Would you like to save as your currency permanently or for this visit only?
The room and accommodations were excellent. The hotel staff is friendly and courteous. The beds were very comfortable and had very nice pillows. The waitresses in the restaurant were pleasant and helpful. They made a point of sharing the absolutely breathtaking sunset over the ocean with us and suggesting local attractions we might enjoy. The hotel is nice and has a great location, but the staff makes it even better. The food in the restaurant is not that good. We enjoyed the calamari, and the atmosphere and view were fantastic. It's not a bad place for a pleasant quiet meal, and you can't beat the view. But if you really want to experience good local dining ask the staff where the locals go for good food.
Nothing. Our ocean view was obscured by the dark and dirty roof of the building below. We were obviously given the oldest building of the group. Very small, dank, the sheets felt damp, the whole room was dirty, including the fan which had lint and hair blowing out of it. NO AIR CONDITIONING! I purposely re booked with Shilo Inn to have a pool for my daughter and upped my price about 60 dollars and was SORELY dissapointed. I will never stay here again. Gross gross gross.
Ocean right out the door. Convenient to walk to cafes (panini and stephanies are great). For the price very dated amenities. Make me scared of what the $60 hotels in Newport are like.
Got an amazing deal and didnt pay extra for an ocean view but still got one, hotel is right on the beach You could hear all the noises from people walking and talking outside
tHE LOCATION iT WAS SHABBY AND RUN DOWN. WHO'S THE SLUMB LORD THAT OWNS IT? THERE'S SO MUCH DEFERRED MAINTENANCE THAT IT WOULD TAKE A CREW OF HANDIMEN MONTHS TO PUT IT BACK INTO GOOD SHAPE!
Won't be staying at a Shilo Inn ever again based on our experience at this location
Loved the view. Staff was friendly and helpful. Room was clean. Linens were fresh and crisp. The shower had excellent pressure. View was slightly marred by another building. The room had a definite slope to one side. Entering the bathroom was like the Twilight Zone. The beds were saggy. The shower curtain was old and the threads were pulled. The only way down to the beach was 84 stairs. Being disabled, the beach at this motel was inaccessible. Only french roast coffee.
The views! Every room had an unobstructed view of the beach. It was a nice change of pace compared to other hotels in that price range. The rooms were very dated. When I want to check in, there seemed to be too many trainees and not enough people behind the desk that knew what they were doing. It seemed like there was one person behind the desk that knew what he was doing. Every question from the other people checking in and the cleaning staff was going through him, which increased the waiting times for everyone else , the line was literally out the door. What stuck me as odd was there was another person there who knew what to do but decided that at 4:00, chech in time, she had to go home instead of helping out. Because of the line of people checking in and rooms not being ready by check in times, it took me 30 min just to get my room. If it wasn't for the view, I would of went somewhere else.
The beach access was perfect, as was the view from the room. The hotel was close to everything, we walked to the shops at Nye Beach, plus a short drive to the bay front district. Breakfast coupons and free drink coupons on site were perfect! Nothing we didn't like!
The ocean view and closeness to Nye beach area was nice. This hotel is run down and needs to be updated. There were kids running all over the room above us both nights. The room window openings are too small to let in any air and it gets very hot in the afternoons. Won't go back.
Location... View was the best. Room was dated. Fridge was broke. Pool looked skungey.
Good room for a great price.
Very romantic waterfront Hotel we had an excellent stay and will definitely be back There wasn't anything I didn't like
My husband and I stayed here 1 night but wish we stayed longer! The staff was super friendly. The room was a nice size and included a couch and fireplace. The view was lovely even considering the foggy weather we were given. Would definitely make a point to visit here again! The elevator is slow
No surprises. Good bed and linens. Appreciate the in house laundry"
Love this hotel. The beach views are fantastic. Room had a great balcony overlooking the ocean, and a nice fireplace. The staff was friendly. We stayed there 2 nights - room has a fridge, which is nice. My kids loved the pool. I was not a fan of the breakfast. The sausage gravy was not very good, and the eggs did not look appealing. To be fair, most hotels offer a "free hot breakfast", and IMO, most are not very good, so I am not surprised.
