Overview

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Grand Hyatt Melbourne
Top Business Hotel

123 Collins Street, Melbourne, VIC 3000, Australia
+61 396 571 234

£126+

Sun 4/12 Check in
Mon 5/12 Check out

Overall guest ratings

9.0/10 Excellent
Based on 3,108 reviews

Review highlights

  • 9.6
  • 8.7
  • 8.4
  • 6.9

Good to know

  • Professional service
  • Friendly service
  • Great view

Nearby

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    About

    Grand Hyatt Melbourne is the city centre of luxury, located on prestigious Collins Street and perfectly positioned in the heart of Melbourne’s business, fashion, dining and theatre scene. Renowned for 5-star service and facilities, the hotel’s offering is unrivalled and includes 550 guest rooms, spectacular upper and lower lobbies, Collins Kitchen restaurant, ru-co bar, City Club – Australia’s largest hotel gym open 24 hours, and an innovative premium events venue – the residence.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • ATM on-site
    • Gift shop
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    Based on 3,108 reviews
    • 9.6 "Terrific location."
    • 8.7 "Great service."
    • 8.4 "Very nice wellness & sports facilities."
    • 8.4 "Breakfast is good."
    • 7.9 "Good amenities."
    • 6.9 "Average comfort."
    • 6.2 "Average value."
    • 5.6 "Internet is average."
    View all review categories

    Overall rating

    9.0 Excellent
    Based on 2,144 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "Easily accessible by car, said 96%."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      8.0 "80% found the restaurant service to be one of the best."
    • 8.7 "Very nice wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
    • 8.2 "Breakfast is good."
    • 7.5 "Nice rooms."
      8.3 "83% said the beds were comfortable."
      9.7 "97% thought the view was good."
      8.3 "83% thought rooms were spacious."
      8.0 "80% liked the big bathroom."
    • 6.3 "Average value."
      6.5 "65% thought it was adequately priced."
      5.4 "Breakfast prices were ok, according to 54%."
    • 5.8 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
      6.5 "65% thought it was adequately priced."
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    Overall rating

    8.9 Excellent
    Based on 372 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 8.5 "Breakfast is good."
    • 8.2 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 7.2 "Nice rooms."
      8.7 "87% said the beds were comfortable."
      8.0 "80% thought rooms were spacious."
      9.4 "94% thought the view was good."
      7.2 "72% said rooms were clean."
    • 5.9 "Average value."

    Overall rating

    8.6 Excellent
    Based on 124 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.3 "Nice rooms."
      8.3 "83% said the beds were comfortable."
      7.6 "76% thought rooms were spacious."
      7.2 "72% said rooms were clean."

    Overall rating

    8.8 Excellent
    Based on 466 reviews
    • 9.7 "Terrific location."
    • 8.5 "Very nice wellness & sports facilities."
      9.3 "top-notch fitness area, thought 93%."
    • 8.0 "Breakfast is good."
    • 7.5 "Good service."
      8.7 "87% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 6.8 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      6.2 "For only 62%, the bathroom was ok."
    • 5.9 "Average value."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Friendly service"
    "Great view"
    data provided by TrustYou

    Recent reviews

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