Naples Hotels

Nothing

The horrible attitude of management

Balcony, fridge, coffee maker, microwave make longer stay inviting. Close proximity to highway.

Musky smell from old carpet in room. Mold on ceiling in closet.

Great service and excellent staff. Beautiful room overlooking 5th Avenue with a balcony. Great position and highly recommended

Everything!

The Valet service

No room service before noon or after 9pm The Hotel was very noisy and you could hear everything going on in the halls and next door to the point that it felt unsafe. There was a lot of banging and noise outside my doorway until 2;30 am. My room was on the same floor as the pool.

The person we checked in with was wonderful. I am very familiar with Naples and found the Inn on Priceline for a discount. When we got to the hotel, the woman upgraded us to a more updated room with pool views and a balcony. She told us we'd be much happier there since we were staying for a week. She was right on as I had the chance to see my friends room overlooking the parking lot. Certainly not as nice and not as nicely updated. It made the difference between my going there again and not. Also telling my friends about the wonderful experience we had. The staff was also very helpful, from the front desk to Ryan 's great extended golf cart rides to the beach! Your housekeeping staff was also responsive and very detailed in keeping our room in great shape!

Workout room was too small.

Friendly, professional, helpful Convenient location with good restaurants nearby e.g Flemings, Daruma Hotel was nice size, front desk staff superb. Had free upgrade to lovely room overlooking lake. Free breakfast was a lot better than I've experienced in other hotels, and was nice to eat on patio.

Rooms were clean and bright. Toiletries very good. Bed comfortable. Pool was nice. Good service at the pool. Plenty of lounge chairs for guests. Would stay at this hotel again.

The only restaurant to have lunch in the hotel was the steak restaurant. It was very expensive for lunch. We would have eaten lunch at the pool but it was raining.

All of the pillows provided were too soft, and afforded little support. The bed was too soft and by the end of the week my back was bothering me. The rest of the hotel amenities were great.

Breakfast staff was super. Food was ok, not home cooking. Pool was ok, seemed clean, surrounded by very nice foliage, not very warm, but not too cool. Room on second floor was quiet. My suggestion ---- try another hotel.

Front office staff was UNFRIENDLY. Room was very expensive for the quality, this was not a suite but a small room with very OLD Bathroom. No beach towels...... No beach chairs ...... No beach umbrellas...... Other hotels provide these items on a first come basis as part of the room rental. Had to beg for sheets to be changed, including bribing the service staff.

Quiet room, large flat-panel TV.

Didn't have to leave resort. Facilities well maintained and modern.

HB's had a limited menu for the upscale dining.

This hotel is on the beach. We stayed for 3 nights and each day we spent our time divided between the pool and the beach. The resort was beautiful.

Food and drink was a little pricey but just as any other nice beach resort would be.

The beach at the hotel is beautiful and the area around is lovely.

We were annual visitors in the 90's with 5 other families the week before school began. We all loved it, but it is not the same now. They took us to what was supposed to be a gulf view room. It had a huge palm tree and stuck in a corner with roof angles for a view! We went back to the front desk to get it changed and we were put in another corner room, but with a partial gulf view and the asphalt parking lot. The remark was, "you booked on a travel site, so this is what happens!"That sure was not comforting to hear as a hotel guest! I can say that we were disappointed in the hotel and will not be returning or recommending to anyone in the future. It is overpriced and not value for the money.

Fantastic location on the beach, good lunch by the pool or on the beach, spacious and comfortable suites, very helpful and upbeat staff

My only complaint is with housekeeping. Our room was serviced in a lackadaisical way. The bed was made sloppily, the door was left ajar one day (!), the floor in the kitchen area was not clean, living room ignored daily. There was no attention to detail. One of the pleasures of staying in a hotel is having a lovely, well made up and clean room. This was merely so-so. Everything else is very nice at Edgewater and they should step up their game in housekeeping.

Great location. All employees extremely accommodating and polite. Adult only pools in addition to main pool area. Service was generally excellent.

Bad experience at the bar. Area not properly staffed for number of guests one Monday evening. Were unable to get ordered food because of chaos. Staff did nothing to control a very noisy group of four who made it impossible to have a quiet drink in a very nice area.

Nice gulf view, nice pools and relax areas. beautiful trail to the swimming beach, service staffs were very friendly

The parking elevator was inconvenience and the sign was little confuse.

The rooms are small but the location and staff more than make up for it!

Closet to The beach

Pool towels

Good Location with a good price. Very Roomy. Had good TV's with good channel line up and picture quality.

Had all pergo floors and barely any carpet. Seemed odd to walk on in the bed area. Also had ants but all in all good stay.

Did not like much. TV had HD, that is about the only positive attribute.

Small ramp was painted and very slippery after a light rain. I slipped and fell injuring my right knee. This is extremely dangerous. Painter should have mixed sand in with the paint to provide a safer surface. Rooms have not been updated in a long time. Rooms have very little sound proofing, can hear everything that is going on outside and adjacent rooms.

Nice people, really good pool and jacuzi.

The beds were a little bit hard, no free breakfast, and a little expensive on the items sold at the hotel.

Looking for a place to stay that was reasonable, clean, and safe. Found it!! We spend much time out of the room so didn't want to spend big $. Close to Loudermilk Park, 5th Ave., and short drive to Lover's Key. We would stay here again.

The service was excellent. The hotel in general was amazing.

Spacious clean room. Good quality bed and great staff.

Had some noise issues my first morning there about 8:15.

The rooms, the fantastic bed and the friendly staff

Its location is excellent for the road connections but you need a car to get about and it is a few miles north of Naples plus our Non smoking room reeked of smoke!