The staff The mattress was due to be replaced
The hotel was tastefully done and very homey
Cleanliness, professional staff, great value for the money, proximity to beachfront.
Comfortable rooms, good breakfast, lots of pillows Cable TV
We were right across from the beach. The room was super clean and modern. The staff were so kind and helpful. Nothing, I would stay there again
Great location for everything that I needed to get done on this trip
Comfort Inn is always a good value. Clean, comfortable and friendly staff.
Staff were very friendly, courteous, and helpfu. I wish they included recycle bins in the room. The hotel did not seem very eco-friendly.
The room and beds were comfortable. The staff was attentive and helpful. The included. Real fast had tons of options and offered something for everyone.
Nice staff. Decent breakfast. No elevator. Funny smell to room. Lumpy mattress. Place has a very old and worn feel to it.
Walking distance to beach and Nye Beach area. Staff was very helpful. Beds were comfortable. Breakfast bar very small with only a single coffee pot; selection mediocre. Grounds untidy and messy & smelly garbage container near rooms and ice machine. Building needs upgrades and repair.
covered and somewhat enclosed passageways - helped muffle hwy 101; saw ocean but would have liked to hide houses between hotel and ocean. continental breakfast. friendly staff. comfortable bed. Sue
Way over priced for cheap nasty motel.
The breakfast was awesome with eggs, waffles, cereal, juices, hot chocolate, fruit, bagels, muffins and probably more. Knocks $20+ off the price of the stay, in my opinion. Check-in was a minor hassle because of Costco firing American Express and switching to CitiBank Visa cards. This resulted in the credit card I used to book the room earlier this year being denied when we attempted to check in. Apparently, our reservation was cancelled because we were not at the motel at 3:00 P.M. However, the receptionist was able to get approval to reinstate the reservation within 10-15 minutes and we enjoyed our stay.
Beds not so comfortable
Comfortable room Reserved two nights, schedule changed and only needed one. Still charged for two and they told me there was nothing they could do.
The pool and the hot tub worked well for us. The staff were great. Close to the aquarium. Our hotel's view was of the hotel next door parking lot with very bright lights. But as the only hotel left in Newport that day,I'm not complaining!
She room was really nice. Mosquitoes in the area got into the front area.
Continental breakfast is always a plus. Beds were comfy and having a fridge in the room is a great point for my choice of hotels.
There was absolutely no ocean view like the pictures suggested. when I booked a suite I expected a bedroom in its own room. Not a half wall dividing a pull out couch with an inch thick mattress that was slanted. I have a toddler and thanks to the misrepresentation we had to be in bed with him at 8:30. The front desk did nothing to aid my complaints besides tell me I read the website wrong. This room was definitely not worth the $200 a night I paid for it and I will never be returning to this hotel.
Loved that there was an indoor pool and hot tub. Close to the aquarium. Lobby was clean, warm and inviting. Even decorated for Halloween. Our room had a very funky smell to it. Room 209.
Small breakfast room, had to wait for a seat
I wouldn't book this hotel for your anniversary. But we took our family to the aquarium and it was perfect!!! A great value Pool, fitness center Great kind staff Continental breakfast Clean and updated for the coast It's hard to walk to the bay front with kids because you need to cross the bridge
Bright lights on parking lot, HD programming Soulless, boxy, long hallways
Beds are always comfy, like the microwave and fridgie in the room, room size is always generous however, the carpet in the room had large brown spots on it, the elevator was a tight squeeze and slow, and the walls could use some new paint. We could also only get one seat in the breakfast room so my sister had to stand and eat.
Staff was friendly, room was clean and it was well located. Hot tub wasn't working and the beds were really uncomfortable. We aren't high maintenance people but they were pretty solid and firm.
Pool, breakfast, staff. Location was great.
What was not to like. This is not our first time staying at the hotel. We come up every year from California and this is always the place we stay at. Everyone is always nice and it's always clean.
Nothing Waited for ever, him and family were eating or something. Finally shows up to the desk n is rude n short. Was in a bad place n was run down. Went to the Shilo was great n had good food. No pets ever which is against the law with service animals. Don't go place looked terrible...
