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I am staying at the hotel at least 3 times a year and believe that the hotel staff is the best any hotel could have I found the cleanliness of the hotel less good. Curtains and toilet in my room and an offensive smell in the elevator which I remember from at least 2 former visits and should really be dealt with.
Great hotel, great location, great facilities.
location, price, environment
Big rooms for price that is more than fair Too hot, and odour around carpets, could be the odour of disinfection stuff, do not know
Clean and spacious with polite very efficient and responsive English speaking (for the most part) staff and value for money. Well located for our purpose in a pleasant area with delightful gardens and surroundings. all in all a very good experience There was nothing we didn't like. Everything was fine.
Spa facilities pool and close to the shops Rooms needed updating no air conditioning
This is a 4-star luxury spa hotel with massage and pool in the suburbs of Dusseldorf. It is also within walking distance on a good day (about 5 blocks) from the Hauptbahnhof and was probably one of the top hotels we've stayed in during the past 2 years in Germany. The hotel is situated in a large park with many large trees and a few historic buildings. We used Booking.com to get us a rate of 60 Euros/night, which made our stay even more enjoyable! The bar is well-stocked and the beer garden cool/shady. It was a convenient taxi ride to our concert at Warsteiner Hockey Field, adjacent to the new Football/Soccer Stadium. The hotel staff was friendly with exceptional English skills. We definitely would enjoy being guests here again soon!
Good location. Noise as room beside the road & so soft bed.
The hotel is located in a beautiful nature. Rooms are large and spacious. Very easy to reach Dusseldorf central station. Everything was perfect, no complains. The only problem which might not be the hotel fault, is that my I-pad did not connect to the wi-fi net, it happened also in another hotel. One hour per day free of charge use of their computer in the lobby.
Easy access to town, good spa and great breakfast.
Extremely clean and fresh in all areas. Towelling robes provided. English speaking staff who were friendly & helpful. Very quiet & peaceful excellent restaurant with 10% discount for residents
Clean and expansive rooms. Excellent customer service at front desk. Little bit off the main track, but not enough to cause concern
the staff were very freindly.Room was very clean breakfast very expensive so did not have it.rooms ok but expected it to be better as was paying 80 euros a night
Restaurant meals, Hotel Staff.
The location was great , based close to family. I dont speak german ,so the receptionist was wonderful and very helpful . I had german family members joining our group for breakfast and wanted to pay for them I'd made all the arrangements with the receptionist . However the breakfast staff had not been advised so they asked my Aunt to pay the bill , which is not what I wanted to happen. My Aunt was able to explain in german to the staff member ... however the " treat" was spoilt...... Also the rooms were very dated
The hotel it self was very nice, the staff were all very friendly and helpful.
Very nice staff; nice location in residential area very calm - price all inclusive (mini bar, internet,...). Quite good restaurant offering interesting dishes - a bit expensive (starter+dish+ a glass of wine 40 eur ca.) Breakfast expensive (15 eur) ; including breakfast price per night was 80 eur which is pretty good
Very clean & tidy hotel. Very corporate, ideal for business travellers. Absolutely nothing else for miles apart from houses. Stuck in the middle of an estate so you are confined to your hotel unless you get a taxi.
We have stayed at this Hotel on many occasions, it is easy accessable to all the places that we needed to reach
location, near airport terminal altough short, but very cold walk to and from terminal
The staff was extremely friendly and helpful. Great services available. Was so easy to just walk over to the airport and catch the train into the city centre. Rooms were excellent and I couldn't believe how quiet it was with the proximity to the airport. I would recommend this hotel to everyone. Great value for the price!
wonderful hotel & proximity of departure terminal
the profissional atendance
Nothing Far too overpriced at conference season. Feel being ripped off.
Very well located hotel with direct access to the Airport Terminal
Excellent clean room, excellent beverage and diner facilities None
Friendly and helpful staff No access to watch UEFA Champions League football!
Convenient location for airport and exhibition centre
I loved the location - good for mg centre and perfect to watch Borussia mg. Good parking, lovely rooms - modern and very comfortable. Breakfast wasn't laid out on a buffet as I expected; a plate was brought to the table with cheese, ham and rolls - would have preferred to 'pick my own' but can understand this can cause waste. Good selection of coffee though.
very nice hotel in an old building
very nice place, well appointed with very nice room. shame i only was there to sleep for 6 hours, then leave.
Fantastic meal at hotel restaurant. Only 1/2hr drive from Dusseldorf Too far out of town to walk. Expensive considering location but prices were inflated due to drupa exhibition in Dusseldorf.
It was both a hotel and a museum...amazing place. Fantastic location on the edge of Altstadt - old town - close to trains Cost - but that was not a surprise
- Great location- Converted old monastery to hotel with plenty of museum worthy pieces displayed throughout- New + modern rooms / facilities- Great staff, from the bell crew and the receptionists to the waiters and cleaning team- Decent WiFi Really have nothing to complain about.
This was an exceptional hotel. The staff was unbelievably friendly and helpful. Great location in the center of all the action, but quite due to the large courtyard with high walls on each side that kept the noise to a minimum.
