Overview

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Smile Hotel Otsu Seta

1-13-11 Ogaya Otsu-shi, Shiga, Otsu 520-2144, Japan
+81 775 432 511

£39+

Overall guest ratings

7.8/10 Good
Based on 337 reviews

Review highlights

  • 9.1
  • 8.6
  • 8.3
  • 4.6

Good to know

  • Great reception
  • Comfortable beds
  • Fair breakfast prices
  • Train station is close

Nearby

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    About

    When visiting Otsu, Smile Hotel Otsu Seta is a great choice to consider. Free perks include WiFi, wired Internet, and buffet breakfast daily between 6:30 AM and 9 AM. Rooms offer flat-screen TVs, refrigerators, and slippers.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Non-smoking rooms available
    • Cable or satellite TV
    • 24 Hour Front Desk
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.8 Good
    Based on 337 reviews
    • 9.1 "World class service."
      9.6 "96% said the reception staff was great."
      10.0 "100% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      9.6 "96% said the booking process went smoothly."
      8.5 "Housekeeping was great, according to 85%."
    • 8.6 "Location is great."
      9.8 "98% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to shopping."
      8.3 "Easily accessible by car, said 83%."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.3 "Breakfast is good."
      9.8 "98% were happy with the price of the breakfast."
    • 8.1 "Comfort level is high."
      8.5 "85% thought rooms were spacious."
      9.6 "96% said the beds were comfortable."
    • 7.9 "High value."
      9.8 "98% were happy with the price of the breakfast."
    • 4.6 "Not very clean."
      4.0 "60% said rooms were dirty."
      0.6 "94% said the bathroom was dirty."
    • 4.0 "Wellness & sports facilities were not very nice."
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    Overall rating

    7.9 Good
    Based on 141 reviews
    • 9.5 "World class service."
      9.6 "96% said the reception staff was great."
      10.0 "100% found the staff to be very friendly."
    • 8.9 "Location is great."
      9.8 "98% thought it was easy to get to the train station."
    • 8.6 "Breakfast is good."
      9.9 "99% were happy with the price of the breakfast."
    • 8.1 "Good value."
      9.9 "99% were happy with the price of the breakfast."
    • 7.9 "High comfort."
      8.1 "81% thought rooms were spacious."
    • 6.9 "Rooms are ok."
    • 4.3 "Not very clean."
      3.7 "63% said rooms were dirty."
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    Overall rating

    7.7 Good
    Based on 97 reviews
    • 9.2 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
    • 9.1 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.8 "98% thought it was easy to get to the train station."
    • 8.5 "Breakfast is good."
    • 8.2 "Comfort level is high."
      8.5 "85% thought rooms were spacious."
      9.5 "95% said the beds were comfortable."
    • 7.5 "High value."
    • 5.2 "Average cleanliness."

    Overall rating

    8.1 Excellent
    Based on 97 reviews
    • 8.8 "Location is great."
      9.8 "98% thought it was easy to get to the train station."
    • 8.7 "Great service."
      9.5 "95% said the reception staff was great."
    • 8.4 "Comfort level is high."
      8.7 "87% thought rooms were spacious."
      9.6 "96% said the beds were comfortable."
    • 8.2 "Breakfast is good."
      9.9 "99% were happy with the price of the breakfast."
    • 7.9 "High value."
      9.9 "99% were happy with the price of the breakfast."
    Good to know
    "Great reception"
    "Comfortable beds"
    "Fair breakfast prices"
    "Train station is close"
    data provided by TrustYou

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