Overview

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Park Lane Hotel

36 Central Park South, New York, NY 10019, United States
+1 212 371 4000

£136+

Overall guest ratings

7.6/10 Good
Based on 9,511 reviews

Review highlights

  • 9.7
  • 6.6
  • 4.5
  • 4.5

Good to know

  • Great view

Nearby

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    About

    Across the street from Central Park, this New York hotel is 2 blocks from Fifth Avenue shopping, less than 3 blocks from Columbus Circle, and 8 blocks from Rockefeller Center. A train station is located nearby.

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    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Parking (surcharge)
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • ATM on-site
    • Laundry facilities
    • Room service
    • Coffee shop
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 9,511 reviews
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 6.6 "Internet is average."
      6.7 "67% thought it was adequately priced."
      6.7 "67% thought the wifi quality was ok."
    • 6.3 "Service is ok."
      6.2 "62% said the reception staff was ok."
      6.0 "Only 60% thought the service was professional."
      6.2 "62% said the concierge service was sufficient."
      5.1 "51% thought the management was tolerable."
    • 5.8 "Food is average."
      6.7 "Only 67% were satisfied with the menu."
      6.7 "Desserts were ok, said 67%."
      5.0 "50% thought the pizza was not bad."
      5.7 "Only 57% said beef and steak dishes were good."
    • 5.1 "Rooms are ok."
      6.9 "For only 69%, the tv was ok."
    • 4.5 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      3.6 "For 64%, the lobby entrance was sub-standard."
      0.3 "97% thought the facilities needed updating."
      3.7 "63% complained about the elevator."
      2.6 "74% didn't like the architecture."
    • 4.5 "Not very clean."
      4.4 "56% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
      1.6 "Unclean dining area, according to 84%."
    • 3.7 "Breakfast is below average."
      1.6 "84% said the breakfast was too expensive."
    • 2.5 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
      3.6 "For 64%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.7 Good
    Based on 4,565 reviews
    • 9.6 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.9 "Near to public transport, according to 99%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.7 "Internet is average."
      6.6 "66% thought it was adequately priced."
    • 6.2 "Bar is ok."
      6.8 "Only 68% were satisfied with the beverage prices."
    • 6.0 "Service is ok."
      5.3 "53% said the reception staff was ok."
      6.1 "Only 61% thought the service was professional."
      6.4 "64% said the concierge service was sufficient."
      5.2 "52% thought the management was tolerable."
    • 5.2 "Food is average."
      6.4 "Only 64% were satisfied with the menu."
    • 4.9 "Value below average."
      1.6 "84% said the breakfast was too expensive."
    • 4.4 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      3.9 "For 61%, the lobby entrance was sub-standard."
      0.4 "96% thought the facilities needed updating."
      3.9 "61% complained about the elevator."
      2.7 "73% didn't like the architecture."
    • 3.6 "Not very clean."
      3.7 "63% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
      4.6 "54% thought it was rather dirty."
    • 3.5 "Breakfast is below average."
      1.6 "84% said the breakfast was too expensive."
    • 2.4 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
      3.9 "For 61%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.6 Good
    Based on 3,233 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.9 "City centre within easy reach, said 99%."
      9.9 "Near to public transport, according to 99%."
      7.8 "Easily accessible by car, said 78%."
    • 6.7 "Internet is average."
      6.4 "64% thought the wifi quality was ok."
    • 5.9 "Service is ok."
      5.8 "58% said the reception staff was ok."
      6.0 "Only 60% thought the service was professional."
      6.1 "61% said the concierge service was sufficient."
      5.4 "54% thought the management was tolerable."
    • 5.4 "Food is average."
      6.8 "Only 68% were satisfied with the menu."
      6.2 "Desserts were ok, said 62%."
    • 5.2 "Average value."
      6.9 "Only 69% were satisfied with the beverage prices."
    • 4.7 "Rooms are not good."
      1.0 "90% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      0.5 "For 95%, the rooms looked old."
      3.9 "61% said rooms were dirty."
      0.3 "97% were disappointed with the minibar."
      1.4 "86% found problems with the furniture."
      2.8 "72% had problems with the shower."
      0.7 "Air conditioning was criticized by 93%."
      1.4 "86% said the bathroom was dirty."
      0.0 "100% were unsatisfied with the kitchenette."
      2.9 "71% criticized the small bathroom."
    • 4.4 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
      2.5 "75% didn't like the architecture."
      3.6 "For 64%, the lobby entrance was sub-standard."
      3.5 "65% complained about the elevator."
    • 4.3 "Not very clean."
      3.9 "61% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
    • 3.5 "Breakfast is below average."
      1.5 "85% said the breakfast was too expensive."
    • 1.7 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
      3.6 "For 64%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.5 Good
    Based on 190 reviews
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
    • 6.3 "Service is ok."
      6.1 "Only 61% thought the service was professional."
    • 5.6 "Rooms are ok."
    • 5.3 "Average value."
    • 5.0 "Average amenities."
      4.4 "56% thought the building wasn't nice."
    • 4.8 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 2.5 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.5 Good
    Based on 1,521 reviews
    • 9.5 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 6.1 "Bar is ok."
    • 6.1 "Internet is average."
      6.5 "65% thought it was adequately priced."
    • 5.5 "Service is ok."
      6.5 "65% said the reception staff was ok."
      6.0 "Only 60% thought the service was professional."
      6.1 "61% said the concierge service was sufficient."
    • 5.3 "Food is average."
      6.2 "Only 62% were satisfied with the menu."
    • 4.6 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      4.0 "60% said rooms were dirty."
      0.5 "For 95%, the rooms looked old."
      0.2 "98% were disappointed with the minibar."
      0.9 "91% thought they were poorly maintained."
      1.1 "89% found problems with the furniture."
      1.9 "81% said the bathroom was dirty."
      0.6 "Air conditioning was criticized by 94%."
      3.2 "68% had problems with the shower."
    • 4.0 "Not very clean."
      4.0 "60% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
      4.8 "52% thought it was rather dirty."
    • 3.7 "Breakfast is below average."
      1.4 "86% said the breakfast was too expensive."
    • 3.6 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
      3.6 "For 64%, the lobby entrance was sub-standard."
      3.8 "62% complained about the elevator."
      2.2 "78% didn't like the architecture."
    • 1.7 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
      3.6 "For 64%, the lobby entrance was sub-standard."
    View all review categories
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great view"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    central park
    high average age
    new york
    great location
    park lane
    great hotel
    prime hotel
    easy to reach on foot
    domestic beer
    mini bar very expensive
    high fan
    great view
    perfect ambiance
    perfect location hotel
    park view
    mandatory resort or whatever fee
    drainage was an issue
    stuffy old
    bit grumpy
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