Overview

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Grand Jersey Hotel & Spa

Esplanade, Saint Helier JE2 3QA, Jersey
+44 153 472 2301

£75+

Overall guest ratings

9.0/10 Excellent
Based on 1,340 reviews

Review highlights

  • 9.5
  • 9.4
  • 6.9
  • 6.5

Good to know

  • Great view
  • Comfortable beds
  • Friendly service

Nearby

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    About

    Grand Jersey Hotel & Spa is centrally located in St. Helier, walking distance from Jersey Opera House and close to St. Helier Town Hall. This 5-star hotel is within close proximity of Port of Jersey and Elizabeth Castle.

    Rooms

    Make yourself at home in one of the 123 individually decorated guestrooms, featuring refrigerators and LCD televisions. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a spa tub. This Victorian hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle and a ferry terminal shuttle are provided for an additional charge.

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    Hotels.com

    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Express check out
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    Based on 1,340 reviews
    • 9.5 "Excellent wellness & sports facilities."
      9.2 "top-notch fitness area, thought 92%."
      10.0 "100% loved the sauna."
      10.0 "100% said that wellness & sports facilities were clean."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      8.9 "89% said the reception staff was great."
      8.7 "87% said the concierge service was amazing."
      8.6 "86% found the restaurant service to be one of the best."
      9.1 "Housekeeping was great, according to 91%."
      8.8 "88% were happy with the room service."
      8.6 "Management was excellent, said 86%."
    • 9.2 "Excellent breakfast."
    • 9.1 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Very good internet connection."
      7.8 "78% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 6.9 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.5 "Average amenities."
      6.6 "66% thought the building was acceptable."
      6.3 "63% considered the lobby entrance to be so-so."
      5.0 "For only 50%, the facilities were new enough."
      5.0 "50% said the handicap accessible facilities were average."
    • 6.3 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."
      6.4 "Only 64% said rooms were clean enough."
      5.3 "For only 53%, the tv was ok."
    • 5.6 "Vibe was decent."
      6.2 "Only 62% thought, the hotel was stylish."
      6.3 "63% considered the lobby entrance to be so-so."
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    Overall rating

    9.0 Excellent
    Based on 1,125 reviews
    • 9.4 "Excellent wellness & sports facilities."
      9.1 "top-notch fitness area, thought 91%."
      10.0 "100% said that wellness & sports facilities were clean."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      9.0 "90% said the reception staff was great."
      9.0 "90% said the concierge service was amazing."
    • 9.2 "Excellent breakfast."
    • 8.8 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
    • 6.6 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 6.2 "Average amenities."
      6.3 "63% thought the building was acceptable."
      5.9 "59% considered the lobby entrance to be so-so."
    • 6.1 "Average value."
    • 6.0 "Average comfort."
      5.6 "Only 56% said rooms were big enough."
    • 5.8 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
      5.9 "Only 59% said rooms were clean enough."
      5.3 "For only 53%, the tv was ok."
    • 4.5 "Vibe wasn't good."
      3.1 "69% criticized the unstylish hotel."
      3.4 "66% criticized the plain hotel."
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    Overall rating

    9.1 Excellent
    Based on 134 reviews
    • 9.6 "Excellent wellness & sports facilities."
    • 9.4 "Excellent breakfast."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.1 "Excellent pool."
    • 9.1 "Terrific location."
    • 6.9 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.6 "Average comfort."
      5.8 "Only 58% said rooms were big enough."
    • 6.6 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 6.0 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      5.8 "Only 58% said rooms were big enough."
    • 5.8 "Vibe was decent."
    View all review categories

    Overall rating

    8.9 Excellent
    Based on 26 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.2 "Terrific location."
    • 8.7 "Food is delicious."
    • 6.2 "Rooms are ok."

    Overall rating

    9.1 Excellent
    Based on 53 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.9 "Breakfast is good."
    • 8.7 "Location is great."
    • 6.2 "Rooms are ok."
    • 6.1 "Average comfort."
    Good to know
    "Great view"
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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