Recent reviews
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8.0
Great, friendly staff. Great part of town, within walking distance of just about everything. Good restaurants nearby. Beach just a short walk across Olas Altas. Able to use the amenities of all 3 hotel properties including beach service, pools, etc. Free wifi for guests, though can be unreliable on the Suites side, especially during the day, actually pretty good on the beach though. Great value with a traditional regional atmosphere.
review from KAYAK -
10.0
The room was aways cleaned very well. We obtained good information and service from the staff. The hotel lobby was always clean. The staff was very friendly.
review from KAYAK -
4.0
While comfortable and convenient, this hotel needs a remodel, all fixtures and furniture are old.
review from KAYAK -
10.0
ME AND MY WIFE STAY HERE AFTER STAYING FOR 2 NIGHTS AT AN ALL INCLUSIVE HOTEL WITCH WE DIDNT LIKE. YOU PAY TOO MUCH MONEY FOR THE FOOD THEY GIVE YOU. AFTER THAT HORRYBLE EXPERIENCE WE CAME TO LOS ARCOS. WE SAVE A LOT OF MONEY ON THE ROOM AND WE WERE DOWNTOWN VALLARTA WITCH IS GREAT. WE WERE ABLE TO GO OUT DURING THE DAY AND AT NIGHT WE FELT REALLY SAFE THERES A LOT OF PEOPLE AT ALL TIMES. AND THERES A LOT OF PLACES WHERE YOU CAN GO EAT. NOT EVEN IF YOU GO TO THE EXPENSIVE RESTAURANTS YOU DONT SPEND ALOT OF MONEY. WE HAD A GREAT TIME AND WE WILL GO BACK THERE, NO MORE ALL INCLUSIVE FOR US. AT LEAST NOT IN VALLARTA.
review from KAYAK -
8.0
stayed here before. great area. rooms clean,friendly staff,beds are comfortable,quiet at night.internet cafes close by.
review from KAYAK -
6.0
My wife and I have stayed at Los Arcos Suites several times over the past ten years or so. It is near two other Los Arcos properties. One is a large family oriented hotel on the beach; the other is a smaller, older property with a great pool across the street fron Los Arcos Suites. Los Arcos Suites also has a fine pool and is generally un-crowded. The property has aged and needs updating. Furnishings, drapes, bedspreads are old and show their age. Bathroom fixtures are aged and need to be upgraded, as do the showers. The bathrooms are small and unattractive; unusual in Puerto Vallarta. The kitchenette is virtually useless; and why use it with so many fine food outlets nearby. The refrigerator did work and kept our beers cold. Nice staff, decent service. Would like to see more attention to detailed cleaning.
review from KAYAK -
10.0
Rooms are like small apartment, studio with Living room, Kitchen and bedroom so if you're only two or just yourself is a better value to stay at Casa Don~a Susana just accross the street and use the same services at the 3 hotel property (Hotel Playa los Arcos, Los Arcos Suites and Casa Dona Susana).
review from KAYAK -
4.0
not a friendly place for alternative lifestyle vacation
review from KAYAK -
6.0
The Hotel Staff were excellent!. They were very helpful in helping with directions and my needs. They are welcoming and friendly to visitors like me. The building is quite old, refurbished room but quite cozy and roomy. I was given a room with small kitchen, with utensils. Never used it though since I opted to have 'all inclusive' with meals, etc. but had to go to the other property which is just a few steps away. Was given an extra dinner for staying more than 7 days but never utilized it. There should have been more choices of restaurant to dine but there is only one. The restaurant staff remembered me, was so superb since they recognized me and even got my drinks in advance so with food I like, when there is a line. Great visit!.
review from KAYAK -
8.0
This is the 2nd time we stayed here, the first time was 2 years ago and the room was very clean. This year when we got to our room the furniture was very dirty had to cover them with sheets. Other than that over all a good place.
review from KAYAK -
8.0
We stayed at Los Arcos in June for the first time, and will go back. The hotel is older, but it adds to the charm. The courtyard/pool area is quite lovely, and it is right on the beach. The room istelf was just ok. A little musty smelling, but who goes on vacation to spend most of their time in a hotel room? The location of Los Arcos is fantastic. You can walk everywhere, but if you do need a cab, they are right outside. There was so much to do in Vallarta, we had a hard time choosing! Our concierge helped us out with deciding. I recommend doing the Rythyms of the Night cruise. It was amazing. Our Concierge also told us which places to eat at, and which to avoid! He was a great help to us.
