Overview

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Excelsior Palace Hotel
Top Boutique Hotel

Via San Michele di Pagana, 8, 16035 Rapallo, Liguria, Italy
+39 018 523 0666

£73+

Mon 5/12 Check in
Tue 6/12 Check out

Overall guest ratings

9.0/10 Excellent
Based on 2,291 reviews

Review highlights

  • 9.0
  • 8.7
  • 5.9
  • 4.8

Good to know

  • Nice building
  • Comfortable beds
  • Friendly service
  • Great view

Nearby

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    About

    Located in Rapallo, Excelsior Palace Hotel is connected to the convention center, minutes from Marina di Rapallo, and close to Castle-on-the-Sea. This 5-star hotel is within close proximity of Basilica of Sts. Gervasius and Protasius and Porta delle Saline.

    Rooms

    Make yourself at home in one of the 123 individually furnished guestrooms, featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar. A complimentary breakfast is included.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Rapallo? This hotel has facilities measuring 6997 square feet (650 square meters), including a conference center. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Private beach
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    Based on 2,291 reviews
    • 9.0 "Terrific location."
    • 8.7 "Great service."
    • 8.6 "Breakfast is good."
    • 7.8 "Nice rooms."
    • 7.6 "Good amenities."
    • 5.9 "Average cleanliness."
    • 4.8 "Value below average."
    • 4.3 "Wellness & sports facilities were not very nice."
    • 2.1 "Disappointing internet connection."
    View all review categories

    Overall rating

    9.1 Excellent
    Based on 1,786 reviews
    • 9.0 "Terrific location."
      7.0 "Great parking, according to 70%."
      8.4 "City centre within easy reach, said 84%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% appreciated the closeness to the beach."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
      8.9 "Lovely bar service, according to 89%."
    • 8.6 "Breakfast is good."
    • 7.7 "Good pool."
    • 7.7 "Nice rooms."
      9.7 "97% thought the view was good."
      8.9 "89% said the beds were comfortable."
      7.5 "75% enjoyed the balcony."
    • 6.2 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      6.0 "60% thought the cleanliness of the hotel was average."
    • 4.9 "Value below average."
      3.5 "65% thought it was overpriced."
      2.9 "The price was too high for 71%."
    • 3.9 "Wellness & sports facilities were not very nice."
      2.4 "76% were unhappy with the sauna."
      2.7 "73% didn't like the fitness area."
    • 1.9 "Disappointing internet connection."
      1.0 "90% said the wifi quality was bad."
      3.5 "65% thought it was overpriced."
    View all review categories

    Overall rating

    8.9 Excellent
    Based on 435 reviews
    • 8.8 "Location is great."
    • 8.4 "Breakfast is good."
    • 8.4 "Rooms are great."
      9.9 "99% thought the view was good."
      8.7 "87% said the beds were comfortable."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.7 "97% thought the service was very professional."
    • 7.9 "Good pool."
    • 6.3 "Food is average."
      6.1 "Only 61% were satisfied with the menu."
    • 5.6 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 4.5 "Value below average."
      2.2 "The price was too high for 78%."
    • 4.4 "Wellness & sports facilities were not very nice."
      3.1 "69% were unhappy with the sauna."
    • 2.0 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
    View all review categories

    Overall rating

    9.3 Excellent
    Based on 68 reviews
    • 9.2 "Terrific location."
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
    • 8.7 "Breakfast is good."
    • 7.9 "Nice rooms."
      9.9 "99% thought the view was good."
    • 6.2 "Vibe was decent."
    • 4.4 "Value below average."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Nice building"
    "Comfortable beds"
    "Friendly service"
    "Great view"
    data provided by TrustYou

    Recent reviews

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