Guest reviews
Overall rating
8.1
Excellent
Based on 6,922 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
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SWISS traveller reviews
Pros
"Great service and friendly staff!"
"Excellent, super-friendly crew, excellent meal."
"Service and food were amazing!"
Cons
"Seats too SMALL
Food not eatable"
"Not enough leg room."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
leg room
long flight
good flight
food was good
crew was friendly
great service
economy class
great crew
seats were comfortable
-
8.0
free baggage allowance
Cons: first baggage should be free.....as people travel with 15-20kg hand luggage
review from
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10.0
Pros: All three of our party got upgraded to business class. What a treat to have a comfy bed instead of a crammed seat on a long haul flight. Swiss spoiled us with Champagne and decent food.
Cons: Without knowing it when I booked the flight, I purchased "economy light" fare. In this class checked luggage costs extra; $60.00 a piece. Star Alliance Gold status doesn't help here.
review from
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10.0
Pros: Swiss Lounge, food excellent.
Cons: everything was very good
review from
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7.3
Pros: Great airline overall!
Cons: No leg room due to the airplane box under the seat in front of me. Very difficult to straighten legs out, difficult to get comfortable.
review from
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9.0
Unable to order vegetarian meal. Otherwise great.
Pros: Best flight for a long time. great service and entertainment.
Cons: I was unable to order vegetarian meal before the flight. This also a KAYAK / VAYAMA issue - you can not pass the info about special meal to the airline and Swiss seems to require that you order through them in order to specify such details. You should improve this.
review from
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9.0
Pros: Friendly and professional crew. Plane was clean
Cons: Tight space in economy class(to be expected)
review from
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4.3
Delayed flight and lost our luggage
Pros: Nothing
Cons: Delayed, bad entertainment system, lost our luggage
review from
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6.0
Pros: Food service is adequate.
Cons: Standard complaint, but economy seats are way to squeezed in!
review from
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3.3
Cons: 2 hours delay!
review from
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8.3
Entertainment
Pros: Entertainment
Cons: I would have liked a better selection of movies and TV series and games
review from
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8.3
Excellent airline
Pros: Excellent airline. The flights are always on time and the email notifications make it easy to print out boarding passes and go right to the gate.
Cons: The seating and leg room is quite cramped
review from
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10.0
Upgrade to Business
Pros: I loved the upgrade to business class. It was private, spacious, and very hospitable.
Cons: N/A
review from
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10.0
Pros: All three of our party got upgraded to business class. What a treat to have a comfy bed instead of a crammed seat on a long haul flight. Swiss spoiled us with Champagne and decent food.
Cons: Without knowing it when I booked the flight, I purchased "economy light" fare. In this class checked luggage costs extra; $60.00 a piece. Star Alliance Gold status doesn't help here.
review from
-
10.0
Pros: Swiss Lounge, food excellent.
Cons: everything was very good
review from
-
9.0
Unable to order vegetarian meal. Otherwise great.
Pros: Best flight for a long time. great service and entertainment.
Cons: I was unable to order vegetarian meal before the flight. This also a KAYAK / VAYAMA issue - you can not pass the info about special meal to the airline and Swiss seems to require that you order through them in order to specify such details. You should improve this.
review from
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9.0
Pros: Friendly and professional crew. Plane was clean
Cons: Tight space in economy class(to be expected)
review from
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10.0
Upgrade to Business
Pros: I loved the upgrade to business class. It was private, spacious, and very hospitable.
Cons: N/A
review from
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8.0
free baggage allowance
Cons: first baggage should be free.....as people travel with 15-20kg hand luggage
review from
-
7.3
Pros: Great airline overall!
Cons: No leg room due to the airplane box under the seat in front of me. Very difficult to straighten legs out, difficult to get comfortable.
review from
-
8.3
Entertainment
Pros: Entertainment
Cons: I would have liked a better selection of movies and TV series and games
review from
-
8.3
Excellent airline
Pros: Excellent airline. The flights are always on time and the email notifications make it easy to print out boarding passes and go right to the gate.
