Empire Hotel

Empire Hotel

7.5
Good

Based on 7,075 reviews
 
44 West 63rd Street, New York, NY 10023, United States
  +1 212 265 7400
Empire Hotel - New York, NY, United States
Check-in
Check-out
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Rooms

Check-in
Check-out

Standard rooms

£78+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
£102 per night
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Queen bed
£103 per night
IMAGE
Queen bed
£107 per night
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Unknown
£122 per night
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Unknown
£130 per night
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Unknown
£132 per night
IMAGE
Queen bed
£136 per night
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Unknown
£144 per night
IMAGE
Unknown
£184 per night
IMAGE
Queen bed
£78 per night
IMAGE
Queen bed
£78 per night
IMAGE
Queen bed
£78 per night
IMAGE
Queen bed
£78 per night
IMAGE
Queen bed
£78 per night
IMAGE
Queen bed
£78 per night
IMAGE
Queen bed
£78 per night
IMAGE
Queen bed
£85 per night
IMAGE
Unknown
£85 per night
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Unknown
£87 per night
IMAGE
Queen bed
£91 per night
IMAGE
Queen bed
£91 per night
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Unknown
£91 per night
IMAGE
Queen bed
£97 per night

Superior rooms

£91+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Double bed
£100 per night
IMAGE
Double bed
£110 per night
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King bed
£123 per night
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Unknown
£125 per night
IMAGE
Unknown
£125 per night
IMAGE
Unknown
£125 per night
IMAGE
King bed
£126 per night
IMAGE
Double bed
£127 per night
IMAGE
King bed
£150 per night
IMAGE
Unknown
£155 per night
IMAGE
Double bed
£161 per night
IMAGE
King bed
£165 per night
IMAGE
Double bed
£165 per night
IMAGE
Unknown
£171 per night
IMAGE
Unknown
£172 per night
IMAGE
Double bed
£186 per night
IMAGE
Unknown
£193 per night
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Unknown
£195 per night
IMAGE
Unknown
£204 per night
IMAGE
Unknown
£213 per night
IMAGE
Unknown
£214 per night
IMAGE
Double bed
£223 per night
IMAGE
Unknown
£230 per night
IMAGE
King bed
£235 per night
IMAGE
Double bed
£241 per night
IMAGE
Unknown
£262 per night
IMAGE
Double bed
£91 per night
IMAGE
Double bed
£91 per night

Double rooms

£117+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
£117 per night
IMAGE
Unknown
£119 per night
IMAGE
Unknown
£147 per night

King rooms

£210+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
King bed
£210 per night

Deluxe rooms

£127+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
£127 per night
IMAGE
Unknown
£136 per night
IMAGE
King bed
£150 per night
IMAGE
King bed
£183 per night
IMAGE
King bed
£184 per night

Queen rooms

£123+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Queen bed
£123 per night
IMAGE
Unknown
£124 per night
IMAGE
Queen bed
£128 per night
IMAGE
Unknown
£128 per night

Reviews

Pros

Cons

Traveller rating

468
398
204
67
35

Time of year

Traveller type

Show reviews that mention

+
lincoln center
new york
columbus circle
rooftop bar
small room
bathroom door
times square
great location
coffee in room
location but the room
close to subway
air conditioning
wifi in room
beautiful lobby
expected in nyc
pool was small
staff was friendly
walking distance
  • Excellent
    Nov 2018
    10.0

    Staff was very helpful

    They staff was outstanding helpful, when we needed any help ! We will definitely stay there again, if we have to be in the area

  • Okay
    Jul 2018
    6.0

    Frustrating

    The location was great and the staff was very friendly.

    The paint on the bathroom door was peeling. The AC was not working and was a huge wet puddle. Plus they charged us extra $30/night for a room with 2 beds even know I booked a 1-2 bed room on Kayak.

  • Okay
    Jul 2018
    4.8

    Disappointing

    Location is ideal. That’s about it.

    This is my second stay at the empire. I decided to come back because of the location and to give them a second chance, but I won’t be staying there again unless they train their employees to be hoapitable and clean up their rooms. One super annoying issue is they don’t have ice machines on each floor. You have to have housekeeping deliver it. The first time I stayed there, in March 2018, I called down for ice and after about 30 minutes without the delivery I called again. They never brought it. This stay, June 2018, I called for ice and after 45 minutes of waiting I called again. 30 minutes later I called again after no delivery and the front desk guy seemed frustrated and put me on hold. After about another 20 minutes, housekeeping knocked on my door. When I opened it, the delivery man asked me “Didn’t I already deliver ice to you?” First of all, no you didn’t! And second of all, this is your job and if I asked for two buckets of ice, I shouldn’t be getting attitude for it. The rooms are run down and need to be updated. Cleaned up here and there. There were multiple times where I’d call the front desk and the phone would just ring and ring. Sometimes no answer or sometimes someone would pick up after 10+ rings. This is a hotel! In NYC! Get some more staff! Train them on how to treat guests. Follow in the footsteps of the hospitality giants and get it right!

  • Excellent
    Feb 2018
    8.2

    Quality NYC stay

    Very friendly staff. Nice sized rooms for NYC. Good choice of amenities.