review from KAYAK -
6.0
We have been coming to PV annually for 21 years and have stayed at Los Arcos Suites for last 12 years. Earlier stays were at main hotel Playa Los Arcos. Sadly the last two visits did not meet expectations. Both times there was a problem with our reservation even tho we had booked about two months in advance. The first time they put us in a tiny, tiny room behind the front desk. Room was at street level so we had to keep drapes closed all the time for privacy. After complaining and complaining we were able to switch rooms the second day. However, the switch took several hours of being told to come back at noon, at 1Pm, at 2pm only to be told new room was yet ready. Finally got into new room. Last Feb we booked room in advance and upon arrival were told that even tho we had a reservation, they did not have a room for us at the Suites and we would have to go to Los Arcos. Even tho they were supposedly expecting us we had to stand in line and wait and wait. Got to our room, whic...
review from KAYAK -
8.0
Second visit staying at Los Arcos Suites. This is in the Zona Romantica, the old part of the city, which is in walking distance to the beach, restaurants, and the downtown Malecon. Love PV!!
review from KAYAK -
2.0
Although not a couple, my friend and I were walking through the Hotel with our arms on each other's shoulders. We were stopped by a guard and asked to 'behave' properly.
review from KAYAK -
8.0
We were pleased with our accomodations. The rate was reasonable for the quality. The staff was helpful and honest. Our room was spacious, with a kitchenette, and a balcony with an ocean view (albeit in the distance.) The bed was comfortable and the room was quiet. I can be a bit of a baby about sleeping in a hotel but I slept well there. It was within walking distance of restaurants, the beach, bars, shopping, the malecon (boardwalk), etc., right off the main strip. It is in the Romantic Zone of the Viejo Vallarta. I am so glad we stayed in the Romantic Zone instead of Nuevo Vallarta, which seems very cheesey. Los Arcos has a cozy heated pool and you may use the Playa Arcos pools, beach, etc., which is right around the corner. We did not choose the ''all inclusive package'' and were satisfied to select our own restaurants, etc., in Puerto Vallarta. We did not have a bad meal. The only complaints are that the bathroom is a little out of date and small. The shower water pressure was goo...
review from KAYAK -
10.0
I stayed in the suites. The room was very good. Sure I was there in the very humid season in Sept. There was a musty smell at times. When I mentioned it housekeeping took care of it, maybe used Fabreeze. Each time I made a request it was fulfilled. Note, I had to ask. The culture seemed to be very laid back. What may seem to be slow service was their style of giving the guest relaxing service. I had to ask for the ''cuenta'' bill at meals. Often I had to signal to a waiter that I now wanted attention. Don't get me wrong .... This is NOT a first class or 5 star resort. This is a locally owned and operated hotel. You get a true Local or Mexican experience. If you want The Hyatt, stay there.
review from KAYAK -
6.0
The hotel was probably a 3 on a scale of 1-5. The front desk clerks were always friendly & helpful. The room was clean enough, the linens left a little to be desired though. Even though they were clean, they were well used. The area in which the hotel is was the plus. It is within walking distance to many good restaurants and the shopping in El Centro. The ocean is only a block away and we had a balcony in which you can see see the ocean from.
review from KAYAK -
6.0
The hotel was probably a 3 on a scale of 1-5. The front desk clerks were always friendly & helpful. The room was clean enough, the linens left a little to be desired though. Even though they were clean, they were well used. The area in which the hotel is was the plus. It is within walking distance to many good restaurants and the shopping in El Centro. The ocean is only a block away and we had a balcony in which you can see see the ocean from.
review from KAYAK -
6.0
The hotel has a great location and a friendly staff, but our refridgerator did not work, nixing our plans of keeping food and beverages in the room, changed the whole dynamic of our trip. Also, their were bugs EVERYWHERE. They looked like mini-cockroaches and they were in the bathroom and in the kitchen area all over. It was disgusting. Would not stay here again.
