Hotels near Philadelphia Airport

Hotels near Philadelphia Airport

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Philadelphia (PHL) - Philadelphia, PA, United States
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Best hotels near Philadelphia Airport

Cleanliness
9.4
Comfort
9.4
Location
8.9
Services
9.3
Staff
9.2
Overall 9.2 Excellent
Based on 92 reviews
Cleanliness
9.4
Comfort
9.4
Location
8.9
Services
9.3
Staff
9.2

Excellent 10.0
Pros: Staff were great Gave us bagged breakfast for early departure
Cons: Everything
Excellent 10.0
Pros: I like that the very comfortable room had all major conveniences. I love the furniture, especially the wrap around sofa and the king-sized bed, and the placement of the bathroom. The TV is great with lots of options. Since I prefer staying on the ground floor, I was very pleased that they accommodated me both times with a room on the first floor.
Cons: I have stayed at the Inn two times. Now the management has informed me that I am blocked from booking a room on the ground floor. I do not care for elevators and I often have more luggage that the average customer, so I prefer the ground floor. If I cannot get a room on the ground floor, I will have t book a room elsewhere.
Excellent 10.0
Pros: I love the layout of the Inn. I can see that in non-virus times it would be the ideal place to stay. Desk staff is always friendly and helpful. The room itself was cozy and the furnishings were very comfortable. The area is both quiet and relaxing.
Cons: Because I am not fond of elevators, I like booking a room on the ground floor. Since my last stay there, I have been notified that I am blocked from staying on the ground floor. Why? I thought that hotels would go out of their way to accommodate good paying customers. I hope to find that this is all a misunderstanding because I would love to stay there again.
Residence Inn by Marriott Philadelphia Airport - Philadelphia
Rated no. 1
9.2
Excellent 9.2
Based on 92 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Location
9.3
Services
8.5
Staff
9.0
Overall 8.6 Excellent
Based on 648 reviews
Cleanliness
8.9
Comfort
8.8
Location
9.3
Services
8.5
Staff
9.0

Excellent 9.0
Pros: Clean& very convenient
Cons: The restaurant was noisy & the food was awful.
Good 7.0
Cons: Parking fee - other nearby hotels don’t charge for parking Staff lady in the gift shop was rude!
Good 7.0
Pros: The rooms are very clean and updated. TV is a great size as well. Very comfortable overall.
Cons: We were not notified until we arrived that the hotel's parking garage was closed for construction. We had a lot to carry and walking from the next garage over was an issue. Prior notice would have been helpful.
Good 6.0
Pros: That is was right at the airport.
Cons: Due to Covid-19 there was not a shuttle to the airport. It should have been posted on their website.
Good 7.0
Cons: Room was alittle small for a family of 5
Okay 4.0
Pros: Helpful staff
Cons: Thin bedding and it was cold in the room at night. Shared shampoo bottles with COVID-19 didn’t seem sanitary. No easy place for food.
Excellent 10.0
Pros: location. staff was very friendly and wore face masks and made sure less contact was done to prevent spreading germs. i appreciated the personal welcome message on the television screeen
Excellent 10.0
Pros: Front desk was extremely helpful and nice ...went above and beyond.
Cons: Restaurant closed... but because of COVID-19 ...I understand
Good 6.0
Pros: It was clean, comfortable and very close to the airport
Cons: The bathroom wasn’t stocked with conditioner, and there were no food options
Excellent 10.0
Pros: Super clean hotel and super clean room. We actually walked from baggage claim to the hotel. The staff was amazing, especially the gentleman that checked us in (I wish I remembered his name because I would love to shout out about him).
Cons: Nothing negative. It was awesome.
Mediocre 3.0
Pros: Starbucks and the gift shop
Cons: Location. Uber/Lyft could never find the hotel; they kept going to the airport terminals. Parking garage.
Excellent 9.0
Pros: Location and room quality
Cons: Besides check-in staff & lunchtime eatery hostess, service was poor. P.M. lounge staff socialized more than served. Shuttle driver disappeared & failed to provide a scheduled run. After 30 minutes of stalling, the front desk agent left desk to drive us.
Philadelphia Airport Marriott - Philadelphia
Rated no. 2
8.6
Excellent 8.6
Based on 648 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Location
8.5
Services
8.4
Staff
8.5
Overall 8.4 Excellent
Based on 719 reviews
Cleanliness
8.7
Comfort
8.7
Location
8.5
Services
8.4
Staff
8.5

Excellent 8.0
Pros: Clean and comfortable room.
Cons: Security concern , several underage girls in the lobby and adult male and female standing in the lobby watching guests check in and they don’t appear to be guests of the hotel. That can make someone uncomfortable . I’m a Retired Detective I’m good. You need security during the day.
Excellent 10.0
Pros: Could be better, over all ok
Cons: wifi. After spending an hour trying to connect. We gave up. We could not connect inless we left the room.
Excellent 10.0
Pros: Friendly staff. Evening reception drinks were nice and the omelette at breakfast was tasty!
Cons: Starting to look a bit worn in places, nothing major though.
Excellent 10.0
Pros: The room was spacious and comfortable
Cons: We didn't have a good breakfast. They gave us all carbs for breakfast. I have diabetes and I know the hotel change could have done better breakfast without cooking. There are microwaved foods like Jimmy Dean saguages and busicuit, apple, coffee and juice
Good 7.0
Cons: House keeping
Poor 1.0
Pros: Not much
Cons: Service at restaurant was extremely poor,had to wait an hour for a simple cheese steak ,had to ask for silverware,my beer arrived without a glass. Breakfast was of poor quality and people sat down in their pyjama ‘s Extremely loud ,Ditrty pooll.
Excellent 10.0
Pros: Staff was extremely friendly. Loved the complimentary drinks during happy hour, complimentary breakfast, and was upgraded to a premium room for being a Hilton rewards member. The snacks and the drinks in the hotel room were good too.
Okay 5.4
Pros: No
Cons: The breakfast the bed was a little hard
Okay 5.0
Pros: The bar tenders were awesome very nice and professional they are the best thing about hotel
Cons: All the kids running around it was loud very unlike what I'm used to in a hotel
Excellent 10.0
Pros: Friendly and helpful staff, clean room and public areas, generous reception and breakfast.
Excellent 10.0
Pros: Location was fine. I miss the breakfast that you used to have with eggs and other things to eat.
Cons: No problems
Excellent 10.0
Pros: It is very convenient and comfortable
Good 6.7
Pros: very nice hotel and the staff was great
Good 6.7
Pros: Good service, good food, pool, and space
Good 6.8
Pros: very comfortable beds
Cons: reservation for King bed was not kept
Embassy Suites Philadelphia - Airport - Philadelphia
Rated no. 3
8.4
Excellent 8.4
Based on 719 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.6
Location
8.6
Services
8.3
Staff
8.8
Overall 8.5 Excellent
Based on 388 reviews
Cleanliness
8.6
Comfort
8.6
Location
8.6
Services
8.3
Staff
8.8

