Sandakan hotels

Pros: The tranquillity & privacy of the resort. Food is delicious. Room is spacious and renovated (way better than the published photos). They provided umbrellas and insect spray in the room. It is noted that none of the in house guests were smoking around the resort compound which is good. Most staffs provided excellent hospitality except for one in f&b. Generally, it was a pleasant stay. Highly recommended and would come back again.

Cons: We booked double bed but the resort merged two single beds. Its uncomfortable sleeping on uneven surface.

Pros: The surroundings are spectacular, really feel like you are in the heart of the jungle. The chalets are very spacious and so comfortable. So relaxing going to sleep with the sound of nature outside. We had a little orangutan visit us as well, which was very special. Reception staff were incredibly helpful. We did the night walk that the hotel offers as well which was very exciting, saw lots of wildlife and the guides were so knowledgable. Right next door to orangutan and sun bears sanctuary’s. Highly recommend!

Pros: Staff amazingly kind. Rooms were exquisitely beautiful, like African safari luxury bungalows. Being next door to the orangutans made it a pleasant walk go see them in the morning and afternoon. Restaurant and bar on the lake were lovely. Food was excellent! Finally, the jungle night walk was well worth it! We saw a huge snake, hornbills, frogs and enjoyed the night sounds!

Pros: The staff are very friendly and helpful. The location is awesome, a 5 minute walk to the Orangutan and Sun Bear Conservation centres. The communal area for drinking/dining/chilling is great. I would recommend anyone to stay here. The food is also amazing

Cons: The only issue was that the AC in our room was broken, so we had to move rooms after we had already unpacked everything.

Pros: Great staff, restaurant and location. Lovely setting - very peaceful. Would recommend.

Cons: N/A

Pros: It is a pity that such a wonderful setting, great villas and fantastic vibe is spoilt by the whole dining experience. High prices yet nothing to justify them... Microwaved food for dinner, microwaved croissaints (I know you buy them ready made, but they are meant to be baked in the oven, you know?) and a handful of cornflakes for breakfast, instant milkashakes disguised in fancy jars... There is a huuuge room for improvement with regards to food. And the hotel itself is not the cheapest, so one can expect more from such a place.

Cons: The breakfast which is not included in the price is too expensive for what it offers considering the local prices, same goes with the dinner which was pretty expensive and yet it arrived in less than 5 minutes - microwaved "grilled" fish, anyone? The staff confused our orders and seemed to be uncomfortable with our complaints, which made us uncomfortable with pointing out their mistake. The "croissant" was a microwaved bun, no resemblance to the actual thing.

Pros: We booked last minute to stay in a double room and were pleasantly surprised by the amazing chalet. It was massive with a lounge area, separate bath area, large double bed, a hammock and a huge shower and toilet. It was luxury in the jungle! Not much option on food in the area so we ate at the resort for breakfast and dinner which was tasty, although a bit pricey compared to other restaurants. Only a couple minute walk to the orangutang and sun bear sanctuaries which were also great. Friendly and attentive staff with a lovely lake side view.

Pros: Lovely relaxed place to stay, everything was spotless with attractive well-maintained grounds. Outdoor shower a nice feature together with veranda. Close to all the highlights of a stay in Sepilok. Having an on site restaurant was great. The staff were very friendly and helpful.

Cons: nothing to put here

Pros: The whole resort has a very tidy and beautiful atmosphere to it. The beds are really comfortable and breakfast has a good variety (toast, jam, fruit, scrambled egg, different drinks). If you don’t appreciate animals on a facility, you should consider that there are quite a lot of cats and dogs walking around. But to me they seemed very peaceful and one of the cute cats was very into cuddling. Loved that!

Cons: Curtains in the bunk beds for some additional privacy would be nice. For me personally, the distance to the Orang Utan Reservate was alright, but if you look for a place as close as possible, there are other resorts that are closer.

Pros: Clean and well presented facility. Friendly and helpful staff.

Pros: I like the quietness. It was nearby the attractions of sepilok. Lovely breakfast included

Cons: The only thing I did not like was the ants underneath my matrass

Pros: Location is great if you wish to walk to the centers around. Staff was helpful and kind, beds were comfy and clean... value for money, however not encouraging to stay more than 2 days due to lack of activities...

