Pros: The hotel is extremely nice, definitely on par with places like the Ritz Carlton. The staff are very friendly and accommodating, and they do a special rooftop sunrise that was an unexpected addition.
Cons: The only thing that was a bit odd was that the restrooms have only large floating glass doors which don't fully close or lock in any way, so... Let's just say you hear absolutely everything from the toilet in the entire room.
Pros: I feel that i am in my country
Cons: It need to renew
Pros: Personal attention to guests needs and wishes. Rooms were luxurious, comfortable and well kept, I will come back.
Pros: Rooms were very nice and luxurious.
Cons: Could of had more selection or bigger areas for eating and drinking on site.
Pros: Center of the city location, perfect for both shopping, dining and business. Modern decor, great rooms with city views. Front desk is a pleasure to deal with....quick, knowledgeable and will do all possible to help every way the can. No lines or wait time checking in or out. Breakfast is fantastic, both assortment and service. The only hotel really to stay in Frankfurt.
Cons: For those expecting massively large reception hall, this is not it. It is a boutique hotel, but what a hotel this is.
Pros: Most everything
Cons: Nearly nothing but if there is complementary water in the room
Pros: An absolute gem. Make sure you stay there.
Pros: Great location and beautiful rooms. If you workout, you have access to a fantastic health club which next to the hotel.
Cons: The rooms were what I would expect for a hotel of this calipher. However, common areas such as the lobby were small and became crowded with guests checking in and out. I was disapointed with the level of service from the staff. I had a maid wake me up on a Saturday morning before 8 AM wanting to clean my room. I wasn't even checking out that day. It took a number of staff levels and a fair amount of my time to get that situation resolved to my satifaction.
Pros: Everything. Best hotel for the value. Breakfast buffett was really goo
Cons: The food at the Lebanese restaurant was just o k
Pros: From the reception staff to the bar staff - Excellent all around
Will stay there again on my way through town.
Located in Altstadt, this luxury hotel is steps from Kinder Museum, Zeilgalerie, and Stock Exchange. St. Paul's Church and Alte Oper are also within 10 minutes.
Pros: just perfect in every way.... Staff excellent
With a stay at Rocco Forte Villa Kennedy in Frankfurt (Sachsenhausen), you'll be minutes from Liebieghaus and close to Staedel Museum. This 5-star hotel is within close proximity of University Hospital Frankfurt and Museum for Communication.
Make yourself at home in one of the 163 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a spa tub, and a sauna. Additional amenities at this Art Deco hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided. Quench your thirst with your favorite drink at a bar/lounge.
Business, Other Amenities
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Cons: Front staff members are very pretentious.
Not worth paying that much for this kind of value hotel.
Pros: Personal service - great staff
Cons: Water pressure / shower
Pros: excellent customer service. special thanks to Matthias Eisner who on request recommended an authentic German restaurant and then went and downloaded the menu for our consideration.
The following Services are included in each room and rate booked on this Homepage: - WiFi - Minibar - Pay TV with movies and UEFA champions league games - Access to our FINEST fitness and health area - Invitation for drinks and snacks in our hospitality suite - Shoe shine Service - Complimentary bottled water - International newspaper - Coffee to go between 06:30 and 11:00 We are happy to assist you with parking your car in our onside Garage. For further questions and booking requests you can reach our reservation department at +49 69 7540 2911 or email@example.comToday we would like inform about the Frankfurt Marathon which takes place on Sunday, 30th of October 2016.Due to this event several streets in the city center will be blocked. Friedrich-Ebert-Anlage, where the Hotel Hessischer Hof is located, will be closed from about 07:00 a.m. until 06:00 p.m.
Cons: Pay for wifi, pay more if you want to stream, breakfast not included, a bottle of water is 9.50€.
Pros: Gorgeous modern hotel right at the airport
Pros: nice, spacious room, excellent shower, 4 minute walk to airport
Cons: paying for wifi is just stupid at this point.
Pros: Receptionist unfriendly. I was told by another very friendly staff member that she is new...
Pros: proximity to the airport
Cons: no free wifi
Pros: We were in transit and it was perfect hotel from that purpose.
