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I think the front desk staff were amazing- it was the quickest chec-in and check-out I've ever experienced. The cookies upon check-in were literally a warm touch. The room was a decent size- with a great view of the city from the eighth floor. The pool hours were until 11pm- which was great because I got in on the late side. There was also a decent gym and a sauna with lockers that you could put a code in and use. The decor in the room was somewhat dated and showing its age. The bathroom was small and it took maneuvering to close the door. If you need absolute quite to sleep it may be a problem because you can hear the traffic from the 8th floor and any hallway activity as well. The cleaning people knocked at 8am to clean- when I was checking out anyway, so I could of done without the disruption.
DoubleTree by Hilton Hotel in Philadelphia Center City is a class act! From the efficient, friendly check in to check out, we were treated as special guests. The staff actually cared that we had a pleasant, comfortable stay. We asked the staff for recommendations on moderately priced restaurants close-by and were pleased with our choice from their list. Our room was comfortable, quiet, pleasantly decorated and well stocked with adequate amenities. This is our third year staying at the Double Tree for the annual Philadelphia Flower Show and we have never been disappointed.
staff had great attitudes and were outgoing. rooms were clean and well maintained. as expected for a hilton. tv in room was rather small. rooms were connected by doors without request which led to sound pollution from other rooms.
Location was great and rooms were overall quite clean. A little beaten up, but otherwise quaint. Lobby bar and front desk staff were very nice. Someone trying to get into our room in the middle of the night and the cleaning staff thinking 830 am is an okay time to come clean the room.
We booked the best suite on the 26th floor for our wedding night. The hotel gave two sets of our room key out so when we went up to sleep at 2am after our wedding, there was someone else's items in our room. They downgraded us to the open room on the 8th floor. I was not given a refund as the manager said it was an equivalent room... It wasn't. :(
AMAZING CUSTOMER SERVICE!!!
We had to checkout for an early flight. It would have been nice to have coffee and fruit in the lobby.
The view of center city was PHENOMENAL. The beds were extremely comfortable. Breakfast was not included. Only four elevators for the entire hotel, which meant in the morning we waited for five elevators until we found one with enough room to send half our family down, then had to wait again to get the rest of us down (there are only four of us). We still had to physically check out at the front desk, which had a line. Most hotels don't require that anymore. Very small pool. No free WiFi.
We liked that everyone was friendly and welcoming even the guests. Philadelphia was beautiful and will most likely visit again soon. The only thing we didn't like was that we had to pay for parking. Normally if you're a guest it's free to park so it was a bit odd. Also that wifi was not free as well.
Location Needs some room improvement, maybe paint
Parking was easy, front desk staff was polite and helpful - but housekeeping was loud and crass outside of our room in the early hours. Be careful if you are located in room 1602 - the housekeeping staff 'breakroom' is right outside your door. Directions for ice would have been nice - rather than the scavenger hunt I ended up going on.
The valets were very friendly, helpful and accomadating. Room was clean and the tv had a great HD picture. Check in staff ignored me while I stood there staring at them waiting to check in because they were on the phone. As soon as they were done some jerk jumped the line because he wanted to talk to a manager and they catered to him for another 5 mins before helping anyone else. Room smelled like stale cigarettes and the bathroom sink wouldn't drain.
The room was very comfortable and yet stylish. The location is absolutely perfect. The highlight of our stay was the incredibly attentive and friendly staff. We highly recommend staying at Loews Philadelphia Hotel!
Dog-friendly facilities Certain staff members (including one valet who was obviously personally invested in getting our car out and seemed to feel genuinely bad that one of his colleagues had screwed up our ticket) Location General lack of service-orientation among staff (many were impolite or at least brusque - not the kind of attitude you get at luxury hotels) Everything (except room service) closes early Valet takes forever to drop car and get it out - very poorly managed Not a lot of services available
The staff and hotel were wonderful. They ran out of cucumber water, but we did drink a lot of it.
Very friendly staff. Great view of the city from my room. Walls are thin, and you could here the neighboring room to well.
Front desk was very accommodating upgraded us to deluxe king room upon check in Concierge not very helpful. Asked twice for recommendations on transportation and wanted to push private car which was theost expensive option vs any other public transportation which we opted for.
Robes, shower was nice , room was quiet. 4 large men given a king bed and a roll away .... We didn't fit in beds comfortably, one ended up sleeping on the floor. Valet parking took a long time and left all 4 windows down in my car.
