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Cleanliness Location Staff's timely response and friendliness Very accommodating The bed squeaked.
New rooms with quiet A/C - fairly spacious. Location was not the best but worth it for the price. Hotel did not honor special request made during booking.
Rooms were clean and spacious, bed was comfortable, baths were nice We stayed in a center room and a very loud noise (sounded like a boiler) woke me up around 5am and it ran for about 15 minutes. Other than that it was a good stay.
Excellent spacous room. Very Clean and big. Great kitchen features. Microwave started on fire, but called staff and they replaced it right away. Computer in business center very slow, but it was nice to be able to check email.
Room comfort and price. A short stay, (overnight), so the room accessories, kitchen,etc. were not needed but they could be a valuable consideration for a longer stay. Breakfast selections. Condsidering the room price, it the breakfast choices were reasonable. Compaired to other similar hotels in the area, the breakfast arrangement would be considered as meager.
Friendly front desk people who responded promptly and pleasantly to request (blankets, replacement sheets). The room was very comfortable.Many restaurants and basic shopping areas nearby. Breakfast was not available on time. When we arrived for breakfast shortly after 6am, there was nothing. By 7am the food was out. Other guests let us know that this was an on-going pattern.
The staff is very friendly and helpfull. The rooms are comfortable, fully equipped, clean and spacious and the other facilities are also fine. The included breakfast is better than average compared with similar hotels. The description at booking.com about the location is misleading. "Conveniently located just minutes from attractions in downtown Memphis, such as Graceland, Elvis Presley's Mansion". It takes at least 25 minutes by car to Graceland and even more to downtown Memphis.
The location was nice and close to our destination of Graceland. The price was fair and the service was great.
The beds were comfortable and checking in was a pretty good experience, the availability of breakfast was a nice feature. I was displeased with the size of the room for accomodating two queen beds; everything seemed to be squeezed tight. Also, the shower had a definite problem with water leakage in the walls. It made me wonder if there was mold contained in the walls.
Clean, comfortable, quiet, and decent breakfast layout Would stay here again. May secure best price by calling the facility directly rather than booking online. Lots of truckers apparently use the facility at night due to it's price and location just off the interstate. However, that presented no problem at all on two separate stays.
Helpfull staff; nice view; value for money; close to Graceland. No, we liked the hotel.
Quiet and secluded. Great breakfast
Very clean, friendly staff, quiet location Towels are very course, beds should probably be replaced
The price was awesome, the hotel was great, and our stay was wonderful!!
Very clean, friendly staff Needed a thicker blanket, and better pillows
the staff and clean beds did'nt sweep beside the bed next to the wall
For its age this hotel is well worn. Needs updating .
I felt very comfortable here. Staff was hard to find but other than that it was pleasant.
Location was good The front desk staff was extremely unhelpful
This was our first stay at a Hampton. We enjoyed the loving & caring way they took care of our every need. It was the BEST experience we have ever had with a hotel. Only one word can describe it ' GREAT, GREAT & GREAT'. Thank you so much !!!!!
Thank you so much for making our vacation worry free
Clean, hot breakfast, nice gym!!
We enjoyed our stay, The staff was great, room was excellent, breakfast was good. We choose the hotel because it is secure, quiet. When we go back we will star there again. The towels and sheets smelled of home. It was great.
Breakfast and location Rooms were not ready and had to wait. When we got to room, they were still cleaning
Breakfast was great. not just sweet rolls. Also had eggs, cereal, biscuits, potatoes and oatmeal. No
Quiet, clean, good variety hot breakfast. Bed was a little bit squeaky but still very comfortable. Not a big enough complaint to warrant moving rooms.
It was clean and not run down looking It could of smelled better not that stuffy mildew smell
Big, clean rooms. Great bedding and decorated nicely.
The cleanliness of the room, lobby and dining area, and responsiveness of the staff. No toom service over the holiday but it was not a problem.
Freindly considerate staff from check in till check out. nothing
The rooms were immaculately clean and well maintained. No
We absolutely loved everything about the hotel...dark thick curtaims so the room would be dark.... awesome breskfast... it was a great idea that they had pool side towels ready ... No... :)
It was very convienet. The room we ordered was not as described. Paid extra for a whirlpool in our room. Got there and gentleman said that the motel had been renovated and there were no rooms with whirlpool
staff....clean room no
My husband I really thought the room was excellent. The staff was warm and welcoming. Every staff member we met always greeted us with a Hello is there any thing I can help you with. I would recommend this hotel at this location is a great place to stay.
The staff were all very friendly and helpful. The complimentary breakfast was very good and well replenished. No
We stopped here after and long day on the road and were greeted by Denise with her warm smile and friendly attitude. The hotel had been recently renovated and was clean and homey. Denise gave us a great suggestion on a wonderful local restaurant (Wrays Fins and Feathers!) YUM! And perfect directions! We had a great nights sleep, woke to the best free hotel breakfast I have ever had! It was a wonderful experience. I wish all of ours stays were this pleasant! Thank you!
Great bed! Had to peek to see what kind so I could get one for home! The shower was wonderful! Loved the Bath & Body Works complimentary bath items... a pleasant surprise! The staff was helpful and welcoming. Very easy to get to off of the highway. Wasn't able to use my laptop (kept losing the connection) which was frustrating; there was a good selection for breakfast, but the eggs were cold and didn't taste 'real'. Still, it was a good place to stop and rest overnight.