Holiday Inn San Antonio-Riverwalk

The staff initially was friendly and courteous but eventually that was not the case.

The staff we not able to fix the problems with the rooms. They were rude and annoyed with our multiple calls for assistance just getting into the rooms due to the door not accepting any of the 9 cards that were created for the one room. I would do a trip to a holiday Inn again, just not this location

Horrible

Nothing. Didn't even stay there

I requested two suites, only got two regular rooms. Charged me for two suites. I cancled the rooms and never got my money back. Horrible experience

Nothing special.

Sleeping in the bed.

The outrageous parking fee. $62. For a 24 hour period. I didn't need the room serviced but I did put my full trash can just outside the door in the am and it was still there when we checked out at 4:30 pm. The room was fine but not worth $250 a night. I thought it would be something special for that kind of money.