Recent reviews
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2.8
Not Hyatt Worthy
Pros: Greeted with friendliness at front desk
Cons: We have stayed at Hyatts all over the world. I booked this ONLY because it was a Hyatt and couldn't have been more disappointed. Valet Parking guy was a jerk, the facility was filthy and run down. The Room was dirty, stairs were dirty, the hallway was dirty. We just were at the Hyatt in Cancun and couldn't have had a nicer stay. We usually book Hyatts because we expect them to have a high standard for these things. If I was Hyatt Management I would get my name off this place it is more of a Travel Lodge or Motel 6 (Actually the Motel 6 across the street looked cleaner. Honestly, They should give me my money back it was that terrible of a stay.
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4.2
Pros: Location is great...and that's all
Cons: After paying over $400 a night being charged to park at $28 a night is ridiculous. The bathroom toilet leaked onto the floor the caulking in tub was peeling and had black mold. Read other reviews and avoid this place. Feds Parker would have been a much better choice as we've stayed there before.
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4.0
No sleep at the Hyatt
Cons: Bar staff was rude and uncooperative. Front desk, informed us that we were being upgraded. Our room was next to the physical fitness center, on the outside of the hotel security door. We were awoken throughout the night by people saying long good nights outside our door. Then first thing in the morning the cleaning staff had a meeting just outside our door. We waited over an hour to talk to a manager in order to report our concerns and by then it was time to check out. We waited a bit longer and were told that the manager would not be coming in to work. In the meantime, a long line of people had gathered to check out. We left without being able to share our concerns.
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4.8
Overpriced for such a tired facility
Pros: The location is great, close to everything. The staff was pleasant.
Cons: The rooms really need to be extensively remodeled, at the very least. It feels like a 50 year old building. Relatively clean, but after this much use, it feels, looks, and smells old. Astonishingly bad value - we paid well over $500/night for a second floor ocean view room. If it had been half that, I would have said it was about right for the money.
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9.1
Beautiful location
Pros: Waterfront location, architecturally attractive older main building
Cons: Steep parking cost, no free wifi in the (ancillary) building I was in
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4.5
Rundown
Pros: Not much to like there
Cons: Old, run down and grossly overpriced. Garbage truck visits every morning - noise as if it is parking in your room. Oh yes, do not forget freeway noise - omnipresent. We were seduced by the brand name and made a mistake. Not all Hyatt properties are made equal. This one is a dump.
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8.2
Great place to stay for wedding
Pros: Staff was excellent, made our stay special. Beautiful views of the ocean from our room/private terrace. Comfortable beds and maid service was great.
Cons: Must pay each day for parking ($28) in addition to hotel price. Street parking was hard to find at times at night. Unclear if water was filtered, must use tap as bottled water was not provided. Layout of buildings is a bit confusing.
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4.8
Underwhelming and overpriced
Pros: The location and view of the ocean across the street is great.
Cons: Way overpriced for the mediocre room/facilities. You're paying for the ocean view and Santa Barbara. The bathroom was small and dirty - the toilet wasn't functioning properly and the shower had clumps of hair in it. The elevator jolted upon the doors closing and had an expired permit in it. The AC unit was very loud and mounted near the head of the bed - it was so loud we had to turn it off to sleep, and it was a hot/humid evening. Over $350/night and I had a 'view' of the motel 6 outside of my window. Overall disappointed.
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2.0
So glad it was only one night!
Pros: Location was great.
Cons: The property is under renovation and we were put off site from the main hotel in a very dingy, musty smelling and not very clean room. The furniture was beat up, the toilet rocked, the curtains were pulled from the rod - the property is in pretty bad shape. Not what I expected from a Hyatt, from the overall rating by most travel sites (4 stars) or for the price but from the looks of other reviews, I guess some guests have had a better experience than we had. Very disappointed and I would not recommend.
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10.0
Lovely Day in Santa Barbara
Pros: Being across the street from the beach was wonderful. The staff were very helpful. Parking was very easy
Cons: The only downside was that our room was next to the stair case and we could hear everyone walking up and down!
