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Grand Hyatt Melbourne

Top Business Hotel

123 Collins Street, Melbourne, VIC 3000, Australia

+61 396 571 234

£127+

Overview
Reviews
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Grand Hyatt Melbourne - Melbourne - Building

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Grand Hyatt Melbourne - Melbourne - Bedroom

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Grand Hyatt Melbourne - Melbourne - Lobby

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Overall guest ratings

8.9/10 Excellent

Based on 3251 reviews

Review highlights

Location

9.7
Wellness Area

9.1
Value for money

5.9
WiFi

5.6

Good to know

Professional service
Friendly service
Great view

Nearby

About

Grand Hyatt Melbourne is the city centre of luxury, located on prestigious Collins Street and perfectly positioned in the heart of Melbourne’s business, fashion, dining and theatre scene. Renowned for 5-star service and facilities, the hotel’s offering is unrivalled and includes 550 guest rooms, spectacular upper and lower lobbies, Collins Kitchen restaurant, ru-co bar, City Club – Australia’s largest hotel gym open 24 hours, and an innovative premium events venue – the residence.

Hyatt

Amenities

Guest reviews

All reviews

Couples

Families

Solo

Business

Overall rating

8.9 Excellent

Based on 3,091 reviews

Location

9.7

Wellness Area

9.1

Service

8.8

Breakfast

8.5

Food

7.8

Amenities

7.5

Room

7.1

Value for money

5.9

WiFi

5.6

Overall rating

9.0 Excellent

Based on 1,978 reviews

Location

9.6

Wellness Area

9.1

Service

8.6

Breakfast

8.4

Room

7.5

WiFi

6.1

Value for money

5.8

Overall rating

8.9 Excellent

Based on 494 reviews

Location

9.7

Breakfast

8.7

Service

8.3

Room

6.7

Value for money

5.7

Overall rating

8.8 Excellent

Based on 463 reviews

Location

9.7

Wellness Area

9.1

Breakfast

8.3

Service

8.2

Amenities

7.5

Bar and Beverages

6.9

Room

6.5

Value for money

5.8

Overall rating

8.5 Excellent

Based on 154 reviews

Location

9.7

Service

8.6

Room

6.5

Comfort

6.3

Recent reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

tennis and basketball

standard star

melbourne

grand hyatt

great position

extra cleaning

great property

selection of cheese

nadia

chipped furniture

old tired

tiny tv

9.2

Pros: Location is amazing

Cons: The facilities did look a little tired but they were acceptable.

Reviewed Jul 2017

review from
8.8

Pros: breakfast

Cons: people smoking near the Collins st entrance

Reviewed Jul 2017

review from
10.0

Pros: Very welcoming and gave us a bottle of champagne to help us celebrate our anniversary!

Reviewed Jul 2017

review from
10.0

Pros: Amazing stay. Specially I loved the indoor swimming pool and jacuzzi.

Cons: Nothing to dislike.

Reviewed Jul 2017

review from
10.0

Pros: Friendly staff Great views Easy to access

Cons: Nothing

Reviewed Jul 2017

review from
10.0

Pros: The room was amazing, it would have too be one of the nicest we've stayed in, 30th floor, view was awesome !!!!

Cons: We ate at the Burn street pop up restaurant and that was a little disappointing but we think that was due too our choice on the menu, other than that no complaints

Reviewed Jul 2017

review from
10.0

Pros: I was there for one evening only to attend a function. The staff were amazing. Jackson on the front desk was welcoming, friendly, informative, professional and efficient. The gentleman who assisted...

Cons: I could not fault anything.

Reviewed Jul 2017

review from
9.6

Pros: The responsiveness of the reception staff in particular Lucas and Carolina as both of them were very polite and helpful. The concierge service was excellent, I dealt with Craig who was very helpful ...

Cons: The intense smoke from the restaurant grill was overwhelming and off putting for enjoying the lovely breakfast buffet.

Reviewed Jul 2017

review from
9.6

Pros: The staff were helpful and friendly both before and during the visit. We were looked after really well, and felt valued as customers and guests.

Reviewed Jul 2017

review from
10.0

Pros: Fantastic accommodation - was a special weekend for my husband and i - brilliant - we will be back !

Reviewed Jul 2017

review from
5.0

Pros: friendly and approachable staff, prompt room service and very good privacy.

Cons: Really poor room view wise. A king delux on the 10th floor at the same price as a 29th floor room (terrible when you consider the view is of rooftop tennis and basketball courts- which are great facilities but not the city view as promised) Overpriced.