Excellent 10.0
Pros: Room was very clean. It had a nice ambiance to it.
Mediocre 3.0
Pros: The name
Cons: Old and not worth --- bucks
Excellent 10.0
Pros: The costumer service outstanding.
Excellent 9.0
Pros: The Staff was friendly and helpful. The Coronavirus insanity limited what they could do (No hot breakfast, No daily room cleaning, No access to Business Center computers to print boarding passes), but they did their best to make our stay enjoyable.
Cons: As mentioned in "what we liked best", the things we did not like were beyond their control because of mandated COVID-19 restrictions.
Excellent 10.0
Pros: Everything
Excellent 10.0
Pros: The staff, they were very nice and pleasant.
Cons: Nothing.
Okay 5.0
Cons: The entire hotel smelled like weed and cigarettes (even on our no smoking floor). The elevators kept getting stuck and the staff was rude and unaccommodating.
Good 7.0
Pros: The location of the airport. Nice helpful staff.
Cons: Grab and go breakfast was full of sugar items. Cleanliness could be better.
Excellent 9.0
Pros: Nice comfy bed and pillows
Cons: The brown bag breakfast!!!!!!!!!!
Okay 5.0
Pros: Front desk staff was very professional and polite. Free parking and free breakfast. Free WiFi that didn’t give me any issue wit my multiple devices. Bed was comfortable, mini fridge and microwave. Nice size room with rather large bathroom
Cons: The room it’s self was not cleaned properly, juice stained end tables, whole room was dusty, old soap scum on shower shelves and bottom of toilet dirty and stains on the mattress cover.
Excellent 9.0
Pros: It was clean, quiet and affordable in a convenient location.
Excellent 10.0
Pros: Room cleanliness and helpful and courteous staff. I am a former housekeeper/supervisor for Hilton Garden Inn. When I went into my room, I checked the entire room for cleanliness. I could NOT find one thing wrong. My room was PERFECT. I will be back
Excellent 8.0
Pros: The woman who checked me in was wonderful and gave me some very important tips (I ran the Philadelphia marathon and she told me about the train stop across the street). She was just so incredibly nice... as was the rest of the staff. Very friendly people.
Good 7.7
Pros: The service was quite good -- especially in terms of efficiency and quick response. Breakfast was good and available early.
Excellent 8.0
Pros: The bed is excellent
Good 6.7
Pros: it was close to the wachovia center and it was clean and comfortable,and quiet
Good 7.7
Pros: The staff was pleasent, breakfast was good to make day plans over, & the location was idea for an quick getaway close to home.
Good 7.7
Pros: The beds were comfortable, the included breakfast was excellent, the complimentary shuttle service was a wonderful bonus.
Cons: $review.cons
Good 7.6
Pros: easy access to airport
Cons: $review.cons
Good 6.4
Pros: The staff was very friendly. There was continental breakfast every morning with a wide variety. It was close to downtown Philly and the sports complex. It was a neat and clean hotel. No charge for parking.
Cons: $review.cons
Okay 5.6
Pros: Airport shuttle - quick distance to airport
Cons: Breakfast was not available early enough due to an early flight - no snack machine available
Excellent 8.0
Pros: Staff was friendly and accomodating. Room was very nice.
Cons: $review.cons
Hampton Inn Philadelphia/Airport - Philadelphia
Rated no. 4
8.5
Excellent 8.5
Based on 388 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.4
Location
8.3
Services
8.2
Staff
8.7
Overall 8.2 Excellent
Based on 370 reviews
Cleanliness
8.3
Comfort
8.4
Location
8.3
Services
8.2
Staff
8.7

