on iPhone from Etihad and no a paper boarding pass, was held up and was one of last persons to board airplane"

Pros: "Not applicable"
Cons: "Lack of ability to cancel"

Pros: "Used their larger A380 plane Good boarding and inflight service"

Pros: "The flight attendants were mostly attentive to my needs not like a larger carrier. They were also very attractive . The boarding process was not all that bad and they waited for a flight that was coming in late verses just leaving the people stranded that was good as well."
Cons: "I ended up with a center center seat squished in like sardines. There was little to no comfort. Next time I'll pay for a upgraded seat or just fly another airlines. I'll probably never fly this airlines economy again."

Pros: "Despite being nearly full it was comfortable. A fair choice on entertainment. Pleasent professional crew."
Cons: "There was a disagreement about my hand luggage. At check in it was agreed I coukd take it on board even though it was 8.9 kilos. Just before security they said no. After going back and forwards it was agreed. No fault of the airline there were several infant children close to my seat. At times it was annoying"

Pros: "Crew friendliness"

Cons: "Food"

Pros: "Crew were very helpful and friendly"

Pros: "Everything"
Cons: "Nothing"

Pros: "The air staff were so good!!! So friendly and so attentive!!"
Cons: "Nil"

Pros: "In flight entertainment"
Cons: "Air con"

Cons: "I have checked my baggage allowance for this trip when I first paid and it was 2 checked in bags. However, I had to pay additional 185 Euros for adding my second checked in bag."

Cons: "5 hours flight took 8 hours"

Cons: "they asked me to check-in my carry on (which i am always able to take with me, and which i was able to take with me on the first leg of even this journey). it came as a surprise and i was in a flux, Thank God I had my passport in my pocket or it would have turned into a nightmare (I keep my stuff e.g. jacket, wallet, etc in my carry on)"

Pros: "Not a lot"
Cons: "Being charged for extra weight when it use to be that weight .. I had no hand luggage and I noticed some people having three bags .. where's the justification in that"

Cons: "Etihad has gone downhill over the past few years and please consider this carrier as your last option for travel. They are simply not worth the money you save, considering the pain they make you sit through. Extremely poor service from the staff and they offer little to no option to you if the flight gets cancelled. They were not willing to accommodate my request to reroute to a new destination (which actually is cheaper than my original destination) as i was about to miss my consular appointment due to the flight cancellation and this was the only way I could make it. They outright said it's not possible, didn't even check if the flight to the new destination has availability or not. The staff especially at Heathrow is a joke, don't even bother reasoning with them."

Pros: "Same as above great crew"
Cons: "Boarding process chaotic long wait in bus"

Cons: "Nothing. Everything was perfect."

Pros: "Kind of similar to Indian food if possible. Thanks"

Pros: "All"
Cons: "Food"

Cons: "The seat was not comfortable at all to narrow and short distance you can not eat or set or sleep"

Pros: "That they changed my seat to emergency row seat free of charge"
Cons: "Staff are rude ..they wake u up roughly to offer u food.. that was crazy .. too many announcements .. they stop the entertainment system 45 min prior to landing"

Pros: "Unfortunately our flight from London to Abu Dhabi was delayed and we missed our connection through to Melbourne. However because of the way they hsndled this the delay turned out to be a blessing! Etihad put us up for the 12hour daytime delay in the magnificent Marriot Hotel in Abu Dhabi. The communication and transfer were handled very well. It was a painless process and we got to enjoy a lovely rest before being transferred back to the airport and flying home. Pretty much a faultless experience and one that would see me fly Etihad again without hesitation."
Cons: "Whilst the food at the hotel was amazing, the same cannot be said for the plane! The food was very ordinary. The chicken pie was barely edible. In terms of seating, the seats are pretty standard long-haul fare. There is limited room but the issue is cushioning. They feel pretty hard and it was difficult to be comfortable."

Pros: "The entertainment"
Cons: "Staff was rude and food was horrible"

Pros: "Service"
Cons: "Please add more vegetarian food options"

Cons: "one and half hour late, barely made to the next flight!"

