Hyatt House Chicago Schaumburg, Schaumburg Hotels from £88

Guest reviews

All reviews
Couples
Families
Business
Solo

Overall rating

Based on 463 reviews

Bar and Beverages

10.0 "Incredible bar."
Location

9.8 "Terrific location."
Value for money

9.5 "Excellent value."
Service

9.1 "World class service."
Breakfast

9.0 "Excellent breakfast."

Overall rating

Based on 175 reviews

Location

9.8 "Terrific location."

10.0 "100% liked the proximity to shopping."
Value for money

9.6 "Excellent value."

10.0 "100% were happy with the price of the breakfast."
Breakfast

9.3 "Excellent breakfast."

10.0 "100% were happy with the price of the breakfast."
Service

9.1 "World class service."

9.8 "98% found the staff to be very friendly."
Cleanliness

9.0 "Perfectly clean."

8.9 "89% said rooms were clean."

Overall rating

Based on 259 reviews

Location

9.7 "Terrific location."

10.0 "100% liked the proximity to shopping."
Value for money

9.4 "Excellent value."
Service

8.9 "Great service."

9.6 "96% found the staff to be very friendly."
Breakfast

8.8 "Breakfast is good."
Room

7.1 "Nice rooms."

8.6 "86% said rooms were clean."

8.3 "83% found the kitchenette to be good."

9.1 "91% thought rooms were spacious."
Pool

4.0 "Pool is below average."

Overall rating

Based on 9 reviews

Service

8.4 "Great service."

9.5 "95% found the staff to be very friendly."

Overall rating

Based on 18 reviews

Service

9.2 "World class service."

9.8 "98% found the staff to be very friendly."
Room

7.3 "Nice rooms."
Comfort

6.9 "Average comfort."

Hotel type

Family Hotel

Guests think this is a family-friendly hotel.

Good to know

"Good kitchenette"

"Spacious rooms"

"Friendly service"

"Great shopping"

data provided by TrustYou

Recent reviews

All reviews
Positive
Neutral
Negative

3.0

review from

The social hour that provided free appetizers and beverages I had to be moved to three different rooms during my two night stay. First I was given a room already occupied and walked in on the guest, the second room had a faulty heat/air register that screeched every time it stopped running, third room was ok

Reviewed Sep 2016 by Susan
10.0

review from

The front desk was very friendly and accommodating. Made to order omelets for breakfast was a nice feature. The room was spacious and clean. We will definitely stay at a Hyatt again!

Reviewed May 2016 by Jodiann
8.0

review from

Staff was very good. Breakfast was good as well. The pictures of the pool area were very deceiving. The pool is quite small.

Reviewed Apr 2016 by Verified Hotel Guest
10.0

review from

Big room No

Reviewed Mar 2016 by Verified Hotel Guest
10.0

review from

I liked the clean rooms. No

Reviewed Feb 2016 by Verified Hotel Guest
8.0

review from

Good location. great staff clean room. Lots of freebies lots of freebies The pool was way too cold . Should at least be 78 degrees in the winter. Breakfast very early. Should end at 10:30 the earliest.Also no where to sit at breakfast if you are on time.

Reviewed Dec 2015 by Verified Hotel Guest
10.0

review from

This guest did not leave comments about this hotel.

Reviewed Nov 2015 by Anthony
10.0

review from

Great hotel. Everyone was nice. It felt like a 5 star hotel

Reviewed Nov 2015 by Verified Hotel Guest
8.0

review from

This guest did not leave comments about this hotel.

Reviewed Oct 2015 by Simerra
8.0

review from

The size, the location, the cost wasn't too bad either. When I first got there, I took all my bags and my dog to my room..but my key didn't work. i was hoping they would send someone up to let me in. They didn't!! I had to take everything back down to get a new key and go all the way back up! Inconvenience.

Reviewed Oct 2015 by Kevin
10.0

review from

The Hotel was clean and nice and the staff were all friendly. The pool was only open until 10 PM and breakfast was only served until 10 AM.

