Hotel Casa Dona Susana by Los Arcos

3 stars
8.2
Very good
based on 485 reviews
485 reviews
Manuel M Dieguez No 171, 48380 Puerto Vallarta, Jalisco, Mexico
Manuel M Dieguez No 171, Puerto Vallarta, Jalisco
+52 322 226 7101
Sun 6/9
-
Mon 7/9
2 guests, 1 room
Deals from
£50
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room, 1 king bed
£50
Double room, 1 twin bed
£59
King room, bed type unknown
£60
24 more Hotel Casa Dona Susana by Los Arcos deals
24 more Hotel Casa Dona Susana by Los Arcos deals
Pool
Other
Outdoor view
Pool
Restaurant
Lobby
Lobby
Other
Pool
Other
Bedroom
Other
Other
Bedroom
Other
Bedroom
Other
Bedroom
Building
Bedroom
Banquet hall
Other
Bathroom
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

This unique 4-star hotel provides a range of accommodation options throughout the old city of Puerto Vallarta. It also features a heated pool, free Wi-Fi and a rooftop terrace.

Those staying at Casa Dona Susana can take advantage of the relaxation amenities, which include a beauty centre. It also offers babysitting services, a currency exchange and a reception that operates 24 hours a day.

All of the modern rooms at Casa Dona Susana are equipped with a hair dryer, a refrigerator and a shower.

Guests staying at the hotel can enjoy a unique dining experience at the on-site restaurant, conveniently based for those who want to stay close when looking for a bite to eat. In the evening, guests are welcome to relax in the comfortable lounge bar. A wide selection of dining options are also found in close proximity to the property.

Casa Dona Susana is within a 10-minute walk of Malecon and Old Vallarta. Playa de los Muertos is also nearby.

8.2
Very good
485 reviews

Latest deals for Hotel Casa Dona Susana by Los Arcos

Sun 6/9
-
Mon 7/9
Standard Room, 1 king bed
£50
nightly with fees
Standard Room, bed type unknown
£58
nightly with fees
Double room, 1 king bed
£66
nightly with fees
King room, bed type unknown
£283
nightly with fees
Standard Room, 1 king bed
£58
nightly with fees
King room, bed type unknown
£60
nightly with fees
Superior room, bed type unknown
£83
nightly with fees
Double room, 1 twin bed
£59
nightly with fees
King room, 1 king bed
£65
nightly with fees
Standard Room, bed type unknown
£61
nightly with fees
King room, bed type unknown
£61
nightly with fees
Standard Room, bed type unknown
£72
nightly with fees
Superior room, bed type unknown
£92
nightly with fees
King room, bed type unknown
£62
nightly with fees
Double room, bed type unknown
£80
nightly with fees
Standard Room, 1 king bed
£71
nightly with fees
King room, bed type unknown
£72
nightly with fees
King room, bed type unknown
£73
nightly with fees
Standard Room, 1 king bed
£73
nightly with fees
Double room, bed type unknown
£77
nightly with fees
Superior room, bed type unknown
£87
nightly with fees
Standard Room, bed type unknown
£98
nightly with fees
Standard Room, bed type unknown
£100
nightly with fees
Standard Room, bed type unknown
£110
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at Hotel Casa Dona Susana by Los Arcos

  • Adults only
  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Flat-screen TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Services and conveniences

  • ATM on-site
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Bottle of water
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Internet
  • Towels
  • Free toiletries
  • Air-conditioned
  • Dustbins

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Outdoor

  • Terrace/Patio
  • Balcony
  • Outdoor furniture
  • Garden

General

  • Quiet street view
  • Seating area
  • Solarium
  • Telephone

Accessibility and suitability

  • Adults only
  • Lift
  • No smoking

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Dining

  • Restaurant
  • Bar/Lounge
  • Refrigerator

Things to do

  • Gift shop
  • Beach access
  • Beauty salon

Health and safety

  • Daily housekeeping
  • 24-hour security
  • Safe

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Bedroom

  • Socket near the bed
  • Wardrobe or closet

Pool

  • Rooftop pool
  • Outdoor pool

Family friendly

  • Babysitting or child care

Reviews of Hotel Casa Dona Susana by Los Arcos

8.2
Very good
485 verified ratings
Wonderful
220
Very good
110
Good
85
Okay
25
Fair
18
Mediocre
7
Poor
20

Summary of reviews

Guests say
Guests consistently praise the hotel's excellent location, close to the beach, restaurants, and attractions in the Zona Romantica. The staff is frequently described as friendly, professional, and attentive, contributing to a welcoming atmosphere. Many guests enjoy the rooftop pool and the tranquil environment, which is ideal for relaxation. Breakfast, especially at the affiliated Los Arcos, receives positive mentions. However, several reviews note that some rooms are small or dated, and there are occasional complaints about noise and logistical inconveniences such as towel policies and check-in/out procedures.
AI-generated from customer reviews
Location10 out of 10
Service8.5 out of 10
Pool8 out of 10
Breakfast7.5 out of 10
Room Size3 out of 10
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All reviews

10
Wonderful
Gene &, Jan 2024
The location was perfect
10
Wonderful
Anonymous, Nov 2021
Location was great as was the staff. Bed was comfortable. Access to the sister location was nice. The WiFi was not secured
6.2
Okay
Anonymous, Feb 2019
Pros (+) Check-in was easy, bell hop led us to our room which was not ready so we had to go back to the front desk to get another room assignment. Second room was much smaller, faced the inner courtyard area. It also did not have a balcony like the first room did. It had one window which faced the inner courtyard area and another window with obscured glass to let in natural sunlight. Couldn't leave the cou...
Read more
9.4
Wonderful
Anonymous, Nov 2016
Pros (+) Mexican atmosphere, authentic Mexican furniture, very comfortable bed...!