review from KAYAK
-
8.0
Great, friendly staff. Great part of town, within walking distance of just about everything. Good restaurants nearby. Beach just a short walk across Olas Altas. Able to use the amenities of all 3 hotel properties including beach service, pools, etc. Free wifi for guests, though can be unreliable on the Suites side, especially during the day, actually pretty good on the beach though. Great value with a traditional regional atmosphere.
review from KAYAK -
10.0
The room was aways cleaned very well. We obtained good information and service from the staff. The hotel lobby was always clean. The staff was very friendly.
review from KAYAK -
10.0
ME AND MY WIFE STAY HERE AFTER STAYING FOR 2 NIGHTS AT AN ALL INCLUSIVE HOTEL WITCH WE DIDNT LIKE. YOU PAY TOO MUCH MONEY FOR THE FOOD THEY GIVE YOU. AFTER THAT HORRYBLE EXPERIENCE WE CAME TO LOS ARCOS. WE SAVE A LOT OF MONEY ON THE ROOM AND WE WERE DOWNTOWN VALLARTA WITCH IS GREAT. WE WERE ABLE TO GO OUT DURING THE DAY AND AT NIGHT WE FELT REALLY SAFE THERES A LOT OF PEOPLE AT ALL TIMES. AND THERES A LOT OF PLACES WHERE YOU CAN GO EAT. NOT EVEN IF YOU GO TO THE EXPENSIVE RESTAURANTS YOU DONT SPEND ALOT OF MONEY. WE HAD A GREAT TIME AND WE WILL GO BACK THERE, NO MORE ALL INCLUSIVE FOR US. AT LEAST NOT IN VALLARTA.
review from KAYAK -
8.0
stayed here before. great area. rooms clean,friendly staff,beds are comfortable,quiet at night.internet cafes close by.
review from KAYAK -
10.0
Rooms are like small apartment, studio with Living room, Kitchen and bedroom so if you're only two or just yourself is a better value to stay at Casa Don~a Susana just accross the street and use the same services at the 3 hotel property (Hotel Playa los Arcos, Los Arcos Suites and Casa Dona Susana).
review from KAYAK -
8.0
This is the 2nd time we stayed here, the first time was 2 years ago and the room was very clean. This year when we got to our room the furniture was very dirty had to cover them with sheets. Other than that over all a good place.
review from KAYAK -
8.0
We stayed at Los Arcos in June for the first time, and will go back. The hotel is older, but it adds to the charm. The courtyard/pool area is quite lovely, and it is right on the beach. The room istelf was just ok. A little musty smelling, but who goes on vacation to spend most of their time in a hotel room? The location of Los Arcos is fantastic. You can walk everywhere, but if you do need a cab, they are right outside. There was so much to do in Vallarta, we had a hard time choosing! Our concierge helped us out with deciding. I recommend doing the Rythyms of the Night cruise. It was amazing. Our Concierge also told us which places to eat at, and which to avoid! He was a great help to us.
review from KAYAK -
8.0
Second visit staying at Los Arcos Suites. This is in the Zona Romantica, the old part of the city, which is in walking distance to the beach, restaurants, and the downtown Malecon. Love PV!!
review from KAYAK -
8.0
We were pleased with our accomodations. The rate was reasonable for the quality. The staff was helpful and honest. Our room was spacious, with a kitchenette, and a balcony with an ocean view (albeit in the distance.) The bed was comfortable and the room was quiet. I can be a bit of a baby about sleeping in a hotel but I slept well there. It was within walking distance of restaurants, the beach, bars, shopping, the malecon (boardwalk), etc., right off the main strip. It is in the Romantic Zone of the Viejo Vallarta. I am so glad we stayed in the Romantic Zone instead of Nuevo Vallarta, which seems very cheesey. Los Arcos has a cozy heated pool and you may use the Playa Arcos pools, beach, etc., which is right around the corner. We did not choose the ''all inclusive package'' and were satisfied to select our own restaurants, etc., in Puerto Vallarta. We did not have a bad meal. The only complaints are that the bathroom is a little out of date and small. The shower water pressure was goo...