The location of the hotel is very strategic
The location was very good. Staff were very friendly and helpful. Not as plush as I expected for 5 star superior - foyer area was a bit like walking into the office of a business.
Close to airport and downtown. Service was great. Thought price was a little high.
I will return--very good--
location, breakfast, concierge staff were slow in solving problems
A 5 star hotel all the way...excellent breakfast buffe. Perfect location.
We liked the location. We were not too impressed with the room facilities. No writing paper, no pencil/ballpoints, no enveloppes. I did not like the bed pillows. Too soft and no way to get another one. Obviously the hotel is very popular by the Mid Eastern travellers. Without any disrespect, it seems to make the hotel a bit messy. Other than that we will come back for the location.
Rooms very well appointed and comfortable. An excellent hotel
clean and comfort no
close to the station everything else
The receptionist was very kind and helpful. I also appreciate the free internet access. It was a pity that there was no mini bar in the room. Especially since I arrived late (22.30) there was nothing to eat and only water to drink.
Cold Room. Poor check in facility.
Professionalism of the staff order and cleanliness of the hotel
It was clean and nice and quiet. It was a little cold in the room.It was too far out of the way for a stranger to the town.
The Lady in the resturant in the evening was very attentive, helpful & friendly. The food was good. The hotel was clean and attractive. Breakfast was limited. Some staff were a little unhelpful. Hard floors looked good but created a noisy sound box. Not convienient for the city centre if you didnt have transport. No fire instructions or emergency procedures in our room. No guides or info for local area. The staff didnt know about german wine, and were limited in their knowledge of the locality. ( Hotel set up around Italian themes.)
good bed and good shower and good breakfast design hotel ? ???? to expensive and to small rooms, strange environment...
the location i booked a double bed and got 2single joined it was uncomfortable for me especially with the small sheets.
Poor check in facility and the rooms were extremely cold
Funky decor, easy parking and very clean. A bit too basic for the price
Staff were very helpful and polite. Breakfast was very nice. Nice relaxed sort of place to stay. I did not ask if there was a hotel bar open in the evenings or whether food was available at times other than breakfast - perhaps this information could be put on the website or advertised more prominently in the hotel.
I picked this hotel because it listed having an airport shuttle. But the shuttle did not run om the days we needed it (does not run on weekends)
staff bedbugs, air condition noise and not cooling enough
Clean place Pricey for what they offer. Don't take their breakfast at 21 euros per email@example.com (a rip-off). Less than a block away there's a bakery that opens daily at 6 am and where you can select your breakfast option for around 8 euros. What really bothered me is that this property markets itself as an airport hotel - which in most large cities in the world means the availability of a shuttle service to the airport with a convenient frequency throughout the day seven days a week. The shuttle at this place operates just a few hours a day and only from Monday to Friday. If you arrive or need to depart outside their availability you'll incur in steep taxi fare from/to the airport. This property definitely does not offer a good value for your money.
The bed was excellent. I loved the linens! none
My hole experience was excellent at this hotel!
Proximity to airport. Ditance from Centre. Quiet area with little to see or do around hotel.
Clean room Breakfast buffet - I was a transit passenger and needed a room for the night. I was considering Sheraton at the airport, but decided to go with Lindner since it offers free wifi in the room and a free shuttle service. Well, wifi wasn't available in the entire hotel - free or paid. I was told I can go back to the airport for it, using hotel's shuttle service that supposedly goes every 20 minutes during certain hours in the morning and in the evening. The reception failed to mention that in the evening the shuttle comes only and when the hotel calls it and that there was no marked designated area for their shuttle at the airport. So the experience cost me extra taxi money and lost time waiting for the shuttle that never showed up. I would have done myself a favor had I got a room at Sheraton.
The rooms were very quiet and comfortable, the staff were really helpful. It is a taxi ride away from the airport around €8 or from 0600-2200 there is a free shuttle service which takes 10 minutes.
the design nothing
Stayed at the hotel for one night. Standard hotel, comfortable and very close to the airport. The airport is close to the city, so you can easily hop on public transportation or taxi to get to the center. Staff is friendly and efficient.
Wifi gali the All day never have The Internet wi Fi
Limited airport shuttle service, stops at 10 pm. I arrived at 10:30 and had to take taxi. Extra cost. Sheraton is at airport
Great location 100meters away from the derendorf s station which made it very easy to move wherever I wanted to go. Wired internet was excellent. There were stingy about shampoo even after the little bottle was finished. Price was very high during the K-Show but everything is high priced during the K-Show. The internet should have been included in the price. I do not understand why hotels charge extra for internet in 2010
The friendly and helpful staff. The location to both the airport and the exhibition center was superb. Nice restaurant and bar. The fact that I had to pay for an extra night even though I gave notice more than 24 hours ahead of time that I had to push my stay by one day. I ended up staying for three nights as originally planned but different dates, yet I had to pay for four nights.