Cons: non-smoking room had strong cigarette odor
A Hilton Hotel at Frankfurt International Airport Located in the iconic THE SQUAIRE building, the Hilton Frankfurt Airport hotel is situated directly above the ICE railway station and is only 15 minutes from downtown Frankfurt. This unique Frankfurt hotel has direct pedestrian access via skywalk to Terminal 1 (T1) at Frankfurt Airport as well as a connection to the intersection of the A3 and A5 motorways. All of the tastefully decorated Guest Rooms and Suites in this Frankfurt hotel feature sound-proof windows, an LCD TV and a work area with ergonomic desk chairs. Hold a conference in one of 10 meeting rooms or book our grand Ballroom for up to 570 guests. A 24-hour business center with the latest in audiovisual equipment is available and wireless internet access is available throughout this Frankfurt Airport hotel. Sip cocktails in 'The Fifth, Lounge & Bar' and savor international and local specialties in our all-day dining restaurant 'Rise'. Work out in the 24-hour Fitness Center by Precor® or unwind in the sauna. Visit the Alte Oper concert hall, the historic city hall Römer and the Goethehaus - birthplace of the famous German writer, Goethe, or attend a concert or sports event at the nearby Festhalle and Commerzbank Arena.
Pros: Small but very clean room. Well equipped. Very friendly and efficient staff. Very good breakfast included. Elevator. Great access to central station and many services there. Great access to river and bridges for a scenic walk.
Cons: Room facing the street was a bit noisy.
Pros: Close of the Train Station, excellent services, friendly staff, clean.
Hotel Europa Life offers a great location, putting you within a 15-minute walk of Staedel Museum and Frankfurt Opera House. You can unwind with a drink at the bar/lounge, and free breakfast is available daily. All rooms offer flat-screen TVs, minibars, and room service.
Pros: Amazing hotel close to to the shopping area and the Romer. Rooms were were well furnished and the staff was excellent. I accidentally left my glasses at the hotel, and they even shipped them to another German hotel free of charge (the hotel offered to shipped to our house in the US, but we wa tee them so I er so they had no issue shipping the to our hotel in Rothenburg).
Cons: Everything. Great location, great staff and nice rooms. Highly recommend.
Pros: Great location. Great bed and linens
Cons: French restaurant was closed on Sunday. Bathroom cabinet and mirror frame had some damage due to humidity
Established in 1876, the Steigenberger Frankfurter Hof is located in the heart of the city in middle of the historic, financial district, near the cathedral where the emperor's coronation once took place. Our hotel attracts global travelers who are as unique as our 303 luxurious rooms. Choose from traditional or modern décor; the extravagant and timeless elegance of the interior fulfils even the most sophisticated desires of our guests. In the morning we welcome you to one of the best breakfasts in the city, with exquisite delicacies served in our "Hofgarten" restaurant. The "Autorenbar" invites you to join us for a royal afternoon tea, before it becomes an evening hotspot in the Main-metropolis serving a choice of select spirits. Spoil your senses by choosing to dine at our Michelin starred restaurant Français or our iconic restaurant OSCAR*S. Experience the largest SPA in Frankfurt where effortless luxury, creativity, and the art of well-being are combined.
Dear Sir or Madam,
Due to technical optimization measures in the time from mid-December 2015 until March 2016 our reception temporarily awaits you on in the VIP Lounge, situated directly on the opposite. The concierge is located in our switchboard.
We thank you for your understanding and wish you a wonderful stay at our house.
Cons: I had hard time finding the hotel, because of lack of clear visible signs in airport. Especially I got lost in the plaza just before, where escalators are. No signs where to go to find it.
Pros: Location to airport
Pros: We chose this facility for ease to all transportation.
Pros: Location and facilities. Nice and comfortable room
Cons: Price is to high for what the hotel offers but the location is top...
Pros: Very good hotel in overall, good bathroom, amazing people from front desk, good security for the elevators.
Cons: Poor information on how to get through it from the airport, confusing AC adjustment, below average bed, could be cheaper. Missing more worldwide channels. Could have more food / drink options close. Would be nice to have flight information available at the lobby at least.
Pros: This is an airport hotel, and it carries out that function well. The location is obviously great (directly on top of the train station, a comfortable indoor walk away from the terminal). Some earlier reviews suggested that there was a charge for wifi usage; this seems to have changed as the Wifi I used was not only free but stable and decently fast.
Cons: Nothing reeaally bothered me, but it fosters the typical fear of breathing on the wrong thing for fear you'll be charged for it. They charge a 50-euro fee at check in to cover "incidental expenses" – uh-oh.