Reviewed May 2015

review from
10.0

Pros: Great service as expected, lovely room, only wish could have stayed longer

Reviewed Aug 2014

review from

9.2

Pros: Location is amazing

Cons: The facilities did look a little tired but they were acceptable.

Reviewed Jul 2017

review from
8.8

Pros: breakfast

Cons: people smoking near the Collins st entrance

Reviewed Jul 2017

review from
10.0

Pros: Very welcoming and gave us a bottle of champagne to help us celebrate our anniversary!

Reviewed Jul 2017

review from
10.0

Pros: Amazing stay. Specially I loved the indoor swimming pool and jacuzzi.

Cons: Nothing to dislike.

Reviewed Jul 2017

review from
10.0

Pros: Friendly staff Great views Easy to access

Cons: Nothing

Reviewed Jul 2017

review from
10.0

Pros: The room was amazing, it would have too be one of the nicest we've stayed in, 30th floor, view was awesome !!!!

Cons: We ate at the Burn street pop up restaurant and that was a little disappointing but we think that was due too our choice on the menu, other than that no complaints

Reviewed Jul 2017

review from
10.0

Pros: I was there for one evening only to attend a function. The staff were amazing. Jackson on the front desk was welcoming, friendly, informative, professional and efficient. The gentleman who assisted...

Cons: I could not fault anything.

Reviewed Jul 2017

review from
9.6

Pros: The responsiveness of the reception staff in particular Lucas and Carolina as both of them were very polite and helpful. The concierge service was excellent, I dealt with Craig who was very helpful ...

Cons: The intense smoke from the restaurant grill was overwhelming and off putting for enjoying the lovely breakfast buffet.

Reviewed Jul 2017

review from
9.6

Pros: The staff were helpful and friendly both before and during the visit. We were looked after really well, and felt valued as customers and guests.

Reviewed Jul 2017

review from
10.0

Pros: Fantastic accommodation - was a special weekend for my husband and i - brilliant - we will be back !

Reviewed Jul 2017

review from
10.0

Pros: Great service as expected, lovely room, only wish could have stayed longer

Reviewed Aug 2014

review from

5.0

Pros: friendly and approachable staff, prompt room service and very good privacy.

Cons: Really poor room view wise. A king delux on the 10th floor at the same price as a 29th floor room (terrible when you consider the view is of rooftop tennis and basketball courts- which are great facilities but not the city view as promised) Overpriced.

Reviewed May 2015

review from

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Grand Hyatt Melbourne - Melbourne - Building

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Grand Hyatt Melbourne - Melbourne - Bedroom

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Grand Hyatt Melbourne - Melbourne - Bedroom

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Grand Hyatt Melbourne - Melbourne - Lounge

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Grand Hyatt Melbourne - Melbourne - Bedroom

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Grand Hyatt Melbourne - Melbourne - Building

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Grand Hyatt Melbourne - Melbourne - Restaurant

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Grand Hyatt Melbourne - Melbourne - Gym

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Grand Hyatt Melbourne - Melbourne - Bar

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Grand Hyatt Melbourne - Melbourne - Conference room

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Grand Hyatt Melbourne - Melbourne - Bar

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Grand Hyatt Melbourne - Melbourne - Bedroom

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Grand Hyatt Melbourne - Melbourne - Lobby

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Grand Hyatt Melbourne - Melbourne - Lobby

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Grand Hyatt Melbourne - Melbourne - Conference room

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Grand Hyatt Melbourne - Melbourne - Restaurant

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Grand Hyatt Melbourne - Melbourne - Building

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Grand Hyatt Melbourne - Melbourne - Bedroom

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Grand Hyatt Melbourne - Melbourne - Bedroom

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Grand Hyatt Melbourne - Melbourne - Bedroom

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Grand Hyatt Melbourne - Melbourne - Lobby

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Grand Hyatt Melbourne - Melbourne - Restaurant

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Grand Hyatt Melbourne - Melbourne - Bathroom

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Grand Hyatt Melbourne - Melbourne - Restaurant

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Grand Hyatt Melbourne - Melbourne - Bathroom

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Grand Hyatt Melbourne - Melbourne - Front desk

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Grand Hyatt Melbourne - Melbourne - Bathroom

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Grand Hyatt Melbourne - Melbourne - Bar

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Grand Hyatt Melbourne - Melbourne - Attractions

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Grand Hyatt Melbourne - Melbourne - Bedroom

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Grand Hyatt Melbourne - Melbourne - Lounge

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