|"Hotel was great, lovely helpful staff."||(in 61 reviews)|
|"Beautiful hotel and really friendly staff."||(in 39 reviews)|
|"The bed was super comfy."||(in 24 reviews)|
|"The surrounding area was very shabby."||(in 7 reviews)|
|"Location in terrible quarter."||(in 12 reviews)|
|"The balcony was spacious but the floor was very dirty and not"||(in 1 review)|
Common spaces were beautiful and location great. Restaurant was delicious for dinner.
Sub-par rooms, no kettle in room, clueless staff (nobody knew what a bath mat was, for example), broken fridge they wouldn’t fix (they said it’s supposed to be warm!), took 30 minutes to get my car (they had said 15 minutes), also no breakfast. Stayed at a much cheaper and nicer hotel down the block. Wish I had booked that hotel for my days in Naples! You can get much better value than this hotel. A fail for the Sofitel chain.
Beautiful hotel and warm staff
Loved the area - very old area of the city. Neighborhood is very real (not glitzy or pretentious) and gives a view of the quotidian Napoli. Some of the oldest and best pizzerias are in this area.
Key cards did not work reliably for rooms
Great courtyard, room, but bad gym
Beautiful courtyard with inexpensive breakfast that is all natural and organic including traditional Italian meats
The gym facilities are terrible for weightlifting. Good for cardio.
Poor service, and the wifi did not work for 2 out of 4 days of stay.
The Best Part of Napoli
The Palazzo Caracciolo was the best part of my visit to Napoli. I have dreamed of visiting this part of the world for many years and without my stay at the Palazzo Caracciolo I think I would have been a little disappointed in my visit to Napoli. The Hotel was fantastic!!
Rooms and the Palatial interior Courtyard
Neighbor was a little rough but eclectic
Excellent value for money, beautiful design and very comfortable rooms.
Situated close to the central train station and the area around looks a bit dodgy.
Nice and quiet, they must have put a lot of effort into soundproofing. The building is very elegant.
Receptionists are a bit offhand, but that seems to be the Naples style.
Excellent all round
Just the location with all the rubbish on the streets !
The hotel was like an oasis. Very good, modern design, very comfortable roome and a delightful courtyard in the middle of a so-so area of Naples.
I can't think of anything.
Breakfast is fantastic. The hotel has a big courtyard and view from the room is nice. The interior is also cool. The hotel is renovated an old nobles mansion, and we could relax in spite of the outer noisy area.
I didn't feel the area safe especially at night. Far from the central station and Naples port.
In my opinion, this hotel is very good. The people working in this hotel are very warm-hearted and very professional. I feel very happy to stay here for one week.
Breakfast is good
Situated within walking distance of Napoli Centrale Railway Station, Palazzo Caracciolo Napoli - MGallery provides guests with an ideal base when in Naples. It provides complimentary Wi-Fi, a gym and a swimming pool, and is within walking distance of Naples Cathedral.
A 24-hour reception, babysitting/child services and an express check-in and check-out feature are just some of the available services at the hotel. In fine weather, an outdoor terrace offers a nice place to relax. Guests also have the option of relaxing in the sauna.
The rooms are air-conditioned and feature soundproofed windows, a flat-screen TV, an in-room safe and a mini bar. They come with a desk and a private bathroom. The hotel also has several connecting rooms to accommodate families.
As well as a intimate and cosy bar, the hotel offers a restaurant serving regional cuisine. Alternatively, there is a large choice of international restaurants close by.
Naples International Airport is around a 15-minute car ride from Palazzo Caracciolo Napoli - MGallery and Garibaldi Metro Station is within walking distance. Naples National Archaeological Museum is within walking distance.
based on 729 reviews
Policies vary by room type and provider.
Palazzo Caracciolo Napoli - MGallery is located at Via Carbonara 112 in Centro Storico, 0.5 miles from the centre of Naples. Naples Cathedral is the closest landmark to Palazzo Caracciolo Napoli - MGallery.
Check-in time is 14:00 and check-out time is 12:00 at Palazzo Caracciolo Napoli - MGallery.
Yes, Palazzo Caracciolo Napoli - MGallery offers free Wi-Fi.
No, Palazzo Caracciolo Napoli - MGallery does not offer free parking.
No, Palazzo Caracciolo Napoli - MGallery does not offer free airport shuttle service.
Palazzo Caracciolo Napoli - MGallery is 2.6 miles from Naples. Palazzo Caracciolo Napoli - MGallery is 37.7 miles from Salerno Costa d'Amalfi.
Yes, Palazzo Caracciolo Napoli - MGallery is a pet-friendly hotel.
Yes, Palazzo Caracciolo Napoli - MGallery has a pool on-site.