Cons: Breakfast was very expensive.
Location directly at the airport
Pros: Attached to terminal 1. Easy, covered walk to the airport in the AM.
Cons: Difficult to locate initially. I knew it was essentially in the train station, and it still took us about 20 minutes to find it. Essentially no signs (about hotels) in the train station. We finally took an elevator up (thinking it couldn't be down), then we found signage. Easy after that.
Cons: Unairconditioned breezeways/hallways.
A Hilton Garden Inn Hotel at Frankfurt International Airport The Hilton Garden Inn Frankfurt Airport hotel is located in the futuristic THE SQUAIRE building with direct pedestrian access via skywalk to Terminal 1 (T1) at Frankfurt Airport. The ICE train station with high-speed rail links across Europe is situated directly underneath the building. All of the comfortable and modern Guest Rooms in this Frankfurt hotel feature complimentary internet access, sound-proof windows, an LCD TV and a spacious work area with ergonomic desk chairs. Stay connected with our complimentary 24-hour business center and choose from one of 3 flexible meeting rooms for your conference. Alternatively, make use of the extensive meetings facilities, including a Ballroom for up to 570 guests at the adjacent Hilton Frankfurt Airport hotel. Enjoy culinary highlights and grilled specialties in our all-day dining restaurant with show kitchen. For snacks, beverages and travel essentials, pay a visit to the 24-hour Pavilion Pantry® convenience mart in the lobby of the hotel. Work out in the complimentary 24-hour Fitness Center or relax in the wellness area with sauna and steamroom. Only 15 minutes from the city center, this Frankfurt hotel is the perfect base for exploring the city. Visit the famous shopping mile, Zeil or the exclusive Goethestrasse. Wine lovers will enjoy a trip to one of the many nearby vineyards in the Rheingau region, home of the famous German Riesling wine.
Pros: Great staff, very clean & modern. Highly recommend
Pros: convenience. excellent transportation to and from airport
Cons: wifi never worked in my room
Pros: The "Faces" restaurant was really lovely and welcoming, and the food was excellent. The airport shuttle was very convenient.
Cons: The wifi was awful- neither of us were able to connect at all using the free wifi.
Pros: Clean rooms, friendly staff, modern decor
Pros: Staff was very efficient and explained everything quickly. Lounge was open late to get a quick bite. Shuttles left every 15 minutes starting at 5am.. I was on that one.
Cons: No gift shop - wanted a watch in a display case, but no one could open it for me between 8pm and 6 am...
Pros: Room was a typical airport airport.
Cons: We stood in line for two hours to get our confirmed room. Delta had cancelled flights and there was a long line of people wanting a room. I mentioned twice that we were confirmed guests and should be compensated for our long wait in line. We were ignored both times.
Cons: I found using the Internet frustrating. It would just die when I was using it. I tried to downloading a library book and could not do it. Then I paid for the upgrade Internet and it would stop working while I was downloading. The "free" internet was slow.
Pros: The shower, bed and pillows were nice. Is all we liked.
Cons: Terrible customer service starting at the shuttle at the airport. The service did not improve at any point of our stay. We are a couple with a baby and we had 3 bags, a stroller, a car seat and two backpacks and no one offered any help loading or unloading the luggage off the shuttle (while all other shuttles at the airport provided that service for their guests ie Holiday Inn). Nothing changed in the hotel either, we dragged all the bags by ourselves from the shuttle to the room, not something I would expect from a 5 star hotel. The following morning we were trying to take a shuttle but the lady shut the door in front of us while we were trying to bring all the luggage to the bus. The room was ok but a bit small. The satellite TV is lacking entertainment programs in English language.
Pros: cleanliness and quiet setting
Cons: room was too small
Pros: Location, shuttle service, cleanliness
Cons: Phone connection to the reception did'nt work so had to go all the way down each time that I wanted to talk to them.
That needed to be done often as no crib was supplied for our 6 month although explicitly requested. Upon arrival no crib was in the room, so another request was made, but after being our for the entire evening, upon return no crib was yet in the room.
Overall a nice hotel in a good location but disappointed by this issues that were not solved promptly.
Pros: The Hotel was very modern and close to the airport. The room had a huge bathroom with heated floors. Everything was clean and very comfortable. I stayed on the 9th floor and had a lovely view of the city. I used the pool and the sauna, which were very nice too.
