Overview

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Hotel Santa Cruz

Carretera Sierra Nevada Km 22, 18196 Pradollano, Andalucia, Spain
+34 958 484 800

£18+

Overall guest ratings

7.2/10 Good
Based on 310 reviews

Review highlights

  • 8.6
  • 8.4
  • 3.9
  • 3.6

Good to know

  • Great menu

Nearby

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    About

    Hotel Santa Cruz allows you more time for skiing with ski-in/ski-out access. Guests can indulge in spa services and enjoy regional cuisine at Hotel restaurant, which is open for breakfast, lunch, and dinner. An outdoor pool and a poolside bar are other highlights, and rooms offer balconies and free WiFi. Skiers will appreciate access to a free ski shuttle.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Meeting/Banquet facilities
    • Game room
    • Outdoor pool
    • Skiing
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Tennis
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.2 Good
    Based on 310 reviews
    • 8.6 "Good value."
    • 8.4 "Location is great."
      8.6 "Great parking, according to 86%."
    • 7.9 "Good service."
      9.7 "97% found the staff to be very friendly."
    • 5.8 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 5.8 "Breakfast is mediocre."
    • 3.9 "Rooms are not good."
      1.7 "83% didn't like the uncomfortable beds."
      1.7 "83% complained about the bathroom."
      3.3 "67% said rooms were small."
      4.0 "60% thought the tv was sub-standard."
      0.0 "For 100%, the rooms looked old."
      0.0 "100% thought they were poorly maintained."
      2.0 "80% said the bathroom was dirty."
    • 3.6 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 2.5 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
    • 2.3 "Quite uncomfortable."
      1.7 "83% didn't like the uncomfortable beds."
      3.3 "67% said rooms were small."
      1.7 "83% thought it was too noisy."
    • 2.3 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."
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    Overall rating

    6.8 Good
    Based on 105 reviews
    • 8.1 "Location is great."
    • 7.8 "Good service."
    • 6.0 "Breakfast is mediocre."
    • 5.2 "Average cleanliness."
    • 3.8 "Bad amenities."
    • 3.5 "Rooms are not good."
      1.6 "84% didn't like the uncomfortable beds."
      5.0 "Only 50% said rooms were clean enough."
    • 2.2 "Quite uncomfortable."
      1.6 "84% didn't like the uncomfortable beds."
      1.7 "83% thought it was too noisy."
    • 1.9 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."
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    Overall rating

    7.2 Good
    Based on 204 reviews
    • 8.7 "Location is great."
    • 7.6 "Good service."
      9.8 "98% found the staff to be very friendly."
    • 5.5 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 4.0 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 3.5 "Rooms are not good."
      1.6 "84% didn't like the uncomfortable beds."
      3.0 "70% said rooms were small."
      1.6 "84% complained about the bathroom."
    • 3.0 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
    • 2.5 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."
    • 2.1 "Quite uncomfortable."
      1.6 "84% didn't like the uncomfortable beds."
      3.0 "70% said rooms were small."
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    Good to know
    "Great menu"
    data provided by TrustYou

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