Rapallo Hotels

Convenient clean hotel good location plenty of scuba diving activity

A bit outdated and not very charming

good location and hotel with pool nearby the beach

Very old hotel with minimum confort (the wooden floor was broken in bedrooms and very dangerous : does not value 4 stars hotel at all (a 2 stars would be enough !!!)

Everything was Perfect!!!!

We felt very welcome and enjoyed every moment. The view and the friendly staff were just wonderful.

The best part was the excellent restaurant and the view from it. I would really stay there again. It is really a lovely hotel.

For some reason Kayak system did not recognize that I did the reservation for 2 adults and a 7 years old child, so when I got at the hotel wasn't aware of the child. Therefore the rate was different and they had to fix the room at the last minute.

The view from our room was perfect

De food in the restaurant on the roof was a shame. Incredibly bad for a hotel of this class and in a foodmecca like Italy.

Great location, and the fact it is a very old hotel that has been brought up to modern standards while still maintaining the old charm.

all OK

all OK

The location and the beach are by far the best in Santa Margherita. The facilities are gorgeous and the views are heaven.

The rooms are pretty old and basic. The bed was also very uncomfortable.

That we received complimentary drinks on arrival and were upgraded to a room with a sea view.The breakfast was also pretty good

They allow dogs in the room and our bathroom smelt like a wet dog. The bed was not as comfortable as I would have wanted. The hotel seemed dated.There was no gym to use. I believe that the price was over valued

An excellent location to visit the magnificent sites along the coast. Views from our window were incredible.The staff were friendly and very helpful in many ways. The restaurant reservations were perfect!

The street noise was our only concern, but the location and view were worth the noise.

Big rooms, excellent breakfast and good location

Very nice hotel with clean rooms..The staff was helpful..The bathroom was clean and big enough (for the triple room)..The towels also veru clean

The windows needs change and the breakfast wasnt so rich..It was good but not very good

Very helpful staff and great location in the city center only a few steps from the lovely seaside promenade.

Location of the hotel and view of the harbor is perfect. Staff was friendly and helpfull.

The hotel is outdated and needs renovation. There is no safe in the room. The meal for breakfast (particularly sausage) was not fresh. Very high price for parking.

Having a junior suite at good price.

No kettle + tea bags+ coffee in the room

We arrived by train and were advised to take a taxi as the hotel is on a hill. It is and quite a steep one. Very friendly staff to greet us. Beautiful decor and our room was perfect. Large room, big comfortable bed, large modern bathroom, a wonderful view of town and sea, clean, clean, clean. The breakfast included was very good with lots to choose from. This was our last stay before returning home and we could not have asked for better.

It is on a hill and is a bit of a walk from town. Only about 5-10 minutes from the centre of Santa Margarita and for us not a problem but for someone with mobility issues it could be. Parking seemed to be an issue for the parking area was small(we were not driving so were not affected) however the staff was very accomplished at organizing the cars.

The building was unusual and the entrance hall enormous. The staff were pleasant and the view from the roof top solarium splendid. The room was o.k. and the bathroom adequate, but large clean white towels and good hot water.

The access to the hotel was horrendous, on a corner of a main road. Getting up the driveway at night was hazardous and the parking very limited.

Our small dog was welcome and we got a room with a balcony. Modern and very spacious rooms. Old hotel nicely renovated. Wonderful location. 10min walk along car-less small pedestrian walk to Port of Portofino.

-

We were upgraded to a room with a view over the water - it was fantastic.

When we checked in they kept our passports whilst we were shown to our room, I would have preferred to be given our passports back straight away.

Perfect location, comfortable rooms, helpfull staff, reasonable price (with seasonal discount). Once we asked for the possible extension of our stay we got a free upgrade to Superior Double Room. Staff was wery helpfool with planning of our trips to Portofino and beatyfull Cinque Terra villages

Excellent hotel - Elizabetha at front desk very friendly. great English - really great location, across the street from the sea, shopping right there outside the door. Plenty of restuarants within 5 minute walk. Parking across the street is 10 Euro for over-night, but very accessible. Be warned that the parking lot is used for market day on Thursdays and you are not allowed to park in that lot on Thursdays - don't know where you would park that day - maybe a daytrip added to your shedule so you don't have to deal with that. We only stayed one night - but wish we had stayed 3 days - it was a really great place.

The great welcome and friendly staff and the ocatkion - right on the seafrront.

Small bathroom/shower - slightly disappointing breakfast selection.

The hotel was clean, comfortable and cosy. The view from the balcony was spectacular.

Very friendly and helpful staff, family owned, well situated for access to seaside boardwalk, ferry and train. Room clean and comfortable. Very welcoming of our little dog (thank you).

