|"Great place - great location."||(in 77 reviews)|
|"Comfortable beds and friendly staff."||(in 8 reviews)|
|"Restaurant was good with great service."||(in 3 reviews)|
|"The unexpected facility use fee?"||(in 5 reviews)|
|"This hotel is not cheap."||(in 25 reviews)|
|"Parking no choice but valet."||(in 20 reviews)|
|friendly staff||in 212 reviews|
|great location||in 204 reviews|
|pool area||in 152 reviews|
|hotel is beautiful||in 112 reviews|
|room service||in 68 reviews|
|ocean view||in 60 reviews|
|close to the beach||in 52 reviews|
|valet parking||in 51 reviews|
|santa monica||in 25 reviews|
|per day||in 24 reviews|
|hotel was undergoing renovations||in 18 reviews|
|resort fee||in 15 reviews|
|rooms were spacious||in 13 reviews|
|hotel has style||in 10 reviews|
|viceroy||in 10 reviews|
|comfortable beds||in 8 reviews|
|great service||in 8 reviews|
|monica pier||in 7 reviews|
|one elevator||in 4 reviews|
Bathroom a bit basic, shower not great
Definitely not worth the money
The location is good - very close to the beach and restaurants
Horrible customer service - they overcharged me for a number of items, including mini bar purchases that we didn't make, and then 'investigated' while we waited 20 minutes for them to tell us they had no receipts. They never apologized after essentially suggesting we were lying. They rented out the entire pool and outdoor area for a Lincoln car event so guests had zero access to the outdoor pool area, which was a main selling point of this hotel. The carpet in the hallways had duct tape in many places because it was old and ripped. When I initially called to tell them we were checking in late, I had to call back three times because they first transferred me to the wrong person, then put me directly into voicemail. When I finally spoke to reception to confirm they would hold our king bed high floor room, they said they don't guarantee a high floor, which is exactly what we paid for and I told them that was listed on my reservation. After arguing over it, they confirmed I would be on a high floor. Overall, customer service was lacking and you didn't feel at any time that you were a priority - more of an inconvenience for them actually. Not worth the price they charge and definitely not a relaxing experience.
Not like the viceroy in snow mass
It didn't have the elegance - seemed cheesy w decor. We were sad it wAsnt on the beach for $650 a night. Dining room was not inviting - just a sad time overall but the beds were soft and linens were good.
Great service and nice hotel design
It has a great service Very nice decoration and design Great location (crossing the street is the Hotel Shutters, on Ocean Avenue and 5 minute walk to third street promenade)
Viceroy Santa Monica Hotel gives its guests exclusive access to many amenities that enhance visitor satisfaction. For example, guests here have access to an on-site bar, lounge, restaurant, and several pools. There's also a fitness center with a gym and a workout room that guests can use to exercise and remain in good shape while they're away from home. Other amenities include room service, laundry service, dry cleaning, and daily housekeeping. Moreover, this hotel offers baggage storage, ATMs, fax machines, photocopying machines, and elevators. There's a concierge at the front desk who's ready to provide assistance and guidance upon request 24 hours a day, 7 days a week. The staff here is multilingual and the property is completely smoke-free, pet-friendly, and wheelchair accessible.
Viceroy Santa Monica Hotel has several room types that guests can choose from. Nevertheless, every room has air conditioning and heating so that every guest feels comfortable during their stay. Every room also has a private bathroom that has a bathtub, a shower, a toilet, a hairdryer, and free toiletries. The hotel provides towels, linens, toilet paper, and a bathrobe as well. Guests can expect to find a flat-screen TV with cable channels, a work desk, and a minibar in each room, too.
Thanks to its location, this hotel is close to many popular destinations. For instance, tourist attractions like Ocean Avenue, Palisades Park, Tongva Park, and City Hall are all within walking distance of the hotel. Similarly, restaurants like Brunos, Stella Barra Pizzeria, Casa Martin, Dogtown Coffee are just minutes away. The closest airports are Los Angeles International Airport and Bob Hope Airport.
based on 643 reviews
Policies vary by room type and provider.
Viceroy Santa Monica is located at 1819 Ocean Avenue in Downtown Santa Monica, 0.5 miles from the centre of Santa Monica. Original Muscle Beach is the closest landmark to Viceroy Santa Monica.
Check-in time is 15:00 and check-out time is 11:00 at Viceroy Santa Monica.
No, Viceroy Santa Monica does not offer free Wi-Fi.
No, Viceroy Santa Monica does not offer free parking.
No, Viceroy Santa Monica does not offer free airport shuttle service.
Viceroy Santa Monica is 2.3 miles from Santa Monica. Viceroy Santa Monica is 6.6 miles from Los Angeles.
Yes, Viceroy Santa Monica is a pet-friendly hotel.
Yes, Viceroy Santa Monica has a pool on-site.