Recent reviews
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4.2
Location is great...and that's all After paying over $400 a night being charged to park at $28 a night is ridiculous. The bathroom toilet leaked onto the floor the caulking in tub was peeling and had black mold. Read other reviews and avoid this place. Feds Parker would have been a much better choice as we've stayed there before.
review from KAYAK -
4.0
Bar staff was rude and uncooperative. Front desk, informed us that we were being upgraded. Our room was next to the physical fitness center, on the outside of the hotel security door. We were awoken throughout the night by people saying long good nights outside our door. Then first thing in the morning the cleaning staff had a meeting just outside our door. We waited over an hour to talk to a manager in order to report our concerns and by then it was time to check out. We waited a bit longer and were told that the manager would not be coming in to work. In the meantime, a long line of people had gathered to check out. We left without being able to share our concerns.
review from KAYAK -
4.8
The location is great, close to everything. The staff was pleasant. The rooms really need to be extensively remodeled, at the very least. It feels like a 50 year old building. Relatively clean, but after this much use, it feels, looks, and smells old. Astonishingly bad value - we paid well over $500/night for a second floor ocean view room. If it had been half that, I would have said it was about right for the money.
review from KAYAK -
9.1
Waterfront location, architecturally attractive older main building Steep parking cost, no free wifi in the (ancillary) building I was in
review from KAYAK -
4.5
Not much to like there Old, run down and grossly overpriced. Garbage truck visits every morning - noise as if it is parking in your room. Oh yes, do not forget freeway noise - omnipresent. We were seduced by the brand name and made a mistake. Not all Hyatt properties are made equal. This one is a dump.
review from KAYAK -
8.2
Staff was excellent, made our stay special. Beautiful views of the ocean from our room/private terrace. Comfortable beds and maid service was great. Must pay each day for parking ($28) in addition to hotel price. Street parking was hard to find at times at night. Unclear if water was filtered, must use tap as bottled water was not provided. Layout of buildings is a bit confusing.
review from KAYAK -
4.8
The location and view of the ocean across the street is great. Way overpriced for the mediocre room/facilities. You're paying for the ocean view and Santa Barbara. The bathroom was small and dirty - the toilet wasn't functioning properly and the shower had clumps of hair in it. The elevator jolted upon the doors closing and had an expired permit in it. The AC unit was very loud and mounted near the head of the bed - it was so loud we had to turn it off to sleep, and it was a hot/humid evening. Over $350/night and I had a 'view' of the motel 6 outside of my window. Overall disappointed.
review from KAYAK -
2.0
Location was great. The property is under renovation and we were put off site from the main hotel in a very dingy, musty smelling and not very clean room. The furniture was beat up, the toilet rocked, the curtains were pulled from the rod - the property is in pretty bad shape. Not what I expected from a Hyatt, from the overall rating by most travel sites (4 stars) or for the price but from the looks of other reviews, I guess some guests have had a better experience than we had. Very disappointed and I would not recommend.
review from KAYAK -
10.0
Being across the street from the beach was wonderful. The staff were very helpful. Parking was very easy The only downside was that our room was next to the stair case and we could hear everyone walking up and down!
review from KAYAK -
6.5
Room small not updated
review from KAYAK -
10.0
LOVED EVERYTHING!! That it only lasted two days ;)
review from KAYAK -
6.0
nothing specific, ordinary this was my first stay at this location, which I chose because of the Hyatt name. I asked for a "if possible" a room with a view of the ocean, the front office person responded by saying, " I see that you reserved a ordinary room" and she assigned me a room with a view looking over the parking lot. During my stay there, I did see many empty parking spaces in the lot, which requires an additional charge of $26.00 (twenty six dollars), and based on this observation, I think that the hotel was not full ? In any case, would I go back to this hotel, based on this experience, my response is NO ! Many other accommodations in the same area with better value. thanks,
review from KAYAK -
10.0
This place is really nice. The service was great especially when I showed up late at night. You do have to walk a little to get to your room since the hotel is mapped out kind of oddly. Trust me though it is worth it. The rooms are nice and clean. The only parking is by vale which they charge for. There is a bunch of parking on the street though that they tell you about so don't worry you will find a spot to park.
review from KAYAK -
4.0
Nice towels and sheets. Good location across from the beach. Free street parking (thanks city of Santa Barbara!) Service, noisy due to thin adjoining walls, musty smell in room, incompetent staff. Does not live up to the expected Hyatt standard. Very disappointing.
review from KAYAK -
8.2
loved the location and the room thought it was a bit 70"s when there was no internet and when I called the desk they said for $ 10 they would turn it on it like charging for the key to let you into the pool get into the 21 century and have internet in all rooms We have been traveling in CA for a month and used 6 or 7 different hotel chains and this was the first with no internet included PS I refused to pay the $ 10 and enjoyed Starbucks coffee and yes free internet
review from KAYAK -
6.0
Rooms had a horrible musty smell. Air conditioning was so loud it was hard to sleep. Definitely not worth the price paid.
review from KAYAK -
8.6
Great location, friendly staff, comfortable room. Would stay again Pricey for the room we ended up in but that's Santa Barbara. Room was very clean except for some dirt or something in the sink when we first arrived, odd, may have fallen from the light fixture above after the room was cleaned.