Pros: "Mostly punctual. Efficient staff service. Appropriate amount of food and drink served."
Cons: "On my journey to Abu Dhabi the flight departure was delayed by an hour. Otherwise it was efficient - and on my return journey. The seating is uncomfortable - lack of leg room. Tv monitors are a little dull so hard to see. Food isn't that nice."

Pros: "Overall great experience."
Cons: "Food was not so good."

Cons: "The flight was delayed and the next connecting flight was missed"

Cons: "Food is always the same. Fish chicken and beef with different sauces. Wine list not that impressive for a five star airline"

Pros: "Flight was comfortable and the A380 is super quiet. Cabin crew were helpful and friendly."
Cons: "Check in was a disaster with tickets issued in the wrong names. Also It wasn't until the night before flying we realised they'd booked our 3 month old daughter on a separate flight!"

Pros: "Great staff, very responsive. I was upgraded - i feel that Etihad Gold members are really respected making it well worthwhile showing loyalty to the airline"

Pros: "The crew was helpful and respectful I liked the entertainment and everything the sleeping kit and blankets they provided"
Cons: "I would've liked less condimented food options The plane was delayed for an hour and they didn't acknowledge it or apologize"

Pros: "The airplane, the staff, the whole service."
Cons: "Nothing."

Pros: "Ok"

Pros: "The crew were friendly and helpful. The airplane was spacious."
Cons: "My luggage is lost. I have to wait for 3 days for it to get to my final destination. That is very upsetting."

Pros: "Very short flight, but crew was wonderful."

Pros: "Service"
Cons: "Food"

Pros: "Nothing it was just average."
Cons: "My flight was from SFO to Abu dabi to ktm, then they changed it to sfo-chicago- Abu dabi- ktm. Made my flight longer and had to fly at 5am. instead of 9.30am. I have 2 little kids and it was hard. My first leg was on American Airlines where all my luggage was checked in plus had two carry on luggage, which were all good till Chicago. In Chicago Etihad counter, they refused to clear my carry on saying it was too large and wanted me to pay $300 each. I had to empty one carry on into my backpack and was forced to pay $300 for the other. They should have refused in SFO instead of after my first leg of travel. It's a set up. I will not fly Etihad again period."

Pros: "Planes were good. Crew was ok. Except Checkin management not bad. There are other better airlines for same price."
Cons: "Checkin problems. They look for means to charge extra for handbag. Their handbag dimensions are smallest than any other airline. A standard carry on strolley will never fit their dimensions as they have it 7cm less in length and they harass passengers to pay for it. Very bad attitude."

Pros: "The very large windows and bathroom linoleum pattern were a nice change from what I'm used to with other Airbus and Boeing planes."
Cons: "The sink in the bathroom had a slow drainage issue and upon informing the crew, one attendant immediately went to check it out."

Pros: "The food was was alright."
Cons: "Major first flight to Abu Dhabi has been canceled. That took place around 5 hours. Then the whole journey has been rebooked and I reached the final destination after 10 hours of the previous schedule with lost baggage."

Pros: "Charged me for a bag from uk £108.20. Which I checked and call the customer service I leave if I get two luggage bags with me and they said I can but they charged me at airport"

Pros: "Crew was very helpful and entertainment options were good."
Cons: "Food can be better and limited access to WiFi (free) would be great. It was too expensive per flight."

Pros: "I had a great experience all around. Looking forward to flying Ethiad again soon"

Pros: "Good aircraft and excellent entertainment system. Food was quite good."
Cons: "Not sure if the duration of the flight got to the attendants, but they were just not interested. They were unresponsive and rude."

Cons: "having to wait for the entertainment system to be switched until we get airborne. Most airline you can start watching a movie straight away."

Cons: "Not enough meals for the 16+ hours flight . Flight is small and not much room to stretch. The cabin crew service was okay. The in flight entertainment is pathetic and kept on restarting for everyone ."