The staff is super efficient and quick to attend to every request. The food was incredibly good. The area is peaceful yet there was plenty to do. Our room was amazing, we had a balcony that was covered with a fan and was wonderful to sit upon. We will be back!

I wouldnt change anything.

Staff, location, property

Stayed in the tower. Beatiful gulf view but the rooms could use an update. More expensive than it should be. Daily extra 'resort" & parking fees.

I think that the Bayfront was every bit of what I had expected. It was very nicely decorated and reasonably priced. Staff was very friendly and responsive to special needs. I love children but was also glad that there were not a lot of children running around.

In order to go in and out front door had to get just the one elevator which was an issue. Would not have been a problem if I could climb the few stairs which I can't. Otherwise everything was excellent.

convenient location

nothing

Hotel was conveniently located.

Free breakfast was worth every penny.

The staff was very friendly and the hotel was clean.

Unfortunelty, the rates were a bit pricey. The bed was horrible. And the put us right next to the elevators.

Very Clean and accommodating

service was excellent

The standards at the Ritz are always high, the staff excellent and the facilites wonderful.

Since its recent renovation the prices have been raised outrageously

walk to everything for a great price. hotel is clean and quiet just how we wanted for relaxing getaway. the staff is okay but hotel is missing someone to help with your bags out your car. I highly recommend this hotel and will continue to stay here.

Good clean rooms

Clean and spacious rooms with good helpful staff

It was very clean! Me and my husband enjoyed our stay!

Location

Comforter on bed is too much, blanket & sheet would be better. Some of staff didn't speak English.

It is convenient and clean. Staff is usually friendly and helpful.

It is getting a lottlw bit expensive for what you are actually getting.

Convinient location

It smell like cigarettes , people hanging out in the parking lot, dirty, shower fixture falling off the wall , the list can go on . This hotel does not represent Naples at all.

The price of this hotel and offering of an included breakfast is a great choice for a family looking for an excursion just outside of Naples Florida. The hotel looks new and needs better management and attentiveness to keep it in tip top shape. The rooms have ample space for a family of -4- to move around, sleep, and enjoy a little rest. The hotel is best for a quick rest stop moving between areas. If you use this hotel, travel into Naples for eateries or Marco Island as there is nothing of great value in the general area. It did have a car wash in front of the roadway in to clean up the car !!

We know the general area and had trouble finding the hotel as the signage did not light up at night and the roadways had no signage to direct you into the property. The beds mattress was broken and collapsed badly in the middle, neither the management nor maintenance cared of the complaint or addressing it the following morning. The kids used the pool early Sunday and there were beer cans and towels and the bottom of the pool, obviously someone failed to clean the area prior to 9am. No hot tub or Jacuzzi either.

Wonderfully clean and comfortable. Great young man desk clerk.

No restaurant within walking distance. But there is land for sale on which I suspect one will be built. This Springhill Suites + the Fairfield next door are obviously new.

The room was very clean, excellent walking position to everything that I was interested in, and the staff very helpful and professional. Looking forward to go back

We had a noisy couple as neighbors for one night but everything was taking care off very professional by the hotel employees. Thank you!

the proximity to 5th street

breakfastworn-out rooms

The suite we stayed in was like our own little apartment. It was fully equipped with all kitchen necessities. The fact that its pet friendly was an even bigger plus. We would definitely stay again

The only thing I would say I didn't like is that I was charged a 6% sales tax on the pet fee. Tax on a fee?? If the fee is $75 then say $75 but if your gonna add tax just tell people its $80

I liked the cleaning. Smell cleaned nice set up. Like the bathroom.

The only thing I didn't like was the breakfast it just plan continental breakfast. I think it should be cooked as served for the what you want to eat. And bigger coffee cups most important.

Looked brand new/everything was clean

Smelled like paint/freshly painted. The breakfast was lacked - only had cereal and bread

Great Service. Fantastic location. A hidden gem that is walking distance to everything: beach (2-3 blocks), shops and restaurants on Fifth Ave (1-2 blocks).

The hotel was really nice! A friend of mine said you can never go wrong with a Hampton inn and she was right! The staff was friendly, the rooms were clean! The bed was really comfortable! The fitness center had great equipment! Overall I had a great stay!

The only thing missing was a jacuzzi to relax in.

Clean room, good breakfast,

Nothing

Breakfast, Comfort, Cleanliness, Conveinance to shopping, airport and beach.

Soda machines did not work most of the time

Rooms were clean Property was well maintained Nice pool with restaurant

Beds are a bit old and hard. Having sex was very entertaining as we bounced a lot. The furniture was a bit dated. The free breakfast was disappointing. Just waffles and bagels.

Very nice pool with tiki styled cabana bar and restaurant poolside. Excellent Japanese Steak House "Benihana" style on property. Rooms with kitchenette appliances including frig, microwave, coffee. Floridian tiled flooring with attractive shower tiling. Less than half the price compared with surrounding hotels during expensive winter season in Naples, Florida.

Rooms and bathroom a bit small, but in line for the price.

Dirty pillowcases and sheets.. No coffee and old grounds still in maker from previous guest.

The morning I was to check out, I went to the lobby to use the computer in order to print off my airplane boarding pass from my email. When I went to print off the boarding pass, the printer would not print it off. I went to the desk and told the lady what I was trying to do and she said there was no ink in the printer. She apologized but did not say why there wasn't any ink in the printer or offer to rectify the situation. Later that morning, after checking out, I was able to get my boarding pass printed out at a Radio Shack on Marco Island for $ 0.95 cents. I feel there should have been a sign on the printer that it was not available for use. If that had been the case, I would have not spent my time trying to print my boarding pass.