Mediocre 3.0
Cons: I've never had to pay extra to park at a hotel. I travel a lot and this is the first time I've ever experienced that. Left a really bad first impression. Won't stay here again
Excellent 10.0
Pros: Everything , wonderful stay.
Excellent 10.0
Pros: Staff was very accommodating and knowledgeable. They were friendly and answered our questions about eating in the are and tours.
Cons: Only negative thing was no ice machine on floor . Although the person at the front desk immediately got ice when we requested.
Okay 5.0
Pros: Clean and modern rooms. Comfortable mattress, high quality linen.
Cons: Noisy, they provide ear plugs at your beside. Charge for everything except coffee and water.
Excellent 10.0
Pros: Everything great customer service
Okay 4.0
Pros: Room was good
Cons: Noisiest room I've stayed n maybe ever! Heard every single car, bus, truck and motorcycle that passed ALL night
Excellent 10.0
Pros: Outstanding value
Excellent 9.0
Pros: The staff, very accommodating...
Cons: Room cleaning can be better.
Excellent 10.0
Pros: The staff was awesome every single staff member We came in contact with had a pleasant attitude and a huge smile on there face and happiness in their voice. I would highly recommend the aloft to friends and family
Cons: Only down side was they didn’t tell you you had to pay to park on a daily basis.
Excellent 9.0
Pros: The location & cleanliness.
Cons: There was a constant musky gym smell throughout the hallways. It wasn't too bothersome, but kind od annoying to breathe in.
Excellent 9.0
Pros: Bar area and games
Cons: Was not close to everything as we expected
Poor 1.0
Pros: Nothing
Cons: The building has sound issues you can hear everything in the next room. I asked before leaving about the parking costs they told me I could go in and out. Turns out the person misspoke And the next clerk said it was too late and gave me a death stare
Good 6.0
Pros: Proximity to the airport
Excellent 8.0
Pros: The reception was efficient and friendly. the staff excellent. the room was generously equipped and very adequate to my needs.
Good 6.7
Pros: The staff suggested that we move to the 5th floor because of an"event" going on on the first floor.
Cons: Some time during the night, people arrived in the room next to ours. They were quite loud.
Good 7.0
Pros: There was a front desk clerk by the name of 'Angel' who was so charming, thoughtful and talented. She belongs at a W or a Four Seasons.
Cons: The thermostat in the hotel room was either all or nothing. We were either cold or sweltering. When it was running, it was very loud. Otherwise this was a great property, great overnight and very good value.
Good 7.0
Pros: The low price and convenient location determined our choice and the airport shuttle service met our needs for arriving at and departing from the hotel.
Cons: The cheap paper "glasses" and foam "cups" rather than the real things.
Good 7.4
Pros: The accomodations were very "high tech" and interesting. Cloxe proximity to the airport.
Cons: No
Good 6.0
Pros: $review.pros
Cons: The reservation I made through Booking.com did not show up on the hotel computer at check in; however, the hotel honored the reservation and the room rate promised through Booking.com
Good 7.2
Pros: Simple design of room made me comfortable and relaxed.
Cons: No.
Good 6.0
Pros: Easy access to the airport
Cons: No breakfast
Good 7.6
Pros: Modern rooms, recently built/renovated. Good fitness center.
Cons: Only drawback is the lack of a restaurant. There is some food for sale in the reception though, and two big hotels nearby.
Aloft Philadelphia Airport - Philadelphia
Rated no. 5
8.2
Excellent 8.2
Based on 370 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.4
Location
8.4
Services
8.2
Staff
7.8
Overall 8.1 Excellent
Based on 289 reviews
Cleanliness
8.4
Comfort
8.4
Location
8.4
Services
8.2
Staff
7.8

Excellent 10.0
Pros: Everything about the hotel also the staff was nice at check in and check out
Excellent 10.0
Pros: Ifive minutes to check in. The hotel was absolutely beautiful my room also was beautiful and clean. Clean white linen on the bed. The staff at the front desk were so welcoming.
Cons: Nothing at all. Beautiful hotel
Excellent 10.0
Pros: Huge spacious room
Cons: No everything was beautiful
Excellent 9.0
Pros: Separate Rooms
Cons: Seating space
Excellent 8.0
Pros: Its quiet
Cons: They sont clean the rooms often
Excellent 10.0
Cons: No microwave in room. Ice machine was not neutral.]
Excellent 10.0
Pros: The staff was awesome. It was the night before the army/navy game. The hotel was hopping and yet they made it seem that our family was royalty!
Poor 1.0
Pros: Nothing worst hotel ever
Cons: Everything worst hotel will not recommend or stay again
Poor 1.0
Pros: I was told when i got there I could not pay cash for the room. Then I was told by the desk staff to go get a 200 dollar visa gift card to pay for the room on that card. So I got the card went back to get the room and I still could get the room!
Cons: Everything
Okay 4.0
Pros: That I slept good.
Cons: Was told shuttle would arrive in 20 min. and was waiting over 45. Dining room was closed @ 11 PM a limitted menu for an hour. Breakfast was NOT included,was overpriced. 1 waitress no menu offered.
Excellent 9.0
Pros: Rooms were great very nice hotel
Cons: Parking cold have been better
Excellent 10.0
Pros: The spacious room
Cons: Pricey food. No tater tots.
Good 6.0
Pros: The bed was comfortable.
Cons: It had a clean environment
Good 7.3
Pros: extremly clean and nicely decorated
Cons: -
Okay 5.3
Pros: Very convenient for the airport.
Good 7.7
Pros: It was a really nice surprise to get such a luxurious room for such a good price
Okay 4.0
Pros: it was near the airport
Cons: the bedroom decor was tired and it was expensive for what it was.There wasonly conditioner and body lotion, no other toiletries.The choice of menu in the restaurant was expensive and limited
Good 7.6
Pros: comfortable bed, extra bed for my colleague, shuttle services
Cons: $review.cons
Good 7.2
Pros: Room was spacious and provided room and privacy for my daughter and I. Work out (exercise room) was good; breakfast (dinning area) was relaxed and food and service was good.
Cons: $review.cons
Okay 5.2
Pros: $review.pros
Cons: Cost of car parking - 6USD per day. Room tax 9.26 USD per day. Occupancy tax 9.26 USD per day . Grand total of 24.52 per day on top of the advertised rate.
Good 6.0
Pros: Bellmen, shuttle drivers very friendly and helpful. Shuttle to and from airport every 20min, train to city center from airport $7 one-way, room very comfortable.
Cons: Front desk staff was very unfriendly. Room telephone rates were a total rip-off; information provided was inadequate. It was stated that long-distance was $4 per call plus $0.55 per minute plus 85% over operator rate. I was billed $20.43 for a 2-minute conversation.
Excellent 8.0
Pros: A very comfortable and pleasant stay
Cons: Slight mishap with original booking
Sheraton Suites Philadelphia Airport - Philadelphia
Rated no. 6
8.1
Excellent 8.1
Based on 289 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.3
Location
8.4
Services
7.8
Staff
8.4
Overall 8.0 Excellent
Based on 417 reviews
Cleanliness
8.1
Comfort
8.3
Location
8.4
Services
7.8
Staff
8.4

