|"Everything was great definitely coming back."||(in 9 reviews)|
|"The staff was very accommodating!"||(in 24 reviews)|
|"Rooms very clean and food excellent."||(in 12 reviews)|
|"Our room smelled like sewage."||(in 3 reviews)|
|"Beach was rocky and pretty much unusable."||(in 1 review)|
|"Now I can’t pay my next hotel!"||(in 8 reviews)|
|staff were friendly||in 82 reviews|
|pool area||in 46 reviews|
|food was great||in 42 reviews|
|great hotel||in 32 reviews|
|everything was perfect||in 27 reviews|
|smelled like sewage||in 18 reviews|
|king bed||in 11 reviews|
|credit card||in 9 reviews|
|early in the morning||in 9 reviews|
|three times||in 6 reviews|
|great room||in 4 reviews|
|puerto vallarta||in 4 reviews|
|beach was rocky||in 3 reviews|
|fruit smoothie||in 3 reviews|
|seafood spaghetti||in 3 reviews|
|smoothie bar||in 3 reviews|
|wear a plastic||in 2 reviews|
It was walking distance to town.
I was given a room that was already occupied
Staff is very friendly, pool areas are fantastic, lots of activities available, location is great (walkable to Malecon and downtown PV areas).
Remodeled rooms are very nice (modern, luxurious), but not all rooms have been updated, and those that have not been updated are mediocre at best.
The location of the hotel is excellent. It's close enough to walk to most things and is right on the beach. The pool area was wonderful too. We never struggled to find lounge chairs by the pool. Staff was friendly and helpful. The rooms were simple but clean which was fine for our stay.
The people in the room next to us stayed out late and were very noisy late at night when they were coming back to their hotel room so the walls must be somewhat thin. The food at the hotel was just ok. I'm glad that we didn't book the all inclusive option for our stay because we would have been tired of the food by the end of our stay. There are plenty of delicious restaurants nearby so there is no need to eat at the hotel all the time.
Great location near town easy to get to great restaurants and entertainment. Everything accessible at the property too! Staff great and accommodations comfortable with nice pools. Beach is not good but they are renovating it.
Beach is bad, rocky everywhere and strong currents
Beware of the pushy timeshare people
The pool side service we received from Manuel was the only good thing about our stay. He was very attentive, friendly, & fast with our drinks + food.
I absolutely did not care for the pushy time share sales staff that circles around you every time we walked by. You couldn't even avoid them since their stand is right by the lobby & elevator. In addition, their sales tactics were pretty fraudulent. At first, everything sounds free, then these little fees start getting added and quoted rates change. Even when we were politely declining, they would follow you to the elevator or continue to push. I expected better from Sheraton than to allow this on their resort.
Everyone was very friendly, helpful and attentive. The hotel was clean. The rooms were very clean. The view was breathtaking.
The only complaint I have is that we booked a king bed and we got two double beds instead, we tried for two days to switch into a room with a king and gave up. They wanted to put us in a smaller room with no view.
The girl at the right side of entry . pushy in trying to get us to visit other hotel. Inconsiderate.
Ok for short stay
Location from airport and short walk to town. Lunch was tasty.
Many guests served way beyond their limit made for a sloppy atmosphere. We stayed for one night before heading to our resort in NV. Prob wouldn't do it again. if you're on spring break or a budget this place leaves a lot to be desired. Timeshare pitch was a hassle for guests staying only one night as well.
destination wedding hotel of choice
The pool area and service was really quite good.
The constant barrage of timeshare sales people and lack of shuttle service from the airport was annoying. The DJ at the pool was loud and went on far too late. Breakfast was only available until 11 and the buffet breakfast was terribly overpriced. We found that the $100/person for the all inclusive was exorbitant.
Lacking Customer Service
Cigarette butts on balcony, food trays left all day in hallway, leaked water from window, hot tub out of order, had to pay 50 pesos to print boarding passes. Upon checkout most guest service representatives would ask "how was your stay" "look forward to welcoming you back soon" --- NOTHING.
So-so resort. Pricey for mediocrity.
The location was central enough to walk most places and the bus and cab lines were easy to use. The rooms were very clean and the staff was very courteous.
Adult beverages were pretty weak. The condition of the rooms was ok, but nothing special and ours was a bit musty. They were also doing renovations on the tops 2 floors of the hotel while we there. You could hear every conversation that anyone was having in the hall and our toilet would occasionally run for no reason and was LOUD. If you love bad covers of any song, then this resort has the music selection for you.
Great customer service
Boasting a private beach, an outdoor pool and a Jacuzzi, Sheraton Buganvillas Resort & Convention Center is situated in Puerto Vallarta and offers contemporary accommodation. It provides 4-star accommodation and views of the ocean.
This themed resort offers family facilities, such as babysitting/child services, a kids club and a playground. Relaxation facilities include a sauna and a beauty centre. It also provides an all-inclusive meal plan, 24-hour room service and outdoor tennis courts.
The unique rooms at Sheraton Buganvillas Resort & Convention Center have air conditioning and offer a private bathroom, wireless internet access and a coffee maker. They are also equipped with cable/satellite channels, ironing facilities and a hair dryer.
With a focus on Mexican cuisine, the resort's in-house restaurant offers tempting choices for breakfast. Guests can enjoy a beverage on the bar's terrace.
For guests wishing to dine out during their stay at Sheraton Buganvillas Resort & Convention Center, there are a variety of eateries located nearby. Snorkeling, scuba diving and water activities are available nearby.
based on 195 reviews
Policies vary by room type and provider.
Guests with existing Sheraton Buganvilias Resort and Convention Center reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at Sheraton Buganvilias Resort and Convention Center for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Sheraton Buganvilias Resort and Convention Center is located at Blvd. Francisco Medina Ascencio No. 999 in Zona Hotelera, 1.1 miles from the centre of Puerto Vallarta. Malecon is the closest landmark to Sheraton Buganvilias Resort and Convention Center.
Check-in time is 15:00 and check-out time is 12:00 at Sheraton Buganvilias Resort and Convention Center.
No, Sheraton Buganvilias Resort and Convention Center does not offer free Wi-Fi.
Yes, Sheraton Buganvilias Resort and Convention Center offers free parking.
No, Sheraton Buganvilias Resort and Convention Center does not offer free airport shuttle service.
Sheraton Buganvilias Resort and Convention Center is 4 miles from Puerto Vallarta Ordaz. Sheraton Buganvilias Resort and Convention Center is 60.2 miles from Tepic.
Yes, Sheraton Buganvilias Resort and Convention Center is a pet-friendly hotel.
Yes, Sheraton Buganvilias Resort and Convention Center has a pool on-site.
Sheraton Buganvilias Resort and Convention Center has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.