Overview

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Grand Jersey Hotel & Spa

Esplanade, Saint Helier JE2 3QA, Jersey
+44 153 472 2301

£99+

Overall guest ratings

9.0/10 Excellent
Based on 1,340 reviews

Review highlights

  • 9.5
  • 9.4
  • 6.9
  • 6.5

Good to know

  • Great view
  • Comfortable beds
  • Friendly service

Nearby

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    About

    Grand Jersey Hotel & Spa is a great choice for your beach stay in St. Helier. The indoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and Ayurvedic treatments. Tassili, one of 2 restaurants, serves British cuisine and is open for dinner. A bar/lounge and a health club are other highlights, and rooms at this luxurious hotel offer up nice touches like premium bedding and bathrobes.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Express check out
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    Based on 1,340 reviews
    • 9.5 "Excellent wellness & sports facilities."
      9.2 "top-notch fitness area, thought 92%."
      10.0 "100% loved the sauna."
      10.0 "100% said that wellness & sports facilities were clean."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      8.9 "89% said the reception staff was great."
      8.7 "87% said the concierge service was amazing."
      8.6 "86% found the restaurant service to be one of the best."
      9.1 "Housekeeping was great, according to 91%."
      8.8 "88% were happy with the room service."
      8.6 "Management was excellent, said 86%."
    • 9.2 "Excellent breakfast."
    • 9.1 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Very good internet connection."
      7.8 "78% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 6.9 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.5 "Average amenities."
      6.6 "66% thought the building was acceptable."
      6.3 "63% considered the lobby entrance to be so-so."
      5.0 "For only 50%, the facilities were new enough."
      5.0 "50% said the handicap accessible facilities were average."
    • 6.3 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."
      6.4 "Only 64% said rooms were clean enough."
      5.3 "For only 53%, the tv was ok."
    • 5.6 "Vibe was decent."
      6.2 "Only 62% thought, the hotel was stylish."
      6.3 "63% considered the lobby entrance to be so-so."
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    Overall rating

    9.0 Excellent
    Based on 1,125 reviews
    • 9.4 "Excellent wellness & sports facilities."
      9.1 "top-notch fitness area, thought 91%."
      10.0 "100% said that wellness & sports facilities were clean."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      9.0 "90% said the reception staff was great."
      9.0 "90% said the concierge service was amazing."
    • 9.2 "Excellent breakfast."
    • 8.8 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
    • 6.6 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 6.2 "Average amenities."
      6.3 "63% thought the building was acceptable."
      5.9 "59% considered the lobby entrance to be so-so."
    • 6.1 "Average value."
    • 6.0 "Average comfort."
      5.6 "Only 56% said rooms were big enough."
    • 5.8 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
      5.9 "Only 59% said rooms were clean enough."
      5.3 "For only 53%, the tv was ok."
    • 4.5 "Vibe wasn't good."
      3.1 "69% criticized the unstylish hotel."
      3.4 "66% criticized the plain hotel."
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    Overall rating

    9.1 Excellent
    Based on 134 reviews
    • 9.6 "Excellent wellness & sports facilities."
    • 9.4 "Excellent breakfast."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.1 "Excellent pool."
    • 9.1 "Terrific location."
    • 6.9 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.6 "Average comfort."
      5.8 "Only 58% said rooms were big enough."
    • 6.6 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 6.0 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      5.8 "Only 58% said rooms were big enough."
    • 5.8 "Vibe was decent."
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    Overall rating

    8.9 Excellent
    Based on 26 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.2 "Terrific location."
    • 8.7 "Food is delicious."
    • 6.2 "Rooms are ok."

    Overall rating

    9.1 Excellent
    Based on 53 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.9 "Breakfast is good."
    • 8.7 "Location is great."
    • 6.2 "Rooms are ok."
    • 6.1 "Average comfort."
    Good to know
    "Great view"
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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