Overview

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Krystal Grand Reforma Uno

Paseo de la Reforma, 1, 06030 Mexico City, DF, Mexico
+52 555 128 5000

£75+

Overall guest ratings

8.4/10 Excellent
Based on 3,073 reviews

Review highlights

  • 9.4
  • 8.7
  • 7.0
  • 3.0

Good to know

  • Comfortable beds
  • Nice building
  • Friendly service

Nearby

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    About

    This fully renovated high-rise hotel is located on the popular Paseo de la Reforma Avenue near the financial, cultural, and historic districts. There is easy access to the Polanco and Santa Fe business areas.

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    Expedia

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Hot tub
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Gift shop
    • Laundry facilities
    • No smoking
    • Express check out
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 3,073 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "93% liked the proximity to shopping."
      7.6 "Easily accessible by car, said 76%."
      10.0 "Near to public transport, according to 100%."
      10.0 "Good access to the airport, said 100%."
    • 8.7 "Very nice wellness & sports facilities."
      8.9 "top-notch fitness area, thought 89%."
    • 7.0 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 6.3 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
      5.3 "Cleanliness of the bathroom was average, said 53%."
    • 3.0 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."

    Overall rating

    8.3 Excellent
    Based on 1,259 reviews
    • 9.2 "Terrific location."
    • 6.7 "Breakfast is mediocre."
    • 6.4 "Service is ok."
      6.0 "60% found the room service acceptable."
    • 5.4 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
      5.4 "Cleanliness of the bathroom was average, said 54%."
    • 3.4 "Internet is poor."
      1.7 "83% said the wifi quality was bad."

    Overall rating

    8.6 Excellent
    Based on 522 reviews
    • 9.3 "Terrific location."
    • 7.3 "Good pool."
    • 7.0 "Good service."
    • 6.2 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
    • 5.1 "Average value."

    Overall rating

    8.1 Excellent
    Based on 338 reviews
    • 9.3 "Terrific location."
    • 6.4 "Service is ok."
    • 6.1 "Average value."
    • 5.7 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
    • 2.8 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."

    Overall rating

    8.3 Excellent
    Based on 952 reviews
    • 9.4 "Terrific location."
    • 8.7 "Very nice wellness & sports facilities."
      8.9 "top-notch fitness area, thought 89%."
    • 6.9 "Service is ok."
      6.7 "67% found the room service acceptable."
      5.4 "Housekeeping was ok, according to 54%."
    • 6.4 "Average comfort."
    • 6.0 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
    • 5.7 "Breakfast is mediocre."
    • 2.8 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    "Nice building"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    mexico
    alameda
    location very convenient for visit
    brown water
    good location
    free wifi
    far from the subway station
    prepared to hear
    reception polite
    room was very old and run
    slow and sometimes unresponsive
    friendly attitude
    terrific views
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