Overview

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Quality Hotel & Suites At The Falls

240 First Street, Niagara Falls, NY 14303, United States
+1 716 282 1212

£60+

Overall guest ratings

7.5/10 Good
Based on 2,394 reviews

Review highlights

  • 8.0
  • 8.0
  • 4.5
  • 4.3

Good to know

  • Comfortable beds

Nearby

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    About

    You're sure to get your money's worth at the Quality Hotel and Suites at the Falls in Niagara Falls, NY near Niagara Falls and Seneca Niagara Falls Casino. We are also near Niagara Falls State Park, Fashion Outlets of Niagara Falls, Niagara University and the Conference and Event Center Niagara Falls. Enjoy hotel amenities like free WiFi, a business center, a 200-person meeting room, access to copy and fax services, an indoor heated pool and a hot tub and a restaurant. Your spacious room includes a safe, desk, microwave, refrigerator, coffee maker, iron, ironing board, full flat-screen HDTV and sofa sleeper. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Limited free parking is located on the property. Pet charge: 30.00 per pet. Pet limit: 2 pets-room allowed. Limited onsite parking available. Additional parking available in City parking ramp adjacent to Hotel (ticket validated at front desk)

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    Choice Hotels

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Pool table
    • Designated smoking area
    • Cable or satellite TV
    • No smoking
    • Express check out
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.5 Good
    Based on 2,394 reviews
    • 8.0 "Great service."
      8.5 "85% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      7.8 "78% found the restaurant service to be one of the best."
      8.1 "81% said the recreation staff was great."
    • 8.0 "Location is great."
      8.8 "88% liked the proximity to sightseeing."
      9.3 "93% thought parking was inexpensive."
      9.8 "98% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 5.7 "Food is average."
      5.0 "Only 50% were satisfied with the menu."
    • 4.5 "Breakfast is below average."
      4.1 "59% said the breakfast was too expensive."
    • 4.3 "Rooms are not good."
      4.2 "58% said rooms were dirty."
      1.6 "84% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      1.3 "For 87%, the rooms looked old."
      1.0 "90% found problems with the furniture."
      1.8 "82% said the bathroom was dirty."
      0.3 "97% criticized the small bathroom."
      1.8 "82% had problems with the shower."
      1.1 "Air conditioning was criticized by 89%."
      0.5 "95% thought the tv was sub-standard."
    • 4.1 "Not very clean."
      4.2 "58% said rooms were dirty."
      3.9 "61% thought it was rather dirty."
      1.8 "82% said the bathroom was dirty."
      3.1 "Dirty pool, said 69%."
    • 4.1 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      3.5 "For 65%, the lobby entrance was sub-standard."
      0.5 "95% thought the facilities needed updating."
      3.3 "67% were unhappy with the handicap accessible facilities."
      0.0 "100% didn't like the architecture."
    • 2.4 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      3.5 "For 65%, the lobby entrance was sub-standard."
      1.7 "83% didn't like the unstylish hotel."
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    Overall rating

    7.4 Good
    Based on 1,053 reviews
    • 8.1 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.8 "78% thought the service was very professional."
    • 7.6 "Good location."
      8.9 "89% liked the proximity to sightseeing."
      9.4 "94% thought parking was inexpensive."
    • 5.6 "Food is average."
    • 4.9 "Not very clean."
      4.8 "52% said rooms were dirty."
      4.3 "57% thought it was rather dirty."
      2.2 "78% said the bathroom was dirty."
    • 4.6 "Rooms are not good."
      4.8 "52% said rooms were dirty."
      1.9 "81% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      1.8 "82% had problems with the shower."
      1.2 "For 88%, the rooms looked old."
      1.0 "Air conditioning was criticized by 90%."
      0.9 "91% found problems with the furniture."
      2.2 "78% said the bathroom was dirty."
      0.2 "98% criticized the small bathroom."
      0.5 "95% thought the tv was sub-standard."
    • 4.4 "Breakfast is below average."
      3.7 "63% said the breakfast was too expensive."
    • 4.3 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      3.2 "For 68%, the lobby entrance was sub-standard."
    • 2.4 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
      3.2 "For 68%, the lobby entrance was sub-standard."
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    Overall rating

    7.3 Good
    Based on 1,244 reviews
    • 8.1 "Location is great."
      9.1 "91% liked the proximity to sightseeing."
      9.3 "93% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
      9.9 "99% enjoyed the restaurants & bars nearby."
    • 7.7 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      7.9 "79% said the recreation staff was great."
    • 5.3 "Average comfort."
    • 4.3 "Breakfast is below average."
      4.2 "58% said the breakfast was too expensive."
    • 3.9 "Rooms are not good."
      4.1 "59% said rooms were dirty."
      1.4 "86% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      4.7 "53% said rooms were small."
      1.1 "For 89%, the rooms looked old."
      1.8 "82% said the bathroom was dirty."
      1.0 "90% found problems with the furniture."
      0.4 "96% criticized the small bathroom."
      0.8 "Air conditioning was criticized by 92%."
      1.8 "82% had problems with the shower."
    • 3.9 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      3.4 "For 66%, the lobby entrance was sub-standard."
      1.6 "84% complained about the elevator."
      0.4 "96% thought the facilities needed updating."
    • 3.7 "Not very clean."
      4.1 "59% said rooms were dirty."
      3.6 "64% thought it was rather dirty."
      1.8 "82% said the bathroom was dirty."
    • 2.1 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
      3.4 "For 66%, the lobby entrance was sub-standard."
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    Overall rating

    7.7 Good
    Based on 95 reviews
    • 8.3 "Location is great."
    • 8.0 "Great service."
      8.5 "85% found the staff to be very friendly."
    • 7.9 "High value."
    • 6.2 "Average comfort."
    • 5.6 "Food is average."
    • 4.6 "Breakfast is below average."
    • 4.6 "Bad amenities."
    • 4.5 "Rooms are not good."
      4.2 "58% said rooms were dirty."
    • 4.0 "Not very clean."
      4.2 "58% said rooms were dirty."
    • 1.9 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Good to know
    "Comfortable beds"
    data provided by TrustYou

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