Location was prefect for walking around town to all the sites
Location & room were great Air conditioning was bad, after repair it was barely adecuate
Excellent location, exceptional staff, great restaurant and bar. Nice room and a comfortable bed as well as a pretty good WiFi connection (best I have experience in a while at a hotel). Walls were a little thin. We could hear people in the hall coming and going as if they were almost in the room.
Not for family's & a little outdated. The location is amazing!
The staff was gracious and helpful Dust covered the room and the toilet had cardboard trash in it upon arrival. Staff took care of the problem after being notified. The cost for parking at $45.00 a night was ridiculous.
Everything, happy staff, welcoming, clean rooms, awesome views, definitely would recommend this hotel.
Staff professionalism King size bed. Clean room. People in the room next door were talking loudly until 2 am! The first night I got absolutely no sleep. It required a cab ride to get to my conference at the Conference Center.
Everything. Service, quality . Towels could be upgraded.
Beautiful hotel. Great staff. Poor sound control between rooms. I could easily hear conversations next door.
Convenient location, helpful staff. Complicated garage access.
onvenient, good service, clean room
The maid services was very helpful. The staff downstairs was unfailingly friendly, even with the difficult customer in front of me. I loved my stay. I kept running out of creamer and asking for more. I probably just use too much. They always brought it up for me right away.
Location central to everything we came to do. Everything was great! Staff was very friendly and helpful.
So close and convenient to Jefferson Station train stop. If you are planning on using public transport to get from the airport to the hotel and back, you can't beat the location. It was also close to restaurants and within walking distance to historic Philadelphia attractions. Was traveling with my seven year old and I felt safe in the neighborhood. Staff was very friendly and very helpful! Restaurant in hotel had good options. Everything was clean and in good shape. Pool area and exercise room left a little to be desired but were good enough for my son to enjoy and for me to get a vacation sized workout.
Breakfast was very good. Dining room good ambiance. Wait staff were excellent. Air conditioning was too noisy. No night light for bathroom.
Room was dirty and disgusting
Very convenient location for visiting our local office. Congested area, difficult parking, lots of traffic. (standard downtown Philadelphia)
Parking was 34 a day. that was rediculace after spending that much on my stay.
The staff answered questions. They were well trained My husband and I were bit by bed bugs. There were you ha kids running around the entire hotel all night long making noise. We attempted to go in the pool many children unsupervised over crowded. I'm sure many of the teenagers who were staying at the hotel had no business being there
Good location, not very crowded. N/A
Right in the city close to lots of tourist destinations. Beds are incredibly comfy, and loved the microwave/fridge/keurig combo. Very close to some dodgy parts of town. Parking is outrageously difficult to find on street (and I'm from NYC). Just pay the insane fee for the parking garage, it's worth it. On street is $9 for3 hours anyways. The hotel itself wasn't terrible with clean rooms, a pool/hot tub area and decent exercise facilities. The whole place was a bit dark and I felt compelled to turn on all the lights in the room and it still felt dark. Other than the hotel feeling dark and a bit old it was a pleasant stay.
We had a wonderful stay at this clean modern hotel... It's location could not have been any better. Will definitely stay here again.
The room was gorgeous and the staff were very nice. The bed was way too soft. And the walls are thin so we we were woken up through the night by a group next door to us. We finally called the front desk at 4:30 and they addressed the issue.
Location is good, although there are 2 different Marriott hotels next door. We went to the wrong one first and already had valet parked our car before we realized it was the hotel next door. Received an email confirming room would be ready by 3, upon arrival at 4 we were notified room was not ready and would be 45min. We were told they would call us when ready but after hour an a half of no call we went back to find there was a credit card issue which could have easily been resolved if they would have called. Wasted time wandering around downtown
Hotel was clean, staff was attentive and courteous. The rooms were beautifully appointed, and when our booked room wasn't available, we were upgraded into a corner room executive suite overlooking historic City Center. Pool wasn't heated.
Location My room was not ready till 5pm.
It would be nice to have some kind if discounted parking. Also, we had dinner in the hotel's restaurant and would only give it 1-2 star. Would not eat there again.
Location location location. Recently redone so very updated/modern. Let us check in very early. Nice toiletries. Double lock on door didn't recede so you had to jerk handle to be sure door closed.
I loved the building it was very classic Philadelphia and very comfortable. It was very clean and the rooms were well kept. The bed was extremely comfortable! The night staff didn't seem as up beat as the morning staff - but then again they are working nights. They did their jobs and got my room key to me in very little time. :)
The location was great, room and hotel was beautifully decorated, and the price was so reasonable. I would definitely come back! $50 to park your car is kind of expensive but you get a full 24 hours.
