Overview

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Heartland Hotel Queenstown

27 Stanley Street, Queenstown 9300, New Zealand
+64 3442 7700

£103+

Overall guest ratings

8.0/10 Good
Based on 1,561 reviews

Review highlights

  • 10.0
  • 8.8
  • 8.2
  • 6.2

Good to know

  • Great view
  • Near city centre

Nearby

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    About

    A great choice for a stay in Queenstown, Heartland Hotel Queenstown is just 4.5 mi (7.2 km) from the airport. Guests looking for a bite to eat can check out Hillside Brasserie, which serves breakfast and dinner. There's also a bar/lounge, and rooms offer 24-hour room service and refrigerators.

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    Amenities

    • Free Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Internet
    • Spa
    • Skiing
    • Facilities for disabled guests
    • Cable or satellite TV
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    Based on 1,561 reviews
    • 10.0 "Incredible bar."
    • 8.8 "Location is great."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.2 "92% were happy with the room service."
    • 6.5 "Breakfast is mediocre."
    • 6.3 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      7.0 "70% thought rooms were spacious."
      5.0 "For only 50%, the tv was ok."
    • 6.2 "Average value."
    • 4.8 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 858 reviews
    • 9.0 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% liked the proximity to shopping."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 6.6 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
    • 6.5 "Breakfast is mediocre."
    • 6.2 "Average value."
    • 4.6 "Internet is poor."
      2.8 "72% said the wifi quality was bad."

    Overall rating

    8.2 Excellent
    Based on 515 reviews
    • 8.5 "Location is great."
      9.7 "City centre within easy reach, said 97%."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 6.1 "Average value."
    • 5.3 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
      6.4 "Only 64% said rooms were clean enough."
    • 4.5 "Internet is poor."
      3.1 "69% said the wifi quality was bad."

    Overall rating

    8.2 Excellent
    Based on 187 reviews
    • 8.8 "Location is great."
      9.8 "City centre within easy reach, said 98%."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 6.9 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
    • 6.6 "Average value."
    • 4.4 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great view"
    "Near city centre"
    data provided by TrustYou

    Recent reviews

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    Find reviews that mention:
    great view over the mountains
    great view over the mountains
    close to town
    nice and tidy
    queenstown
    town center
    warm and clean
    lake by the balcony
    walking distance to cbd
    white linen
    easy access to centre
    check-in and check
    threadbare carpet
    distance action
    season and very busy
    tour groups
    site park
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