Location

Manuel M Dieguez No 171, 48380 Puerto Vallarta, Jalisco

What's nearby

  • Playa de los Muertos195 yd
  • Puerco Azul333 yd
  • Museo del Cuale0.4 mi
  • Arte Del Las Americas0.5 mi
  • La Presidencia0.5 mi
  • Malecon0.7 mi
  • Playa Norte2 mi
  • Puerto Vallarta Cruise Port3.6 mi
  • Playa Garza Blanca3.8 mi
  • La Paloma Plaza de Toros4 mi
  • Playa las Gemelas4.4 mi
  • El Faro Lighthouse4.4 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Hotel Casa Dona Susana by Los Arcos

Low season

High season

Average price (weekend night)

August
December
£70
Cheapest month to stay with an average 17% drop in price.
Most expensive month to stay with an average 17% rise in price.
Average Fri & Sat price over the last 2 weeks.

Hotel Casa Dona Susana by Los Arcos

Which month has the cheapest rates at Hotel Casa Dona Susana by Los Arcos?

The cheapest month to stay at Hotel Casa Dona Susana by Los Arcos is September, with an average nightly rate of £67. The most expensive month is December at £113 per night.

What is the cheapest day to book Hotel Casa Dona Susana by Los Arcos?

The cheapest day to book Hotel Casa Dona Susana by Los Arcos is Saturday, with an average nightly rate of £70. The most expensive day is Wednesday at £93 per night.

How far in advance should you book Hotel Casa Dona Susana by Los Arcos?

To get the best price at Hotel Casa Dona Susana by Los Arcos, book around 1 week in advance. This could save you approximately 25% compared to booking last minute.

KAYAK's top tips for your stay at Hotel Casa Dona Susana by Los Arcos

  • If you’re after a cheap room at Hotel Casa Dona Susana by Los Arcos, then you should consider staying during the low season. The cheapest deals can generally be found in August and December.
  • The cheapest price a room at Hotel Casa Dona Susana by Los Arcos was booked for on KAYAK in the last 2 weeks was £70, while the most expensive was £70.
  • How long should you stay at Hotel Casa Dona Susana by Los Arcos? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Hotel Casa Dona Susana by Los Arcos

  • Where is Hotel Casa Dona Susana by Los Arcos located?

    Hotel Casa Dona Susana by Los Arcos is located at Manuel M Dieguez No 171 in Zona Romantica, 2.8 miles from the centre of Puerto Vallarta. Playa de los Muertos is the closest landmark to Hotel Casa Dona Susana by Los Arcos.

  • When is check-in time and check-out time at Hotel Casa Dona Susana by Los Arcos?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Casa Dona Susana by Los Arcos.

  • Does Hotel Casa Dona Susana by Los Arcos offer free Wi-Fi?

    Yes, Hotel Casa Dona Susana by Los Arcos offers free Wi-Fi.

  • How far is Hotel Casa Dona Susana by Los Arcos from the airport?

    Hotel Casa Dona Susana by Los Arcos is 5.5 miles from Puerto Vallarta Ordaz. Hotel Casa Dona Susana by Los Arcos is 61.9 miles from Tepic.

  • Does Hotel Casa Dona Susana by Los Arcos have a pool?

    Yes, Hotel Casa Dona Susana by Los Arcos has a pool on-site.

  • How does KAYAK find such great Hotel Casa Dona Susana by Los Arcos hotel deals?

    KAYAK scours the web for all room deals available at Hotel Casa Dona Susana by Los Arcos in Puerto Vallarta and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Casa Dona Susana by Los Arcos and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Casa Dona Susana by Los Arcos.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
Los Arcos Suites7.1 Good (283 reviews)0.01 miOutdoor pool, Restaurant, Room service£65+
4-star hotel
Playa Los Arcos Hotel Beach Resort & Spa7.8 Good (1,099 reviews)0.03 miSnorkelling, Outdoor pool, beachfront£77+
2-star hotel
Condominios 206nl
0.03 miOutdoor pool£652+
2-star hotel
Condominios Nrr
0.03 miOutdoor pool£699+

Cheapest

See cheapest stays in Puerto Vallarta
3-star hotel
Los Arcos Suites7.1 Good (283 reviews)0.01 miOutdoor pool, Restaurant, Room service£65+
4-star hotel
Playa Los Arcos Hotel Beach Resort & Spa7.8 Good (1,099 reviews)0.03 miSnorkelling, Outdoor pool, beachfront£77+
3-star hotel
Casa Maria Hotel Boutique & Gallery9 Excellent (503 reviews)0.04 miAdults only, snorkelling, Outdoor pool£89+
3-star hotel
Condo 57 By Trvl2hm
0.05 miOutdoor pool£467+

Most recommended

See most recommended stays in Puerto Vallarta
3-star hotel
Casa Maria Hotel Boutique & Gallery9 Excellent (503 reviews)0.04 miAdults only, snorkelling, Outdoor pool£89+
4-star hotel
Playa Los Arcos Hotel Beach Resort & Spa7.8 Good (1,099 reviews)0.03 miSnorkelling, Outdoor pool, beachfront£77+
3-star hotel
Los Arcos Suites7.1 Good (283 reviews)0.01 miOutdoor pool, Restaurant, Room service£65+
2-star hotel
Condominios 206nl
0.03 miOutdoor pool£652+

Good to know

Distance to city centre

Nearest airport

Distance to airport

2.8 mi
Puerto Vallarta Ordaz
5.5 mi

Everything you need to know for your stay in Puerto Vallarta