Cons: Where to start... Boring breakfast, no wifi in the room, bathroom is dirty both human and animal related stains, open sewage in the bathroom, very limited soundproofing, badly liking AC, construction on site, no rails on stairs...

Pros: We stayed in a private room with our own little outdoor jungle bathroom which was great - the shower is probably the best shower I had during my entire trip to Sabah! The room was basic, but the bed was comfortable and its all we needed for one night. Great little shop onsite which sold everything we needed (snacks, beer and playing cards!) Breakfast had a decent selection - nothing amazing but certainly not bad. Staff were really friendly and helpful plus they had the friendliest cats and dogs.

Cons: There was some building work going on in front of the room we stayed in, not a problem in the evening but we were woken up at around 6:30 am by the workers making noise.

Pros: Very big comfortable rooms. With no WiFi and NOTHING nearby, so a TV would be nice. Restaurant reviews weren't great but I found the food was pretty good. Staff always smiling and helpful.

Cons: Check the additional taxes before booking! Showed 170 Ringgit but after taxes was actually 190!! Outside bathroom is quirky but the view from the bathroom is not nice. Walled in, roofed courtyard! WiFi only in reception, not in rooms or restaurant.

Pros: Very friendly and nice staff. The breakfast it’s amazing !!

Pros: Rooms are big and comfortable, nice outdoor shower, water provided.

Cons: They didn’t clean the room, dinner starts at 19.00 and that is a bit late in the tropics, breakfast is mediocre.

Pros: Pool was amazing! We stayed out there for ages ordering drinks and relaxing as the rest of our stay was really hectic with tours and treks. Room facing onto the sea had an amazing view and the bathroom had a window opening onto the view also Breakfast was the best we had I Asia in 3 weeks!

Cons: Not enough sun loungers. Only about 16 for a hotel with hundreds of rooms

Pros: Location and staff

Pros: Let’s start with the positives - a lovely infinity pool on the 13th floor, a small But well equipped gym, lovely big rooms with great views of the ocean, pleasant check-in staff and it doesn’t break the bank. Comfy bed too.

Cons: Lots about this place let it down from being a 4 star experience. -we had to ring up for loo roll as they’d left us with about 1/3 of the one from the previous occupants (with no spare) and then had to call again for handsoap as we realised only shower gel was there when we arrived -no hand towels in the bathroom (this is an expectation across the board now surely?) -cupboard doors on the tv unit were half falling off in the room and required a complicated technique to close! -uncooked boiled egg in the breakfast buffet. My partner cracked it open and loads of uncooked egg white spilled out on to her toast. Thankfully she didn’t eat it. -the pool is lovely when it’s quiet. Most of the time we were there it was being used by kids who were flouting every rule - diving, yelling and shooting water guns - and nobody from the hotel intervened to ask their parents to tell them to consider any other pool users. -Pool towels smelt a bit funky. It’s a fine hotel for a quick stopover if you’re on your way in or out of the rainforest or here on business, but don’t expect it to be a luxury Sheraton experience. I think if I was head office I’d be having a word... It’s still Sandakan’s best hotel mind!

Pros: The view

Pros: Just everything

Cons: Perfect

Pros: Comfy beds, friendly concierge staff.

Cons: Old food on the room floor - looked like rice. Sheets covered in orange stains. Tiles at door covered in dirt. Shower mouldy. Staff at reception not efficient - waited a long time to check out then desk staff let the guy behind us in the queue shove in and skip us. Absolutely nothing to do in Sandakan other than truffle island - stay in Sepilok instead.

Pros: Clean showers and toilet and never had to queue. Good and quiet AC. Comfortable room. Good breakfast.

Cons: The WiFi didn't work while we were there. There was also an issue with the water (but I think if affected the whole street so not really their fault). Also the pillows are memory foam ones which aren't my favourite.

Pros: Everything was great, I think that this is definitely the place to stay in Sandakan! You will not be disappointed.

Pros: The hostel is in the city center (right next to waterfront mall) and it is a totally amazing place. It was very cheap but even though the rooms are very huge, spotlessly clean and well taken care of. They even provide a basic breakfast. I couldn´t ask more for a paid price

Pros: Breakfast (fruit, bread and spreads, hot beverages) and location were excellent.

