Recent reviews
- All reviews
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- Negative
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8.0
We enjoyed our stay in the hotelm the breakfast was very good.
review from KAYAK -
8.0
really helpful staff,great location,everything we were looking for in a short break pillows not very good and bar prices a little high
review from KAYAK -
7.7
Very helpful staff. Nothing was too much trouble. Good fitness facilities. Lovely breakfast. Very convenient for theatre and shops. Car park very safe and secure. Generous check out time and breakfast served until 12
review from KAYAK -
7.0
Rooms/breakfast was an excellent deal drinks very expensive. asked for coke, lemonade and small water and was charged £8.35. When I queried this it was reduced to £7.35 - still high! Evening meal also expensive for quality of food. Confusion over payment - when we arrived I was told I had paid on booking. When I checked out was told i had not paid and was charged
review from KAYAK -
6.0
Good shopping location One of our rooms was meant to be 2 single beds. All it was was the double bed with a 'put you up' bed beside it. No duvet was left for the spare bed and my daughter made do with a sheet and blanket. The blanket cupboard was found to contain 14 large empty Cider cans - the staff did attend to remove them but it indicates poor cleaning procedure. Used sticking plaster found stuck to the wall in the swimming pool. In summary - some work needs to be done on the detailed cleaning of the establishment.
review from KAYAK -
5.2
The hotel was very close to the city centre They did not have a note of our reservation but luckily they had rooms available otherwise we would have been stuck!! The bed was very uncomfortbale - there weren't any pillows, just cushions. The shower was not very clean (mould around the edges) but the rest of the room was very clean and well presented
review from KAYAK -
6.0
pool + price
review from KAYAK -
4.4
very comfortable the staff were all very uninterseted
review from KAYAK -
8.0
great price, clean and comfortable.room service food was lovely. didnt have the breakfast as thought £12 was a bit too much
review from KAYAK -
6.0
Clean, particularly bathrooms Staff excellent Terrible pillows made a bad nights sleep. Cheap stuffing meant your head rolled off and the square shape, whilst looking 'cool' meant that your head fell off the edge when turning over. Towels too small.
review from KAYAK
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8.0
We enjoyed our stay in the hotelm the breakfast was very good.
review from KAYAK -
8.0
really helpful staff,great location,everything we were looking for in a short break pillows not very good and bar prices a little high
review from KAYAK -
8.0
great price, clean and comfortable.room service food was lovely. didnt have the breakfast as thought £12 was a bit too much
review from KAYAK
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7.7
Very helpful staff. Nothing was too much trouble. Good fitness facilities. Lovely breakfast. Very convenient for theatre and shops. Car park very safe and secure. Generous check out time and breakfast served until 12
review from KAYAK -
7.0
Rooms/breakfast was an excellent deal drinks very expensive. asked for coke, lemonade and small water and was charged £8.35. When I queried this it was reduced to £7.35 - still high! Evening meal also expensive for quality of food. Confusion over payment - when we arrived I was told I had paid on booking. When I checked out was told i had not paid and was charged
review from KAYAK
-
6.0
Good shopping location One of our rooms was meant to be 2 single beds. All it was was the double bed with a 'put you up' bed beside it. No duvet was left for the spare bed and my daughter made do with a sheet and blanket. The blanket cupboard was found to contain 14 large empty Cider cans - the staff did attend to remove them but it indicates poor cleaning procedure. Used sticking plaster found stuck to the wall in the swimming pool. In summary - some work needs to be done on the detailed cleaning of the establishment.
review from KAYAK -
5.2
The hotel was very close to the city centre They did not have a note of our reservation but luckily they had rooms available otherwise we would have been stuck!! The bed was very uncomfortbale - there weren't any pillows, just cushions. The shower was not very clean (mould around the edges) but the rest of the room was very clean and well presented
review from KAYAK -
6.0
pool + price
review from KAYAK -
4.4
very comfortable the staff were all very uninterseted
review from KAYAK -
6.0
Clean, particularly bathrooms Staff excellent Terrible pillows made a bad nights sleep. Cheap stuffing meant your head rolled off and the square shape, whilst looking 'cool' meant that your head fell off the edge when turning over. Towels too small.
review from KAYAK
