SWISS (LX) - Read reviews & book flights

IATA code	LX
Routes	280
Top route	Berlin Tegel to Zurich
Airports served	113
Top airport	Zurich

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leg room

long flight

good flight

food was good

crew was friendly

great service

economy class

great crew

seats were comfortable

10.0

Pros: Always like flying Swiss business class. Great service, good food and a great lie flat bed

Cons: Nothing

Reviewed Feb 2019

review from
10.0

Pros: Everything!

Reviewed Feb 2019

review from
8.3

Pros: Crew was very attentive, information from the cockpit was enough to let us know but not disruptive

Cons: Boarding was one long line that other passengers in the airport had to walk through. This was difficult for passengers with kids and those with needed special accommodations Ike wheelchairs, canes etc

Reviewed Feb 2019

review from
5.3

Pros: most of the flight attendants were excellent except one particular one who was basically yelling at passengers. she had a a logo or a badage on her that identifies her as a manager or a crew lead. she had poor manners and need major improvement

Cons: the seats are small and very small space in comparison to Lufthansa

Reviewed Feb 2019

review from
7.0

Pros: Fast boarding

Cons: The food is the worst there is

Reviewed Feb 2019

review from
9.3

Cons: Boarding time needs to be longer. Also, too little time between connecting flights.

Reviewed Feb 2019

review from
5.0

Cons: They charged about $230 to convey my skis, compared to about $80 for the first bag. This is such ab unexpectedly big difference as to be a trap. Swiss Air are, in my opinion, con artists. Do not fly with them.

Reviewed Feb 2019

review from
9.6

Pros: Seat was comfortable, food was very good.

Reviewed Feb 2019

review from
10.0

Cons: A little more clean seats

Reviewed Feb 2019

review from
9.3

Cons: Swiss precision

Reviewed Feb 2019

review from
10.0

Pros: Great scenery!!!

Reviewed Feb 2019

review from
10.0

Pros: Exelent Crew, great food and service I really like Swiss airlines. The best so far!!! Thanks

Reviewed Feb 2019

review from
10.0

Cons: nothing

Reviewed Feb 2019

review from
10.0

Cons: nothing

Reviewed Feb 2019

review from
6.0

Cons: 45mn late

Reviewed Feb 2019

review from
9.6

Pros: Awesome business class seat, or rather throne

Cons: Limited selection of movies

Reviewed Feb 2019

review from
0.0

Cons: First plane from Barcelona to Zurich was turned around mid flight for medical emergency. Missed connection flight and had to wait 24 hours for next flight to LA.

Reviewed Feb 2019

review from
9.0

Pros: Crew was attentive and overall I enjoyed the flight

Cons: Food could have been better

Reviewed Feb 2019

review from
6.3

Cons: Leg room was really bad in economy and the only upgrade option was to business for $10,000 so of course not affordable for the average person.

Reviewed Feb 2019

review from
2.6

Cons: Poor desk service Food at breakfast A joke

Reviewed Feb 2019

review from
9.3

Pros: Friendly agents . Speak very good English. Swiss airlines serves breakfast croissants and beverages for a short flight without a charge

Cons: The airline fix the booking problem because my trip was from Zurich to Brussels to Washington DC to Austin and went I print my boarding passes only show to Brussels. The booking agent didn’t complete all the way in the computer. I am thankful that I had my original paper and Swiss airlines fix it

Reviewed Feb 2019

review from
10.0

Pros: The food was great. The service is excellent. Swiss Air gets an A+.

Reviewed Feb 2019

review from
8.0

Pros: The service

Cons: The service and attitude

Reviewed Feb 2019

review from
5.0

Pros: The crew was good

Cons: Place for the legs and better food

Reviewed Jan 2019

review from
8.0

Pros: full aircraft

Reviewed Jan 2019

review from
10.0

Pros: Swiss is Swiss

Cons: nothing

Reviewed Jan 2019

review from
10.0

Pros: Everything

Reviewed Jan 2019

review from
4.6

Cons: Swiss does not know how to handle their own problems and hurt passengers in the process.

Reviewed Jan 2019

review from
10.0

Pros: The crew was very friendly. Family line was nice when travelled with the little ones.