Cons: Shared bathroom, but that is all they are able to offer hence it's a hostel.

Pros: Good location friendly staff.

Cons: One of the staff always slept in the reception room, if you were an early riser you couldn’t sit on the sofa to watch a movie.

Pros: We had a lovely stay at borneo sandakan backpackers. We initially booked 2 nights but extended and were even given the online price for our extension which was generous. The beds were comfy and the facilities were great, and we even made use of a tiny bit of fridge space, a rarity for Borneo.

Cons: The room was big, which of course is great but it felt a little bare. It’s hardly a criticism but it’s the only thing that could be better I guess. Everything about our stay was fantastic and the staff are super helpful and friendly!

Pros: Location. Staff. Value for money

Cons: Nothing

Pros: Very friendly staff. Because setting

Pros: -location in the nature - Restaurant with nice food - Not far away from Orang Utan and Sun Bear Rehabilitation Center and the Rainforest. - because of low saison we had the dorm for us alone

Cons: -Toilets and showers with alive and dead animals - Beds also covered with some dead animals

Pros: The room came with clean flushing toilet and warm shower. The bed was comfortable and the room was air conditioned. Very rustic feel but with all the facilities.

Pros: Peace

Cons: Price per person compare to other hotels rm50 i can sleep with two person.

Pros: This place is as jungle as it gets! Breathtaking views, rustic and authentic. It’s set in the most beautiful and peaceful location. One of the highlights of my trip staying here. The staff are so friendly as well and helped me booked my trips and they also provide a free lift and back to the wildlife centres 5 mins down the road. The wooden lodge I stayed in was comfy and clean and the outdoor shower was a bonus! Food was ace! Just make sure you have enough cash before you come as there’s no atm or card machine.

Pros: Staff were very friendly and helpful and made sure that our stay was memorable. The huts are comfortable with mosquito nets and open air en suite. Food was delicious and very good value. Thoroughly recommend.

Pros: First things first, the group we had was amazing. We made such great friends that made the whole thing 10x better. The rooms were surprisingly comfortable, the food was excellent and the whole vibe of the place was great. The safari itself was also great. We saw 3 orangutans!! Which is apparently super rare. We also saw a crocodile and about 500 monkeys. The night walk for birds was also sick. We didn’t see elephants though :/. But the orangutans made it all worth it. Mohammed is a very nice guy

Cons: The boots/binoculars flashlight should really be included in the price. That’s kind of what we are paying for here. The binoculars shouldn’t be rented FYI not very good quality. My only real complaint about the tour is you only have 1 full day to do safari and there was about a 4-5 hour period in the middle of the Day with nothing planned. Also they canceled they 2nd night walk for “wind” but there was literally no wind so we did our own tour without the lodge

Pros: Going on the river boat cruises and seeing all the wikdlife

Cons: Unfortunately the electric was turned off during the day which meant no water and no air con, with humidity at 80% it was very uncomfortable. A bucket of water was asked for but in never appeared.

Pros: We loved our boat guy Omar showing us all the animals on the river cruises.

Pros: One of our highlights in Malaysia - Smooth pick up from our hotel in Sandakan and 2 hour transfer to lodge. Very clean cabins and decent food. All was very organized when we arrived we had a greeting and outline of the plans for the days. For a small fee you can rent wellies torches and binoculars there is also a small shop to buy chips, beer and soft drinks. Wine is available but super expensive.The sightseeing program (all included for us) was really good. Early morning boat cruise for 1 hour then breakfast. A 1 hour hike then lunch. free time until 4pm boat cruise for 2 hours. 7pm was dinner and 8pm was the night walk. We very much enjoyed all the activities. we stayed for 3 nights and felt the last day the information on the 2 walks was repetitive. We were very lucky we saw elephant, big croc, all the monkeys, a bearded pig many hornbills and birds it was great. I would highly recommend Nature Lodge Kinabatagan.

Pros: Very well organised Meals good - rice and curry for lunch and dinner Ac in dorms as well as chalets Brilliant guides and staff

Pros: This is an authentic jungle lodge. There will be bugs flying around! Great staff- river guides extremely knowledgeable and enthusiastic. Very good value for what you get!! Food, river trips, jungle walks, pick up...

