Casa Dona Susana

Casa Dona Susana

Manuel m Dieguez No 171, 48380 Puerto Vallarta, Jalisco, Mexico
+52 322 226 7101

rate per night


based on 195 reviews

Casa Dona Susana
Fri 17/9
Sat 18/9
ProviderNightly total

About Casa Dona Susana

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi and Parking for free

This unique 4-star hotel provides a range of accommodation options throughout the old city of Puerto Vallarta. It also features a heated pool, free Wi-Fi and a rooftop terrace.

Those staying at Casa Dona Susana can take advantage of the relaxation amenities, which include a beauty centre. It also offers babysitting services, a currency exchange and a reception that operates 24 hours a day.

All of the modern rooms at Casa Dona Susana are equipped with a hair dryer, a refrigerator and a shower.

Guests staying at the hotel can enjoy a unique dining experience at the on-site restaurant, conveniently based for those who want to stay close when looking for a bite to eat. In the evening, guests are welcome to relax in the comfortable lounge bar. A wide selection of dining options are also found in close proximity to the property.

Casa Dona Susana is within a 10-minute walk of Malecon and Old Vallarta. Playa de los Muertos is also nearby.

Photos of Casa Dona Susana

Rooms available at Casa Dona Susana

Fri 17/9
Sat 18/9
Show deals with
King rooms(£50 - £109)
King room
no bed type specified
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no bed type specified
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£55 totalKAYAK
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£59 totalFINDHOTEL
Standard rooms(£36 - £248)
Standard Room
no bed type specified
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£36 totalFINDHOTEL
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£39 totalSnaptravel
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Amenities at Casa Dona Susana

  • Private beach
  • Adults only
  • Outdoor pool
  • Spa and wellness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Free parking
  • Cable or satellite TV

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Physical distancing rules
  • Process in place to check health of guests
  • Hand sanitiser in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Safe
  • Staff follow all safety protocols as directed by local authorities

Services and conveniences

  • ATM on-site
  • Wedding services
  • Ticket service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Private check-in/check-out
  • 24-hour front desk


  • Terrace/Patio
  • Beach towels
  • Grill
  • Private beach
  • Garden

Accessibility and suitability

  • Adults only
  • Lift
  • Multi-lingual staff
  • No smoking


  • Free Wi-Fi
  • Internet
  • Free toiletries
  • Air-conditioned

Pool and spa

  • Spa and wellness centre
  • Rooftop pool
  • Outdoor pool


  • Shower
  • Hairdryer
  • Private bathroom


  • Restaurant
  • Bar/Lounge
  • Refrigerator

Parking and transportation

  • Free parking
  • Private parking


  • Laundry facilities
  • Laundry service

Things to do

  • Gift shop
  • Beauty salon


  • Solarium
  • Telephone

Media and entertainment

  • Cable or satellite TV


  • Fax/photocopying

Family friendly

  • Babysitting or child care

Reviews of Casa Dona Susana

GreatBased on 195 verified guest reviews

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6.2 Okay
Pros:Check-in was easy, bell hop led us to our room which was not ready so we had to go back to the front desk to get another room assignment. Second room was much smaller, faced the inner courtyard area. It also did not have a balcony like the first room did. It had one window which faced the inner courtyard area and another window with obscured glass to let in natural sunlight. Couldn't leave the courtyard window open for security reasons. I understand the location and "ocean smells" that occur but the room was quite musty smelling...beyond what I have ever experienced in an near-ocean hotel. A room with a balcony and window to the exterior would allow you to air the room out a bit. The bathroom was fine, shower a bit small but it worked for our needs. Decent closet with pelnty of hangers, a shelf, and a safe. The room also had a small 3-drawer dresser but every drawer slide was broken so it took a little work to open and close them. Overall, the location is the greatest value of this hotel. The lobby, courtyard and rooms are finished with typical spanish decor. The bed was quite comfortable and rooftop area and pool are very inviting and offer decent views of downtown and the farmers market area.
9.4 Excellent
Pros:Mexican atmosphere, authentic Mexican furniture, very comfortable bed...!
8.0 Great
Pros:I loved this hotel. It was one street up from the beach which made it less busy so the staff was always available to help me. I enjoyed that it more of a Mexican feel rather than a resort feel although if you want that resort feel you just walk across the street. The lobby area was cool and airy with vines growing everywhere. This seemed like a hotel adults who want to relax would enjoy. The pool was on he rooftop. Hotel playa Los Arcos was across the street. My friends stayed there and we wore the same wristbands so I believe you could use that pool and beach area.

Cons:The walls were very thin. I could hear everything in the lobby. And maybe they could hear me as well.

7.1 Good
Pros:The hotel is basic but the location is great. The rooms are simple but they do have a mini refrigerator and a safe. The AC is amazing! The entire staff was very friendly.

Cons:If you are a luxury or picky traveler you won't like this place. It is modest and simple. WIFI was free with only some bandwidth issues

9.4 Excellent
Pros:This quaint hotel's location is right in the middle of so much of Vallarta - Old Vallarta, Playa Los Muertos, Malecon, great restaurants, Guadalupe church, and on and on. The staff is incredibly friendly and helpful. We had bit of a leaking A/C and they attended to it right away. We didn't use the facilities but had the option of using everything in the Hotel as well as across the street at the Los Arcos hotel. Overall a terrific value.

Cons:The biggest problem was some noise. There was some construction going on nearby but also street sounds that cropped up from time to time in the night and morning. I'm a heavy sleeper and was fine but my wife who's a light sleeper woke up several times. The A/C worked well but leaked a pool of water in the room. We suspect it was due to heavy rains at the time. None of this caused us to regret our selection. It wasn't awful; just something to note.

1 out of 1


Manuel m Dieguez No 171, 48380 Puerto Vallarta, Jalisco

What's nearby

  • Playa de los Muertos189 yd
  • Los Muertos Pier264 yd
  • Galeria Olinala334 yd
  • Isla Cuale0.4 mi
  • Plaza de las Armas0.5 mi
  • Iglesia de Nuestra Señora de Guadalupe0.5 mi
  • Los Arcos Amphitheater0.5 mi
  • La Presidencia0.5 mi
  • Caballito0.6 mi
  • Malecon0.7 mi
  • Bay of Banderas3.6 mi
  • Playa Garza Blanca3.8 mi



Check in anytime after 15:00, check out anytime before 12:00


Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at Casa Dona Susana

  • Yes, reservations at Casa Dona Susana can be cancelled free of charge with some of our providers. Make sure to read the provider's cancellation policy.

  • Yes, guests staying at Casa Dona Susana can enjoy a free breakfast.

  • Yes, Casa Dona Susana has a restaurant on-site.

  • Check-in time is 15:00 and check-out time is 12:00 at Casa Dona Susana.

  • Yes, Casa Dona Susana offers free parking.

  • Yes, Casa Dona Susana offers free Wi-Fi.

  • Casa Dona Susana is located in the neighbourhood of Zona Romantica, 2.8 miles from the centre of Puerto Vallarta. Playa de los Muertos is the closest landmark to Casa Dona Susana.

  • Yes, Casa Dona Susana has a pool on-site.

  • Casa Dona Susana is 5.5 miles from Puerto Vallarta Ordaz. Casa Dona Susana is 61.9 miles from Tepic.

  • No, Casa Dona Susana does not offer free airport shuttle service.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city centre

2.8 mi

Location rating


Nearest airport

Puerto Vallarta Ordaz

Distance to airport

5.5 mi