Cons: I It will be helpful if the Gate information available within 6 hours of the flight. We don't have gate information and our flight within 3.5 hours. But overall wonderful experience.

Reviewed Jan 2019

review from
8.4

Cons: Difficult if not impossible to sleep in coach

Reviewed Jan 2019

review from
6.6

Pros: Food / movies

Cons: Comfort/ staff

Reviewed Jan 2019

review from
5.3

Cons: Seats and leg space were uncomfortable, staff could have been friendlier and more presentable (cleaner appearance)

Reviewed Jan 2019

review from
6.0

Pros: Arrived on time

Reviewed Jan 2019

review from
6.0

Cons: When I purchased the ticket I did not know that I have to pay for my bag. It would have been nice to know about this in advance

Reviewed Jan 2019

review from
0.0

Cons: Same reason as above.

Reviewed Jan 2019

review from
10.0

Relaxing Flight

Pros: Swiss Airlines Saff was very friendly and helpful

Cons: 0

Reviewed Jan 2019

review from
5.6

Seat did not work. Entertainment was challenging

Pros: Service god

Cons: Seat was broken. Would not recline. Challenging when already very tight Entertainment did not respond to use English as language choice

Reviewed Jan 2019

review from
6.0

Swiss- BCN

Pros: Spacious seating available/ snack/staff

Cons: No entainment

Reviewed Jan 2019

review from
6.0

Cali-swiss

Pros: Food/ staff/access to TV/movies etc!

Cons: Seating/facilities

Reviewed Jan 2019

review from
6.0

Pros: Cabin cleanliness isgood

Cons: Food is bad

Reviewed Jan 2019

review from
6.0

Food is not good

Cons: Food is bad

Reviewed Jan 2019

review from
10.0

Swiss kicks but once you are on the plane

Pros: All operations a-ok

Reviewed Jan 2019

review from
8.0

Great crew. Tight seats.

Pros: Crew was lovely! Friendly and happy. Well organized and responsive.

Cons: Overseas flight seats were tight going and coming, and being that long a flight you feel you are sitting on top of your neighbors. Air quality descends on a long full flight, it became claustrophobic by the end. There was only an option for vegetarian-vegan, but I am not vegan. I won't do that again. My daughter's bag didn't make to SFO, even though we were early to check in.

Reviewed Jan 2019

review from
9.6

Great crew.

Pros: Very friendly, without being intrusive. Responsive and happy.

Cons: The plane from Milan to Zurich was wonderful, light airy and felt like a new plane.

Reviewed Jan 2019

review from
9.2

Classic Swiss quality

Pros: Really good flight. Clean,on time, efficient. Early arrival even

Reviewed Jan 2019

review from
8.0

Pros: They had many snacks and meals. Staff was very friendly.

Cons: The dinner taste was not great. Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you.

Reviewed Jan 2019

review from
8.0

Pros: They had many snacks and meals. And the meals were very good. Staff was very friendly.

Cons: Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you.

Reviewed Jan 2019

review from
8.6

Cramped

Pros: This was a 12 hour flight that didn’t feel like 12 hours. They movies and other entertainment was very good with new and older movies that didn’t disappoint. The food was great all the way through to the farewell piece of chocolate.

Cons: The seats on this flight were very tight. I am 5’8 and felt super cramped. The seats themselves were not that bad just small and not a lot of space. If you fly with them don’t expect to kee anything under the seat with you. Also the whole boarding process is a big cluster! There is no real organization to the line or who they are boarding. Make sure you get in the line quickly or you could be waiting awhile.

Reviewed Jan 2019

review from
10.0

Quick

Pros: This was a very short flight. They gave you a great little snack and drink. Was a very smooth flight and the crew were very friendly and welcoming.

Cons: Could not check in online because the system was down.

Reviewed Jan 2019

review from
3.6

Old plane that felt its age

Pros: The staff was nice

Cons: The seats were very small, the cusion was worn, the entertainment screen did not work, nor did my recline function on seat.

Reviewed Jan 2019

review from
9.6

Swiss Air aGreat Way to See Europe!

Pros: Service on Swiss Air is great!

Cons: No TSA checkin at Newark.

Reviewed Jan 2019

review from
8.0

Pros: I like the service, the crew and the overall experience of flying Swiss.