The free shuttle was convenient and ran every 15-minutes from the hotel to the airport.
I booked my breakfast with the hotel together, which was cheaper then the $28 Euro price that they were asking for at the hotel.
I would certainly stay at this hotel again!
Cons: I booked this hotel through Kayak and at check-out the hotel staff refused to give me a receipt, which I needed in order to get reimbursed by my office.
Internet was a bit slow in the room and in the business center.
Pros: Proximity to FRA and shuttle bus service. Very modern and clean. Nice bar in hotel.
Location. This Frankfurt am Main property is 1.2 miles (2 kilometers) from Frankfurt am Main Airport, 2.6 miles (4.25 kilometers) from Commerzbank-Arena, 7.4 miles (12 kilometers) from the Frankfurt Fair Grounds, and 6.2 miles (10 kilometers) from the city center.
Hotel Features. Steigenberger Airport Hotel has a fitness facility and a spa, a heated indoor swimming pool, 2 types of sauna, a steam bath, and fitness equipment. Business amenities include a business center, wireless Internet access, and event catering. Steigenberger Airport Hotel has restaurants, a bar/lounge, and a coffee shop/café. Room service is available. This 5-star property provides a complimentary 24-hour airport shuttle.
Guestrooms. Amenities featured in guestrooms include air conditioning, minibars, and coffee/tea makers. Guestrooms have satellite television and flat-screen televisions. Business-friendly amenities include desks, in-rooms safes that accommodate laptops, direct-dial phones and voice mail. Bathrooms provide bathrobes, hair dryers and handheld showers. High-speed wireless Internet access is complimentary for 2 devices per room, with speeds up to 256 KB/s; greater bandwidth is available for a a daily surcharge.
Pros: Quirky hotel with a good bed and laced with sexual innuendo.
Located in Bahnhofsviertel, this luxury hotel is within a 10-minute walk of Holbeinsteg, Staedel Museum, and Frankfurt Opera House. Frankfurter Allgemeine Zeitung and Maintower are also within 1 mi (2 km).
Pros: Great location, modern furniture, friendly staff, Nespresso machine in room.
Cons: I booked through Kayak, which caused some confusion at the front desk - they didn't know, for example, that I had also paid for breakfast.
We are convinced you cannot find a more central, urban and in accommodation in Frankfurt. Stylish design, perfect location on the banks of the River Main, a panoramic view into the Frankfurt skyline – the Wyndham Grand Frankfurt Hotel is the perfect hotel for business travelers and trade fair visitors. For visitors who come to Frankfurt for sightseeing. For everyone who likes to be at the heart of “Mainhattan”. The modern 4-star superior Wyndham Grand Frankfurt is located in the city centre at the heart of the financial and banking district and close to the major sightseeing highlights. The innovative design of the hotel rooms is refreshingly modern but warm and friendly at the same time – ideal for guests recovering from jetlag or who want to relax after a tough day at work.Free WiFi internet, work areas, extra-comfortable mattresses – the hotel rooms are perfectly created for guests who like to work late in the evenings or who want to sink into a deep, refreshing sleep. The Frankfurt designer hotel offers only first-class hotel rooms and top services but also provides a breathtaking view into the Mainhattan skyline from its Sky Deluxe rooms.Come in to our Living Room - We want to inspire our guests. Fascinate them. And impress them with our services and design.
Pros: good location between urban center/main rail station and airport....three groceries close by and a couple places to eat...good restaurant on site....shuttle to airport.
Cons: wall needed repair/repainting in one spot
Pros: Great hotel, location was a little bit farther from the center than expected, but overall I had a great experience.
Pros: Shuttle to and from airport/train was very good
Cons: Wifi was spotty at best
Pros: The hotel itself was very nice, clean, and quiet. Great price, although when we tried to book again for another stay two weeks later, the price had gone up by 70 Euros.
Cons: The neighborhood did not have much in the way of shopping or dining. We left early after checking out and there was noplace open at which to buy breakfast that early in the morning.
Best for those needing a place to stay prior to heading to the airport. The shuttle runs every 30 minutes and you need to sign up prior to catching a ride to the airport. There is a Rewe right next to the hotel.
Pros: The woman serving in the restaurant during the night we stayed was very nice and accommodating.