Near the train station
1. Excellent breakfast. 2. Clean rooms 3. Friendly and helpful staff 4. All taxi drivers know this hotel. Nothing worth mentioning. Everything was fine.
The hotel bar and food were excellent N/A
the comfort and the excellent breakfast!!!!!! when people travel with a lot of luggage/ need something to transport them.
Location, food. Price is 4-7 times higher during Medica Fair, compared to normal days. Surcharge for breakfast, surcharge for internet, no place to hang clothing during shower, long dark corridors, poor room light. Waiting fare too long for a buffet lunch.
The breakfast is just mervellous! Good location and connections.
Good comfort and very nice staff
The rooms were excellent, the breakfast very good and staff very helpful. Our room faced the main road and was noisy at night.
Very friendly staff, clean and pleasant rooms. Villiage type setting. Very nice buffet breakfast with the offer of eggs and/or smoked salmon, speciality teas & coffee. It has a very busy restaurant, we didn't get to try it but good reports from the locals A minor thing but the beds were very low, generally it should not be a big issue if you are well, but I had recent hip surgery so not ideal for me. No tea/coffee facility in the room.
The cleanest hotel I have ever stayed in. The staff are very very helpful and the Internet access and cost a real bonous. Tea and coffee making facilities in the room would be good.
Very good breakfasts!
very nice people, superb kitchen! ---
the people were so friendly, the breakfast was excellent, we both had three very good nights sleep although perhaps there could have been tea and coffee making facilities.
Excellent hosts made us very welcome. All facilities excellent. Wonderful kitchen
Clean and comfortable rooms. Helpful staff with good ideas about what to do in the area.Excellent breakfast Dining room closed for night (sunday evening) but looked to have a very good menu.
It is a normal hotel for business and nothing is offered extra to like Everyday the house keeping used to forget something (one day shampoo, the other day the hand wash, the third day to clean ashtrays....more over, no safe box in the room.
It was what I expected The temperature control in the room did not seem to work
Comfortable room, good service
location small room verry very noisy, very small bathroom
the pool and the sauna internet access was slow, and cost too much
I enjoyed the morning breakfast They charge me the internet too high..
bathroom too small
to have a nice looby where visitors can get rest the looby was very big but not organized i dont like the price rate it was too high even in exhibition times
right in the middle of town, clean, comfortable,no probs. all pretty satisfactory
staff exellent, hotel is very new and clean, nothing left to be desired
Very quiet and clean room. One of the best breakfasts I've ever had. Very helpful staff. Good location 10 minutes away from the train station.
clean, friendly staff typicall hotel aircondition: it was very warm inside even it was cold and rainy outside, the beds are really bad
excellent and spacious bathrooms very good breakfasts staff was very friendly and helpful separate small twin beds, most tv channels could not be subtitled into english
it's close to the main train station and other public trans portion and easy to the guest to go anywhere . every thing was very nice
The staff were friendly and helpful. Although overnight parking seemed expensive, we were allowed to leave the car parked in the garage until 2pm the following day, therefore saving on city parking fees. The buffet breakfast was excellent. Our room was on the first floor and we were able to hear the noise from the bar in the room at 12.30am.
The hotel is in a good location for shopping, dining out and sightseeing, the staff where very helpful and freindly and the rooms where very clean. The breakfast was fantastic with plenty of variety and I would recommed this hotel.
Good location, clean, great spa facilities for a relatively small hotel, nice breakfast.
The good friendly staff and big choice at breakfast. Only bad weather
This hotel situated near the shopping area. The hotel is very old and we had only 1x shampoo and 1x soap in the bathroom. Is this ***** Hotel ?
clean hotel no enough restorant & iron not available in the room !
Rate,Locationand servise .. No.
SPA . Everything was perfect.
The hotel was ideally located. 5 minutes to the shops on one side and 5 minutes to the train station on the other side. It was extremely clean, warm and very nicely decorated. Would recommend for short stop stays The breakfast is a pricey for what it is.
The staffs at front desk were not sufficient for the guests in the morning and the night.
Nice rooms and the hotel itself - quality material, not worn out. Really good. We did not try the restaurants in the hotel but they seem serve gourmet food. Public parking is very convenient just underneath the hotel (24eur per day). Hotel is about 7 minutes stroll from the shopping area. Internet is very expensive - come on, this is 21st. century, internet should be included in room price, just like hot water is! The Spa of the hotel is rather small and we found it to be on the coldish side - but anyway, especially in a day time, the view from the top of the building is nice. Also the elavators - I don't understand why hotel building designers always hide stairs - not all hotel guests are not physically fit to walk up/down the stairs, and waiting long time for the elevator in peak times just to go a few floors really makes no sense.
Very clean room and quick response of staff
Loved the location. My son loves sushi and this street was sushi heaven. The hotel room was also very comfortable. The breakfast was great. When I got there they informed me that there would be an up charge because the room they had for me did not accommodate the number of people on my reservation. Am still trying to figure out if I paid twice for the room There is also no concierge and the staff is not overly friendly. However, they are very competent and pointed us in the right direction to get the information we needed.