Overview

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Hotel Zaragoza Plaza
Top City Hotel

Plaza de Zaragoza, 3, 20007 San Sebastian, Pais Vasco, Spain
+34 943 452 103

£45+

Overall guest ratings

8.0/10 Good
Based on 1,736 reviews

Review highlights

  • 9.3
  • 8.9
  • 4.4
  • 3.3

Good to know

  • Friendly service

Nearby

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    About

    Located in San Sebastian Centro, this hotel is within 1 mi (2 km) of Cathedral of the Good Shepherd and Concha Beach. Monte Urgull and Monte Igueldo are also within 3 mi (5 km).

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    Expedia

    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Business centre
    • Concierge service
    • Laundry service
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    Based on 1,736 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.7 "97% thought the service was very professional."
    • 8.9 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
      9.4 "94% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 5.8 "Breakfast is mediocre."
      5.7 "Breakfast prices were ok, according to 57%."
    • 5.2 "Average value."
      5.7 "Breakfast prices were ok, according to 57%."
    • 4.4 "Internet is poor."
    • 3.3 "Rooms are not good."
      1.6 "84% said rooms were small."
      2.2 "78% complained about the bathroom."
      1.8 "82% criticized the small bathroom."
      1.5 "85% thought they were poorly maintained."
      1.1 "Air conditioning was criticized by 89%."
      1.6 "84% found problems with the furniture."
      3.0 "70% had problems with the shower."
      2.0 "For 80%, the rooms looked old."
      3.3 "67% were disappointed with the minibar."
      2.0 "80% thought the tv was sub-standard."
      4.3 "57% were unhappy with the view."
      3.8 "62% said the bathroom was dirty."
    • 2.6 "Quite uncomfortable."
      1.6 "84% said rooms were small."
      2.4 "76% thought it was too noisy."
      1.8 "82% criticized the small bathroom."
      1.1 "Air conditioning was criticized by 89%."
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    Overall rating

    7.9 Good
    Based on 1,388 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
      9.6 "96% thought the service was very professional."
    • 8.8 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "95% liked the proximity to shopping."
    • 5.8 "Breakfast is mediocre."
      6.4 "Breakfast prices were ok, according to 64%."
    • 4.9 "Value below average."
    • 4.3 "Internet is poor."
      4.6 "54% said the wifi quality was bad."
    • 3.4 "Rooms are not good."
      2.1 "79% said rooms were small."
      2.3 "77% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      2.1 "79% criticized the small bathroom."
      1.3 "Air conditioning was criticized by 87%."
      1.7 "83% found problems with the furniture."
      2.9 "71% had problems with the shower."
      2.3 "For 77%, the rooms looked old."
      4.3 "57% were unhappy with the view."
      2.1 "79% thought the tv was sub-standard."
      3.1 "69% were disappointed with the minibar."
      2.9 "71% said the bathroom was dirty."
    • 3.1 "Quite uncomfortable."
      2.1 "79% said rooms were small."
      2.3 "77% thought it was too noisy."
      2.1 "79% criticized the small bathroom."
      1.3 "Air conditioning was criticized by 87%."
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    Overall rating

    8.0 Good
    Based on 104 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
    • 9.1 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 5.8 "Breakfast is mediocre."
    • 4.9 "Value below average."
    • 3.5 "Rooms are not good."
      1.3 "87% said rooms were small."
      2.4 "76% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
    • 2.7 "Quite uncomfortable."
      1.3 "87% said rooms were small."

    Overall rating

    8.1 Excellent
    Based on 243 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
      9.7 "97% thought the service was very professional."
    • 9.1 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.2 "92% liked the proximity to shopping."
    • 6.0 "Breakfast is mediocre."
    • 5.5 "Average value."
    • 4.5 "Internet is poor."
    • 3.3 "Rooms are not good."
      1.5 "85% said rooms were small."
      2.3 "77% complained about the bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      1.9 "For 81%, the rooms looked old."
      1.7 "83% found problems with the furniture."
    • 2.3 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      2.2 "78% thought it was too noisy."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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