When I arrived to the marriott to find out kayak never reserved my room, the kind marriott staffer jumped into action (and also revealed this was the 4th time that week that he had to deal with kayak's inefficiency)
The hotel was beautiful, the employees were very kind, and the room was perfect for our overnight stay. We walked to the Reading terminal market, and we were across the street from the subway station. Couldn't have asked for a better location! The valet parking was a bit pricey but it was very convenient and no stress.
This was out 4th time staying and it was just as before. Clean friendly convenient and FANCY! It's a little hard to grab a cab/uber out front, but that's the city. No reflection on the hotel at all.
Staff. Horrific city parking garage. Construction going on all day vibrating entire hotel.
Very friendly personell, good location, peacefull, good service
Great value and location. Hotel is in good shape. Staff was accomodating and friendly. Breakfast was very decent. They also have a parking garage if you are bringing a car. Rooms need some updating- which they are in the process of doing and they have the new designs displayed on an easel in the lobby- which I thought was a very nice idea.
Great breakfast. Staff was excellent Parking arrangements
The woman who coordinated the breakfast area each morning was wonderful. She was always friendly and efficient. (I stayed three nights) The bedding didn't come up far enough --I had to scrunch to the bottom of the bed to get the blanket to my neck. The window was a bit drafty
We were on the 17th foor and the city view was fantastic. Excellent breakfast buffet also.
It was very close to all the historical sites.
great location, very clean, friendly staff everything was great-- no complaints!
Breakfasts were fantastic, both selection and the time of availability. The staff were attentive and polite and kept everything well stocked. The location is great for downtown The front desk/lobby could help a bit more with directions, or perhaps a walking map of downtown could be made available for those who don't have cars.
Staff were all personable and helpful. Room was appointed nicely. The sound insulation between rooms that share a door is poor.
Close to downtown restaurants and shops. convenient
Room was very clean. Comfortable bed. Staff was friendly and attentive via phone to front desk. Thin walls. Reception desk was slow as molasses. Possibly understaffed. Check-in on the computer took way too long especially having already provided all my details online. Dried creamer packets for the coffee in room is disgusting.
Close to Center City, comfortable room and beds, quiet for sleeping in.
Too big if anything. 8 minutes to get to/from room
Central location, clean rooms, many hotel amenities, ease of check in and check out, responsive stadd. Room too small. Was told I would get two Queen beds and larger room and did not receive. Terrible view of construction site.
Great location, beautiful pool (with very accommodating hours) and clean & comfortable room. Very friendly, helpful staff.
The location of the hotel is the definition of ideal. Many modes of public transit are easily accessible. Just on principle, any hotel should be able to provide free, or, at minimum, reduced fee parking. This hotel has neither. Be ready to fork out another $40/day for parking.
GREAT LOCATION ROOMS WERE NOT CLEANED WELL. TOILET WAS USED AND NOT CLEANED PROPERLY. PEOPLE NEXT DOOR TOO LOUD, TOO LATE...
Sizable room with modern amenities with a very comfortable bed and pillows. Friendly, helpful staff. Great workout room. Convenient central location. Large, sociable bar and lounge area. There was a stain on my sheets; could tell that it was something that had been washed/dried into place, but still a little disappointing for a hotel chain of this quality. I was given a room accessible for persons with disabilities, which I was fine with, but was not asked by the check-in staff first. The only downside to the accessible room was that the doorless, tubless shower got water all over the bathroom floor and soaked the bathmat regardless of how I adjusted the shower-head. Really, these are just minor inconveniences from an otherwise great hotel. Would definitely come back.
Hot apple cider in the lobby was a nice touch. Complimentary Wi-Fi not included?! Considering the room rates, I found this outrageous. Felt like a 3rd world country.
Our room was very large! Especially for for hotel in the middle of a major city. Very high ceiling and tall windows made for a comfortable stay. Long walk from lobby to rooms and viva versa. Stairway was very dirty.
The hotel does not offer Reward points when I book through Kayak
Clean, quiet, location No hot tub in the pool area
Location is good. Beds not comfortable at all. Internet didn't work, unacceptable considering there is a extra charge Keep a bottle of water in the room!!
Excellent reception staff, who were incredibly helpful when I needed to take a train to an unfamiliar area. Parts of the room could have been a little cleaner, but nothing that wouldn't make me want to stay there again.