Cons: The seating and leg room is quite cramped
review from
Flight status
SWISS route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
155
Mumbai
BOM
Zurich
ZRH
243
Dubai
DXB
Zurich
ZRH
22
Geneva
GVA
New York
JFK
2905
Lugano
LUG
Zurich
ZRH
1639
Milan
MXP
Zurich
ZRH
197
Beijing
PEK
Zurich
ZRH
189
Shanghai
PVG
Zurich
ZRH
1165
Stuttgart
STR
Zurich
ZRH
1842
Zurich
ZRH
Athens
ATH
180
Zurich
ZRH
Bangkok
BKK
154
Zurich
ZRH
Mumbai
BOM
52
Zurich
ZRH
Boston
BOS
18
Zurich
ZRH
Newark
EWR
92
Zurich
ZRH
São Paulo
GRU
138
Zurich
ZRH
Hong Kong
HKG
16
Zurich
ZRH
New York
JFK
40
Zurich
ZRH
Los Angeles
LAX
2914
Zurich
ZRH
Lugano
LUG
64
Zurich
ZRH
Miami
MIA
160
Zurich
ZRH
Tokyo
NRT
196
Zurich
ZRH
Beijing
PEK
188
Zurich
ZRH
Shanghai
PVG
38
Zurich
ZRH
San Francisco
SFO
176
Zurich
ZRH
Singapore
SIN
1164
Zurich
ZRH
Stuttgart
STR
86
Zurich
ZRH
Montreal
YUL
771
Brussels
BRU
Zurich
ZRH
2801
Geneva
GVA
Zurich
ZRH
53
Boston
BOS
Zurich
ZRH
242
Dubai
DXB
Muscat
MCT
19
Newark
EWR
Zurich
ZRH
139
Hong Kong
HKG
Zurich
ZRH
23
New York
JFK
Geneva
GVA
17
New York
JFK
Zurich
ZRH
41
Los Angeles
LAX
Zurich
ZRH
243
Muscat
MCT
Dubai
DXB
65
Miami
MIA
Zurich
ZRH
87
Montreal
YUL
Zurich
ZRH
770
Zurich
ZRH
Brussels
BRU
242
Zurich
ZRH
Dubai
DXB
1053
Hamburg
HAM
Zurich
ZRH
1327
Moscow
DME
Zurich
ZRH
359
London
LHR
Geneva
GVA
1197
Nuremberg
NUE
Zurich
ZRH
1324
Zurich
ZRH
Moscow
DME
2818
Zurich
ZRH
Geneva
GVA
461
London
LCY
Zurich
ZRH
460
Zurich
ZRH
London
LCY
354
Geneva
GVA
London
LHR
39
San Francisco
SFO
Zurich
ZRH
1638
Zurich
ZRH
Milan
MXP
1192
Zurich
ZRH
Nuremberg
NUE
1052
Zurich
ZRH
Hamburg
HAM
8
Zurich
ZRH
Chicago
ORD
9
Chicago
ORD
Zurich
ZRH
1822
Geneva
GVA
Athens
ATH
446
Geneva
GVA
London
LCY
963
Berlin
TXL
Zurich
ZRH
962
Zurich
ZRH
Berlin
TXL
401
Dublin
DUB
Zurich
ZRH
400
Zurich
ZRH
Dublin
DUB
1946
Geneva
GVA
Barcelona
BCN
1947
Barcelona
BCN
Geneva
GVA
1337
Moscow
DME
Geneva
GVA
1336
Geneva
GVA
Moscow
DME
1111
Munich
MUC
Zurich
ZRH
1110
Zurich
ZRH
Munich
MUC
1843
Athens
ATH
Zurich
ZRH
421
Birmingham
BHX
Zurich
ZRH
420
Zurich
ZRH
Birmingham
BHX
161
Tokyo
NRT
Zurich
ZRH
1823
Athens
ATH
Geneva
GVA
147
New Delhi
DEL
Zurich
ZRH
146
Zurich
ZRH
New Delhi
DEL
751
Luxembourg
LUX
Zurich
ZRH
750
Zurich
ZRH
Luxembourg
LUX
252
Zurich
ZRH
Tel Aviv
TLV
1371
Krakow
KRK
Zurich
ZRH
1370
Zurich
ZRH
Krakow
KRK
181
Bangkok
BKK
Zurich
ZRH
Top flight routes
Top airports served by SWISS
- Zurich Airport (ZRH)
- Geneva Geneve-Cointrin Airport (GVA)
- Frankfurt am Main Airport (FRA)
- Singapore Changi Airport (SIN)
- Chicago O'Hare International Airport (ORD)
- London Heathrow Airport (LHR)
- Munich Franz Josef Strauss Airport (MUC)
- Vienna International Airport (VIE)
- Newark Airport (EWR)
- Brussels Bruxelles-National & other airports Airport (BRU)
- Basel EuroAirport Swiss Airport (BSL)
- São Paulo Guarulhos Intl Airport (GRU)
- Paris Ch. De Gaulle Airport (CDG)
- San Francisco Airport (SFO)
- Montreal Pierre Elliott Trudeau International Airport (YUL)
SWISS contact information
- LX IATA code
- +44 345 601 09 56 Call
- swiss.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