It's in the bay with a nice view Room was about 25 years outdated, sub par cleanliness, and old room smell
I appreciated that the staff was very friendly and helpful. I had a problem with the booking company to upgrade my room, which was not acceptable. I arrived at the resort and they were able to upgrade my room with no problem. I will go back again.
The 101 was shut down in the direction we were heading and we needed a hotel at the last minute. We got a good deal on the room, check in was snappy, room was comfy and clean. The bathtub was a little uncomfortable.
The beds were comfortable and the hotel was clean. It was a little too spendy.
We stayed with our children on the top floor. They loved it! The view was beautiful. We will be staying there in the future. It is close to the beach and they have a little hose to wash of sandy feet near the path up to the hotel. Pool room is great too! We wish they offered a free breakfast.
The Starfish Grill, we ordered the special for breakfast. 2 waffles, 2 pieces of bacon. It came out, and it looked like 2 small freezer waffles. Very disappointed. I thought they would at leastsketch fresh breakfast, especially since we were paying for this. No free breakfast as BW has been advertising.
Everything. The staff was friendly, the room was very spacious and clean. We received 10% off at the Steakhouse right behind the hotel (and it was delicious), plus the free hot breakfast was very good. Overall, one of the best hotels I've stayed at. Nothing
We love the location and ocean view this hotel offers. We arrived 3 hours before check in time and the staff had our room ready within 15 minutes and allowed us to check in early. The room is not kid friendly, there was cords everwhere. My crawling 9 month old brought light to many open outlets and dangling cords throughout the entire room. We also saw several splatters of unknown substances around the rooms walls (gross) and on the headboard (even grosser).
Very convenient to beach. Nice swimming pool. Excellent on-site dining in the cafe. The prices were reasonable and the food was good. The bacon...yum! All staff that we encountered were polite and friendly. Good choice for families. Also dogs are allowed! The air system in the room was out of date and made sleeping stuffy unless the door was left open. This used to be a Hilton, and now looks like there are a number of updates necessary....some holes in the wall..in dining room. Though everything was clean it had a bit of a tired look. However, I will say that I think it is an excellent lodging for families.
The only thing i liked about this hotel was how close it was to the beach. My credit card was over charged 3 times! They over charged me a total of 229$ when I went to talk to the manager about this she said there was nothing I could do until tomorrow when you check out. So needless to say my vacation was ruined. I wasn't able to do as much as I had wanted to do. Then the next morning during check out she reversed all the fees. Later i checked my bank statement to see if the money was refunded and they had shorted me a dollar. I will never stay at this hotel again. Nor will i ever suggest it to anyone.
The view was Great and the weather perfect. Sunny and windless. Even if it had been raining and windy it was still a great place to watch rough weather, Room was very comfortable. Kitchen had all the right stuff and everything was very clean. Bed was very comfortable - no complaints there.
Tha location overlooking the Newport Bay is very nice and relaxing. Great view. Close proximity to the historic bay front. The room was clean, comfortable and nicely decorated. The pillows were not the best, very firm and not comfortable.
The staff was incredibly friendly. The room was very clean. The wall are very thin. We could hear the people in the next room whooping it up until 1 am.
Its good Nothing as such
The Staff was all great. The cleaning staff gets top kudos. Office staff efficient, and cordial as could be also.. My wife is pretty much a stickler about CLEAN... and I can say that she was totally impressed. So if you or yours like CLEAN...!!
Not 1 thing horrible, dirty , even the parking lot was horrible , like you might get mugged . And apartments looking directly into my room.
The lication, absolutelt. There was no ac that we could find, there was a fan but no way that we saw to turn it on. We went to dinner and planned on asking about it when we returned, but by then the front office was closed.
The location was good, and the bed was comfortable. No AC or fan. It was extremely stuffy and too quiet. No cribs for use. The shower had no pressure and no hot water. The free breakfast was lacking. There was no selection or variety. The hostess wasn't very helpful on the phone. NOT recommended.