  • Mediocre
    Jul 2017
    3.7

    Dont go

    Location good

    Nothing worked, visiting for a week and pool and the pooldeck was not open one single time, the fitness center was on and off closed had to go outside, sometimes housekeeping just did clean the room.

  • Good
    Mar 2017
    7.7

    Location, location, location

    Friendly, helpful staff from the front door men onward... The Concierge , he is always a pleasure to deal with. House keeping are quick and helpful, should you require more of anything. Starbucks on the corner... Good to go!

  • Good
    Feb 2017
    6.5

    Proximity to Lincoln Center

    Dreary, small room Charge for wifi Bathroom so small that one had to close the door to reach the toilet paper and there was no surface on which to put a dopp kit

  • Excellent
    Jan 2017
    10.0

    Great stay in January

    Excellent location. Awesome rate. Was in town for a training workshop but decided to come a couple days early with my boyfriend and found a great rate for weekday in January. Close to subway.

    Only problem I had was that it can be quite noisy. It is located between Broadway where it crosses an avenue, so even at night there is a lot of traffic. Our room faced Lincoln Center, which seems quiet at night, but it was also the side of the hotel which has service entrances so a lot of trash trucks and deliveries coming in on that side. I'm a light sleeper anyway so I always bring earplugs and that worked perfectly.

  • Excellent
    Nov 2016
    10.0

    Great hotel, fantastic location, lovely staff.

    The Empire Hotel was much, much nicer than I expected, considering that it is one of the more affordable options in Manhattan. The lobby was very stylish and featured a nice bar where people were meeting for drinks and snacks etc. The room was very small, but that is typical in big cities, and it was really nicely done, with a lovely bed, lots of towels and toiletries, etc. It felt very comfortable. The location is amazing: Lincoln Center is literally across the street, the subway is half a block away, and you can easily walk to dozens of attractions and the park. This will be my go to hotel from now on in NYC.

    The movies were a bit expensive to rent ($19!) but the internet was strong and cheap, so it didn't matter. I could hear the folks in the next room, but they were having an argument (whoops) and otherwise I couldn't hear anyone. NYC is noisy, so there's always going to be some noise. I really don't even consider these complaints, to be honest.

  • Excellent
    Nov 2016
    8.5

    Comfortable and good location

    The value of the rates given the the area is great and it is centrally located in mid-town. The staff is very friendly and helpful.

    My room was noisy in the morning but quiet most of the other times.

  • Okay
    Nov 2016
    5.7

    Location

    Too old and the room was too small worthless

  • Excellent
    Jul 2016
    9.1

    fun stay, but probably won't again unless it's in

    The room and lobby were beautifully decorated and the hotel was in a great location right in the middle of manhattan. The staff was very professional and extremely helpful.

    The room was agonizingly small for the amount of money we paid for it. When we checked in the lady behind the desk said she was "upgrading" us, and we barely had enough room to walk around the bed. I shudder to think of how small our room was before the "upgrade".

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About

Overview

Guests stay in style at the Empire Hotel, located at 44 West 63rd Street on New York's Upper West Side. From the stately lobby to the sophisticated lounge with dimmed lighting and animal print accents, the Empire Hotel exudes modern elegance. Among the boutique hotel's attractions are its rooftop pool and lounge with panoramic city views. Sophisticated comfort The Empire Hotel boasts over 400 air-conditioned rooms on eleven floors. Each room is decorated in soothing earth tones with individual design elements. In summer, guests enjoy views from the rooftop deck bar and pool. Visitors can also try East Coast seafood at the hotel restaurant, Ed's Chowder House, year-round. The hotel features meeting rooms and luxurious event facilities, and business guests can take advantage of laptop safes, desks and in-room WiFi (surcharge). Families can arrange for childcare and infant beds, and children under thirteen stay free. Pets are allowed on request. The front desk offers 24-hour service, and the concierge can help visitors book tickets and tours. Where you want to be Located on the Upper West Side, guests will find some of New York's most popular bars and restaurants here. The hotel is around the corner from the Lincoln Center and Metropolitan Opera. Guests and families who enjoy the outdoors can explore Central Park, which is just a block from the hotel. The theater district is likewise easy to reach.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

7.5 Good

Based on 7,075 reviews

9.7

Location

7.5

Service

2.9

Wellness Area

2.2

Pool

Things to know

  • Great view

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Parking
Fitness centre
Pets allowed on request. Charges may apply.
Increased accessibility
Business centre
Internet
Wi-Fi
Concierge service
Laundry service
Meeting/Banquet facilities
Outdoor pool
No smoking
Bar/Lounge
Air-Conditioned
24 Hour Front Desk
Safe
Storage available
Terrace/Patio
Rooftop
Lift
Babysitting/child care services (surcharge)

Photos

Empire Hotel - New York - Building Provided by ICE Portal All photos (23)
Empire Hotel - New York - Balcony Balcony (1)
Empire Hotel - New York - Bar Bar (2)
Empire Hotel - New York - Bathroom Bathroom (1)
Empire Hotel - New York - Bedroom Bedroom (6)

Location

Most popular landmarks

  • Fifth Avenue 0.7 mi
  • Museum of Modern Art 0.7 mi
  • Broadway 0.7 mi
  • Frick Collection 0.8 mi
  • Times Square 0.9 mi
  • Rockefeller Center 0.9 mi

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