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Value for money
Distance to city centre
|San Juan Luis Munoz Marin Intl|
Distance to airport
|"Staff was very friendly and helpful."||(in 42 reviews)|
|"Nice continental breakfast nice staff and owner."||(in 20 reviews)|
|"Love the decor and location!"||(in 38 reviews)|
|"The room was very dirty and dusted."||(in 25 reviews)|
|"no hot water and paying $25."||(in 8 reviews)|
|"We had dirty sheets on the bed, and the floor was filthy."||(in 5 reviews)|
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Very interesting and memorable...but...
The Gallery Inn makes a wonderful impression when you first arrive because there is so much old world charm and so much artwork and interesting items in the very cool space. The location in Old San Juan is also ecxellent.
The customer service really falls flat. It was hit and miss with the staff. A couple of the staff were kind and somewhat hospitable, but there were several who weren't. The amenities were also lacking. If you are hoping for comfortable spaces to relax and read a book, you're really going to be disappointed. The breakfast consists of dry cornflakes, doll-size cups for coffee, and sliced bread, and store-bought lemon loaf. We heard a rumor that you could request eggs, but no one on staff mentioned this to us, and the guy in the "kitchen" certainly didn't give you the feeling that he would be happy to make anything...maybe it was his lack of eye contact or his back always turned to guests. We were happy to have stayed there once, but we wouldn't stay there again.
Excellent location, great friendly staff, wonderful artwork throughout the Inn. Beds and pillows were extremely comfortable.
Had to ask 3 times to have toilet paper brought to the room, as the maid never replenished the little bit that we had left.
The hotel was in an old restored villa. It was amazing. The service was great, the location in Old San Juan was close to all the sights, and the atmosphere was wonderful.
Great service, excellent atmosphere in a beautiful surrounding, very nice personal contact with the owner during owner's reception.
Amazing history and decor of the building, ideal location.
hot water was a little tricky (but it's historical building); loud neighborhood music on Friday nights (I brought earplugs).
The Gallery Inn is located in downtown San Juan in the heart of Puerto Rico. Guests can choose from 25 boutique-style rooms with views of the ocean. Each lodging comes equipped with a private bathroom, free toiletries, a full wardrobe, air conditioning, and private balconies facing the water. Hairdryers and coffee makers are available upon request.
The front desk at the Gallery Inn can call taxi services to transport guests to and from the F.L. Ribas Dominicci Airport, which is just one mile away. Guests can spend time at the on-site bar and lounge until the late hours of the night. Alternative dining options include Marmalade Restaurant & Wine Bar, Sofia’s Old San Juan, and Chocobar Cortes, which are a five-minute walk from the hotel’s doors. The Old San Juan district is down the street, while the Castillo de San Cristobal historic site is a five-minute walk away. The hotel is within walking distance to the beach as well.
There is an outdoor pool on the premises for guests to enjoy during all seasons of the year. Guests staying overnight at the Gallery Inn can access a free continental breakfast in the lobby area each morning. The hotel hosts a number of piano recitals and live art gallery events for guests to enjoy at all times. Outside, there is a Wine Deck where travelers can relax and enjoy full views of the city below.
based on 227 reviews
Value for money
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