Every single member of the staff was incredibly solicitous, courteous, and helpful. It overlooks one of Philly's legendary Sistine-like murals and is steps from the main Market St in one direction, and the wonderful antiques / jewelry / historic-homes-on-mews district in the other. One can't open the windows, which is apparently common in many hotels in Philadelphia after an incident with a child falling out, but in New York we have child window guards and I recommend them. It's better for the planet and more pleasant for the customer to have fresh air. What's more, it would save this and other hotels so much money if they didn't have to run the AC all the time! Just sayin'.
Historic city centre, helpful staff, comfortable room and complimentary drinks Noisy fridge
The ventilation system was extremely loud. Breakfast included only coffee, bagels and cereals.
entourage, wine and cheese in the evening
Erick constantly had a smike on his face our whole experience- He was our bell hop, concierge, breakfast delivery man, and entertainment. He deserves a raise. Our room was beautifully decorated and i felt like i was in my bedroom. Lovely staff and quiet enviornment. The temperature in our room was a bit bi polar- even with our thermostate on 65 it felt like 75. We had cathedral cielings which i am sure caused this- The vents were still blowing cold air.
The room was fantastic, the hotel staff were lovely and there were nice added extras like a complementary wine and cheese evening.
Staff very nice and helpful
Continental breakfast served in the room at time I choose Great location for walking to restaurants and activities
My wife and I were very favorably impressed with the Independent Hotel. The building itself has historic charm. The setup is a bit eclectic, with a small entryway to the elevator up to the lobby. The rooms are quite spacious and well appointed. The staff couldn't be more welcoming and enthusiastic. In addition, the hotel is near some very fine restaurants and attractions. We walked everywhere. Our visit was terrific. We look forward to coming again and we will definitely recommend this hotel to our friends.
Very nice room, great location, easy access to & from room, inexpensive nearby parking, breakfast delivered to room, wine & cheese in evenings. Couple minor things - small shower stall, few things need minor repairs, adjustments - but these did not adversely affect our stay.
Two things: the manager on duty was way beyond-the-call-of-duty in being helpful with advice about restaurants, etc. The in-room breakfast was good, nice selection. The walls are pretty thin; I listened to some revelry that went on in the next room until after midnight. I know I could have complained, but didn't want to. The instant oatmeal is probably expendable, so we avoided it after the first morning?
Staff was very to me and my girlfriend we had a great time it was her birthday weekend and the staff at the hotel gave her a birthday cup cake and ice cream really nice of them Julian N/a
location was great, everything was fresh and clean, the staff was AMAZING!! the bar was great, breakfast was hot and tasty. I paid for a king sized bed room. i got a double full. they said sorry, gave me a free drink. but still. i wanted a romantic evening, and this didn't ruin it, but it wasn't what i had in mind when i booked it.
There are many homeless persons in the neighborhood. A shuttle service from the hotel to areas friendly for public transportation would be desirable.
Great location, comfy bed, warm breakfastand great staff There was no restaurant inside or attached with exception of a bar that served appetizers from 5-10
Water from gym Pull out sofa was terrible
Clean, comfortable, friendly staff. Great location for conferences. Free bottled water and cold towels were highly appreciated during the summer heat wave.
The serving and kitchen staff at the continental breakfast were so friendly and helpful. They also proved a great breakfast and it's complimentary. Every staff member I encountered were helpful and polite.
mini bar; breakfast; go bags
Full breakfast was pretty good and included in the price of the room. Good price for close to Center City, Chinatown, Market East. I booked the room through Kayak.com and paid for it through them. Hampton Inn put an extra $50 on my credit card without telling me as a hold against additional charges. That's fair, but I should have been informed of this. Bathroom fan was noisy, bathroom sink was slow draining, pillows are too soft for our taste.
Friendly staff. Good location I. The center of city. Near restaurants ferry bars historical area etc. Additional fee for parking. No refrigerator. Staff not knowledgeable of th surrounding area.
They checked me in early and we're so very accommodating No complaints
Nothing Located next door to a halfway house for addicts, homeless people laying and sitting on the sidewalk all around the building, no secure parking area within ??? miles, staff totally unresponsive to questions about safety for guests and their vehicles. We left and went to another Hampton located in Vineland approximately 30 miles away due to the safety issues. Somone from your organization has to contact me as we did call your 800 number and got somebody in India that said they could not help us. I want you to refund us our money and if I have to take a full page ad in all major newspapers advising people what kind of service you provide I will. Al and Diana Sandoval 505-410-5736 e-mail firstname.lastname@example.org
My room had everything I needed. The location is excellent. The hotel offers free wifi and hot breakfast. They charged me $70 for incidentals at check in without telling me about the amount. I noticed it, because my credit card company emailed me about the charge. Also there was a strange charge ($0.01) after check out. I need to figure out what it was for.