Mike was great with customers, very friendly n knowledge able No, was good value for the money
This guest did not leave comments about this hotel.
location I liked that the rooms are non-smoking - I DIDN'T like that the room I was in was right next to (e.g. 2 feet from) the designated smoking area, which wasn't immediately apparent since it was two steps beyond the room (walked to the room, not past it)
I liked the location. Staff was friendly! For the most part the room was clean. Although I didn't use them they had a refrigerator and microwave in the room. This is always a plus. Had to park on the street because all the parking spots were taken. The shower, not soogood. It was pretty much a trickle. I guess they were trying to save water and money but not thinking of pleasing the customers. The continental breakfast was a joke.
Free Wi Fi was incredibly fast. Very close to the beach and walking distance to great food (Newport Cafe) No AC. So did get a little warm. Luckily we had a fan with us just in case.
Good quality continental breakfast with locally made quick breads. Decent coffee. Close to the beach and downtown. It can be noisy (road noise) as it's right on the 101 through town.
Oceanfront room with gas fireplace on a chilly day. Very clean and comfortable. Very nice restaurant for dinner and breakfast.
Everything was great, except for the wifi connection. We ended up needing to use our data instead in order to do anything requiring the internet. Overall a lovely and romantic stay.
The beach view was just as great as Maui (in a different way) if not better. The rooms were clean, beds were comfortable, staff were beyond friendly, & plenty more! I was happy w the entire stay! Nothing
You should stop emailing me after this You emailing me 5 times
Clean rooms and good breakfast selection. Low rates for a good clean hotel room. Would be nice if they had a pool or spa.
conveniently located close to good restauarants spotty wifi
Clean Air freshener was way too strong when we entered the room, my daughter's sinuses kept her up all night long.
Easy to find and good location on main highway through town. Room was clean and comfortable. Wish breakfast had diabetic options.
Everything else Bed
We had an upgrade to a king suite, which was very pleasant. The facilities were nice and the staff kind. The bed was comfortable and the location in Nye Beach is great. In room french press and coffee was pleasant. Access to games and DVDs was great for our family. We didn't have direct beach access from the Inn due to construction that blocked the staircase. The room was also difficult to keep warm enough, especially the bathroom.
The location was the best thing about this hotel, but there are lots of other hotels in the area. Spend the extra 10 bucks a night to upgrade to stay anywhere else. I wouldn't recommend this hotel to anyone and will never stay there again. It was absolutely disgusting. Stains on walls, the floor, mold on the shower curtain, the lock on the door didn't work, dirty hand/fingerprints around doors and light switches.also, they advertise wifi but they dont offer it to guests.
the room was small but very clean. yes i wish they stated that there were no small containers of shampoo or soap.
Was right in the city. It was dirty. It had a very bad mildew smell. Cigarette burns all over bathtub. Had to run the water for 20 mins before jt would get warm. Was very run down and almost everything was broken.
Nothing Dirty and dated. 13' TV hanging on the wall that had a picture that was not watchable. Stains on carpeting beyond cleaning. I got what I payed for this room. What killed me is I wanted to add a night and the price almost doubled to 4 star room pricing!
The bathroom was awesome roomy and great for us The staff was rude and we got charged extra for kids when I filled out the form I said I was bringing two kids. The beds could use another blanket and a couple bigger pillows.
after driving four or five hours to reach this destination, we were greeted with a sign informing us that the office was closed until 8 the following morning.
The bed linens were actually fresh and clean. Bed was comfortable. It had all the basic appliances like fridge and microwave, television. The bath tub had soap scum. Husband got shocked from coming in contact with the TV platform. TV was grainy. Stayed for 2 nights, garbage were not collected. No fresh towels. No wash cloths, no shampoo. Toilet flusher broke. Mirrors dirty. Bath mat stained
It was the cheapest The bathroom fan didn't work.
The price was as expected, after reading other reviews I wasn't surprised when manager tried to up charge rate. I just looked at him for a few seconds without smiling and then asked him to explain the added 50 dollars, he stammered and said he was kidding Dishonesty of manager, ants, manager placed us as far as possible from entrance although plenty of vacancy. One towel for family of four, reading reviews I knew to bring own towels and double check for bed bugs.
I liked free parkng ,lots of towels, comfortable beds,pet friendly room. they need to update bathroom fixtures,lites and faucets .Need lamp at table for studing or games.