Cons: Cost of breakfast was high. Important to note: you have to reserve a spot on the airport shuttle! We were NOT informed of this prior to trying to get to the airport and ended up waiting an additional 30 minutes at the hotel for the shuttle.
OK if air conditioner would work
Pros: friendly and helpful staff close to airport perfect for overnight stay
Cons: aircondition did not work in the room not much sleep as a result.Bar and dining room nice and clean but dining expensive.There is a REWE store around the corner (2 minute walk)where they sell diferend types of buns starting at a euro plus regular grocerie
Clean, friendly, good location, quiet, excellent breakfast for only 10 euro (special deal). I was able to go on nice walks along the river from the hotel. Very convenient shuttle to and from Airport. One of the best value hotels I've ever stayed at. I would have paid double and still felt it was a good deal.
Pros: Excellent value for the money! Good location: near the river, and public transportation.
Cons: Not really. But it maybe even more awesome if it had bike rentals since there are bike trails along the river nearby.
Pros: Nicely accomidating my children.
Cons: the location is a bit odd, in a industrial area.
Free shuttle bus, neat, modern, close to train station.
Pros: Inexpensive for overnight stay.
great hotel, breakfast is to costly
Cons: no privacy while on the internet
Very good experience we hoped to have stayed longer shuttle service to airport was convenient.
Pros: Clean modern fixtures complete amenities free shuttle to airport
Cons: Computer in lobby slow
NH Frankfurt Niederrad is conveniently located near the trade fair grounds and the Niederrad business quarter. The four-star hotel is only a couple of minutes away from one of the main highways, and those who prefer public transportation can hop on the S-Bahn at Niederrad Bahnhof within a 10-minute walk. Frankfurt’s city center and the airport are a short drive away. Alternatively, there is a regular airport shuttle. Guests can also enjoy the nearby Frankfurter Stadtwald forest. NH Frankfurt Niederrad has 165 rooms that welcome guests with their fall color palette and comfy mattresses. Each room has complimentary coffee-making facilities, air-conditioning, a digital safe and is equipped with free Wi-Fi. Connecting rooms are available for groups and families. We serve a large buffet breakfast which you can enjoy in our bright restaurant. Here, you will also find Mediterranean dishes, tapas and local classics for lunch and dinner. Alternatively, the hotel has a cozy, modern bar, where you can enjoy an authentic German beer or an Apfelwein from Frankfurt on our sunny terrace. Another option is to unwind with a snack and a drink in our bar by reception. Parking and 7 meeting rooms are available.
Cons: Gym is not complementary. Free internet only in the lobby, internet in room not complementary and very expensive.
Hilton Frankfurt City Centre boasts a fantastic location in the heart of Frankfurt, and the city’s most popular high-end shopping street is just around the corner. Tourist attractions including the Alte Oper (Old Opera), Städel Museum, English Theatre, Schirn Kunsthalle (gallery), and Old Town, which hosts stunning, traditional architecture of the Römer Building, are easily accessible on foot. Enjoy a relaxing breakfast or Sunday brunch at Pacific Colors restaurant with an astonishing view at the idyllic park. Join us for lunch or dinner at the Vista Bar & Lounge, where classics experience a revival. The restaurant features local and international favorites along with the newest creations of our chef. We also offer a wide selection of Gin. It’s just a warm and cozy place where you feel right at home. Relax and refresh in the hotel’s health club with a half-Olympic-sized indoor pool. Unwind with a relaxing massage, facial, or in-room treatment, or simply retire to a comfortable guest room with 24-hour room service after a long day. Families visiting for a weekend break are invited to try the kids menu in the restaurant or the fantastic park right behind the hotel, providing plenty of room for kids to play while adults relax on the Terrace on the Park outdoor dining area. Complimentary WiFi is also available in the hotel’s public areas.
Pros: I like to stay at this Hotel because of it's location, I like to walk along the River Maine and walk all the way to the Piazza [ Square ]
Cons: When I booked this Hotel on line they were showing that they only had a twin bed available, when I arrived I complained about it because it wasn't inexpensive at all so then they gave me a room with a Queen size bed.
