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Tukan Hotel & Beach Club
3 stars

Tukan Hotel & Beach Club

5a Ave Norte Entre 14 Y 16, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 873 1255
From
£33
Cheapest

rate per night

7.4
Good
based on 985 reviews
985 reviews
Room type
Provider
Nightly total
Standard Room
£33
Deluxe room
£41
Superior room
£71
48 more Tukan Hotel & Beach Club deals
48 more Tukan Hotel & Beach Club deals

Photos of Tukan Hotel & Beach Club

Overview

Rating
Resort with 2 outdoor swimming pools, steps from Quinta Avenida 2 outdoor pools, a restaurant, and a bar/lounge are available at this smoke-free resort. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance. Tukan Hotel Playa del Carmen offers 156 air-conditioned accommodations with safes and complimentary toiletries. 32-inch LCD televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily. 2 outdoor swimming pools are on site. The recreational activities listed below are available either on site or nearby; fees may apply.
Rating
7.4
Good
Based on 985 verified guest reviews

Latest deals for Tukan Hotel & Beach Club

Tue 13/5
Wed 14/5
Superior room
bed type unknown
£71
Standard Room
bed type unknown
£33
bed type unknown
£37
bed type unknown
£38
Deluxe room
bed type unknown
£41
bed type unknown
£43
bed type unknown
£43
How do payments to us affect ranking and how do we rank results?
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences

Amenities at Tukan Hotel & Beach Club

  • Private beach
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Services and conveniences

  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Room service
  • Key card access
  • 24-hour front desk

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • No smoking
  • Non-feather pillow
  • Upper floors accessible by stairs

Bathroom

  • Shower
  • Toilet
  • Toilet paper
  • Private bathroom

Outdoor

  • Terrace/Patio
  • Balcony
  • Private beach
  • Garden

Bedroom

  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Things to do

  • Eco tourism
  • Bicycle hire
  • Casino

General

  • Family rooms
  • Garden view
  • Storage available

Pool

  • Outdoor pool
  • Pool towels
  • Pool with a view

Parking and transportation

  • Free parking
  • Private parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Laundry

  • Laundry facilities
  • Laundry service

Dining

  • Restaurant
  • Bar/Lounge

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Babysitting or child care
  • Cribs available

Fitness

  • Fitness centre

Reviews of Tukan Hotel & Beach Club

7.4
Good
985 verified ratings
Wonderful
246
Very good
145
Good
159
Okay
95
Fair
118
Mediocre
82
Poor
141

Summary of reviews

Guests say
Guests appreciated the great location of the hotel, particularly its proximity to 5th Avenue and local attractions. However, many reviews highlighted significant issues with cleanliness, including dirty rooms and unpleasant odors in bathrooms. Additionally, the service was often described as unfriendly or lacking, with several guests expressing disappointment over their experiences with staff. Overall, while the location was a strong point, the hotel fell short in terms of cleanliness and service quality.
AI-generated from customer reviews
Location8.5 out of 10
Service2 out of 10
Cleanliness1 out of 10
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Score by provider

All reviews

5.4
Fair
Michaela, Mar 2019
Pros (+) The location was in a prime area. Very accessible to all the ships, restaurants, and bars
Cons (-) Transparency of actual hotel. The pics online were not the same as at the hotel. No pool, no elevators, leaking AC unit and no access to the gym. Room didn’t have a safebox and the water was smelly
9.7
Wonderful
Michelle, Dec 2018
Pros (+) We had a great stay- great location right on 5th ave but set back in the jungle so it's quiet- a hidden gem. Great price it is clean and the beds and pillows! So comfy I would stay there again
4.0
Mediocre
Anonymous, Jan 2018
Pros (+) The Quinta Avenue what's nice and super.. but the hotel not really nice what I was thinking about it. ugly breakfast food.
4.2
Mediocre
Anonymous, Jan 2017
Pros (+) LOCATION
Cons (-) WE BOOKED A NGHT AT HOTEL TUKAN AND BEACH CLUB, AND WE WERE SENT TO A DIFFERENT BUILDING ACROSS THE STREET INSTEAD OF THE HOTEL THE ADDRES IS SHOWN THE ROOMS WERE NOT THE ONE SHOWN IN YOUR WEBSITE, THERE WAS BED BUGS, MOSQUITOS, AND UNSAFE. ME AND MY FAMILY HAD A HORRIBLE EXPERIENCE THE HOTEL STATES IT IS YOU AS A TRAVEL AGENT THE ONE WHO NEEDS TO SHOW THOSE PICTURES OR ROOMS. WE WERE VERY DISAPPO...
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Location

