Overview

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Park Lane Hotel

36 Central Park South, New York, NY 10019, United States
+1 212 371 4000

£149+

Overall guest ratings

7.6/10 Good
Based on 9,511 reviews

Review highlights

  • 9.7
  • 6.6
  • 4.5
  • 4.5

Nearby

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    About

    A stay at Park Lane Hotel places you in the heart of New York, walking distance from Tiffany & Co. and Carnegie Hall. This 4-star hotel is close to Bloomingdale's and Rockefeller Center.

    Rooms

    Make yourself at home in one of the 628 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free international calls.

    Amenities

    Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services.

    Dining

    Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's room service (during limited hours). Meet other guests and eat at a complimentary reception. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Parking (surcharge)
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • ATM on-site
    • Laundry facilities
    • Room service
    • Coffee shop
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 9,511 reviews
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 6.6 "Internet is average."
      6.7 "67% thought it was adequately priced."
      6.7 "67% thought the wifi quality was ok."
    • 6.3 "Service is ok."
      6.2 "62% said the reception staff was ok."
      6.0 "Only 60% thought the service was professional."
      6.2 "62% said the concierge service was sufficient."
      5.1 "51% thought the management was tolerable."
    • 5.8 "Food is average."
      6.7 "Only 67% were satisfied with the menu."
      6.7 "Desserts were ok, said 67%."
      5.0 "50% thought the pizza was not bad."
      5.7 "Only 57% said beef and steak dishes were good."
    • 5.1 "Rooms are ok."
      6.9 "For only 69%, the tv was ok."
    • 4.5 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      3.6 "For 64%, the lobby entrance was sub-standard."
      0.3 "97% thought the facilities needed updating."
      3.7 "63% complained about the elevator."
      2.6 "74% didn't like the architecture."
    • 4.5 "Not very clean."
      4.4 "56% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
      1.6 "Unclean dining area, according to 84%."
    • 3.7 "Breakfast is below average."
      1.6 "84% said the breakfast was too expensive."
    • 2.5 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
      3.6 "For 64%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.7 Good
    Based on 4,565 reviews
    • 9.6 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.9 "Near to public transport, according to 99%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.7 "Internet is average."
      6.6 "66% thought it was adequately priced."
    • 6.2 "Bar is ok."
      6.8 "Only 68% were satisfied with the beverage prices."
    • 6.0 "Service is ok."
      5.3 "53% said the reception staff was ok."
      6.1 "Only 61% thought the service was professional."
      6.4 "64% said the concierge service was sufficient."
      5.2 "52% thought the management was tolerable."
    • 5.2 "Food is average."
      6.4 "Only 64% were satisfied with the menu."
    • 4.9 "Value below average."
      1.6 "84% said the breakfast was too expensive."
    • 4.4 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      3.9 "For 61%, the lobby entrance was sub-standard."
      0.4 "96% thought the facilities needed updating."
      3.9 "61% complained about the elevator."
      2.7 "73% didn't like the architecture."
    • 3.6 "Not very clean."
      3.7 "63% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
      4.6 "54% thought it was rather dirty."
    • 3.5 "Breakfast is below average."
      1.6 "84% said the breakfast was too expensive."
    • 2.4 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
      3.9 "For 61%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.6 Good
    Based on 3,233 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.9 "City centre within easy reach, said 99%."
      9.9 "Near to public transport, according to 99%."
      7.8 "Easily accessible by car, said 78%."
    • 6.7 "Internet is average."
      6.4 "64% thought the wifi quality was ok."
    • 5.9 "Service is ok."
      5.8 "58% said the reception staff was ok."
      6.0 "Only 60% thought the service was professional."
      6.1 "61% said the concierge service was sufficient."
      5.4 "54% thought the management was tolerable."
    • 5.4 "Food is average."
      6.8 "Only 68% were satisfied with the menu."
      6.2 "Desserts were ok, said 62%."
    • 5.2 "Average value."
      6.9 "Only 69% were satisfied with the beverage prices."
    • 4.7 "Rooms are not good."
      1.0 "90% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      0.5 "For 95%, the rooms looked old."
      3.9 "61% said rooms were dirty."
      0.3 "97% were disappointed with the minibar."
      1.4 "86% found problems with the furniture."
      2.8 "72% had problems with the shower."
      0.7 "Air conditioning was criticized by 93%."
      1.4 "86% said the bathroom was dirty."
      0.0 "100% were unsatisfied with the kitchenette."
      2.9 "71% criticized the small bathroom."
    • 4.4 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
      2.5 "75% didn't like the architecture."
      3.6 "For 64%, the lobby entrance was sub-standard."
      3.5 "65% complained about the elevator."
    • 4.3 "Not very clean."
      3.9 "61% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
    • 3.5 "Breakfast is below average."
      1.5 "85% said the breakfast was too expensive."
    • 1.7 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
      3.6 "For 64%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.5 Good
    Based on 190 reviews
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
    • 6.3 "Service is ok."
      6.1 "Only 61% thought the service was professional."
    • 5.6 "Rooms are ok."
    • 5.3 "Average value."
    • 5.0 "Average amenities."
      4.4 "56% thought the building wasn't nice."
    • 4.8 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 2.5 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.5 Good
    Based on 1,521 reviews
    • 9.5 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 6.1 "Bar is ok."
    • 6.1 "Internet is average."
      6.5 "65% thought it was adequately priced."
    • 5.5 "Service is ok."
      6.5 "65% said the reception staff was ok."
      6.0 "Only 60% thought the service was professional."
      6.1 "61% said the concierge service was sufficient."
    • 5.3 "Food is average."
      6.2 "Only 62% were satisfied with the menu."
    • 4.6 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      4.0 "60% said rooms were dirty."
      0.5 "For 95%, the rooms looked old."
      0.2 "98% were disappointed with the minibar."
      0.9 "91% thought they were poorly maintained."
      1.1 "89% found problems with the furniture."
      1.9 "81% said the bathroom was dirty."
      0.6 "Air conditioning was criticized by 94%."
      3.2 "68% had problems with the shower."
    • 4.0 "Not very clean."
      4.0 "60% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
      4.8 "52% thought it was rather dirty."
    • 3.7 "Breakfast is below average."
      1.4 "86% said the breakfast was too expensive."
    • 3.6 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
      3.6 "For 64%, the lobby entrance was sub-standard."
      3.8 "62% complained about the elevator."
      2.2 "78% didn't like the architecture."
    • 1.7 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
      3.6 "For 64%, the lobby entrance was sub-standard."
    View all review categories
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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