The InterContinental® Frankfurt hotel overlooks the River Main in the city centre with the Old Town’s central Römerberg square 15 minutes’ walk away. If you’re visiting on business our extensive facilities include a large ballroom and the 21st-floor Salon Silhouette with impressive skyline views. After work you can enjoy a drink in the stylish DAXx Mainhattan’s Bar dine on creative New German cuisine in the Signatures Veranda Restaurant or unwind with a workout in the airy 24-hour gym.
Pros: Close to Messe, near the tram line; good food and tasty cocktails, hip space and rooms. Free bikes!
Cons: They have an affiliation with a gym but there was a hug disconnect between the front desk staff and the gym itself; make sure you get a clear breakdown of what is offered. \
The biggest complaint though, was someone on my team had booked a room through an online vendor, but her father died the night before; when she tried to cancel, they weren't willing to work with her because of the online booking; they wanted to charge her for 90% of the room. Short-sighted of them, as we stay there for a trade show every year. Best they could offer was a credit for a few months. I tried to talk to them but they were not willing to negotiate. Too bad, as we liked the place but probably won't stay there again.
The 25hours Hotel by Levi's isn't just another hotel in Frankfurt. The hotel's name says it all and is a token of the friendship between 25hours and the classic fashion brand Levi's. The shape of every seam and the position of every single object has been carefully considered. In the Bahnhofviertel district, where the hotel is located, American cultural heritage is blended with the diversity of the city on the River Main.
Pros: We liked almost everything specifically the staff
Cons: Prices of food and drinks
Find us in the heart of bustling Frankfurt. The trade fairgrounds, Zeil street shopping, the Roemer, and the Museum Embankment can be reached in minutes by car or on foot, or find alluring high-end shops on the nearby, pedestrian-only Goethestrasse. Delight your palate in our four restaurants, serving delicious Western and Asian fare. Renew your body at our WestinWORKOUT® Fitness Studio or Emotion Spa. Our nonsmoking hotel offers 13 meeting rooms for up to 500 guests, plus the Westin Executive Club Lounge This elegant cosmopolitan hotel offers 371 recently-renovated guest rooms and suites, all furnished with the luxurious Heavenly® Bed, a Heavenly® Bath, and a flat screen TV. All rooms feature an upscale marble bathroom with in-floor heating.
Townhouse Hotel has been completely refurbished in the style of a classic urban villa, right in the heart of Frankfurt City. Townhouse Hotel?s location and style is perfect for both business and leisure travelers.Townhouse Hotel has been completely refurbished in the style of a classic urban villa, right n the heart of Frankfurt City. It offers a stylish and individual atmosphere boosted with warm and noble materialsTownhouse Hotel boasts not only a great location but also comfortable rooms with a classic urban villa decor and contemporary amenities including shower, toilet, as well as telephone with data port, T.V; and mini bar.**Please note there is full penalty for cancellations during World Cup games in Germany June 9, 2006 - July 5, 2006**
Pros: Right next to and attached with a tunnel to the airport.
Cons: The convince
Coffee in room
Pros: The staff, especially at the reception desk was very nice. They seemed all very welcoming and always showing a warm smile. They also did their job diligently and were always willing to help. I actually remember and want to thank Melanie for helping me find my lost wallet.
There was no excess of luxury, but my room was big, quiet and very comfortable. Honestly, it is a perfect place to stop by since it is very comfortable and convenient at a small walking distance from the airport.
Cons: No free wifi all around in quite inconvenient. In order to achieve excellence of service, that is a must nowadays. Also, the wait for the check in was a little exaggerated, but it was caused by external circumstances to the hotel (flight cancellations) so it is totally understandable. And once again, the staff remained calm and welcoming despite people's complaints.
Pros: Never leaving the building to go from the train station to the hotel, then to the airport terminal the next morning was incredibly convenient.
Cons: The window curtains did not close fully at each end of the window, which allowed some light into the room at night. The bathroom floor had a blunt edge of raised stone-like flooring material at the threshold. I had to fold a towel several times and lay it over the threshold in order not to catch my toe and stub it or trip. Poor design!
Pros: The rooms were nice and modern, very convenient location.
Cons: Breakfast is not included and when I was asked if I wanted the breakfast package, the front desk failed to mention it was 25 euro per person before asking to swipe my card. This hotel should never even think of charging 50 euro for what is included at 99 percent of hotels. Their food prices in the restaurants were also absurd across the board. Nice hotel but felt like I was being squeezed for every nickel and dime possible. Expected more than this.
