Overview

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The Charles Hotel

209 Queen Street, Niagara-on-the-Lake, ON L0S 1J0, Canada
+1 905 468 4588

£94+

Overall guest ratings

8.8/10 Excellent
Based on 256 reviews

Review highlights

  • 10.0
  • 9.8
  • 9.0
  • 6.0

Good to know

  • Friendly service
  • Good restaurant service
  • Friendly atmosphere

Nearby

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    Amenities

    • Babysitting or child care
    • Internet
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 256 reviews
    • 10.0 "Incredible bar."
    • 9.8 "Terrific location."
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
      9.4 "94% found the restaurant service to be one of the best."
    • 8.9 "Food is delicious."
      9.6 "96% loved the menu selection."
    • 7.0 "Good breakfast."
    • 6.0 "Rooms are ok."
      5.7 "Only 57% thought the shower was ok."
    • 5.9 "Average comfort."
    • 4.8 "Value below average."
      2.9 "The price was too high for 71%."
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    Overall rating

    8.7 Excellent
    Based on 240 reviews
    • 9.8 "Terrific location."
    • 9.1 "World class service."
      9.1 "91% found the staff to be very friendly."
      8.7 "87% found the restaurant service to be one of the best."
    • 8.6 "Food is delicious."
      9.8 "98% loved the menu selection."
    • 8.4 "Vibe was good."
      9.9 "99% enjoyed the friendly atmosphere."
      10.0 "100% said it was a stylish hotel."
    • 7.0 "Good breakfast."
    • 5.9 "Rooms are ok."
      5.1 "Only 51% thought the shower was ok."
    • 5.5 "Average comfort."
    • 4.5 "Value below average."
    View all review categories

    Overall rating

    9.1 Excellent
    Based on 15 reviews
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.8 "Food is delicious."
    • 5.9 "Rooms are ok."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Friendly service"
    "Good restaurant service"
    "Friendly atmosphere"
    data provided by TrustYou

    Recent reviews

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