Several pieces broken in the room, WiFi not very reliable
Dirty dirty dirty no pillow cases on pillows . smelled horrible
Pretty bedspreads Staff was quite rude. Half used limes, salt and dirty glasses were under the beds.
Location is the best part. You can walk to the bay and brewery. Downtown area just over the bridge and down to the right! It was hot as hell in the 3rd floor. No AC, carpet sticky. Smelled like asshole. Very stinky. Okay clean. Staff ok. TV nice. Nothing special. It's good for a quick stay. Stayed two nights. would not stay again. Only if nothing else was available. You get what you pay for.
Short walk to beach access. Staff were friendly. I said I wanted a quiet room, they think the highway side is quieter but in no way is that remotely true. There was sticky brown substance on the microwave buttons, there was sticky clear substance on bathroom floor. There was an overpowering floral/fruit scent permeating the room which never subsided even with door and window wide open.
I booked the day we came on Spring BREAK so I was thrilled I got something at all. But the bonus was the family who ran it was cheerful and polite. You could tell by the grouds and rooms they took in pride in their property. The only thing I'd change is the bed, it was a tad squeaky due to the plastic on the box spring. We'd definitely stay again.
You get what you pay for. Old and musty. Good enough for a one nighter
Despite the name, the room was clean, bed was soft, they're located just up the hill from Rogue Brewery and a lot of adorable shops on the inner side of the Newport bay, and the beach on the other side. It seems weird to mention but the window opens - something a lot of hotels at this price level have sealed shut. That's great with what nice weather you get most of the year. The name kind of implies something a lot worse. There was a loud argument between 2 people in one of the adjacent rooms, but, I've had that at pricey hotels, so, not very relevant.
If you are looking for a clean, decent hotel room close to the beach and attractions but are on a budget, this is a great place to stay. Friendly staff, great location and very clean. Bed was very comfortable too!
Clean rooms. Breakfast very limited and not restocked very well.
My husband and i really liked that the facility had a hot tub and offered guests free continental breakfast each day. The room was very neat and clean, and our bed had lots of comfy pillows! The building needed obvious updates. The "spa" was a hot tub that was not very hot and had no dial to turn up the temperature. Our continental breakfast was free fruit and a bowl of cereal. Not much continental about that!
A last minute decision to stay in Newport. There were no AirBnB's and this was a good option. The room and bathroom were clean. People parked their SUV's in compact spots. The breakfast was grab N go, and super sugary. Anyone who was using the water you could hear the loud pipes through the walls. Too expensive for this place.
The rooms are spacious and clean. The beds are comfortable. Overall we enjoyed our stay. The cleaning crew were very nice and the evening clerk was helpful. The continental breakfast leaves a lot to be desired. Donuts, cereal, muffins and a little fruit was all that was offered. Coffee was to bitter to drink. The staff made you feel awkward while getting breakfast. Only cool air is by opening the window so at night it was a little to warm to sleep.
The apartment was like new with excellent views of the beach and headlands. Excellent for family dog too. Good for both fair and foul weather.
My boyfriend and I stayed here one day and one night during a coastal road trip. The view from our condo and the pure coziness of everything and the beauty of the grounds made us want to stay for a whole week! It was my boyfriends birthday and I purchased the celebration package for him and Aaron went above and beyond with it! The grounds are beautiful and well kept and I can't wait to bring my family back to this gem!
Let me state that the advertising for this site are deceptive at best. Should be advertised as a Boutique hotel. That being said the place was clean, well kept up and secluded, if not for the surrounding properties you would think you were in a place time forgot. It reminded me of the family beach house my grandfather built back in the 20's. The amenities in the kitchen were fine and the kitchen was sparkling clean. The property is so quite and the beach so private. The fact is the place and its charm grow on you and you settle in to a comfortable state of mind that one does not often find in to days crazy fast pace. An experience in nostalgia, a look back if you are like me a child of the 40's & 50's. As previously stated the place needs to be advertised as a boutique property. Explain the fireplaces are electric wall hangings. By comparing the average rates rates for the area I would consider this property about 15% overpriced when comparing amenities. The rate is equal to the Best Western at Agate beach which has food and beverage service and indoor pool among other things.