review from KAYAK
-
9.1
Waterfront location, architecturally attractive older main building Steep parking cost, no free wifi in the (ancillary) building I was in
review from KAYAK -
8.2
Staff was excellent, made our stay special. Beautiful views of the ocean from our room/private terrace. Comfortable beds and maid service was great. Must pay each day for parking ($28) in addition to hotel price. Street parking was hard to find at times at night. Unclear if water was filtered, must use tap as bottled water was not provided. Layout of buildings is a bit confusing.
review from KAYAK -
10.0
Being across the street from the beach was wonderful. The staff were very helpful. Parking was very easy The only downside was that our room was next to the stair case and we could hear everyone walking up and down!
review from KAYAK -
10.0
LOVED EVERYTHING!! That it only lasted two days ;)
review from KAYAK -
10.0
This place is really nice. The service was great especially when I showed up late at night. You do have to walk a little to get to your room since the hotel is mapped out kind of oddly. Trust me though it is worth it. The rooms are nice and clean. The only parking is by vale which they charge for. There is a bunch of parking on the street though that they tell you about so don't worry you will find a spot to park.
review from KAYAK -
8.2
loved the location and the room thought it was a bit 70"s when there was no internet and when I called the desk they said for $ 10 they would turn it on it like charging for the key to let you into the pool get into the 21 century and have internet in all rooms We have been traveling in CA for a month and used 6 or 7 different hotel chains and this was the first with no internet included PS I refused to pay the $ 10 and enjoyed Starbucks coffee and yes free internet
review from KAYAK -
8.6
Great location, friendly staff, comfortable room. Would stay again Pricey for the room we ended up in but that's Santa Barbara. Room was very clean except for some dirt or something in the sink when we first arrived, odd, may have fallen from the light fixture above after the room was cleaned.
review from KAYAK
-
4.2
Location is great...and that's all After paying over $400 a night being charged to park at $28 a night is ridiculous. The bathroom toilet leaked onto the floor the caulking in tub was peeling and had black mold. Read other reviews and avoid this place. Feds Parker would have been a much better choice as we've stayed there before.
review from KAYAK -
4.0
Bar staff was rude and uncooperative. Front desk, informed us that we were being upgraded. Our room was next to the physical fitness center, on the outside of the hotel security door. We were awoken throughout the night by people saying long good nights outside our door. Then first thing in the morning the cleaning staff had a meeting just outside our door. We waited over an hour to talk to a manager in order to report our concerns and by then it was time to check out. We waited a bit longer and were told that the manager would not be coming in to work. In the meantime, a long line of people had gathered to check out. We left without being able to share our concerns.
review from KAYAK -
4.8
The location is great, close to everything. The staff was pleasant. The rooms really need to be extensively remodeled, at the very least. It feels like a 50 year old building. Relatively clean, but after this much use, it feels, looks, and smells old. Astonishingly bad value - we paid well over $500/night for a second floor ocean view room. If it had been half that, I would have said it was about right for the money.
review from KAYAK -
4.5
Not much to like there Old, run down and grossly overpriced. Garbage truck visits every morning - noise as if it is parking in your room. Oh yes, do not forget freeway noise - omnipresent. We were seduced by the brand name and made a mistake. Not all Hyatt properties are made equal. This one is a dump.
review from KAYAK -
4.8
The location and view of the ocean across the street is great. Way overpriced for the mediocre room/facilities. You're paying for the ocean view and Santa Barbara. The bathroom was small and dirty - the toilet wasn't functioning properly and the shower had clumps of hair in it. The elevator jolted upon the doors closing and had an expired permit in it. The AC unit was very loud and mounted near the head of the bed - it was so loud we had to turn it off to sleep, and it was a hot/humid evening. Over $350/night and I had a 'view' of the motel 6 outside of my window. Overall disappointed.
review from KAYAK -
2.0
Location was great. The property is under renovation and we were put off site from the main hotel in a very dingy, musty smelling and not very clean room. The furniture was beat up, the toilet rocked, the curtains were pulled from the rod - the property is in pretty bad shape. Not what I expected from a Hyatt, from the overall rating by most travel sites (4 stars) or for the price but from the looks of other reviews, I guess some guests have had a better experience than we had. Very disappointed and I would not recommend.
review from KAYAK -
6.5
Room small not updated
review from KAYAK -
6.0
nothing specific, ordinary this was my first stay at this location, which I chose because of the Hyatt name. I asked for a "if possible" a room with a view of the ocean, the front office person responded by saying, " I see that you reserved a ordinary room" and she assigned me a room with a view looking over the parking lot. During my stay there, I did see many empty parking spaces in the lot, which requires an additional charge of $26.00 (twenty six dollars), and based on this observation, I think that the hotel was not full ? In any case, would I go back to this hotel, based on this experience, my response is NO ! Many other accommodations in the same area with better value. thanks,
review from KAYAK -
4.0
Nice towels and sheets. Good location across from the beach. Free street parking (thanks city of Santa Barbara!) Service, noisy due to thin adjoining walls, musty smell in room, incompetent staff. Does not live up to the expected Hyatt standard. Very disappointing.
review from KAYAK -
6.0
Rooms had a horrible musty smell. Air conditioning was so loud it was hard to sleep. Definitely not worth the price paid.
review from KAYAK
