4 stars
Hotel Fire & Ice
An Der Skihalle 1, 41472 Neuss, North Rhine-Westphalia, Germany
Neuss, Germany
See location+49 4921 311 244 500Photos of Hotel Fire & Ice
Overview
Ski-in/ski-out access for family fun on the slopes With direct access to the slopes, Hotel Fire & Ice makes guests feel at home with amenities like a restaurant and a full-service spa. Change of towels is available on request. Hotel Fire & Ice offers 101 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include ski-in/ski-out access, a sauna, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities at Hotel Fire & Ice
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
Services and conveniences
- ATM on-site
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Shuttle service (free)
- Ski pass vendor
- Key access
- Key card access
- Express check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining table
General
- Family rooms
- Hardwood or parquet floors
- Interconnected room(s) available
- Lockers
- Ski storage
- Storage available
- Seating area
- Slippers
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
Accessibility and suitability
- Hypoallergenic
- No smoking
- Lowered sink
- Designated smoking area
- Private entrance
- Disabled access
- Lift
- Accessible by lift
- Allergy-free room
- Upper floors accessible by lift
- Upper floors accessible by stairs
Things to do
- Ski school
- Board games/puzzles
- Cycling
- Skiing
- Evening entertainment
- Mini-golf
- Ski-in/Ski-out
- Night club
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Toilet
- Toilet paper
- Walk-in shower
Family friendly
- Cribs available
- Books, DVDs, music for children
- Kids meals
- Kid-friendly buffet
- Playground
Bedroom
- Extra-long beds (> 2 metres)
- Fold-up bed
- Socket near the bed
- Wardrobe or closet
Spa
- Spa
- Spa and wellness centre
- Massage
- Sauna
Parking and transportation
- Parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Radio
- TV
Outdoor
- Outdoor dining area
- Outdoor furniture
- Terrace/Patio
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of Hotel Fire & Ice
8.7
Very good
605 verified ratings
Wonderful
378
Very good
114
Good
72
Okay
13
Fair
12
Mediocre
7
Poor
9
Summary of reviews
Guests say
Guests praised the hotel's breakfast and cleanliness, highlighting the variety and quality of the food. However, several reviews pointed out significant service issues, including room mix-ups and unaddressed complaints, which detracted from their overall experience.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.7 out of 10
76 reviews
Location
An Der Skihalle 1, 41472 Neuss, North Rhine-Westphalia
What's nearby
- Jever Skihalle190 yd
- Museumsinsel Hombroich1.8 mi
- Schloss Reuschenberg2.4 mi
- Clemens-Sels-Museum2.6 mi
- Quirinus-Münster2.6 mi
- Globe Theater2.8 mi
- St. Martinus Church4.2 mi
- Dyckhof5 mi
- Uedesheimer Rheinbogen5.4 mi
- St.Mauritius5.7 mi
- Rheinuferpromenade6.3 mi
- Heinrich-Heine-Institut6.4 mi
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Hotel Fire & Ice
Low season | July |
|---|---|
High season | July |
Average price (weeknight) | £93 |
When to book a room at Hotel Fire & Ice
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.0 |
|---|---|
Distance to city centre | 2.6 mi |
Nearest airport | Duesseldorf Intl |
Distance to airport | 9.0 mi |