Cons: The rooms smelled like people have smoked.
Pros: This is the perfect place if you are flying in or out of Frankfurt. I would highly recommend to anyone.
Pros: Best location
Cons: Tv channels were not working properly. Tv experience was below averag.
Bathroom sink faucet was leaking
Access to and from ICE train great.Clean and spacious, luxurious.
Cons: Restaurant prices on high side. Breakfast not included in room price
Pros: the ease of connecting to trains fior busines and shopping.nothing
Pros: Nice location, beautiful room, very quiet for airport.
Cons: this is a hotel for business travellers who need to be at the airport. and yet, what business traveller does not need internet? the extortionate price of 19 euros gets you horrible, lagging, interrupted, unreliable and slow internet access from your room, and the free wifi in the lobby does not make up for this extortion. when you pay over 200 for the small room already, internet should be included
We offer direct access to Frankfurt International Airport via covered walkway, as well as to long-distance and regional train stations. We're right by the major highways, and Frankfurt's Trade Fair Center is just 15 minutes away by train or car. A top European conference hotel, our hotel boasts 60 meeting rooms for up to 1,200 people, including our SkyLoft event center, a congress center, and three TelePresence Rooms. Wireless High Speed Internet Access is complimentary in the lobby. An impressive 1,008 guest rooms, including 28 suites, feature the Sheraton Signature Sleep Experience, flat screen TVs, and coffee-making facilities. Guests of Club Rooms, Tower Rooms, and suites enjoy exclusive Sheraton Club Lounge access and its many benefits.
Cons: The staff, the treatment . I paid for room with AC and the AC was not working. I've requested the reception to fix the AC Iwhen I eft in the morning, unfortunately I came at 19:00 and they haven't fix the AC, then after several tries with the hotel staff they send a technician to fix it, yet the AC it's not cooling and then I went by myself to the reception and asked them either to fix it or change the room with a good AC. Believe it or not he told me I can't do any thing for u and he was so careless, I started loss my temper and after a lot of discussions and shouting he said I don't have room similar to your room and I'll give u a smaller room (down grade) without any apology or compliments mean while they did not pay back to me the difference I.e. they are not honest . I don't recommend any one go to this hotel and you can contact me at any time if any one need further clarification .... Thanks
Located in Financial District, this luxury hotel is within a 15-minute walk of English Theatre, Messeturm, and Maintower. Frankfurt Opera House and Staedel Museum are also within 15 minutes.
One of Frankfurt's leading addresses for conferences, congresses, or special events. The First Class Design Hotel not only gives you 16 modern conference rooms tailored for any need, but also a pleasant living atmosphere, superior service and ideal travel connections. Autobahn A66 is easily reached, and the Frankfurt inner city is only 10 minutes away.
The hotel has a good location close to the main station (20mins by train to the airport). Good staff, descend and free breakfast, security etc. I would give it 8/10 BUT after waking up in the morning I have discovered about 50 bed bug bites which at this point are so bad I can't even sleep. I realize with high turnover areas there might be some but this amount of bites means there is a lot of them and I am probably not the only one. I have traveled to over 60 countries and stayed in some real sh*t holes but never experienced this, what makes it worst is it is in Frankfurt in the middle of Europe. I did send an email to the hotel staff and they were very apologetic and told me the room has been quarantined and steps taken to solve the issue. Anyways, for this reason hotel gets a 4/10
Cons: bed bugs
When you stay at Five Elements Hostel, you'll be within a 15-minute walk of Maintower and Frankfurt Opera House. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Also, Staedel Museum and Messeturm are within a 15-minute walk.
Incomparable service, exclusive comfort, and innovative design:
The five DEHOGA star luxury hotel – in an ideal inner city location – is the best address for the highest standards, only a stone's throw from the stock exchange, the Alte Oper (old opera house), and Zeil. As a special highlight, a trip on our historical paternoster lift brings you directly to the marvelous summer terrace, with a breath-taking view of the Frankfurt skyline.
Close the door behind you and experience the lap of luxury. Modern design elements in our rooms and suites exude understated elegance: premium materials and warm earth tones, such as Bordeaux and amber, create a cozy atmosphere. In addition to the customary amenities, such as free Internet access via WLAN, our guests have access to services such as shoe shining, limousine services, and 24 hour room and secretarial services.