Cons: No WiFi but this is also quite nice.

Pros: Overall lovely staff, very comfy beds, good food and atmosphere.

Cons: The bathrooms didn't have toilet paper for over a day until I told the lady . They weren't particularly clean. Our guide barely took time during the night walks to try to spot any animals or insects. A bit longer would have been required to get to see more animals and insects.

Pros: We stayed in one of their chalets and it was more comfortable than expected. AC worked very well, hot showers, spacious bath room. Staff were super nice, food tasty. Saw lot's of proboscis monkeys and even two Orang-Utan (from far away). Enjoyed their hammocks.

Cons: Staying there did not really feel like being in the jungle. There are lots of palm oil plantations very close. There wasn't much to do during the day. Optional offers were different from those described when we were booking and not really interesting. Would have appreciated more information about the wildlife in the area.

Pros: All except the food—-way below my expectations-tasteless food! And WiFi sucks real good! Can get u connected for 2 mins then calls wud drop due to poor WiFi. Won’t recommend this place for business at all

Cons: TASTELESS FOOD IN PLANTATION. WIFI SUCKS WIFI REAL SUCKS! WIFI IS YHE WORST!

Pros: Location and size.

Cons: Nil

Pros: Quiet location outside the town

Cons: Staff did not speak very good English. Hotel did not respond to my e mails after noticing we had left over £200 worth of items in a drawer after we checked out. Still chasing....

Pros: Cleanliness of rooms

Cons: The food was marginal. They had no western plug adaptors. The laundry prices were ridiculous and outrageous. No answer from reception when we needed bellman

Pros: Set in the rainforest with lots of birds and nature all around. Nice rooms with lovely balcony view with good privacy. Peanut butter toast my fav at breakfast

Cons: Needs a sign on the gate/ fence that you drive up through.

Pros: Breakfast was great, pool is small but great for a dip. Staff are lovely. Not too far from the orang utans and sun bears - about 10 mins but very warm walking. Taxis around if needed. Restaurant food is delicious.

Cons: Fans but no air con. Bathrooms basic. Otherwise quite nice.

Pros: - Really nice place - Amazing breakfast (fruits, cereals, eggs, toasts with jam or butter, noodles,... - it doesn't matter what you eat normally for breakfast, you have!) - Small but nice swimming pool - Really good localisation: close to everything (10' to Sun bear and Ouran outans reserve, 20' to the Forest reserve...)

Cons: Nothing, absolutely nothing

Pros: Very nice hotel with a beautiful garden and restaurant area. Even if you "only" stay in the dorm room you are allowed to use the pool and everything else. Very good breakfast as well. Only 10 minutes walk to the Orangutan Rehabilitation Centre. Good value for Money!

Pros: Really helpful staff

Pros: It exceeded our expectations - the cabin was beautiful, comfortable and clean. The outdoor shower (in addition to the indoor one) was a lovely surprise. The staff were also so helpful and friendly and the breakfast was excellent. Couldn’t recommend this place more!

Cons: The restaurant had good food but the portions were small and it was really overpriced. It felt like a bit of a shame with everything else being so good.

Pros: Spacious room

Cons: Nice and recomeded

Pros: Corridor lights leads to rooms too dim. Cant even see the door light scan.

Cons: Cant request for extra towel

Pros: Parking space,comfortable area. Easy to find breakfast

Cons: No lift.No choice drinks only coffea.

Pros: Free of charge airport transfer & the location

Cons: The wifi connection is quite bad.

Pros: value for money

Cons: lighting in room

Pros: Location really strategic and nearby restaurant.

Cons: Room is clean but too many ants at the room hope the hotel find a solution or general cleaning on hotel room.

Pros: Good services, helpful staff and very clean room.

Cons: None

Pros: Good location and airport shuttle

Cons: They charged more money for a tourist tax when we checked in after we already had an agreed upon price on kayak?

Pros: It's good valuefun

Cons: No

Pros: Very clean Cosy superior room Enought lights in the room Very nice lobby Good breakfast Very friendly receptionist and all staff were super nice Quiet place Very good location, near by shops and central mall I paid about twenty euros for night, i was so worth it Kettle in the room and coffee Good bathroom, hot water Good wifi

Cons: I like everything, really ☺️

Cons: The hotel needs renovation. The food at the cafe can also be improved.

