Overview

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Viceroy Riviera Maya
Top Wellness Hotel

Playa Xcalacoco Fraccion 7, 77710 Playa del Carmen, QR, Mexico
+52 984 877 3000

£504+

Overall guest ratings

9.3/10 Excellent
Based on 174 reviews

Review highlights

  • 9.5
  • 9.4
  • 8.8
  • 4.3

Good to know

  • Professional service
  • Very quiet
  • Friendly service

Nearby

    show all

    About

    Winner of the Conde Nast Gold List award in 2013, Viceroy Riviera Maya is a premium destination where you can hit the beach to enjoy free cabanas, beach umbrellas, and beach massages, plus you'll be within a 10-minute drive of El Camaleon Golf Club. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and mani/pedis. La Marea, one of 2 restaurants, offers a beachfront location and serves dinner. There's a poolside bar and a bar/lounge, and rooms at this luxurious resort get the details right with private plunge pools and Egyptian cotton sheets.

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    Hotels.com

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Laundry facilities
    • Indoor pool
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Terrace/Patio
    • Adults only
    • Beauty salon
    • Cable or satellite TV
    • Free Internet
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.3 Excellent
    Based on 174 reviews
    • 9.5 "Excellent amenities."
      10.0 "100% found the grounds to be nice."
      9.1 "91% thought the building was wonderful."
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 8.8 "Very nice wellness & sports facilities."
    • 8.7 "Comfort level is high."
      9.3 "93% thought it was pleasantly quiet."
    • 8.3 "Location is great."
    • 4.3 "Not very clean."
    • 3.7 "Value below average."
      0.9 "The price was too high for 91%."
    View all review categories

    Overall rating

    9.3 Excellent
    Based on 174 reviews
    • 9.5 "Excellent amenities."
      10.0 "100% found the grounds to be nice."
      9.0 "90% thought the building was wonderful."
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 8.6 "Very nice wellness & sports facilities."
    • 8.0 "Rooms are great."
    • 7.9 "Good location."
    • 4.7 "Not very clean."
    • 3.6 "Value below average."
    View all review categories
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Professional service"
    "Very quiet"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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