Good 7.0
Pros: The staff was great. Everybody there did a great job, considering the covid19 policies that were in place.
Cons: No microwave, fridge, or luggage stand in the room.
Excellent 10.0
Pros: It was close to the airport and the staff were all friendly and helpful
Cons: The night we were there there was a meeting for a fraternity. The walls are very thin and we had to listen to their drunken revelry in the next room as we tried to sleep.
Good 6.0
Pros: Room was comfortable
Cons: Very noisy. Could here everything next door and in the hallways. Toilet ran all night
Poor 1.0
Pros: Clean hotel
Cons: I was at this hotel on Monday night. The front desk lady in morning tuesday here are very aggressive, the room just $110 , but they charge you $50 more for the tax fee, Unbelievable
Poor 1.0
Pros: Nothing at all
Cons: the rooms need to be updated. The lobby gave me false impression. Meaning that the lobby looks Great but the rooms is horrible and it smells
Okay 4.0
Pros: Very Clean
Cons: The lady at the Front Desk Gave Me A Hard time. She was very unprofessional and disrespectful. Please remember to embrace that negativity is not needed when a customer is trying to ask Specific questions about the room that They just paid for.
Excellent 10.0
Pros: Da bed
Cons: No
Poor 1.0
Pros: I didn’t like anything about this hotel my room was dirty it was blood on my sheets and shower certain
Excellent 8.0
Pros: considering current crisis overall experience was very smooth
Cons: be glad when everything opens back up completely
Excellent 9.0
Cons: Would have like a refrigerator in the room.
Excellent 10.0
Pros: Everything about it
Cons: Nothing
Okay 4.0
Pros: the room bed was bulky from being made incorrectly. I found long strands of hair in tub
Cons: I online and my son had purchased the room for me with his credit card. When I went in to check in I was made to provide my credit card and was told that although I booked and paid online that was only to hold the room. However, no where on the website did it state that I would be charged at checkin. The Front Desk clerk-- Augustina was rude and suggested the "I cancel" if I was not happy! Not a way to treat a guest. So now I had to pay for the room myself and luckily I had that money available or would not have had a place to spend the night with my 85yr old mother and 7 yr old grandson. A huge inconvenience! I felt as if I was being discriminated against when asked for the credit card. I don't know if that's policy but I saw a black man asked for his card and then a white was not questioned in least! During these times of chaos in our country, there is no room for such behavior. I feel she may have been instructed on whom to screen and who not to which would mean that it is common practice for your company. I am very disappointed. There was a party on the floor which i was statying on and your policy, which i signed clearly indicated no "parties" allowed. It scared my grandson to see teenagers running back and forth. The bathroom had long strands of hair in the tub and the beds were bulky from not being made correctly. I have stayed in your facilities(not this site per say) and never had such a lousy experience. It felt like a common place "ghetto/hood" for lack of a better word facility. I spoke with Pam upon checkout whom was very apologetic and understanding. She was sincere in her apology and made me feel like I was being heard.
Excellent 8.0
Pros: The rooms were really nice and the beds were comfortable. The hotel provides free airport shuttle.
Cons: Nothing
Okay 4.7
Pros: was close to the airport
Cons: The girl at the reception was not nice she even seemed to be bothered by us when we asked information about where to find a gas station , was not clear enough and most of all not kind at all!
Good 6.0
Pros: Free shuttle to the airport every 20 minutes or so
Excellent 8.0
Pros: The airport shuttle service and front desk staff are second to none. Nowhere have I ever felt so important
Cons: mattress is ready to be replaced
Good 7.7
Cons: I loved the comfort and quietness the hotel had.i think that ahuttle should take people to sight if they don't have one. just something to consider for a fee.
Excellent 8.0
Pros: The staff were the best I ever encountered, everyone went out of their wayfor me especially the restaurant staff. I would love to expand on this with you!
Cons: $review.cons
DoubleTree by Hilton Philadelphia Airport - Philadelphia
Rated no. 7
8.0
Excellent 8.0
Based on 417 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.3
Location
8.3
Services
8.1
Staff
8.3
Overall 7.9 Good
Based on 188 reviews
Cleanliness
8.5
Comfort
8.3
Location
8.3
Services
8.1
Staff
8.3