Cons: "I bought 5 tickets but was charged for 7. I submitted my credit card statement proving this. I called and emailed numerous times. I was told firstly that there was no overcharge and then that I had been refunded. 2 months after I bought the ticket and I am still waiting. My bank has not received the refund. I emailed customer service again two days ago but no reply. If anyone is reading this can you please please please help me. I even asked for the ceo's email and number but am still waiting. Please help!"

Pros: "Excellent lounge free massage free shower."
Cons: "hard to find any."

Cons: "Boarding should be better."

Pros: "Boarding was as enjoyable as possible."
Cons: "Other than delivering food and drink together, crew was generally not visible throughout flight. Trays of finished food and drink were left on passengers' trays an extremely long time. Trash was not picked up except twice during the flight (following the two meals)."

Pros: "Timing"
Cons: "Everything"

Cons: "RJ will fail any legitimate expectation. Business is supposed to board and receive luggage according to priority. RJ is sure to disappoint u. It is a low cost carrier that pretends to be otherwise"

Pros: "Yes"
Cons: "Very well"

Cons: "My bag arriving when I did"

Pros: "Flight timing"
Cons: "Old aircraft, very noisy, old uncomfortable seats, food and entertainment"

Pros: "An easy quick trip. My flight was mostly empty at 1130pm."

Pros: "too short to judge, but arrived before schedule."
Cons: "Too short to judge"

Cons: "Seating too tight and close three people sit there arm on each other because no room similarly distance between row is also close food tray falls over"

Pros: "Nothing"
Cons: "Bag did t arrive no one to talk to horrible service no home delivery I have to keep going back to airport and talk to stupid young guys who talk too much and do nothing"

Pros: "Seats were comfortable, crew was attentive and smooth takeoff and landing"
Cons: "Food was low quality"

Cons: "I left some baggage on the plane and it has been impossible to reach Royal Jordanian in regards to getting it back. Every phone number leads to a different phone number."

Pros: "Wide seats Excellent service"
Cons: "Food"

Pros: "I was quite happy with the space the seats offered in coach! I stand 6'2" and I was quite comfortable. Even when the person confront of me tilted there seat back I still had room to stretch my legs for our 10h journey home. I was also very happy the ticket I had purchased came with a complimentary stay at the airports hotel and a free meal. This was fantastic considering my layover in Amman was 11hs. It was very clean & the staff were very helpful and polite."
Cons: "Not having the option of which meal I would like. They just popped down infront of you what ever they grabbed ."

Pros: "Pretty much on time and organized"
Cons: "Leg room is tight. okay for a short flight but would be uncomfortable on a longer flight."

Cons: "Our 1 luggage was lost. And they did not compensate for that. And after 3 days they called us saying we found it."

Pros: "Very nice staff expert captains"

Pros: "Non stop flight"
Cons: "Poor service. Rude and unprofessional staff. Not enough food or beverage service."

Pros: "Non stop service."
Cons: "Poor service. Rude and unprofessional staff. Not enough food or beverage service."

Cons: "Food is really bad .."

Pros: "Seats were bigger than normal flights"
Cons: "There was no entertainment at all. Food could've been better."

Pros: "There was more leg room than I'm used to and I got to watch Lego Batman"
Cons: "Seats were declined during take off and landing. Kids were running around everywhere, one even jumping into my leg, and one, get this, was running around as we were landing. At no point did anyone say "hey, be a parent and keep your kids in check." The staff seemed kind of lazy and annoyed Just generally a mess of inconsiderate people and the crew not doing their job."

Pros: "Staff and service was exelent"

Pros: "not a single thing"
Cons: "flight attendants specially sara super rude, bully, obnoxious no entertainment system, was on but no programs were available, this is not a cheap flight, as a matter of fact the most expensive for that schedule and rout food was horrible plane was packed and no leg room will never fly RJ ever again"

Cons: "Extensive security. Warm plane. No charging outlets."