Reviewed Aug 2015 by Verified Hotel Guest
6.0

review from

This guest did not leave comments about this hotel.

Reviewed Apr 2015 by Verified Hotel Guest
4.0

review from

Location and friendly staff. pool area unmonitored on our stay a child got access to the hot tub and pooped in it. Breakfast area very small that made it hard to find a seat and navigate for a handicap guest. having to eat in the meeting room very inconvient

Reviewed Feb 2015 by Verified Hotel Guest
3.0

review from

the staff was very helpful and Doug (front desk ) was very polite and couldn't do enough too make me stay restful. the fire alarm went off twice Friday afternoon. was very upset to hear the fire alarm when it went off around 6:15 AM Sunday Morning. I called Corp. office regarding this matter, they offered another night at $---. felt should of received it free

Reviewed Nov 2014 by Verified Hotel Guest
1.0

review from

food was very nice Strange odor, hidden fees, very noisy

Reviewed Sep 2014 by Verified Hotel Guest

10.0

review from

The front desk was very friendly and accommodating. Made to order omelets for breakfast was a nice feature. The room was spacious and clean. We will definitely stay at a Hyatt again!

Reviewed May 2016 by Jodiann
8.0

review from

Staff was very good. Breakfast was good as well. The pictures of the pool area were very deceiving. The pool is quite small.

Reviewed Apr 2016 by Verified Hotel Guest
10.0

review from

Big room No

Reviewed Mar 2016 by Verified Hotel Guest
10.0

review from

I liked the clean rooms. No

Reviewed Feb 2016 by Verified Hotel Guest
8.0

review from

Good location. great staff clean room. Lots of freebies lots of freebies The pool was way too cold . Should at least be 78 degrees in the winter. Breakfast very early. Should end at 10:30 the earliest.Also no where to sit at breakfast if you are on time.

Reviewed Dec 2015 by Verified Hotel Guest
10.0

review from

This guest did not leave comments about this hotel.

Reviewed Nov 2015 by Anthony
10.0

review from

Great hotel. Everyone was nice. It felt like a 5 star hotel

Reviewed Nov 2015 by Verified Hotel Guest
8.0

review from

This guest did not leave comments about this hotel.

Reviewed Oct 2015 by Simerra
8.0

review from

The size, the location, the cost wasn't too bad either. When I first got there, I took all my bags and my dog to my room..but my key didn't work. i was hoping they would send someone up to let me in. They didn't!! I had to take everything back down to get a new key and go all the way back up! Inconvenience.

Reviewed Oct 2015 by Kevin
10.0

review from

The Hotel was clean and nice and the staff were all friendly. The pool was only open until 10 PM and breakfast was only served until 10 AM.

Reviewed Aug 2015 by Verified Hotel Guest

3.0

review from

The social hour that provided free appetizers and beverages I had to be moved to three different rooms during my two night stay. First I was given a room already occupied and walked in on the guest, the second room had a faulty heat/air register that screeched every time it stopped running, third room was ok

Reviewed Sep 2016 by Susan
6.0

review from

This guest did not leave comments about this hotel.

Reviewed Apr 2015 by Verified Hotel Guest
4.0

review from

Location and friendly staff. pool area unmonitored on our stay a child got access to the hot tub and pooped in it. Breakfast area very small that made it hard to find a seat and navigate for a handicap guest. having to eat in the meeting room very inconvient

Reviewed Feb 2015 by Verified Hotel Guest
3.0

review from

the staff was very helpful and Doug (front desk ) was very polite and couldn't do enough too make me stay restful. the fire alarm went off twice Friday afternoon. was very upset to hear the fire alarm when it went off around 6:15 AM Sunday Morning. I called Corp. office regarding this matter, they offered another night at $---. felt should of received it free

Reviewed Nov 2014 by Verified Hotel Guest
1.0

review from

food was very nice Strange odor, hidden fees, very noisy

Reviewed Sep 2014 by Verified Hotel Guest

Hyatt House Chicago Schaumburg

£88+

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