Mediocre 3.3
Pros: The room was spacious and setup nicely
Cons: When I complained I seen a roach in my bathroom on the toilet they sent security up and he looked ADHD said it was probably from the previous occupant. Yet when I spoke to desk representatives I couldn't get any help with the situation I felt like no one cared. Won't stay there again because all night I was scared another one may come from somewhere
Poor 1.0
Pros: the location
Cons: The security guard and the quiet hours
Poor 1.0
Pros: Not being in the hotel at all.
Cons: The pool was down. The room was not clean at all. Worst hotel I have stayed at in awhile. The food was burnt and it didnt come out all at once .
Excellent 10.0
Pros: The check in staff were exceptionally helpful. The shuttle drivers were very friendly.
Excellent 9.6
Pros: The location. The people and staff.
Cons: The long walk to the room.
Excellent 8.0
Pros: Convenient airport hotel with efficient shuttle bus.
Cons: Be aware that the hotel charge $15 per night for parking. We have an early flight in the morning so we parked the car at the long-term parking lot the night before and then use the hotel shuttle bus to get back to the hotel. We did not pay parking fee.
Excellent 8.0
Pros: Location was convenient, Room was clean when we arrived. Non-smoking
Cons: House keeping didn't clean our room.
Excellent 8.0
Pros: Convenience to where we need to be.
Cons: Parking fees. This is the first time we've ever had a hotel charge parking fees while staying at a hotel near the airport.
Poor 1.0
Pros: I liked the coffee here in the room and the room's decor.
Cons: I am a disabled veteran of the U.S. Army whom was treated very bad during my 7-consecutive-days visit at the at the Courtyard by Marriott at 8900 Bartram Avenue. The staff and manager of this hotel did not honor their standard of service and even got upset everyday that I booked another night in the hotel. The manager worked along with the security guard and housekeeper to illegally take pictures of the contents of my luggage when I was out from the room in order to have it cleaned.
Okay 5.0
Pros: Clean and very friendly staff
Cons: In this day and age, no USB ports whatsoever in the rooms
Poor 1.0
Pros: I was refused my booking by staff for this evening. I accompanied my husband and booked this night to extend our reservation for one more evening which would have made 8 days total. We loved the view yet was told by staff they would not clean rooms and would not honor points yet we were even vacuuming, rotating sheets, soaps etc. Daily. The staff refused our delivery order of food from the local eatery the night before. House keeping and management Went through our luggage taking pictures, accused us of vandelism. Smh. I took pictures of the pristine shape the rooms were left in. Than to make matters criminal they stole my husband's cell phone before leaving the grounds. Once I called his number and a person on the grounds answered the video chat and was noticably on the hotel grounds. Yet staff were rushing us out without accommodation or reasonable explanation. My husband just quickly cancelled his phone banking information.
Cons: I was refused my booking by staff for this evening. I accompanied my husband and booked this night to extend our reservation for one more evening which would have made 8 days total. We loved the view yet was told by staff they would not clean rooms and would not honor points yet we were even vacuuming, rotating sheets, soaps etc. Daily. The staff refused our delivery order of food from the local eatery the night before. We paid extra for the restaurant to return. House keeping and management Went through our luggage taking pictures the night before, accused us of vandelism. Smh. I took pictures of the pristine shape the rooms were left in. Than to make matters criminal they stole my husband's cell phone before leaving the grounds. Once I called his number before leaving and a person on the grounds answered the video chat and was noticably on the hotel grounds. Yet staff were rushing us out without accommodation or reasonable explanation. My husband just quickly cancelled his phone banking information and we left feeling unbelievably taken advantage of. We had to defend our stay and felt discriminated against. We do community work delivering food to the elderly and survived an attempted robbery the week before and needed to rest severely yet the stereo typing and refusal of service was very alarming after spending so much money and being so compliant to even have our children wear fitted baby masks. To be responsible parents and persons people in our community rely on for sensibility it hurt to be generalized, criticized racially after tipping and being so respectfully cordial. We have traveled extensively and even been diamond members. Yet never was refused booking or had staffing clown us in the past. Quite uncharacteristic for Marriott Elite Service. Since we are currently at the Sheraton in University City in attempts to complete our staycation and obligations paying more and receiving even less in amenities. I decided to share since you asked.
Excellent 9.0
Pros: Restaurant & bar on site.
Cons: No
Courtyard by Marriott Philadelphia Airport - Philadelphia
Rated no. 8
7.9
Good 7.9
Based on 188 reviews
Details
Reviews

Cleanliness
7.8
Comfort
7.9
Location
8.1
Services
7.5
Staff
8.4
Overall 7.8 Good
Based on 342 reviews
Cleanliness
7.8
Comfort
7.9
Location
8.1
Services
7.5
Staff
8.4

Poor 1.0
Pros: Close to airport.
Cons: Smelled like someone just smoked a blunt in the room. Sink was filthy and food and garbage were under the bed. Worst hotel I have ever stayed out!!!
Okay 5.0
Pros: Breakfast not served due to pandemic
Cons: Outside grounds and parking areas had a lot of litter and trash. Desk agent a little too pushy,
Poor 1.0
Pros: Leaving
Cons: The shuttle service from the airport was not efficient. The driver was extremely rude. The room was outdated and smelled bad
Excellent 8.0
Pros: Friendly staff but due to the coronavirus all amenities were closed and not breakfast! Not even the breakfast to go they promised listed on print posted inside elevators. Over all a good stay!
Good 6.0
Pros: Location
Cons: Not really
Poor 1.0
Pros: Nothing customer service was terrible and the rooms was dirty
Cons: Customer service , the fees they don’t tell you about and the rooms was dirty and very cold
Good 7.0
Pros: The staff was really nice and provided me with a late checkout as requested.
Cons: There was no microwave in my room, the shampoo and conditioner dispensers were empty and not enough tv channels.
Okay 5.0
Pros: Good place to stay
Okay 5.0
Pros: The staff was professional and courteous.
Cons: Due to the current situation I was unable to enjoy the amenities the hotel has to offer so that’s my only complaint.
Excellent 10.0
Cons: My only complaint has nothing to do with the hotel it was the guests staying in the room next to mine were very loud all night and kept the television on very loud continuously
Good 7.0
Pros: I stayed during the outbreak of COVID so there were few services. But I appreciated the care that the staff and management took to provide a safe place to stay
Mediocre 3.0
Cons: Lobby/main entrance was under renovation. Pool was mysteriously closed during my stay. This was the worst. I was looking forward to the pool. I feel that I overpaid, could have stayed anywhere else for similar price with a functioning pool.
Fairfield Inn by Marriott Philadelphia Airport - Philadelphia
Rated no. 9
7.8
Good 7.8
Based on 342 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.0
Location
8.1
Services
7.5
Staff
8.2
Overall 7.7 Good
Based on 265 reviews
Cleanliness
8.0
Comfort
8.0
Location
8.1
Services
7.5
Staff
8.2

