Overview

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Casa Dona Susana
Best Housekeeping Staff

Manuel m Dieguez No 171, 48380 Puerto Vallarta, JA, Mexico
+52 322 226 7101

£49+

Overall guest ratings

8.5/10 Excellent
Based on 495 reviews

Review highlights

  • 9.7
  • 9.4
  • 9.4
  • 1.8

Good to know

  • Nice building
  • Friendly atmosphere
  • Comfortable beds
  • Great shopping

Nearby

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    About

    Casa Dona Susana features a rooftop terrace and puts you within a 10-minute drive of Malecon. Guests indulge in spa services, then grab a bite to eat at the restaurant. There's an outdoor pool and a bar/lounge, and rooms at this romantic hotel offer LED TVs and premium bedding.

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    Amenities

    • Free Wi-Fi
    • Babysitting or child care
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Free parking
    • Terrace/Patio
    • Adults only
    • ATM on-site
    • Gift shop
    • Laundry service
    • Spa
    • No smoking
    • Air-conditioned
    • Coffee shop
    • Safe
    • Pets not allowed
    • Wedding services
    • Grill
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.5 Excellent
    Based on 495 reviews
    • 9.7 "Terrific location."
      9.8 "98% appreciated the closeness to the beach."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "94% liked the proximity to sightseeing."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      7.8 "Housekeeping was great, according to 78%."
      10.0 "100% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 9.4 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 6.3 "Breakfast is mediocre."
    • 5.8 "Rooms are ok."
      5.3 "Only 53% said the rooms were modern."
      6.4 "64% thought the minibar was ok."
      5.0 "Only 50% thought the furniture was functional."
    • 1.8 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."

    Overall rating

    8.5 Excellent
    Based on 415 reviews
    • 9.6 "Terrific location."
      9.9 "99% appreciated the closeness to the beach."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.4 "Excellent pool."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      7.9 "Housekeeping was great, according to 79%."
    • 5.7 "Rooms are ok."
    • 1.7 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."

    Overall rating

    8.3 Excellent
    Based on 29 reviews
    • 9.6 "Terrific location."
    • 9.5 "World class service."
    • 6.1 "Rooms are ok."

    Overall rating

    8.6 Excellent
    Based on 49 reviews
    • 9.8 "Terrific location."
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.1 "Amenities are good."
      8.2 "82% thought the building was wonderful."
    • 5.7 "Rooms are ok."
    • 4.8 "Not very comfortable."
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Nice building"
    "Friendly atmosphere"
    "Comfortable beds"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

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    pv
    rooftop pool
    small room
    enjoy the pool
    nice rooftop
    cab from airport to hotel
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