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Casa Dona Susana
Top Boutique Hotel

Manuel m Dieguez No 171, 48380 Puerto Vallarta, JA, Mexico
+52 322 226 7101


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Overall guest ratings

8.6/10 Excellent
Based on 493 reviews
See all reviews

Review highlights

  • 9.8
  • 9.4
  • 9.2
  • 4.8

Good to know

  • Comfortable beds
  • Great shopping
  • Friendly atmosphere
  • Beach nearby


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    Located in Puerto Vallarta (Romantic Zone), Casa Dona Susana is minutes from Los Muertos Pier and Playa de los Muertos. This romantic hotel is within close proximity of Galeria Olinala and Museum Rio Cuale.


    Make yourself at home in one of the 42 air-conditioned rooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.


    Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.


    All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    You can enjoy a meal at a restaurant serving the guests of Casa Dona Susana, or find a snack in a coffee shop/café. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

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    • Free Wi-Fi
    • Babysitting or child care
    • Concierge service
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Terrace/Patio
    • ATM on-site
    • Gift shop
    • Laundry service
    • Spa
    • No smoking
    • Air-conditioned
    • Coffee shop
    • Safe
    • Pets not allowed
    • Free parking
    • Wedding services
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    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 493 reviews
    • 9.8 "Terrific location."
    • 9.4 "Excellent pool."
    • 9.2 "World class service."
    • 8.6 "Amenities are good."
    • 7.9 "Good vibe."
    • 4.8 "Rooms are not good."
    • 1.4 "Disappointing internet connection."
    View all review categories

    Overall rating

    8.9 Excellent
    Based on 433 reviews
    • 9.8 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.4 "94% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.3 "Excellent pool."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.6 "Housekeeping was great, according to 96%."
    • 8.1 "Vibe was good."
      9.7 "97% enjoyed the friendly atmosphere."
    • 5.3 "Rooms are ok."
      7.0 "70% thought the view was good."
    • 1.1 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."

    Overall rating

    8.5 Excellent
    Based on 59 reviews
    • 9.8 "Terrific location."
    • 9.5 "Wonderful beach."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.5 "Amenities are good."
      8.6 "86% thought the building was wonderful."
    • 5.1 "Average comfort."
    • 4.9 "Rooms are not good."
      2.9 "71% complained about the bathroom."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Comfortable beds"
    "Great shopping"
    "Friendly atmosphere"
    "Beach nearby"
    data provided by TrustYou

    Recent reviews

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