Pros: The room was great and the hotel location absolutely perfect. Feel like home to home.

Cons: The breakfast was not that good, most food are not hot enough(warm and cold). The egg section is the best amongst the others.

Pros: Comfort bed. Good breakfast

Pros: -the room so comfortable -the room space so good -the breakfast good -the privacy also good -Good service

Cons: -None everything is fine -not prefect but fine...only the wall of my room a little bit dirty.

Pros: Amazing staff, awesome location, huge swimming pool.

Pros: I really didn’t want to leave this place! Loved everything about it. Pool was great, excellent location for the sanctuaries, in the heart of the jungle, good food and drinks, the owners were so friendly as well. The views walking around the resort are absolutely breathtaking! Nicest place I’ve ever stayed. Thanks so much :-)

Cons: Nothing

Pros: The resort itself is great, it spans across a couple of lakes and everything is joined up by bridges, its very pretty. We booked a standard room with air-con, it was pretty basic but the beds were comfortable and it was fine for one night. The swimming pool was the perfect place to relax after we'd spent 3 very humid days in the jungle. Breakfast was very good, 3 options were offered on a set menu and large portions. Location was great, 5 mins walk to the sunbear and orangutan sanctuary's.

Pros: Location

Cons: Little old but comfortable and clean location perfect

Pros: I just loved this hotel!! The environment is amazing, you are literally in the middle of the jungle and you can walk around the wooden path in the resort and spot a lot of different animals. Staff are really friendly and sweet and they have been helping me to organize the Kinabatangan river trip (there are also others you can choose from), airport pick up (however, it’s cheaper to use Grab, perfectly safe) etc. The resort is just around the corner of the orangutan and sunbear sanctuary, 10 minutes by walk. They also have a pool, which can be very relaxing and refreshing when it’s really warm.

Cons: It’s not really a negative point, but there is some space for development regarding the breakfast. Overall, you just don’t really care about it as the beauty of the surroundings around you matters.

Pros: Lovely grounds and friendly staff but that's about it. This place needs some new investment to match other hotels in the region. I guess you're paying to be in walking distance of the orangutans but there's no other reason to stay.

Cons: Room was pretty old fashioned and needs some money spending. Basic, noisy air-con. All a bit block like. Poor value

Pros: Totally into the jungle, next to the reserve of ourangutanes. The swimming pool is in the middle of trees, very peaceful and quiet. Value for money is correct, friendly staff and good food at the restaurant

Cons: Old hotel that seems to be a bit left over. Would need a bit of refresh!

Pros: Beautiful setting in the jungle. 5 minutes walk to the Orangutan sanctuary. Interconnecting rooms great for families. Kids loved the dolphin slide at the kids pool.

Cons: Very dated rooms and facilities.

Pros: Excellent food, awesome staff! Clean and cute room. Beautiful restaurant and terrace with a great view.

Cons: Wish there was Wi-Fi in the room as well.

Pros: The staff here were very friendly, helpful and welcoming. I liked the style of the hotel, oriental, an older hotel but with plenty of character and charm. The highlight was the lovely rooftop restaurant and terrace bar. I only spent one night in Sandakan but I think this hotel was a great choice because you had everything on site to enjoy an evening.

Cons: I was leaving at 8am in the morning and had to go out to find breakfast - so just an option of breakfast from 7am, not a complaint as such!

Pros: Room was a good size and shower was good. The rooftop "Bisto" was lovely, if a little pricey. Staff were friendly and polite, if ultimately useless at helping to sort out any problems (which there were enough of to make this worth commenting on).

Cons: The methods of verifiying we were still coming included email (which we confirmed on the first one) as well as trying to call us 5 times! I guess they have been let down before but it was getting silly! The Wifi (the main reason for staying in the city between Jungle treks and tours) was un-usable. We asked why and were told by the staff that it was very slow in the rooms due to the amount of people staying and that we should come and use the lobby wifi as it would be much better. Not the greatest of ways to do our bookings and sort out emails but we thought we would try it. If anything it was actually worse there and the next member of staff said nothing could be done,it was just "very slow". At least one of the routers on the floor was not configigured properly and could not be used! Bedding was stained (although clean)! The noise was just crazy on the 5th floor, doors slamming, alarms for the open doors beeping, children running up and down the halls until 2-3am. This is no place to have a relaxing break. For the money, I was very disappointed and would not advise staying here. For this price level I expected a much better hotel for this area and would ask for my money back if I thought it would do any good!