Cons: I fly this route around 6 times a year and the planes get older and older. wish they would update the aircrafts on this route at some point

Reviewed Jan 2019

review from
8.3

Good flight but narrow seats

Pros: On board is pretty good except that the seats are pretty narrow compare to our previous experiences. As a reference, I am 5‘3“ and 110 lbs.

Cons: Our flight was delayed and the seats were narrrow.

Reviewed Jan 2019

review from
4.3

Cons: One hour delay. Last minute change of seats.

Reviewed Jan 2019

review from
7.0

Cons: Crew was excellent Seats very short on leg room and hard cushions

Reviewed Jan 2019

review from
4.3

Cons: Crew was rude and slow

Reviewed Jan 2019

review from
3.3

Technician stole my son’s phone

Pros: When you lose your phone in the business class seat and a technician goes to find it once you land in Zurich and the day that it has miraculously disappeared there isn’t much to like at all about Swiss Airlines. Swiss Airlines isn’t going to hear the end of this is they don’t agree to replace my son’s phone. My husband is a lawyer and we are prepared to bring this to the public.

Cons: My son dropped his phone in business class seat and the ground staff technician claimed it wasn’t there. Theft at its best! Swiss Air better take responsibility for their shady staff and agree to replace my don’s Phone promptly or we will take this to the public eye and courts. I’m sure we could get a big class action suit.

Reviewed Jan 2019

review from
10.0

Pros: We have been flying Swiss for years and they are the most reliable and best organized airline, we have ever experienced.

Cons: I didn't notice that I had booked some sort of new economy light category where checked baggage is no longer included and to check baggage when booked into this class cost $60 per bag per flight. So overall on the trip I paid $240 extra for luggage alone.

Reviewed Jan 2019

review from
8.0

Pros: Great friendly crew. Efficient systems.

Cons: Tight seats. Very little leg room.

Reviewed Dec 2018

review from
6.3

ok, few "dents"

Pros: Entertainment System (technical apparatus neat); Food tasty

Cons: Standard Seat Reservation costs money - ridiculous; Selection of movies mediocre; Light meal: "Lasagna"; Not a lot of drink servings except water; Zurich as Transfer airport: another security check hadn't luggage usual;

Reviewed Dec 2018

review from

10.0

Pros: Always like flying Swiss business class. Great service, good food and a great lie flat bed

Cons: Nothing

Reviewed Feb 2019

review from
10.0

Pros: Everything!

Reviewed Feb 2019

review from
9.3

Cons: Boarding time needs to be longer. Also, too little time between connecting flights.

Reviewed Feb 2019

review from
9.6

Pros: Seat was comfortable, food was very good.

Reviewed Feb 2019

review from
10.0

Cons: A little more clean seats

Reviewed Feb 2019

review from
9.3

Cons: Swiss precision

Reviewed Feb 2019

review from
10.0

Pros: Great scenery!!!

Reviewed Feb 2019

review from
10.0

Pros: Exelent Crew, great food and service I really like Swiss airlines. The best so far!!! Thanks

Reviewed Feb 2019

review from
10.0

Cons: nothing

Reviewed Feb 2019

review from
10.0

Cons: nothing

Reviewed Feb 2019

review from
9.6

Pros: Awesome business class seat, or rather throne

Cons: Limited selection of movies

Reviewed Feb 2019

review from
9.0

Pros: Crew was attentive and overall I enjoyed the flight

Cons: Food could have been better

Reviewed Feb 2019

review from
9.3

Pros: Friendly agents . Speak very good English. Swiss airlines serves breakfast croissants and beverages for a short flight without a charge

Cons: The airline fix the booking problem because my trip was from Zurich to Brussels to Washington DC to Austin and went I print my boarding passes only show to Brussels. The booking agent didn’t complete all the way in the computer. I am thankful that I had my original paper and Swiss airlines fix it

Reviewed Feb 2019

review from
10.0

Pros: The food was great. The service is excellent. Swiss Air gets an A+.

Reviewed Feb 2019

review from
10.0

Pros: Swiss is Swiss

Cons: nothing

Reviewed Jan 2019

review from
10.0

Pros: Everything

Reviewed Jan 2019

review from
10.0

Pros: The crew was very friendly. Family line was nice when travelled with the little ones.

