Overview

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Hotel Palace

Via Pier Della Francesca 71, 59100 Prato, Tuscany, Italy
+39 0574 5671

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+39 0574 5671

Overall guest ratings

6.1/10 Good
Based on 351 reviews

Review highlights

  • 8.5
  • 8.4
  • 3.2
  • 3.1

Nearby

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    About

    Enjoy your visit to Prato with a stay at Hotel Palace. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Rooms at this upscale hotel offer minibars, room service, and free WiFi.

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    Hotels.com

    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
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    Reviews

    Guest reviews

    Overall rating

    6.1 Good
    Based on 351 reviews
    • 8.5 "Breakfast is good."
    • 8.4 "Location is great."
    • 8.0 "Good value."
    • 7.9 "Good service."
      9.5 "95% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 3.2 "Generally quite dirty."
      3.7 "63% said rooms were dirty."
      0.0 "100% thought it was rather dirty."
    • 3.1 "Awful rooms."
      3.7 "63% said rooms were dirty."
      1.5 "85% didn't like the uncomfortable beds."
      0.6 "94% thought they were poorly maintained."
      3.8 "62% said rooms were small."
      1.5 "85% complained about the bathroom."
      1.4 "86% thought the tv was sub-standard."
      1.0 "90% found problems with the furniture."
      2.0 "Air conditioning was criticized by 80%."
      2.0 "For 80%, the rooms looked old."
    • 2.9 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
    • 2.5 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
    • 2.2 "Quite uncomfortable."
      1.5 "85% didn't like the uncomfortable beds."
      3.8 "62% said rooms were small."
      1.7 "83% thought it was too noisy."
      2.0 "Air conditioning was criticized by 80%."
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    Overall rating

    5.9 OK
    Based on 136 reviews
    • 8.4 "Breakfast is good."
    • 8.2 "Location is great."
    • 7.9 "Good service."
      9.5 "95% found the staff to be very friendly."
    • 7.8 "High value."
    • 3.0 "Generally quite dirty."
      3.3 "67% said rooms were dirty."
    • 2.8 "Disappointing internet connection."
    • 2.7 "Awful rooms."
      3.3 "67% said rooms were dirty."
      3.6 "64% said rooms were small."
      1.5 "85% didn't like the uncomfortable beds."
      0.5 "95% thought they were poorly maintained."
      1.2 "88% complained about the bathroom."
      1.6 "84% thought the tv was sub-standard."
      0.8 "92% found problems with the furniture."
    • 2.4 "Horrible vibe."
    • 2.1 "Quite uncomfortable."
      3.6 "64% said rooms were small."
      1.5 "85% didn't like the uncomfortable beds."
    View all review categories

    Overall rating

    6.3 Good
    Based on 17 reviews
    • 8.0 "Great service."
    • 3.3 "Rooms are not good."
    • 2.3 "Quite uncomfortable."

    Overall rating

    6.2 Good
    Based on 196 reviews
    • 8.5 "Location is great."
    • 8.4 "Breakfast is good."
    • 8.1 "Good value."
    • 8.0 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 3.2 "Awful rooms."
      1.6 "84% didn't like the uncomfortable beds."
      3.5 "65% said rooms were dirty."
      1.9 "81% complained about the bathroom."
      3.7 "63% said rooms were small."
      0.8 "92% thought they were poorly maintained."
    • 3.2 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
    • 3.0 "Generally quite dirty."
      3.5 "65% said rooms were dirty."
    • 2.7 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
    • 2.3 "Quite uncomfortable."
      1.6 "84% didn't like the uncomfortable beds."
      3.7 "63% said rooms were small."
    View all review categories
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