Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
6.0
Super staff, clean Motel. Oooold
review from KAYAK -
2.0
Rebuild a new hotel. Instead to repair or renovate.
review from KAYAK -
2.2
It cost me about $200.00 for the night . But I did not get service at all . I try to complaint but the famale at the counter does not speak English . So I did not bother her to complaint . I just left the motel . Filthy room .
review from KAYAK -
2.0
Nothing good about this hotel Dirty towels, very old and dirty microwave and refrigerator. U cant even put your food in them. Too expensive for what they offer. Walls peeling off. Very old air conditioning that makes a loud noise all night. Couldnt wait for morning to come so i can get out of this dirty looking room before my children contract a disease. They had three supposedly white towels in the room. One had turned brown already, one had a large dark red stain on it and the other had lots of hair. This place needs to be completely broken down and rebuilt, dont be deceived by what you see on the pictures.
review from KAYAK -
2.5
Poor beds and bad toiletries with sink overflowing
review from KAYAK -
2.0
Nothing Everything about it was horrible. It is a motel! It's overall dirty, cracked paint, moldy, cracked doors, smells, rude staff, bugs, spider webs everywhere. The "breakfast" is served in the rental office which has a tiny table. It's sticky and old. They should state it is a motel for people traveling from far and guiding themselves by the photos and ratings. What they promote and advertise (with photos and all) it looks like a pleasant place to stay yet when yo get there and see it you just want to run away. We had to cancel because of the conditions of the place and ended up loosing half the money we paid. They refused to accommodate that for us since their policy states that cancelation within a certain time frame has a one night fee penalty. I understand that and I would have been satisfied if I had canceled for reasons not related to the above mentioned. If the place is being deceitful and is falsely advertised then I shouldn't have to be penalized for cancelation since they area e fulfilling their end. I would not stay there even it if was for free or if someone paid me to stay. It is horrible!!!!! Lastly, booking it trough the specific search sites and not directly from the place is also no guarantee of anything. Neither the website used to so the purchase nor the place of stay take responsibility and work with the customer to make things right when it deals with issues that are not created by the customer (meaning cancelations due to lack of cleanliness and overall dissatisfaction, and being wrongly informed)
review from KAYAK -
8.6
Convenience to the town and the attractions
review from KAYAK -
2.6
Not far from the falls Place is falling apart
review from KAYAK -
3.2
This hotel is close to the main road and has easy access to Niagara Falls. The staff were nice but not very helpful. The hi-speed internet access consisted of an old computer in the main lobby/dining room. The pool was small, and the rooms were not like those shown on the website. Breakfast was just white toast, grape jelly, corn flakes, and coffee, and juice. Not very impressive
review from KAYAK -
2.0
Nothing the bed had bed bugs the staff was very rude. The room was not clean very dirty. I would not recommend this place to anyone. I didnt like anything. I even had to call the cops because they were rude and nasty about the bed bugs. Its a shame you have them on your hotel list it makes you look bad. I would never go through booking.com again.
review from KAYAK -
4.0
The location Very small rooms the photos on the internet are not accurate. The hotel is really a motel, not what I was looking for.
review from KAYAK -
8.0
location, friendly staff, shuttle to falls and casino
review from KAYAK -
7.2
clean rooms easy axcest roomy would stay again
review from KAYAK
-
6.0
Super staff, clean Motel. Oooold
review from KAYAK -
2.0
Rebuild a new hotel. Instead to repair or renovate.
review from KAYAK -
2.2
It cost me about $200.00 for the night . But I did not get service at all . I try to complaint but the famale at the counter does not speak English . So I did not bother her to complaint . I just left the motel . Filthy room .
review from KAYAK -
2.0
Nothing good about this hotel Dirty towels, very old and dirty microwave and refrigerator. U cant even put your food in them. Too expensive for what they offer. Walls peeling off. Very old air conditioning that makes a loud noise all night. Couldnt wait for morning to come so i can get out of this dirty looking room before my children contract a disease. They had three supposedly white towels in the room. One had turned brown already, one had a large dark red stain on it and the other had lots of hair. This place needs to be completely broken down and rebuilt, dont be deceived by what you see on the pictures.
review from KAYAK -
2.5
Poor beds and bad toiletries with sink overflowing
review from KAYAK -
2.0
Nothing Everything about it was horrible. It is a motel! It's overall dirty, cracked paint, moldy, cracked doors, smells, rude staff, bugs, spider webs everywhere. The "breakfast" is served in the rental office which has a tiny table. It's sticky and old. They should state it is a motel for people traveling from far and guiding themselves by the photos and ratings. What they promote and advertise (with photos and all) it looks like a pleasant place to stay yet when yo get there and see it you just want to run away. We had to cancel because of the conditions of the place and ended up loosing half the money we paid. They refused to accommodate that for us since their policy states that cancelation within a certain time frame has a one night fee penalty. I understand that and I would have been satisfied if I had canceled for reasons not related to the above mentioned. If the place is being deceitful and is falsely advertised then I shouldn't have to be penalized for cancelation since they area e fulfilling their end. I would not stay there even it if was for free or if someone paid me to stay. It is horrible!!!!! Lastly, booking it trough the specific search sites and not directly from the place is also no guarantee of anything. Neither the website used to so the purchase nor the place of stay take responsibility and work with the customer to make things right when it deals with issues that are not created by the customer (meaning cancelations due to lack of cleanliness and overall dissatisfaction, and being wrongly informed)
review from KAYAK -
2.6
Not far from the falls Place is falling apart
review from KAYAK -
3.2
This hotel is close to the main road and has easy access to Niagara Falls. The staff were nice but not very helpful. The hi-speed internet access consisted of an old computer in the main lobby/dining room. The pool was small, and the rooms were not like those shown on the website. Breakfast was just white toast, grape jelly, corn flakes, and coffee, and juice. Not very impressive
review from KAYAK -
2.0
Nothing the bed had bed bugs the staff was very rude. The room was not clean very dirty. I would not recommend this place to anyone. I didnt like anything. I even had to call the cops because they were rude and nasty about the bed bugs. Its a shame you have them on your hotel list it makes you look bad. I would never go through booking.com again.
review from KAYAK -
4.0
The location Very small rooms the photos on the internet are not accurate. The hotel is really a motel, not what I was looking for.
review from KAYAK