Cons: I It will be helpful if the Gate information available within 6 hours of the flight. We don't have gate information and our flight within 3.5 hours. But overall wonderful experience.

Reviewed Jan 2019

review from
10.0

Relaxing Flight

Pros: Swiss Airlines Saff was very friendly and helpful

Cons: 0

Reviewed Jan 2019

review from
10.0

Swiss kicks but once you are on the plane

Pros: All operations a-ok

Reviewed Jan 2019

review from
9.6

Great crew.

Pros: Very friendly, without being intrusive. Responsive and happy.

Cons: The plane from Milan to Zurich was wonderful, light airy and felt like a new plane.

Reviewed Jan 2019

review from
9.2

Classic Swiss quality

Pros: Really good flight. Clean,on time, efficient. Early arrival even

Reviewed Jan 2019

review from
8.6

Cramped

Pros: This was a 12 hour flight that didn’t feel like 12 hours. They movies and other entertainment was very good with new and older movies that didn’t disappoint. The food was great all the way through to the farewell piece of chocolate.

Cons: The seats on this flight were very tight. I am 5’8 and felt super cramped. The seats themselves were not that bad just small and not a lot of space. If you fly with them don’t expect to kee anything under the seat with you. Also the whole boarding process is a big cluster! There is no real organization to the line or who they are boarding. Make sure you get in the line quickly or you could be waiting awhile.

Reviewed Jan 2019

review from
10.0

Quick

Pros: This was a very short flight. They gave you a great little snack and drink. Was a very smooth flight and the crew were very friendly and welcoming.

Cons: Could not check in online because the system was down.

Reviewed Jan 2019

review from
9.6

Swiss Air aGreat Way to See Europe!

Pros: Service on Swiss Air is great!

Cons: No TSA checkin at Newark.

Reviewed Jan 2019

review from
10.0

Pros: We have been flying Swiss for years and they are the most reliable and best organized airline, we have ever experienced.

Cons: I didn't notice that I had booked some sort of new economy light category where checked baggage is no longer included and to check baggage when booked into this class cost $60 per bag per flight. So overall on the trip I paid $240 extra for luggage alone.

Reviewed Jan 2019

review from

8.3

Pros: Crew was very attentive, information from the cockpit was enough to let us know but not disruptive

Cons: Boarding was one long line that other passengers in the airport had to walk through. This was difficult for passengers with kids and those with needed special accommodations Ike wheelchairs, canes etc

Reviewed Feb 2019

review from
7.0

Pros: Fast boarding

Cons: The food is the worst there is

Reviewed Feb 2019

review from
8.0

Pros: The service

Cons: The service and attitude

Reviewed Feb 2019

review from
8.0

Pros: full aircraft

Reviewed Jan 2019

review from
8.4

Cons: Difficult if not impossible to sleep in coach

Reviewed Jan 2019

review from
6.6

Pros: Food / movies

Cons: Comfort/ staff

Reviewed Jan 2019

review from
8.0

Great crew. Tight seats.

Pros: Crew was lovely! Friendly and happy. Well organized and responsive.

Cons: Overseas flight seats were tight going and coming, and being that long a flight you feel you are sitting on top of your neighbors. Air quality descends on a long full flight, it became claustrophobic by the end. There was only an option for vegetarian-vegan, but I am not vegan. I won't do that again. My daughter's bag didn't make to SFO, even though we were early to check in.

Reviewed Jan 2019

review from
8.0

Pros: They had many snacks and meals. Staff was very friendly.

Cons: The dinner taste was not great. Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you.

Reviewed Jan 2019

review from
8.0

Pros: They had many snacks and meals. And the meals were very good. Staff was very friendly.

Cons: Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you.

Reviewed Jan 2019

review from
8.0

Pros: I like the service, the crew and the overall experience of flying Swiss.

Cons: I fly this route around 6 times a year and the planes get older and older. wish they would update the aircrafts on this route at some point

Reviewed Jan 2019

review from
8.3

Good flight but narrow seats

Pros: On board is pretty good except that the seats are pretty narrow compare to our previous experiences. As a reference, I am 5‘3“ and 110 lbs.

Cons: Our flight was delayed and the seats were narrrow.

