Overview

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Empire Hotel

44 West 63rd Street, New York, NY 10023, United States
+1 212 265 7400

£155+

Overall guest ratings

7.5/10 Good
Based on 3,749 reviews

Review highlights

  • 9.7
  • 7.9
  • 4.9
  • 4.6

Good to know

  • Pleasant entrance area

Nearby

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    About

    This Upper West Side hotel is within 1 block of Central Park's lush greenery and the Lincoln Center for the Performing Arts; Columbus Circle is 4 blocks south.

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    Expedia

    Amenities

    • Parking
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Terrace/Patio
    • Babysitting/child care services (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.5 Good
    Based on 3,749 reviews
    • 9.7 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to shopping."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.5 "Easily accessible by car, said 95%."
      10.0 "100% thought it was easy to get to the train station."
    • 7.9 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      7.9 "79% said the concierge service was amazing."
      7.7 "Management was excellent, said 77%."
      10.0 "100% said the recreation staff was great."
    • 6.2 "Vibe was decent."
    • 5.9 "Breakfast is mediocre."
    • 5.1 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
      5.6 "56% thought the cleanliness of the hotel was average."
    • 4.9 "Value below average."
      3.2 "68% said the breakfast was too expensive."
      2.2 "The price was too high for 78%."
      2.8 "72% said beverages were too expensive."
    • 4.6 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 3.9 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      1.7 "83% said rooms were small."
      0.6 "94% thought they were poorly maintained."
      0.7 "93% criticized the small bathroom."
      3.3 "67% had problems with the shower."
      1.0 "Air conditioning was criticized by 90%."
      4.1 "59% found problems with the furniture."
      1.6 "For 84%, the rooms looked old."
      3.7 "63% said the bathroom was dirty."
      3.2 "68% were disappointed with the minibar."
      3.3 "67% thought the tv was sub-standard."
    • 3.3 "Wellness & sports facilities were not very nice."
      3.8 "62% didn't like the fitness area."
    • 3.1 "Quite uncomfortable."
      1.7 "83% said rooms were small."
      1.6 "84% thought it was too noisy."
      0.7 "93% criticized the small bathroom."
      1.0 "Air conditioning was criticized by 90%."
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    Overall rating

    7.5 Good
    Based on 1,724 reviews
    • 9.5 "Terrific location."
      9.8 "City centre within easy reach, said 98%."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to sightseeing."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
    • 7.2 "Good service."
      7.9 "79% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      7.5 "75% said the concierge service was amazing."
      7.6 "Management was excellent, said 76%."
    • 6.1 "Breakfast is mediocre."
    • 6.0 "Vibe was decent."
    • 5.1 "Average cleanliness."
      6.2 "62% thought the cleanliness of the hotel was average."
    • 4.3 "Value below average."
      3.3 "67% said the breakfast was too expensive."
    • 4.3 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 3.6 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      1.8 "82% said rooms were small."
      0.4 "96% thought they were poorly maintained."
      4.8 "52% said rooms were dirty."
      0.5 "95% criticized the small bathroom."
      0.9 "Air conditioning was criticized by 91%."
      3.1 "69% had problems with the shower."
      4.2 "58% found problems with the furniture."
      1.6 "For 84%, the rooms looked old."
      3.3 "67% said the bathroom was dirty."
      3.4 "66% were disappointed with the minibar."
    • 3.5 "Pool is below average."
    • 2.8 "Quite uncomfortable."
      1.8 "82% said rooms were small."
      1.6 "84% thought it was too noisy."
      0.5 "95% criticized the small bathroom."
      0.9 "Air conditioning was criticized by 91%."
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    Overall rating

    7.4 Good
    Based on 1,387 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "City centre within easy reach, said 99%."
      9.7 "97% liked the proximity to shopping."
      9.8 "98% enjoyed the restaurants & bars nearby."
    • 8.3 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      7.1 "71% thought the service was very professional."
      7.9 "79% said the concierge service was amazing."
    • 6.0 "Breakfast is mediocre."
    • 5.9 "Vibe was decent."
    • 4.4 "Value below average."
      4.9 "51% thought it was overpriced."
      2.7 "73% said the breakfast was too expensive."
    • 4.3 "Not very clean."
      4.5 "55% said rooms were dirty."
      3.7 "63% said the bathroom was dirty."
      0.0 "Dirty pool, said 100%."
    • 4.3 "Internet is poor."
      4.9 "51% thought it was overpriced."
      3.8 "62% said the wifi quality was bad."
    • 3.5 "Rooms are not good."
      1.8 "82% said rooms were small."
      2.6 "74% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      4.5 "55% said rooms were dirty."
      0.9 "Air conditioning was criticized by 91%."
      1.0 "90% criticized the small bathroom."
      3.5 "65% had problems with the shower."
      1.8 "For 82%, the rooms looked old."
      4.0 "60% found problems with the furniture."
      3.7 "63% said the bathroom was dirty."
      3.1 "69% thought the tv was sub-standard."
      3.6 "64% were disappointed with the minibar."
    • 3.3 "Pool is below average."
      0.0 "Dirty pool, said 100%."
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    Overall rating

    6.9 Good
    Based on 262 reviews
    • 9.8 "Terrific location."
    • 7.7 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 5.6 "Average value."
      6.0 "60% thought it was adequately priced."
    • 5.6 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.6 "Vibe was decent."
    • 4.9 "Not very clean."
    • 4.9 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.6 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      1.5 "85% said rooms were small."
      0.6 "94% thought they were poorly maintained."
      4.1 "59% found problems with the furniture."
      3.2 "68% had problems with the shower."
      0.8 "92% criticized the small bathroom."
    • 3.0 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      1.8 "82% thought it was too noisy."
      0.8 "92% criticized the small bathroom."
    View all review categories

    Overall rating

    7.7 Good
    Based on 374 reviews
    • 9.8 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.9 "City centre within easy reach, said 99%."
    • 7.8 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 6.0 "Vibe was decent."
    • 5.7 "Breakfast is mediocre."
    • 5.0 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
      3.4 "66% said the bathroom was dirty."
    • 4.6 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 4.4 "Value below average."
    • 3.4 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      1.5 "85% said rooms were small."
      0.5 "95% thought they were poorly maintained."
      5.0 "Only 50% said rooms were clean enough."
      1.0 "Air conditioning was criticized by 90%."
      3.2 "68% had problems with the shower."
      0.7 "93% criticized the small bathroom."
      1.3 "For 87%, the rooms looked old."
      3.4 "66% said the bathroom was dirty."
      3.7 "63% found problems with the furniture."
    • 3.1 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      1.6 "84% thought it was too noisy."
      1.0 "Air conditioning was criticized by 90%."
      0.7 "93% criticized the small bathroom."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Pleasant entrance area"
    data provided by TrustYou

    Recent reviews

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    lincoln center
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    staff was very nice
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    door on shower
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