Overview

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Hotel Keihan Universal City

6-2-78 Shimaya, Konohana-ku, Osaka 554-8585, Japan
+81 664 650 321

£75+

Overall guest ratings

8.4/10 Excellent
Based on 2,611 reviews

Review highlights

  • 9.2
  • 9.1
  • 8.4
  • 5.7

Good to know

  • Comfortable beds
  • Great reception
  • Pleasant hotel grounds
  • Professional service

Nearby

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    About

    Hotel Keihan Universal City offers a fantastic location, putting you just a 5-minute walk from Osaka Takoyaki Museum and Universal Studios Japan®. Guests looking for a bite to eat can check out World World Buffet, which serves international cuisine and is open for breakfast and dinner. All rooms feature refrigerators and free WiFi.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
    • ATM on-site
    • Concierge service
    • Laundry facilities
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 2,463 reviews
    • 9.2 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 9.1 "Terrific location."
      9.5 "95% liked the proximity to shopping."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.8 "88% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.6 "Easily accessible by car, said 96%."
    • 8.4 "Very good internet connection."
      7.6 "76% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 8.3 "Food is delicious."
      8.2 "82% loved the menu selection."
      7.9 "Yummy desserts, said 79%."
      7.1 "71% loved the dining experience."
      8.7 "87% enjoyed the side dishes."
    • 8.1 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      7.9 "79% were impressed by the laundry service."
      9.2 "92% were happy with the shuttle service."
    • 5.7 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."

    Overall rating

    8.3 Excellent
    Based on 517 reviews
    • 9.3 "Excellent breakfast."
    • 9.1 "Terrific location."
      9.5 "95% liked the proximity to shopping."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.6 "86% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.3 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      7.6 "76% said the reception staff was great."
    • 7.7 "High value."
    • 7.5 "Nice rooms."
      7.1 "71% said the beds were comfortable."
      7.2 "72% thought the view was good."
      8.3 "83% liked the big bathroom."
    • 6.1 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."

    Overall rating

    8.3 Excellent
    Based on 1,650 reviews
    • 9.3 "Excellent breakfast."
    • 9.2 "Terrific location."
      9.1 "91% liked the proximity to shopping."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.9 "89% liked the proximity to sightseeing."
      9.6 "Easily accessible by car, said 96%."
      10.0 "Near to public transport, according to 100%."
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      9.2 "92% were happy with the shuttle service."
      7.4 "74% were impressed by the laundry service."
    • 7.7 "High value."
    • 6.7 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
      5.7 "For only 57%, the bathroom was ok."
      5.4 "Only 54% thought the air conditioning was adequate."
      6.6 "Only 66% thought the furniture was functional."
    • 6.4 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
      5.6 "For only 56%, the noise level was all right."
      5.4 "Only 54% thought the air conditioning was adequate."
    • 4.9 "Not very clean."
      4.7 "53% said rooms were dirty."
      2.4 "76% said the bathroom was dirty."
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    Overall rating

    8.4 Excellent
    Based on 295 reviews
    • 9.3 "Excellent breakfast."
    • 9.1 "Terrific location."
      9.6 "96% liked the proximity to shopping."
    • 8.6 "Food is delicious."
      8.5 "85% loved the menu selection."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 7.9 "High value."
    • 5.8 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Comfortable beds"
    "Great reception"
    "Pleasant hotel grounds"
    "Professional service"
    data provided by TrustYou

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