Overview

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Hotel San Carlos

202 North Central Avenue, Phoenix, AZ 85004, United States
+1 602 253 4121

£138+

Overall guest ratings

6.9/10 Good
Based on 519 reviews

Review highlights

  • 9.3
  • 9.3
  • 4.4
  • 4.2

Nearby

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    About

    Location.

    The Hotel San Carlos - Downtown Convention Center is located in downtown Phoenix, Ariz. The Dodge Theatre, Chase Field, US Airways Arena, Arizona Science Center, Herberger Theater, Orpheum Theatre, and Phoenix Symphony hall are all within six blocks of the hotel.

    Hotel Features.

    The smoke-free Hotel San Carlos - Downtown Convention Center is the only historic boutique property in the Phoenix area. Lobby decor preserves the hotel's historic past with polished wood floors, chandeliers, and floor-to-ceiling mirrors. The hotel has two restaurants: Rice Paper, serving Vietnamese cuisine, and Seamus McCaffery's, an Irish pub offering live music. Street-front shopping directly outside the lobby includes a men's apparel shop, barber shop, gift shop, and shoeshine/repair shop. Hotel San Carlos includes a third-floor heated outdoor pool and sundeck surrounded by potted plants, globe streetlights, and cushioned lounge chairs. The hotel provides two meeting rooms, a business center, and discounted use of a nearby 24-hour fitness center.

    Guestrooms.

    All 128 guest accommodations feature high ceilings, antique furnishings, tapestries, and crown moldings. Cable TVs, phones, and complimentary wireless Internet are provided. Coffeemakers are stocked with gourmet coffee. Bathrooms feature Rusk toiletries, shower/tub combinations, white tile floors, and pedestal sinks. Valet (surcharge) and self-parking (surcharge) is available.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Meeting/Banquet facilities
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Gift shop
    • Tennis
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.9 Good
    Based on 519 reviews
    • 9.3 "Terrific location."
      10.0 "Business sites within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      9.0 "90% liked the proximity to sightseeing."
    • 9.3 "Incredible bar."
    • 9.0 "Excellent pool."
    • 8.3 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.3 "Housekeeping was great, according to 83%."
    • 7.1 "High value."
    • 4.4 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."
      2.5 "For 75%, the lobby entrance was sub-standard."
    • 4.2 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.8 "Breakfast is below average."
    • 3.5 "Rooms are not good."
      0.7 "93% said rooms were small."
      1.6 "84% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      1.7 "For 83%, the rooms looked old."
      0.4 "96% criticized the small bathroom."
      2.5 "75% had problems with the shower."
      1.1 "89% thought the tv was sub-standard."
      3.1 "69% were disappointed with the minibar."
    • 2.9 "Quite uncomfortable."
      0.7 "93% said rooms were small."
      1.7 "83% thought it was too noisy."
      0.4 "96% criticized the small bathroom."
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    Overall rating

    7.4 Good
    Based on 160 reviews
    • 9.4 "Terrific location."
    • 7.9 "Good service."
      9.4 "94% found the staff to be very friendly."
    • 5.0 "Average amenities."
    • 4.4 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."
    • 3.3 "Rooms are not good."
      0.8 "92% said rooms were small."
      1.8 "82% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      0.3 "97% criticized the small bathroom."
      1.5 "For 85%, the rooms looked old."
    • 2.5 "Quite uncomfortable."
      0.8 "92% said rooms were small."
      0.3 "97% criticized the small bathroom."
      1.5 "85% thought it was too noisy."

    Overall rating

    6.1 Good
    Based on 46 reviews
    • 9.4 "Terrific location."
    • 8.4 "Great service."
    • 4.2 "Vibe wasn't good."
    • 3.2 "Awful rooms."
    • 2.6 "Quite uncomfortable."

    Overall rating

    5.8 OK
    Based on 254 reviews
    • 9.4 "Terrific location."
    • 8.2 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 6.7 "Average value."
    • 4.8 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      0.5 "95% thought the facilities needed updating."
    • 4.1 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."
    • 3.8 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 3.0 "Awful rooms."
      1.7 "83% complained about the bathroom."
      0.6 "94% said rooms were small."
      0.8 "92% thought they were poorly maintained."
      1.5 "For 85%, the rooms looked old."
      0.3 "97% criticized the small bathroom."
    • 2.7 "Quite uncomfortable."
      1.9 "81% thought it was too noisy."
      0.6 "94% said rooms were small."
      0.3 "97% criticized the small bathroom."
    View all review categories

    Overall rating

    7.6 Good
    Based on 57 reviews
    • 9.2 "Terrific location."
      10.0 "Business sites within easy reach, said 100%."
    • 8.0 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 5.4 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 4.6 "Vibe wasn't good."
    • 3.9 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 3.5 "Rooms are not good."
    • 3.0 "Quite uncomfortable."
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