Not a good bed at all. Otherwise everything was pretty good. Nothing special though.
The hotel and staff were extraordinary. i was always greeted upon leaving and entering the hotel. Oftentimes the bellman or concierge would ask if I needed anything. I must have looked a bit lost!!! The situation detailed below needs to be addressed because other than that, the room was most comfortable with a lovely view of City Hall northward Amanda in housekeeping was excellent in refreshing my room and being extra certain there was no detail that was omitted There wasn't anything "I didn't like!" However, The only "hiccup" I experienced was a slight odor of tobacco in. my room at the end of each day. When I notified the front desk they were quick to put a plan in place to remedy the problem. Unfortunately, the odor continued and was probably a function of the odor of the carpet, drapery and bedding.
The manager took great care of us after she was told about our disappointments. She was wonderful and made our second night much better than the first. Most of the other staff were very friendly and accommodating. The facility is extremely old along with the heating/air conditioning units. Our sheets had a hole in them. Had disappointment with 2 staff members who were a bit rude. Felt the crowd that hung out in the hotel bar and/or were staying at the hotel were a bit trashy. For the price per night, we could stay at the Sofitel or Four Seasons and get better accommodations.
The staff was incredibly friendly and very knowledgeable of the city. We had a great experience! They must have given our room away before we checked in. Our group of 3 friends got one king bed so we had to use a roll-away cot, which wasn't the most comfortable thing.
Awesome building champagne at checkin have had many enjoyable and memorable stays. Understaffed, poor service sub par to other Ritz hotels. We were provided with wrong room on arrival. Room was somewhat dated and curtains had large weird stains on them. Carpet in room was also stained making it feel dirty. Restaurant service was horrible / waited 40 mins for a table then waited another 15 mins to get acknowledged by staff. Used express checkout, left some negative comments and asked for emailed updated portfolio via email - never received. I've had better service and value for money in other not so "refined" hotels.
Perfectly situated in the city centre, comfy beds, stylish interior and a good price.
Nice scam. Needed a 48-hour cancellation notice. Unfortunately I didn't know I wasn't going to make it until 24 hours prior. Nice way to make money. 100℅ margin!!
Close to Convention Center and easy to get to subway/ markets
Friendly, helpful staff.
Clean, comfortable, friendly and well located at a reasonable price
Location was perfect for where we needed to be. Staff was friendly. Room and lobby were very nice.
Find something else.
Located downtown and easy to get to everything. Small, old, noisy, drafty. Cost high for basically an indoor motel. Breakfast was not good.
Hotel staff was friendly and efficient and the room was clean and exactly what we needed. It looks like an older hotel from the outside, but inside it is well cared for and looks like it may have been renovated recently. We stayed in a one bedroom, which had updated furniture and the bed was very comfortable. The room also had water and a coffee maker inside which was a pleasant surprise as I had expected a barebones room. We had a room at the end of the hall and didn't hear anyone in any other rooms. We walked from the hotel to Independence Hall, the Art Museum, Eastern State Penn, and Walnut Street, and found it a slightly long but comfortable distance to each, so it was a good central location. Also, we did not park with the hotel, but at a nice parking garage in Chinatown, which is just down the street from the hotel. With a voucher from the hotel, parking was very reasonable for downtown Philadelphia. All together the hotel was a good value for the price, especially since I booked the room only a short time before our trip. The bathroom could use a little work, it was clean but the ceiling was flaking and had stains, and the floor and shower just looked a lot older than the rest of the room. Also, the shower's hot and cold water was reversed, but we figured it out quick and didn't have a problem with it. My only other concern isn't with the hotel itself, but with the location of a homeless shelter on the same block. Not realizing this we left our car parked on the street across from the hotel and happened to come back to it at the same time they were serving lunch. We came back to our car surrounded by about every homeless person in Philidelphia. I just would have parked elsewhere if I had realized this, so FYI for future patrons.
The location is excellent and the rooms are comfortable. The service was absolutely horrendous. The people at the front desk made absolutely no effort to greet me.
The front desk staff was very courteous. They answered any questions I had and helped out alot. The price was very affordable. The location was perfect.