Good 6.5
Pros: Quick easy access to the airport. Free shuttle. Clean.
Cons: Small rooms, front desk staff were not friendly at all. Didn’t even notice when someone walked into their empty lobby. Seemed put out to answer questions. Restaurant was over priced for what you received.
Okay 4.0
Cons: I did ask for house keeping service and during the 5 days we were there Had NOT that detvice
Good 7.1
Pros: Convenient to airport, quiet despite next to highway. Everything needed for a nights stay.
Cons: Wish food was available later than 10pm.
Poor 1.0
Pros: i WAS HORRIBLT TREATED BY THE FRONT DESK HOTEL MANAGER
Cons: EVERYTHING!
Excellent 10.0
Pros: Close to city attractions I was visiting , clean.
Excellent 10.0
Pros: The whole room itself was excellent
Cons: Everything was perfect
Excellent 9.0
Pros: Was an overall great experience.
Excellent 10.0
Pros: Great hotel for the price.
Cons: N/a
Excellent 9.0
Pros: It was clean, comfortable, and convenient.
Cons: Hotel guests did not receive discount parking.
Okay 5.0
Pros: Proximity to airport.
Cons: Weathered room.
Okay 5.0
Pros: Location
Cons: Was not clean, hvac was hanging from the wall, breakfast was 1 hour long-don’t sleep in
Good 6.0
Pros: The room was clean
Cons: Staff was not as helpful as I thought it would be..
Good 6.0
Pros: I liked that it was so close to the airport.
Cons: I did not like the high cost of keeping your automobile there for an extended amount of time. Way too much.
Good 7.0
Pros: The staff were really friendly and helpful.
Cons: nothing
Okay 5.7
Pros: A convenient and comfortable airport hotel.
Cons: Pillows inadequate.
Mediocre 3.2
Pros: Was not satisfied at all would ever stay there again, no. No complimentary coffee, coffee shop or whatever you call is poor, and expensive. Old looking and needs updating.
Excellent 8.0
Pros: The room was clean,bed very comfortable and staff were polite and helpful.environment quiet.
Good 7.4
Pros: Close to airport, friendly and helpful staff
Cons: $review.cons
Excellent 8.0
Pros: $review.pros
Cons: The price of the menu (steak)
Excellent 8.0
Pros: close to airport, shuttle service and parking
Cons: $review.cons
Good 6.8
Pros: Great room service and excellent aid with our luggage.
Cons: $review.cons
Mediocre 2.4
Pros: Close to airport
Cons: Sheets did not fit bed and were stained
Four Points by Sheraton Philadelphia Airport - Philadelphia
Rated no. 10
7.7
Good 7.7
Based on 265 reviews
Details
Reviews

Cleanliness
7.5
Comfort
7.9
Location
8.2
Services
7.5
Staff
7.6
Overall 7.6 Good
Based on 708 reviews
Cleanliness
7.5
Comfort
7.9
Location
8.2
Services
7.5
Staff
7.6

Okay 5.0
Pros: I liked the location, that it had a full kitchen, that it's pretty clean. That I don't have to bring much stuff to use the kitchen.
Cons: My reservation was cancelled because of a card issue and I only found out by accident in an email the night before, called the hotel and a woman took my info And cc info and said she'd fix it. Get there the next day only to be told they don't do it that way and I had to re do it online which cost me an extra hundred because the rates changed and the lady at the desk had an attitude about it. I go to the room I have only one plate and 2 forks, the rest is ok so I go back to the desk and tell the same lady and again with attitude she tells me only maintenance can get me plates and silverware so I had to ask when that would be, she said the next day. So I told her exactly what dishes were missing out of the set that should serve 4 and I guess she really didn't care. An hour later a guy showed up with 4 plates and no forks. So my 4 days I had to continue washing 2 forks for me and my bf. I had to go back to the office because our cards were deactivated and she handed is new ones and I asked her about a package I was supposed to receive. She said she didn't know anything about it. I told her that I had let her know the day before one was coming, she asked me for my make again even though she just took it for the cards and the package was literally at her feet. I don't know why she was so rude. This was my 3rd visit there in less than 5 months. Obviously I planned on using them while I was in town. And the internet is blotchy. I won't be staying there again.
Excellent 10.0
Pros: Surprisingly everything was excellent. We liked the place very much! And the price was really good.
Cons: The bathroom was small, but it was clear.
Excellent 9.0
Pros: Comfortable bed, large room and kitchen. Clean and quiet facility.
Good 7.0
Pros: The staff were very professional and helpful! The beds are very comfortable
Cons: Rooms need to be updated
Poor 1.0
Pros: Location
Cons: Floor wet from shampoo. Stove top and over to fifty to use. Staff not kind. Place in need of repairs.
Okay 5.0
Pros: It was enough space for my family of 5.
Cons: The receptionist that checked us in was racist. We came to town for a funeral, at check in I asked if we could have the reservation extended for another day she immediately told me that she had no rooms available. When she saw that I had a netspend card she turned her face up and stated that she couldn’t take the card and suggested we stay somewhere else and started to cancel my room I stopped her because I of course had my bank card. This gave her more of an attitude. How do I know this was an act of racism? After checking out that day my wife discovered that she left her keys. Several hours had passed and the room wasn’t cleaned yet. We called again the next day to arrange for pick up of the keys and still the room had yet to be cleaned. The receptionist informed my wife that they only had maid service on certain days and that the hotel was never booked up. That the room we stayed in was available for the extra night. She provided a phone number for corporate office but no one followed up with us about our complaints and 4 messages we’re left. It’s unfortunate that my children needed time after the funeral to unwind instead we had to endure a long car ride home. Nice hotel but one sour apple ruined the bunch we won’t stay here again
Okay 5.0
Pros: Kitchen is so neat and but couch need new one.
Cons: I did not know the shower does not work I am sure u did know about shower won’t pull up from water faucet bathroom so that have to use bath tub.
Okay 5.0
Pros: Close to airport
Cons: Slow shuttle service, staff not very helpful, room seriously outdated
Good 7.0
Pros: Location five minutes from the airport is great. We used the shuttle twice and it was prompt both times. Breakfast was good - typical scrambled eggs, hotel waffles, sausage, cereals.
Cons: Fortunately, the basketball court outside our window was not in use. That could have been really annoying!
Okay 5.0
Pros: We Loved the apartment like feel, both inside the unit and the grounds. The property overall was well kept but the furnishings inside the unit could use some updating.
Cons: I did not like the interaction I had with one staff member in particular. From calling on the phone after rsvp was made to verify info, to my encounter with her at the property. Her demeanor was very matter of fact and dismissive. The manager was WORSE!
Excellent 8.0
Pros: It was private and near to my assignment.
Cons: No
Excellent 10.0
Pros: Privacy
Cons: Not enough cooking utensils
Hawthorn Suites by Wyndham Philadelphia Airport - Philadelphia
Rated no. 11
7.6
Good 7.6
Based on 708 reviews
Details
Reviews