5a Ave Norte Entre 14 Y 16, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • La Fe0.3 mi
  • Parque 28 de julio0.3 mi
  • Beyond Diving0.3 mi
  • Mexico Blue Dream0.3 mi
  • Mamita's Beach Club0.4 mi
  • Albertos SCUBA0.5 mi
  • O2 Mexico0.5 mi
  • Terminal Marítima de Playa del Carmen0.6 mi
  • Aviario Xaman Ha1 mi
  • Guadalupe Church1.3 mi
  • 5th Avenue1.4 mi
  • The Reef Marina1.5 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Tukan Hotel & Beach Club

Low season

March

High season

March

Average price (weeknight)

£42
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Tukan Hotel & Beach Club

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Tukan Hotel & Beach Club

  • How long should you stay at Tukan Hotel & Beach Club? KAYAK users usually book their rooms here for 8 days.

FAQs when booking at Tukan Hotel & Beach Club

  • Where is Tukan Hotel & Beach Club located?

    Tukan Hotel & Beach Club is located at 5a Ave Norte Entre 14 Y 16 in Gonzalo Guerrero, 0.5 miles from the centre of Playa del Carmen. La Fe is the closest landmark to Tukan Hotel & Beach Club.

  • When is check-in time and check-out time at Tukan Hotel & Beach Club?

    Check-in time is 15:00 and check-out time is 12:00 at Tukan Hotel & Beach Club.

  • Does Tukan Hotel & Beach Club offer free Wi-Fi?

    Yes, Tukan Hotel & Beach Club offers free Wi-Fi.

  • Does Tukan Hotel & Beach Club offer free parking?

    Yes, Tukan Hotel & Beach Club offers free parking.

  • How far is Tukan Hotel & Beach Club from the airport?

    Tukan Hotel & Beach Club is 11.8 miles from Cozumel. Tukan Hotel & Beach Club is 31.1 miles from Cancun.

  • Does Tukan Hotel & Beach Club have a pool?

    Yes, Tukan Hotel & Beach Club has a pool on-site.

  • How does KAYAK find such great Tukan Hotel & Beach Club hotel deals?

    KAYAK scours the web for all room deals available at Tukan Hotel & Beach Club in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Tukan Hotel & Beach Club and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Tukan Hotel & Beach Club.

See more FAQs

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
Acanto Playa del Carmen, Trademark Collection by Wyndham8.3 Excellent (414 reviews)0.03 miSnorkelling, Outdoor pool, Spa and wellness centre£100+
3-star hotel
20% cheaper
Hotel Mariachi By Kavia
7.9 Good (645 reviews)0.03 miOutdoor pool, Free Wi-Fi, Flat-screen TV£30+
1-star hotel
Hacienda San Jose by Vimex
0.05 miWi-Fi£108+
4-star hotel
Porto Playa Condo Hotel and Beach Club
8.6 Excellent (718 reviews)0.05 miPrivate beach, snorkelling, Outdoor pool£105+

Cheapest

See cheapest stays in Playa del Carmen
3-star hotel
33% cheaper
Moonshine Hotel
7.3 Good (1,149 reviews)0.06 miOutdoor pool, Room service, Free Wi-Fi£25+
3-star hotel
20% cheaper
Hotel Mariachi By Kavia
7.9 Good (645 reviews)0.03 miOutdoor pool, Free Wi-Fi, Flat-screen TV£30+
4-star hotel
Maya Villa Condo Hotel & Beach Club8.7 Excellent (762 reviews)0.06 miPrivate beach, snorkelling, Outdoor pool£92+
4-star hotel
Acanto Playa del Carmen, Trademark Collection by Wyndham8.3 Excellent (414 reviews)0.03 miSnorkelling, Outdoor pool, Spa and wellness centre£100+

Most recommended

See most recommended stays in Playa del Carmen
4-star hotel
Maya Villa Condo Hotel & Beach Club8.7 Excellent (762 reviews)0.06 miPrivate beach, snorkelling, Outdoor pool£92+
4-star hotel
Porto Playa Condo Hotel and Beach Club
8.6 Excellent (718 reviews)0.05 miPrivate beach, snorkelling, Outdoor pool£105+
4-star hotel
Acanto Playa del Carmen, Trademark Collection by Wyndham8.3 Excellent (414 reviews)0.03 miSnorkelling, Outdoor pool, Spa and wellness centre£100+
3-star hotel
20% cheaper
Hotel Mariachi By Kavia
7.9 Good (645 reviews)0.03 miOutdoor pool, Free Wi-Fi, Flat-screen TV£30+

Good to know

Value for money

7.7

Distance to city centre

0.5 mi

Nearest airport

Cozumel

Distance to airport

11.9 mi

Everything you need to know for your stay in Playa del Carmen