Breakfast was a disappointment; only bread/buns, juice and warm yogurt available. No fresh fruit, no cheese, no sliced meats. Recommend asking for a seaside room as our room opened to a back alleyway that was very nosy at night. Despite these disappointments we would return again as the location and friendly staff compensated for these.

Staff/ family run, very helpful and warm. the room was nice but at the back overlooking a small lane and very noisy. The lack of a mini bar fridge was disappointing and no resaturant made the room expensive.

Location at the back, and no lift, this is a small hotel of 6-1- rooms on the first floor above a commercial shop and restaurant. But the operators were more then helpful and very pleasant.

The location is excellent as it is situated right on a small beach between Santa Margherita and Portofino. The hotel runs a shuttle bus to a schedule but was happy to run us into either place when we wanted. There was also a bus that stops outside the door. It has been recently renovated and is ultra modern and very chic. The bathrooms are spacious and beds comfortable.with beautiful linen and towels. The restaurant is located on the beach front with doors that open to enjoy the view.

The restaurant during the evening was too formal and very expensive. The breakfast was a little disappointing with a very limited choice for the continental breakfast, everything else was an expensive extra. The sea view is probably not worth booking as the windows facing the sea are high and do not provide a good view.

The hotel renovation has been completed to an excellent standard and the building and rooms look beautiful.

Although aesthetically pleasing the room size was incredibly small with not enough adequate storage space. There is no bath tub and no safe for personal belongings. Even as guests of the hotel you have to pay €25 per person per day to use the hotel's private beach.

Very nice room with balcony and view of city. Good location in easy walking distance of marina and ocean. Downtown in Central business district.

No view of marina or water. The hotel looked a little rough from the outside but was updated and very clean inside.

The staff were so friendly and helpful and helped with restaurants and advice on how to get about generally.

location & view fromroom

bathroom size, breakfast

Very kind and helpful staff with big smile and english knowledge. The hotel is on the seaside, 5 minutes walk from the train station, near restaurants and shopping facilities. There was hot water during the night and free internet from the hall.

This hotel is in a superb location with rooms with close views over a very picturesque harbour in a stunning town.

It's in a fabulous location right in the midst of the old port, yet provides ultra modern facilities and an intimate atmosphere.

It's not very convenient for accessing by car, since temporary parking is only possible 200metres away, and long term parking rather further. Also the reception/breakfast bar area is somewhat cramped.

The hotel staff was fine. The person who staffed the desk in the evening was delightful. We had one surly waiter in the hotel dining room.

Parking was difficult.

Good location with nice view of the sea (have to pay for it though!)

Hotel is quite old and that is felt in the general comfort, would need refurbishment. Also price is very high compared to hotel rating and actual comfort level. Breakfast was average.

Our room had balcony and a wonderful view of the Waterfront. Both the room and the bathroom seemed renovated fairly recently. Both were smallish but OK. The hotel has a good bar/snack area in the evening with good service. You can't beat the location. Right in the middle of the waterfront strip. Rapallo is a beautiful, fun town but not as crowded as the Cinqueterra villages.

We didn't go to the restaurant. Didn't see many customers there and it is very expensive compared to others nearby.

Great location and lovely hotel, good breakfast and generally a very good experience

Staff could have been a little more friendly- they were a little offhand. We had a double and a single room- the single room was very small for the price- the double room was very good

Very friendly and helping night porter

Shower not working - immediately very hot and suddenly ice-cold water, owners telling us "it's not possible" instead of checking and fixing it!

Breakfast was poor, with little variety, no eggs, watery juices. Rooms are spacious but old and a little musty, in need of an update. TV was old and very small. We found both the room and the parking overpriced.

Kind, natural & friendly staff. Location of hotel. Atmosphere.

The location of parking - and it's price (15€) given that it was not secured. I imagine the hotel has to pay this price itself, given the shortage of parking, but I think it should be made clear that the parking is not secure but is simply a reserved parking bay up a steep hill (or many steps) from the hotel.

Great location, good food, comfortable room, friendly and helpful staff

We were delighted that the many poor reviews that we had read about this hotel proved completely untrue. Staff were helpful and not surly, rooms were spacious,clean and fresh and the facilities all worked without problem. Like everywhere in Santa Margherita it is very expensive when compared with similar hotels in other countries.

The location was both good and bad. Good due to the nice view of the bay of Santa Margarita and its proximity to town....walking distance. The road just below the hotel causes some noice as well as fume/exhaust issues.....

See above...

very friendly family members running the Albergo. We enjoyed talking with the daughter of the owner/manager who was keen to practise her English.

Location. Very warm hotel staff. Functional and modern room design.

Very updated comfortable modern rooms. We were upgraded which is always nice.

Breakfast selection was of good quality but simple