Cleanliness
7.8
Comfort
7.9
Location
7.8
Services
7.5
Staff
8.1
Overall 7.6 Good
Based on 530 reviews
Cleanliness
7.8
Comfort
7.9
Location
7.8
Services
7.5
Staff
8.1

Excellent 10.0
Pros: Really clean
Cons: Breakfast...cold expensive and very limited gluten free
Excellent 10.0
Pros: Carrie Harrington checked us in was so pleasant and friendly. She upgraded our room for us and made our stay even better.
Good 7.0
Pros: We booked the room to get out of the heat after a 3 day power outage in our home. We were greeted by a super sweet front desk rep who was very kind to this weary couple travelling with a 13 yr old dachshund. Check in was super quick and the lobby and common areas were clean and nicely decorated. The suite we were given was very large with a seperate seating area and was nicely equipped with great TV offerings including the ability to stream our own personal cable and Netflix subscriptions very easily. We had not ever seen this before and thought it was innovative and made the room more personal and comfortable
Cons: Our only gripe would be that our room was a bit dirty. A lot of dust on all surfaces, the carpet was a bit stained and we're not sure if it had been vacuumed. There was a good bit of someone's hair in and around the bed and also in the shower. The sheets were fresh but and the shower looked clean and re-stocked, but it just seemed there wasn't much care taken with the room. Lastly, when we put on the much needed AC, it was clear that the room had not been used in a while since quite a bit of dust flew out for a good 15-20 min. I do have to say that our stay was just at the tail end of the Covid-19 shelter in place time frame, so it's likely the room sat untouched and our late reservation caused a hurried prep for the room
Excellent 10.0
Pros: Cleanliness
Okay 5.0
Cons: Billing issues
Good 7.0
Pros: Didn’t eat.
Cons: That u gotta pay for WiFi.
Excellent 10.0
Pros: The hotel staff at the front desk on every Shift was amazing. During this time and pandemic things are a little crazy. But every time I would come back to the hotel they were asked if I needed anything if I was OK. They were very attentive to my needs
Cons: There was absolutely nothing I did not like
Poor 1.0
Pros: Nothing
Cons: There was a used maxi pad in the box of tissues!
Okay 5.0
Pros: Nice hotel just far away
Cons: Yes i was charged for WiFi and didn’t know it and when i called about a charge staff was rude and took a week to call me back
Excellent 10.0
Pros: I love the way the staff was very helpful and polite. The building is awesome.
Cons: Neighbors nosiness. Other than that it was perfect.
Okay 5.0
Pros: The hotel was fine. The person that rented the room next door to me did not let me sleep at all. They where very loud all night. So I did not sleep well not rest.
Cons: Very loud neighbors. It drove me crazy. I could not sleep.I went there to rest and could not.
Excellent 8.0
Pros: It was quiet clean and nice
Renaissance Philadelphia Airport Hotel - Philadelphia
Rated no. 12
7.6
Good 7.6
Based on 530 reviews
Details
Reviews

Cleanliness
6.7
Comfort
7.0
Location
7.8
Services
6.5
Staff
7.2
Overall 6.9 Good
Based on 2,007 reviews
Cleanliness
6.7
Comfort
7.0
Location
7.8
Services
6.5
Staff
7.2

Excellent 10.0
Pros: The rooms
Cons: One guy at front desk he is ignorant
Okay 5.0
Pros: The accommodations were just fine. The staff, all except for Nick, were rude. When I pay for a half way decent room I expect good customer service. Nick was the only one who had any sense of customer service skills. Everyone else was rude and acted like I was being annoying when I asked questions.
Cons: The staff except for Nick.
Excellent 8.0
Pros: Airport Shuttle,Free Breakfast and access to microwave.
Cons: When they stop the Shuttle and Close the Dining Area. Without any notice before or after. As well as not Covered any Cost of Travel to and from the Airport.
Good 7.0
Pros: My floor was quite. I was able to enjoy myself.
Cons: I got a non-smoking room. When I walked in the room smelled like someone just finished smoking.
Okay 4.0
Cons: I didn’t like the way the staff communicated with those who patronize they are establishment.
Okay 5.0
Pros: Maids
Cons: Fire alarm went off nobody said anything people in Hall all night no shuttle
Good 6.0
Cons: It would have been nice to know ahead of time that the shuttle service, breakfast and even coffee was unavailable. By the time we found a way to the airport without food there was no time to find anything. Is cleaning shuttle or coffee area harder than rm
Mediocre 2.0
Pros: The night clerk was an ignorant small man.
Cons: Night staff was rude and unaccomadating.
Excellent 9.0
Pros: Convenience/ price
Cons: Add coffee in rooms
Okay 5.0
Pros: Location
Cons: Could have been cleaner
Okay 5.0
Pros: Location and the price for a last minute booking was great!
Good 6.0
Pros: Location and price
Cons: no
Good 6.7
Pros: great pick up service. Friendly helpful staff. Close to public transport.
Cons: Nothing
Mediocre 3.7
Pros: No for families. For couples could works
Mediocre 3.7
Pros: 20 minutes by train from 30th street station (10$ round trip)
Cons: Nothing to do around. Expensive for the location and the standing.
Mediocre 3.3
Cons: AC in room not working; hotel needs major upgrade
Okay 5.3
Pros: free shuttle, free wi-fi, fairly close to airport, cheap rate
Cons: small room that wasn't as clean as it should be, carpet was damp under air conditioner, my hallway was really noisy, no restaurant although there was a Ruby Tuesday's close by but I had to walk alone at night to get there
Microtel Inn & Suites by Wyndham Philadelphia Airport - Philadelphia
Rated no. 13
6.9
Good 6.9
Based on 2,007 reviews
Details
Reviews