Pros: A lot of things

Cons: Carpark

Pros: Tv

Cons: The floor sticky

Pros: The room is very nice,comfy and tidy.

Cons: The bathroom just okay

Pros: Location, value for money.

Cons: The highly rated rooftop bar & restaurant serves disappointing food at high prices. Staff friendly, Decor very worn, dated & tired.

Pros: Room is big

Cons: Location is no good, price was rm 30+ more expensive than agoda

Pros: Smoking room

Cons: I cannot smoke in the room and it is far from any entertainment outlet

Pros: The price cheap

Cons: The management not friendly n not ethical

Pros: - Hot shower (Comfortable Attached Bathroom) - Kettle - Refrigerator - 3in1 (Coffee) & Water Bottle - Hair Dryer - Room telephone to speak with hotel service

Cons: - Wifi not strong enough (need to stand near door to have good reception) - Need to go outside room to use iron (Acceptable as very near less than 10 steps) - No breakfast provided, cafe is closed until further notice - Hotel quite old, but room is acceptable

Pros: the room!

Cons: the lift.. always alarmed overload even im alone in there. Technical problems

Pros: Easy to find food

Cons: No slipper in bathroom...slippery floor, no parking

Pros: Room met our expectations for the rate we paid, especially we got a room with great sea views. Check in staff friendly, always with smiles.

Cons: Breakfast is ordinary, quality of coffee needs to be improved. It was bland and had no coffee taste.

Pros: Guessing that this hotel is newly modernised? Lovely clean rooms with harbour view looking out across the bay to the islands. City view rooms also available. Spacious bed, modern shower and bathroom, nice quiet air-con. Good wifi. Could do with spending some money on the corridors but maybe that will come. Friendly staff on front desk and central for the rest of Sandakan. Exceptional value.

Cons: Limited choices at breakfast. Could make more of the roof terrace

Pros: Clean room. Comfortable bed. Breakfast for 2 was good.

Cons: The room feels hot. I think the aircond has no gas just the wind.

Pros: Location

Cons: No smoking room available / Water yellowish .

Pros: Reception area

Cons: bath room faciilities

Pros: Everything i like.... Very2 satisfied

Cons: Everything is ok n very comfortable but only 1 i very disappointed about channl tv... Only can watching astro awani...

Pros: The room was nice and we had a good window view looking onto the jungle. The bathroom was spacious and water temperature was great. Bed was comfortable. The staff were friendly during our stay.

Cons: Wifi wasn’t accessible in our room despite calling and speaking to reception to get it fixed during our stay. Ended up having to use the lobby - which was fine but had some private calls that needed to be made which wasn’t ideal for the lobby. The location is a little bit away from everything so found we had to use Grab a fair bit.

Pros: A budget hotel but the room and the lobby are clean and great. The room, bathroom, linen and everything are clean. They provide hair dryer, electric kettle and coffee in sachet.

Cons: Nothing except WiFi a bit slow.

Pros: Super clean Tea, coffee and drinking water The shower was very nice Comfy bed Friendly, polite and helpful staff Great value for the price Nice lobby Thank you for having us, we will come back one day

Pros: Room fantastic. Bathroom kettle even hairdryer.

Cons: Spa not free for guests. Poor district around.

Cons: Please do more maintainence especially for lock door.. However still good

Pros: Nothing much.

Cons: Not friendly reception.tv channel limited

Cons: Good service

Pros: Good hotel. The room was clean and comfy. You can book all the tours to Kinabatangan or Sanctuaries on reception. Staff is helpful. Location is good, 5 mins walk to bus terminal, 5 mins to Mall

Cons: The internet didnt work properly in the room, but they have a living room where internet was ok

Pros: Room was small, but ok. In the center, everything in walking distance.

Cons: Not possible to leave the A/C working, room has 50C and no air. Wifi was not usable, slow.