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Arena Hotel
3 stars

Arena Hotel

817 The Alameda, San Jose, CA 95126, United States
San Jose, CA
See location+1 408 294 6500
7.3
Good
based on 1289 reviews
1,289 reviews
Room type
Provider
Provider for Arena Hotel
Provider for Arena Hotel
Provider for Arena Hotel

Photos of Arena Hotel

Overview

Rating

Just 10 minutes' walk from Diridon Station, Arena Hotel San Jose has a convenient setting, making it an ideal base while in San Jose. Guests can also make use of complimentary Wi-Fi access during their stay.

There are a range of facilities on offer to those staying at the hotel, such as a concierge, laundry facilities and a 24-hour reception. It also offers luggage storage, a safe and a dry cleaning service.

Arena Hotel San Jose provides 89 air conditioned rooms filled with all the essentials to ensure an enjoyable stay. Guests can relax in the comfortable sitting area.

For guests who enjoy discovering local restaurants and cafés, there is a wide variety right on the doorstep. HP Pavilion at San Jose is also within a 10-minute walk.

Rating
7.3
Good
Based on 1,289 verified guest reviews

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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Arena Hotel

  • Free Wi-Fi
  • Parking
  • Laundry service
  • Laundry facilities
  • Hairdryer
  • 24-hour front desk
  • Safe
  • Disabled access
  • Microwave
  • Refrigerator

Accessibility and suitability

  • Disabled access
  • Lift

Laundry

  • Laundry facilities
  • Laundry service

Dining

  • Microwave
  • Refrigerator

Basics

  • Free Wi-Fi
  • Air-conditioned

Parking and transportation

  • Parking

Bathroom

  • Hairdryer

General

  • Storage available

Health and safety

  • Safe

Services and conveniences

  • 24-hour front desk

Reviews of Arena Hotel

7.3
Good
1289 verified ratings
Wonderful
440
Very good
205
Good
235
Okay
105
Fair
93
Mediocre
57
Poor
154
Guests say
Guests appreciated the convenient location of the hotel, with proximity to popular attractions and ample room space. However, there were significant concerns regarding the service quality, with many guests reporting rude staff members and inadequate cleanliness, particularly in bathrooms. The breakfast options were often seen as unappetizing, although some guests enjoyed the jacuzzi bath amenities. Overall, the hotel seems to be a budget option that meets basic needs but has considerable room for improvement.
AI-generated from customer reviews
Location9 out of 10
Breakfast3 out of 10
Cleanliness2.5 out of 10
Bathroom2.5 out of 10
Service2 out of 10
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6.0
Okay
Anonymous, Mar 2018
Pros (+) Price was very reasonable for downtown
Cons (-) Smell from the bathroom was strong
8.0
Very good
Anonymous, May 2017
Pros (+) Guys at the front desk are all super nice.
Cons (-) Lady at the front desk could try smiling.
9.4
Wonderful
Anonymous, Mar 2017
Pros (+) This is the best place to stay if you don't want to drive when attending an event at the SAP Center, which is less than a 10-minute walk. I also like that the place is very clean, the hotel and our room. My friend was in town to attend a concert with me and we were both very happy with the accommodations, especially since we just wanted a clean, safe place to stay and this was the place. The compl...
Cons (-) The hotel is a bit dated but my main concern is cleanliness and safety.
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8.2
Very good
Claudette, Mar 2017
Pros (+) Close proximity to SAP center for events. New carpet and furnishings. Had a refrigerator, microwave and coffee pot in the room.
Cons (-) Air conditioner did not work, it was blowing hot air. Bathroom was dingy looking but superficially clean. Their recent remodel did not include the bathroom.
9.4
Wonderful
Anonymous, Mar 2017
Pros (+) Walk to the SAP Center. Free parking. Free breakfast. Nice rooms!
6.2
Okay
Christian, Jan 2017
Pros (+) Lighting in the room was poor, the shower temperature would constantly fluctuate between scolding hot and just barely warm. The hallways still smelled of fresh paint and carpet was a bit tattered. Location isn't bad and the staff and breakfast was great.
6.2
Okay
Anonymous, Jan 2017
Pros (+) Nice staff
Cons (-) Being woke up at 3am due to excessive loud noise outside the hotel window
8.0
Very good
Anonymous, Jan 2017
Pros (+) The hotel is dated and could use a remodel, but it was reasonably priced. The room was clean, large but old. There was a jacuzzi tub in the bathroom which we didn't use. The switches and timer where outside the bathroom which dated the place. Still the room was good for what we needed it for. We had a good stay there.
8.0
Very good
Anonymous, Aug 2016
Pros (+) The room was beautifully remodeled with high ceilings and lots of space. Continental breakfast was filling and fresh.
Cons (-) My first impression of the hotel was not great, however, the staff was friendly and the rooms were very clean. The rooms above us were a little noisy.
3.4
Poor
Pam, Aug 2016
Pros (+) Location was convenient
Cons (-) The staff was unfriendly, I did not feel welcome. The lighting in the room was terrible, air conditioning difficult to adjust, and carpet was dirty

Location

817 The Alameda, San Jose, CA 95126

What's nearby

  • SAP Center at San Jose0.3 mi
  • J. Lohr Winery0.4 mi
  • San Pedro Square0.8 mi
  • Children's Discovery Museum0.8 mi
  • Cathedral Basilica of St Joseph0.9 mi
  • San Jose Museum of Art0.9 mi
  • Tech Museum0.9 mi
  • Plaza de Cesar Chavez0.9 mi
  • San Jose McEnery Convention Center0.9 mi
  • Rosicrucian Egyptian Museum0.9 mi
  • California Theater1.1 mi
  • San Jose Municipal Rose Garden1.2 mi

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Arena Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Arena Hotel

  • Where is Arena Hotel located?

    Arena Hotel is located at 817 The Alameda in Sunol-Midtown / Garden Alameda, 1.1 miles from the centre of San Jose. SAP Center at San Jose is the closest landmark to Arena Hotel.

  • When is check-in time and check-out time at Arena Hotel?

    Check-in time is 16:00 and check-out time is 11:00 at Arena Hotel.

  • Does Arena Hotel offer free Wi-Fi?

    Yes, Arena Hotel offers free Wi-Fi.

  • How far is Arena Hotel from the airport?

    Arena Hotel is 2.3 miles from San Jose. Arena Hotel is 31.2 miles from Oakland.

  • How does KAYAK find such great Arena Hotel hotel deals?

    KAYAK scours the web for all room deals available at Arena Hotel in San Jose and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Arena Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Arena Hotel.

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4-star hotel
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