Cleanliness
6.1
Comfort
6.3
Location
7.2
Services
5.9
Staff
7.3
Overall 6.3 Good
Based on 1,036 reviews
Cleanliness
6.1
Comfort
6.3
Location
7.2
Services
5.9
Staff
7.3

Good 6.0
Pros: House keeping
Excellent 10.0
Pros: The staff treated me so nice and respectful. I will recommend this hotel for sure.
Mediocre 2.0
Cons: It was not clean
Okay 5.0
Pros: It’s quiet
Cons: Some not all of the staff is rude
Poor 1.0
Pros: Nothing at all. Was staying for work
Cons: Black trash bags in the stairwell I had to go to the front desk to get cups, I was given 3 plastic cups. The carpet in my room had a cigarette burn on the rug. The smoke detector didn't have a battery in it. Under the bed was rose petals an multiple caps from wine bottle and cough syrup.
Excellent 8.0
Pros: Price an pet friendly
Mediocre 2.0
Pros: The room was at least clean and adequately comfortable.
Cons: The checking in process was a total disaster. There were 2 women working who evidently knew very little how to properly check in guests. My total time to check in was over 1 hour, which is unacceptable. A nice gentleman from another nearby location came to help people check in while the 2 women just stood there looking completely helpless. This location needs a total makeover in the office.
Mediocre 3.0
Pros: The ladies at the front desk were nice and quick
Cons: There was no elevator The room smelled like smoke although it was a smoke free room Sheets were not clean Very noisy room next door
Okay 4.0
Cons: The toilet seat was loose and I had to pay to park
Poor 1.0
Pros: LOCATION
Cons: EVERYTHING THE ROOM WAS DIRTY THE LINEN WAS DIRTY TOWELS SHEETS THE FLOOR WAS STICKY I HAD TO USE A DIRTY TOWEL TO RE WIPE IT A FEW OF THE STAFF WAS OK
Excellent 8.0
Pros: I like the fact that each room is basically a sweet very roomy clean
Cons: Only thing I didn't like was due to the pandemic to practice hasn't been what it used to be
Excellent 10.0
Pros: The staff
Cons: Can’t think of anything!
Extended Stay America Philadelphia - Airport - Tinicum Blvd - Philadelphia
Rated no. 14
6.3
Good 6.3
Based on 1,036 reviews
Details
Reviews

Cleanliness
5.9
Comfort
6.1
Location
7.3
Services
5.8
Staff
6.7
Overall 5.9 Okay
Based on 326 reviews
Cleanliness
5.9
Comfort
6.1
Location
7.3
Services
5.8
Staff
6.7

Okay 4.0
Pros: Nothing
Excellent 10.0
Pros: Location and convenience of being home away from home during this pandemic... Being able to make our meals and get in R&R
Cons: Sometimes the rooms are not checked over after they are cleaned sinks may still be dirty or soap left from previous guest
Excellent 10.0
Pros: We had a very nice an comfortable weekend we coming back this weekend
Cons: Very well kept
Good 7.0
Pros: Disappointed... Due to Covid 19, it wasn't provided. Also wasn't able to use fitness room. It's only TWO machine's... Wipes could hv been provided to wipe down after usage.
Cons: Bathroom a lil more cleaner.
Excellent 8.0
Pros: I liked the room
Cons: the staff who checked me in. She mixed my ID with another person's name. I did 4 days without being able to connect to Wi-Fi. The situation was fixed by another staff to whom I spoke, but still I could not connect to the Wi-Fi. As a result, I did not want to bother them again, and I was not able to do my work online . This left me behind on my job.
Poor 1.0
Pros: The woman who checked me in was very nice and friendly.
Cons: My room had bedbugs and the staff did not take my complaint seriously. I had to call for the manager 3 times before actually called me back.
Poor 1.0
Pros: Nothing but the young lady that was working! She was great!
Cons: Everything, floor sticky , smell like someone spilled syrup. Bathroom wasn’t cleaning , shower got cold! Toilet was so dirty on inside! Hair every where and I have Loc’s ! I was scared to sit at this point .
Excellent 10.0
Pros: It was comfortable.
Cons: The check out hours
Excellent 8.0
Pros: I really enjoyed interacting with the staff. I loved the room setup. It was a pleasure to visit the and make use of the ExtendedStay
Cons: Its not that I didn't like. I just would have preferred to entertain an unfortunate there is a limit currently. I didn't to brwk the rules.
Poor 1.0
Pros: Nothing.....
Cons: There was Noise and people arguing in the hallways. They were short on every supply. We didn’t have wash towels? I wanted a partial refund I just didn’t know who to talk to?
Excellent 9.0
Pros: Everything was great
Cons: First room I had had a very very bad odor but the hotel staff changed it promptly
Okay 5.0
Pros: Kitchen
Cons: Lack of pots set
Extended Stay America Philadelphia-Airport- Bartram Ave. - Philadelphia
Rated no. 15
5.9
Okay 5.9
Based on 326 reviews
Details
Reviews

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