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6.5
Cons: Room small not updated
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10.0
Pros: LOVED EVERYTHING!!
Cons: That it only lasted two days ;)
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9.1
Beautiful location
Pros: Waterfront location, architecturally attractive older main building
Cons: Steep parking cost, no free wifi in the (ancillary) building I was in
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10.0
Lovely Day in Santa Barbara
Pros: Being across the street from the beach was wonderful. The staff were very helpful. Parking was very easy
Cons: The only downside was that our room was next to the stair case and we could hear everyone walking up and down!
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10.0
Pros: LOVED EVERYTHING!!
Cons: That it only lasted two days ;)
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2.8
Not Hyatt Worthy
Pros: Greeted with friendliness at front desk
Cons: We have stayed at Hyatts all over the world. I booked this ONLY because it was a Hyatt and couldn't have been more disappointed. Valet Parking guy was a jerk, the facility was filthy and run down. The Room was dirty, stairs were dirty, the hallway was dirty. We just were at the Hyatt in Cancun and couldn't have had a nicer stay. We usually book Hyatts because we expect them to have a high standard for these things. If I was Hyatt Management I would get my name off this place it is more of a Travel Lodge or Motel 6 (Actually the Motel 6 across the street looked cleaner. Honestly, They should give me my money back it was that terrible of a stay.
review from
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4.2
Pros: Location is great...and that's all
Cons: After paying over $400 a night being charged to park at $28 a night is ridiculous. The bathroom toilet leaked onto the floor the caulking in tub was peeling and had black mold. Read other reviews and avoid this place. Feds Parker would have been a much better choice as we've stayed there before.
review from
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4.0
No sleep at the Hyatt
Cons: Bar staff was rude and uncooperative. Front desk, informed us that we were being upgraded. Our room was next to the physical fitness center, on the outside of the hotel security door. We were awoken throughout the night by people saying long good nights outside our door. Then first thing in the morning the cleaning staff had a meeting just outside our door. We waited over an hour to talk to a manager in order to report our concerns and by then it was time to check out. We waited a bit longer and were told that the manager would not be coming in to work. In the meantime, a long line of people had gathered to check out. We left without being able to share our concerns.
review from
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4.8
Overpriced for such a tired facility
Pros: The location is great, close to everything. The staff was pleasant.
Cons: The rooms really need to be extensively remodeled, at the very least. It feels like a 50 year old building. Relatively clean, but after this much use, it feels, looks, and smells old. Astonishingly bad value - we paid well over $500/night for a second floor ocean view room. If it had been half that, I would have said it was about right for the money.
review from
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4.5
Rundown
Pros: Not much to like there
Cons: Old, run down and grossly overpriced. Garbage truck visits every morning - noise as if it is parking in your room. Oh yes, do not forget freeway noise - omnipresent. We were seduced by the brand name and made a mistake. Not all Hyatt properties are made equal. This one is a dump.
review from
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4.8
Underwhelming and overpriced
Pros: The location and view of the ocean across the street is great.
Cons: Way overpriced for the mediocre room/facilities. You're paying for the ocean view and Santa Barbara. The bathroom was small and dirty - the toilet wasn't functioning properly and the shower had clumps of hair in it. The elevator jolted upon the doors closing and had an expired permit in it. The AC unit was very loud and mounted near the head of the bed - it was so loud we had to turn it off to sleep, and it was a hot/humid evening. Over $350/night and I had a 'view' of the motel 6 outside of my window. Overall disappointed.
review from
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2.0
So glad it was only one night!
Pros: Location was great.
Cons: The property is under renovation and we were put off site from the main hotel in a very dingy, musty smelling and not very clean room. The furniture was beat up, the toilet rocked, the curtains were pulled from the rod - the property is in pretty bad shape. Not what I expected from a Hyatt, from the overall rating by most travel sites (4 stars) or for the price but from the looks of other reviews, I guess some guests have had a better experience than we had. Very disappointed and I would not recommend.
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6.5
Cons: Room small not updated
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