Comfort Inn Raleigh Midtown

1001 Wake Towne Drive, Raleigh, NC, United States
+1 919 828 1813

Cheapest
rate per night

8.8

Excellent
based on 492 reviews
Comfort Inn Raleigh Midtown - Raleigh, NC, United States
Thu 15/4
-
Fri 16/4
Compare vs KAYAK |

Provider Nightly total
Hotels.com £53
KAYAK £53
Booking.com £56
Hotels.com
KAYAK
Booking.com

Good to know

Value for money

8.8

Distance to city centre

3.5 mi

Location rating

9.1

Nearest airport

Raleigh Raleigh-Durham

Distance to airport

9.9 mi

Rooms available at Comfort Inn Raleigh Midtown

Thu 15/4
Fri 16/4

Queen rooms

£59+

Bed type
Provider
Total stay + taxes & fees
Queen bed
£59

King rooms

£56+

Bed type
Provider
Total stay + taxes & fees
Unknown
£56
King bed
£68
Unknown
£74

Standard rooms

£53+

Bed type
Provider
Total stay + taxes & fees
King bed
£53
King bed
£53

Reviews of Comfort Inn Raleigh Midtown

Pros

Cons

Traveller rating

14
1
1
1
0

Time of year

Traveller type

Show reviews that mention

+
staff was friendly in 130 reviews
breakfast was good in 108 reviews
bed was very comfortable in 72 reviews
good location in 58 reviews
front desk in 52 reviews
room was clean in 45 reviews
everything was great in 43 reviews
sink in the bathroom in 26 reviews
late night in 25 reviews
one elevator in 24 reviews
comfort inn in 16 reviews
ice machine in 12 reviews
raleigh in 9 reviews
toilet ran in 7 reviews
minutes away in 5 reviews
clean and neat in 4 reviews
  • Excellent
    Sep 2015
    9.4

    Family Wedding

    Location, close to restaurants, like able staff. Enjoyed the security guard they had

    Thought we had reserved a two bed room, found out it only had one. Staff was able to give us a portable bed.

  • Good
    Mar 2015
    8.0

    Room,staff

  • Excellent
    Nov 2014
    8.5

    The breakfast was welcome -- waffles, etc.

  • Good
    Nov 2014
    6.2

    Inadequate night staff

    The hotel itself is clean and comfortable, and the day staff is fine. All of our problems were with the inadequately trained night staff.

    Due to numerous flight delays, we arrived late, around 3 a.m. The only staff there was the night auditor and the security guard. The computers were running nightly reports, so while the night auditor could see our reservation, he apparently lacked either the training or the authority to get us into our already-paid-for room until the reports finished. After waiting in the lobby for a half hour, with a fussy baby, he informed us that the report he had insisted on continuing had just marked us as no-shows, charged us, and canceled our reservation. He then offered to check us in at the walk-in rate, about 50% higher than we had reserved online, in addition to our reservation that had already been charged. After a half hour of arguing, and booking.com customer service attempting to convince him to honor our reservation, he offered us a slightly reduced rate, but still charging us twice. I informed him that I was going to get my attorney (family members staying in the same hotel) to explain his obligations to him. As I was explaining the situation to my family, at 4 a.m., he called my cell phone to inform me that it had been taken care of, and apologized profusely. I don't know what changed, but it was clear that he was not adequately trained in the hospitality industry, and lacked the authority to override his computer system that every desk clerk who has ever checked me in late has either had or not needed. He eventually made it right, but only after making a very long and stressful day even longer and more stressful. On a positive note, everything else was fine. If they'd just keep an actual hospitality worker on staff at night, this would probably be a 5 star review. I hope they don't discipline him for this, because it wasn't his fault. He was just in way over his head.

  • Excellent
    Oct 2014
    10.0

    Overall a good choice

    The staff was very responsive and helpful. It was great to breakfast included and there were enough good choices to suit both of us.

    The hotel felt a little tired although clean. It is in need of a good overhaul not just a little fixing up here and there especially since it sits right behind an nicely updated Courtyard by Marriott.

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About Comfort Inn Raleigh Midtown

Overview

"Situated near the airport, this hotel is within 1 mile (2 km) of Duke Raleigh Hospital and Duke university affiliated physicia. Raleigh Flea Market and North Hills Shopping Center are also within 3 miles (5 km). "

Expedia

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8.8 Excellent

based on 492 reviews

9.0

Cleanliness

9.0

Comfort

9.0

Facilities

0.0

Food

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities at Comfort Inn Raleigh Midtown

Conference rooms
Free Wi-Fi
Radio
Babysitting or child care
Business centre
Entire unit located on ground floor
Raised toilet
Wake-up service
Entire unit wheelchair accessible
Wi-Fi available in all areas
Internet
Daily housekeeping
Disabled access
Roll-in shower
Fax/photocopying
Beach towels
Linens
Towels
Safety deposit box
Fire extinguisher
Lift
Laundry facilities
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Multi-lingual staff
Free toiletries
Shampoo
Shared lounge/TV area
Room service
Smoke alarms
Heating
Shower
Breakfast included
Shower cap
Shower chair
Accessible by lift
Adapted bath
Adapter
Interconnected room(s) available
Outdoor pool
Socket near the bed
Additional toilet
Alarm clock
Key card access
CCTV in common areas
Allergy-free room
No smoking
Bathtub
Express check-out
Body soap
Hairdryer
Fitness centre
Lowered sink
Cable or satellite TV
Telephone
Carpeted
Tile/marble floor
24-hour security
Air-conditioned
Newspapers
Non-feather pillow
Toilet
Toilet paper
Children's television networks
Safe
Airport shuttle
Cleaning products
Dustbins
Complimentary breakfast
Coffee machine
Tumble dryer
TV
Free parking
Upper floors accessible by lift
Conditioner
Pool towels
Pool view
Desk
Vending machine (drinks)
Vending machine (snacks)
Private bathroom
Walk-in shower
Wardrobe or closet
24-hour front desk
Designated smoking area
Storage available

FAQs when booking at Comfort Inn Raleigh Midtown

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Photos of Comfort Inn Raleigh Midtown

Comfort Inn Raleigh Midtown - Raleigh - Building
All photos (28)
Comfort Inn Raleigh Midtown - Raleigh - Building
Building (4)
Comfort Inn Raleigh Midtown - Raleigh - Bedroom
Bedroom (4)
Comfort Inn Raleigh Midtown - Raleigh - Pool
Pool (2)
Comfort Inn Raleigh Midtown - Raleigh - Restaurant
Restaurant (2)

Property safety measures

Comfort Inn Raleigh Midtown has implemented the following measures:

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Location

Most popular landmarks

  • North Hills Shopping Center1.4 mi
  • Mordecai House2.2 mi
  • Tucker House2.8 mi
  • NC Museum of Natural Sciences2.9 mi
  • North Carolina Museum of Natural Sciences3 mi
  • North Carolina Museum of History3 mi

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