Reviewed Jan 2019

review from
7.0

Cons: Crew was excellent Seats very short on leg room and hard cushions

Reviewed Jan 2019

review from
8.0

Pros: Great friendly crew. Efficient systems.

Cons: Tight seats. Very little leg room.

Reviewed Dec 2018

review from

5.3

Pros: most of the flight attendants were excellent except one particular one who was basically yelling at passengers. she had a a logo or a badage on her that identifies her as a manager or a crew lead. she had poor manners and need major improvement

Cons: the seats are small and very small space in comparison to Lufthansa

Reviewed Feb 2019

review from
5.0

Cons: They charged about $230 to convey my skis, compared to about $80 for the first bag. This is such ab unexpectedly big difference as to be a trap. Swiss Air are, in my opinion, con artists. Do not fly with them.

Reviewed Feb 2019

review from
6.0

Cons: 45mn late

Reviewed Feb 2019

review from
0.0

Cons: First plane from Barcelona to Zurich was turned around mid flight for medical emergency. Missed connection flight and had to wait 24 hours for next flight to LA.

Reviewed Feb 2019

review from
6.3

Cons: Leg room was really bad in economy and the only upgrade option was to business for $10,000 so of course not affordable for the average person.

Reviewed Feb 2019

review from
2.6

Cons: Poor desk service Food at breakfast A joke

Reviewed Feb 2019

review from
5.0

Pros: The crew was good

Cons: Place for the legs and better food

Reviewed Jan 2019

review from
4.6

Cons: Swiss does not know how to handle their own problems and hurt passengers in the process.

Reviewed Jan 2019

review from
5.3

Cons: Seats and leg space were uncomfortable, staff could have been friendlier and more presentable (cleaner appearance)

Reviewed Jan 2019

review from
6.0

Pros: Arrived on time

Reviewed Jan 2019

review from
6.0

Cons: When I purchased the ticket I did not know that I have to pay for my bag. It would have been nice to know about this in advance

Reviewed Jan 2019

review from
0.0

Cons: Same reason as above.

Reviewed Jan 2019

review from
5.6

Seat did not work. Entertainment was challenging

Pros: Service god

Cons: Seat was broken. Would not recline. Challenging when already very tight Entertainment did not respond to use English as language choice

Reviewed Jan 2019

review from
6.0

Swiss- BCN

Pros: Spacious seating available/ snack/staff

Cons: No entainment

Reviewed Jan 2019

review from
6.0

Cali-swiss

Pros: Food/ staff/access to TV/movies etc!

Cons: Seating/facilities

Reviewed Jan 2019

review from
6.0

Pros: Cabin cleanliness isgood

Cons: Food is bad

Reviewed Jan 2019

review from
6.0

Food is not good

Cons: Food is bad

Reviewed Jan 2019

review from
3.6

Old plane that felt its age

Pros: The staff was nice

Cons: The seats were very small, the cusion was worn, the entertainment screen did not work, nor did my recline function on seat.

Reviewed Jan 2019

review from
4.3

Cons: One hour delay. Last minute change of seats.

Reviewed Jan 2019

review from
4.3

Cons: Crew was rude and slow

Reviewed Jan 2019

review from
3.3

Technician stole my son’s phone

Pros: When you lose your phone in the business class seat and a technician goes to find it once you land in Zurich and the day that it has miraculously disappeared there isn’t much to like at all about Swiss Airlines. Swiss Airlines isn’t going to hear the end of this is they don’t agree to replace my son’s phone. My husband is a lawyer and we are prepared to bring this to the public.

Cons: My son dropped his phone in business class seat and the ground staff technician claimed it wasn’t there. Theft at its best! Swiss Air better take responsibility for their shady staff and agree to replace my don’s Phone promptly or we will take this to the public eye and courts. I’m sure we could get a big class action suit.

Reviewed Jan 2019

review from
6.3

ok, few "dents"

Pros: Entertainment System (technical apparatus neat); Food tasty

Cons: Standard Seat Reservation costs money - ridiculous; Selection of movies mediocre; Light meal: "Lasagna"; Not a lot of drink servings except water; Zurich as Transfer airport: another security check hadn't luggage usual;

Reviewed Dec 2018

review from

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