review from KAYAK -
10.0
I stayed in the suites. The room was very good. Sure I was there in the very humid season in Sept. There was a musty smell at times. When I mentioned it housekeeping took care of it, maybe used Fabreeze. Each time I made a request it was fulfilled. Note, I had to ask. The culture seemed to be very laid back. What may seem to be slow service was their style of giving the guest relaxing service. I had to ask for the ''cuenta'' bill at meals. Often I had to signal to a waiter that I now wanted attention. Don't get me wrong .... This is NOT a first class or 5 star resort. This is a locally owned and operated hotel. You get a true Local or Mexican experience. If you want The Hyatt, stay there.
review from KAYAK
-
4.0
While comfortable and convenient, this hotel needs a remodel, all fixtures and furniture are old.
review from KAYAK -
6.0
My wife and I have stayed at Los Arcos Suites several times over the past ten years or so. It is near two other Los Arcos properties. One is a large family oriented hotel on the beach; the other is a smaller, older property with a great pool across the street fron Los Arcos Suites. Los Arcos Suites also has a fine pool and is generally un-crowded. The property has aged and needs updating. Furnishings, drapes, bedspreads are old and show their age. Bathroom fixtures are aged and need to be upgraded, as do the showers. The bathrooms are small and unattractive; unusual in Puerto Vallarta. The kitchenette is virtually useless; and why use it with so many fine food outlets nearby. The refrigerator did work and kept our beers cold. Nice staff, decent service. Would like to see more attention to detailed cleaning.
review from KAYAK -
4.0
not a friendly place for alternative lifestyle vacation
review from KAYAK -
6.0
The Hotel Staff were excellent!. They were very helpful in helping with directions and my needs. They are welcoming and friendly to visitors like me. The building is quite old, refurbished room but quite cozy and roomy. I was given a room with small kitchen, with utensils. Never used it though since I opted to have 'all inclusive' with meals, etc. but had to go to the other property which is just a few steps away. Was given an extra dinner for staying more than 7 days but never utilized it. There should have been more choices of restaurant to dine but there is only one. The restaurant staff remembered me, was so superb since they recognized me and even got my drinks in advance so with food I like, when there is a line. Great visit!.
review from KAYAK -
6.0
We have been coming to PV annually for 21 years and have stayed at Los Arcos Suites for last 12 years. Earlier stays were at main hotel Playa Los Arcos. Sadly the last two visits did not meet expectations. Both times there was a problem with our reservation even tho we had booked about two months in advance. The first time they put us in a tiny, tiny room behind the front desk. Room was at street level so we had to keep drapes closed all the time for privacy. After complaining and complaining we were able to switch rooms the second day. However, the switch took several hours of being told to come back at noon, at 1Pm, at 2pm only to be told new room was yet ready. Finally got into new room. Last Feb we booked room in advance and upon arrival were told that even tho we had a reservation, they did not have a room for us at the Suites and we would have to go to Los Arcos. Even tho they were supposedly expecting us we had to stand in line and wait and wait. Got to our room, whic...
review from KAYAK -
2.0
Although not a couple, my friend and I were walking through the Hotel with our arms on each other's shoulders. We were stopped by a guard and asked to 'behave' properly.
review from KAYAK -
6.0
The hotel was probably a 3 on a scale of 1-5. The front desk clerks were always friendly & helpful. The room was clean enough, the linens left a little to be desired though. Even though they were clean, they were well used. The area in which the hotel is was the plus. It is within walking distance to many good restaurants and the shopping in El Centro. The ocean is only a block away and we had a balcony in which you can see see the ocean from.
review from KAYAK -
6.0
The hotel was probably a 3 on a scale of 1-5. The front desk clerks were always friendly & helpful. The room was clean enough, the linens left a little to be desired though. Even though they were clean, they were well used. The area in which the hotel is was the plus. It is within walking distance to many good restaurants and the shopping in El Centro. The ocean is only a block away and we had a balcony in which you can see see the ocean from.
review from KAYAK -
6.0
The hotel has a great location and a friendly staff, but our refridgerator did not work, nixing our plans of keeping food and beverages in the room, changed the whole dynamic of our trip. Also, their were bugs EVERYWHERE. They looked like mini-cockroaches and they were in the bathroom and in the kitchen area all over. It was disgusting. Would not stay here again.
review from KAYAK
