Overview

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Hotel Santa Cruz

Carretera Sierra Nevada Km 22, 18196 Pradollano, Andalucia, Spain
+34 958 484 800

£17+

Overall guest ratings

7.1/10 Good
Based on 279 reviews

Review highlights

  • 8.8
  • 8.7
  • 4.3
  • 3.9

Nearby

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    About

    Hotel Santa Cruz allows you more time for skiing with ski-in/ski-out access. Guests can indulge in spa services and enjoy regional cuisine at Hotel restaurant, which is open for breakfast, lunch, and dinner. An outdoor pool and a poolside bar are other highlights, and rooms offer balconies and free WiFi. Skiers will appreciate access to a free ski shuttle.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Meeting/Banquet facilities
    • Game room
    • Outdoor pool
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Tennis
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.1 Good
    Based on 279 reviews
    • 8.8 "Location is great."
    • 8.7 "Good value."
    • 7.6 "Good breakfast."
    • 7.2 "Good service."
      9.1 "91% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 6.3 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 4.3 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 3.9 "Rooms are not good."
      1.7 "83% didn't like the uncomfortable beds."
      3.9 "61% said rooms were small."
      1.8 "82% complained about the bathroom."
      0.0 "For 100%, the rooms looked old."
      3.8 "62% thought the tv was sub-standard."
      0.0 "100% thought they were poorly maintained."
      1.4 "86% said the bathroom was dirty."
    • 3.2 "Quite uncomfortable."
      1.7 "83% didn't like the uncomfortable beds."
      3.9 "61% said rooms were small."
      3.1 "69% thought it was too noisy."
    • 3.2 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
    • 1.9 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."
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    Overall rating

    6.9 Good
    Based on 78 reviews
    • 8.3 "Location is great."
    • 7.6 "Good breakfast."
    • 7.2 "Good service."
    • 6.8 "Food is average."
    • 6.0 "Average cleanliness."
    • 4.2 "Bad amenities."
    • 3.9 "Rooms are not good."
      1.9 "81% didn't like the uncomfortable beds."
      0.0 "For 100%, the rooms looked old."
    • 3.2 "Quite uncomfortable."
      1.9 "81% didn't like the uncomfortable beds."
      2.7 "73% thought it was too noisy."
    • 1.6 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."
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    Overall rating

    7.2 Good
    Based on 200 reviews
    • 9.1 "Terrific location."
    • 6.9 "Service is ok."
    • 6.0 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 4.5 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 3.6 "Rooms are not good."
      1.4 "86% didn't like the uncomfortable beds."
      3.6 "64% said rooms were small."
      1.6 "84% complained about the bathroom."
      4.6 "54% found problems with the furniture."
      3.6 "64% thought the tv was sub-standard."
    • 3.6 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 2.9 "Quite uncomfortable."
      1.4 "86% didn't like the uncomfortable beds."
      3.6 "64% said rooms were small."
    • 2.2 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."
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