Hotel was clean and well staffed. Room comfortable and hotel a close walk to south street, liberty bell, indepenndence hall and other landmarks Very small hall ways, elevators, and small rooms. Also they only give you a parking discount so you will definitely pay to use the parking garage across the street. The discount is 15 off, but if you park over night its 33 so there is this extra $18 for an overnight stay.
The staff was great. Always very helpful and willing to answer any questions. I didn't know that my room didn't have a bathroom en suite until I checked in and found out my bathroom was in the hall. The bathroom was tiny as was the room. One step from the door to the bed and the desk chair was touching the bed on the far side. Luckily I didn't spend too much time in the room. Also the tv had 2 lines running down the entire screen vertically. There was a bright green line running right down the middle of the screen!
Very convenient location and helpful staff. My room had a window without a view; therefore the room did receive direct sunlight. As I didn't visit the city during vacation, this was not a big drawback.
The staff were all super friendly and eager to help. The rooms are small but plenty big enough to sleep and have some walking space. EXCELLENT location. Wonderful restaurants and nightlife steps from the door but not overly noisy. Historic areas were within walking distance. Old City was walkable, but a bit farther than some may be comfortable walking however Uber is available within moments of request. The rooms have had a makeover, not the best quality contractor as some things are coming off the wall but overall the appearance is nice for a budget friendly hotel. No fans and no room air conditioner. The AC/heater is controlled from each hallway. Our room was stifling hot so we walked the two blocks to the Target and picked up a $20 box fan. The front desk girl turned the AC down even more which helped the temperature greatly and our fan kept the air circulation going and dried our hand washed laundry.
Popular attractions are literally only a 15 minute walk away. We went to the observatory, reading terminal market, the constitution center, the ice skating rink at Dilworth park City Hall, and saw the Liberty Bell. All without our car. Parking at the garage across the street is $15 a night, a definite steal. Don't forget to get your voucher stamped by the front desk! The staff was very friendly and eager to make our stay enjoyable. One gentleman at the front desk was kind enough to provide us with free passes to many attractions. The room was clean and comfortable, keurig and water bottles are made available as well. I will definitely be back next time I am in Philadelphia. The one complaint I had about the hotel was that it was often times a bit chilly in the rooms. Our stay was for two nights and each night we had to ask the front desk to raise the heat (which they happily obliged).
Hotel was great. Everything we needed at a great price. Location is perfect. Would definitely return. All was well.
The check out! When I checked in the front desk clerk said I'd requested a room with a separate bath. I had no ide that was an option . I was checked into a room where I had to leave and use a toilet and shower ateound the corner. I felt as if I was in a closet. I was glad it was a one night stay only. The fight between the two front desk clerks was not entertaining and then to top it off the fire alarm went off.
The nearness to the center of the city 1. The girl at the reception was not kind, she was always on her personal phone. 2. the elevator was out of order and we were at the third floor. 3. The room was not clean, the light near the bed was out of order as the hairdrier too. 4. They had not cleaned our room the second day even if they came in our room to leave the soap. 5. The breakfast was very poor and the people in the hotel was very very strange (I think they were homeless). 6. The hotel parking was in a public parking but it was full...
I liked the fact that it was centrally located to downtown Philly, within walking distance of all the sights The elevator was broken and we had to walk up to the third floor to our room
Interesting hotel since it had been a YMCA before The elevator gave a lot of trouble.
Very modern with a side of vintage appeal. Awesome doorman Old hair dryers. Scratched mirrors. Dirty Windows.
The room was modern and aesthetically pleasing, with comfortable beds and linnens. It's not a big issue, but they gave me the wrong room type, and overall there wasn't a whole lot of attention to detail.
Clean,comfortable and welcoming
Staff was absolutely amazing!!! Location is two blocks away from convention center, reading terminal market and major attractions. We stayed in a interior room and didn't hear a sound. We will def stay here every time we visit Philly. Rooms are a bit on the small side. Lighting is very dim in the room.
Clean rooms City Hall views Lobby bar with friendly bartender Friendly and accommodating front desk staff Diminutive gym Broken solar shade in room
The friendly atmosphere in this stylish, classy hotel. The rain.....but the hotel had complimentary umbrellas in the entrance hall.a very welcome touch as we'd forgotten ours!
Nothing The valet misinformed us about the parking. They strongly recommended we pay 50$ for valet parking rather than on the street. The hotel room was not very ideal or modern for the price. The towels and bed sheets smelled as if they had not been changed or washed. The hotel did NOT provide amenities, and the shower products provided were very low quality and would not use them on my body. There are plenty other choices in Philadelphia and would not recommend this La meridian.