Pros: "ماشي حالها كرحلة قصيرة"
Cons: "لا يوجد تسوق حر على متن هذه الطائرة الطائرة غير نظيفة تأخرت الطائرة نصف ساعة عن موعد الإقلاع"

Pros: "Nothing"
Cons: "Overall, food, appearance, cleanness of the flight and the toilet, no entertainment, comfort, size of the cabin and the seats, communication from the cabin crew and delay without apologizing or telling us the passengers what was the issue, it was one of the poorest flight I have ever used."

Cons: "Seats are too close to each other"

Pros: "The timing."
Cons: "The aircraft, the price of the ticket as well"

Pros: "Afrithng nice"
Cons: "That alcohol saeling"

Pros: "The aircraft, the service"
Cons: "I ordered kosher meals and they arrived frozen to a degree I could not eat it. The movies did not have any subtitle options, except Arabic. They should at least have English subtitles"

Cons: "Flight delayed"

Pros: "really loved how happy and positive the flight attendants were"
Cons: "didnt like waiting for toilets"

Pros: "Our own tvs. Service was friendly. The tint windows are pretty cool. It did create a quieter atmosphere."
Cons: "We were in the clear tunnel waiting to board and could see the luggage being checked by dog, next thing, the dog lifted his leg and peed on my luggage. I knew it was mine because it's a very bright lime green. Not happy about that. Everyone in the tunnel saw it too. Food was so so. The snack was a joke, a bun with cheese and one tiny slice of a cucumber. Would've rather had chips or pretzels or cookies."

Pros: "Crew cabin welcome us warmly and very polite."
Cons: "Food wasn't too good. Couldn't watch movie till almost landing."

Pros: "Comfortable seats Flight was on time Schedule of meals- close to departind and landing"
Cons: "Poor VOD. During a 90 minutes movie, about every 5-10 minutes the movie stopped and I needed to reload the film"

Pros: "Seats were comfortable, staff was extremly friendly"
Cons: "Boarding the plane was very disorganized on return"

Cons: "Lack of curtousey of some crew members!"

Pros: "Comfortable seats. Lots of cabin attendants. Food better than expected."
Cons: "Could have been offered water more frequently."

Pros: "Good all-around service from boarding to landing!"
Cons: "No alcoholic beverages on the flight! RJ does not upgrade silver or gold frequent flyer card holders for free even if there are open business class seats. The only time a free upgrade is provided is if the economy class is over sold."

Cons: "No possibility to check in online"

Pros: "Great cabin crew. Decent food. Nice big seats."
Cons: "They didn't announce when the flight was delayed. We were just waiting at the gate."

Cons: "We were delayed on the departure for over 1 hour."

Cons: "We were late boarding and did not make it to Chicago on time. This made me miss my last flight home. I had to purchase a flight home out of pocket. During the trip from Jordan to Chicago, a two year old kid kept kicking my seat. I complained to the parent and the crew, the issue was not resolved. The food was not very good."

Pros: "The cabin service was okay and seem to like thier work."
Cons: "This is second time I fly Royal Jordanian; always 'delayed' - I have a friend who experienced the same thing during his flight from Amman to Dubai. This airline is okay for short-regional trips only."

Pros: "Very bad"

Cons: "They lost one of my baggages and still after 4 days they havent found it!"

Pros: "1. I am a religious Jew and felt comfortable and relatively safe, more than expected. 2. The staff was very curious 3. The plane was surprisingly advanced - Boeing 787 dream-liner, has great entertainment a touch screen tablet with many entertainment options, also the crowed was very calm, polite and relatively quiet during the flight both ways."
Cons: "1. Upon arriving in JFK I had an issue with my luggage and no-one answered the phone number provided by the company, turns out a 3rd party company handles the luggage for RJ (Swiisport) and RJ is closed a few days a week, so take that in consideration if having any issue, must note they were curious and solved my issue when they were available. 2. Disappointingly there were no (extra) snacks such as chocolates or nuts ) available for sale during the flight."

Pros: "The crew were friendly."
Cons: "Unclear directions to plane. Unclear announcements about boarding and who was allowed to board."